Total 3013 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NH

Naveed Hassan

Information Technology and Services, 1-10 employees

More than a year

5.0
February 2022

Excellent!

Pros

It offers plenty of attractive templates to pick from and the platform is very user friendly. The editing tools are excellent and make building a site feel easy.

Cons

The template selection could still be expanded and switching from one template to another isn't very convenient for users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Design, 1-10 employees

More than a year

3.0
February 2022

generic themes and limited customization

Pros

Honestly there wasn't really anything about this product that stood out to me in a positive way.

Cons

The themes feel very generic and the page builder along with the customization options is extremely limited.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

DL

Daniel Larrazábal

E-Learning, 500+ employees

More than a year

5.0
February 2022

Has a lot of positives

Pros

There's a lot to appreciate here. It's incredibly simple to use and nearly every template and feature can be customized to fit exactly what you need.

Cons

For certain specific requirements, you still need to rely on third-party apps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 500+ employees

Less than 6 months

5.0
February 2022

I enjoy using it

Pros

There's a really impressive selection of templates and that's one of the biggest reasons I enjoy using it. Whether the site is for ecommerce, a portfolio or something else, the variety covers pretty much everything someone could need. Another huge plus is how effortlessly it connects to a custom domain which has honestly been one of the best parts of the platform.

Cons

The pricing could definitely be a bit lower but other than that I haven't really noticed anything that feels like a real downside. The interface is also very easy and simple to understand.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BW

Bernadette Waugh

E-Learning, 1-10 employees

More than a year

5.0
February 2022

My choice

Pros

Being someone who runs a small business, getting everything set up was fast and easy. One feature I really appreciated was being able to schedule blog posts which was perfect for those times when I was in the zone and writing a lot of content at once. I could also build password protected pages which worked really well for my paying students.

Cons

I've got bigger plans for my the software site going forward so eventually I'll need to upgrade to the Business Package to get unlimited data. Thankfully, I still have a bit of time before I need to make that move.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MKC

Madhu Kumar C

Internet, 1-10 employees

More than a year

4.0
February 2022

impressive built in features

Pros

Built- n features are solid and adding new functions is pretty easy.

Cons

The loading time is frustrating and the interface doesn't feel as polished or professional compared with other platforms. Pages made with WordPress look much more appealing to me, based on the many sites I follow that were built on it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Management Consulting, 1-10 employees

More than a year

5.0
February 2022

Configurable according to your needs

Pros

There's a lot built into it from a simple drag and drop setup to more advanced coding options so it works well whether you want something basic or more customized.

Cons

Editor X still runs into bugs now and then although it has improved a lot compared with its earlier versions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JZ

Jacquelyn Zunic

Apparel & Fashion, 1-10 employees

More than a year

5.0
February 2022

all in one

Pros

It brings together website building and ecommerce management in a single service that's easy to use.

Cons

Compared with Shopify, it falls short on integrations with other platforms which makes some of my tasks more tedious and time-consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AEI

Aileen Epstein Ignadiou

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
February 2022

Makes website edits simple

Pros

Even without much knowledge of web design or how to tweak things after a page is built, the software has been fairly simple to use and has helped me learn how to make changes to my website on my own.

Cons

At times some parts can still feel a little confusing although that may have more to do with me being a beginner than with the software itself.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MA

Matt Arrigo

Retail, 11-10 employees

More than a year

4.0
February 2022

user friendly tools for teams

Pros

One of the biggest advantages is how simple it is to use and how quickly employees can be trained to handle specific features.

Cons

A few times some changes were rolled back and didn't save correctly and I made sure it wasn't caused by the browser. I reported it and it was fixed that same day.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

NL

Nicole Licursi

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
February 2022

affordable start with room to grow

Pros

It doesn't take much money to get started and you can keep adding to it afterward as your needs grow.

Cons

I just wish live support or chat was available to help work through issues instead of having to hire someone or at least have a small tutorial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

OL

Olivier Larue

Education Management, 1-10 employees

Less than a year

3.0
February 2022

Limited free plan

Pros

I expected this website builder to be pretty easy to use and to handle content updates without needing a lot of technical knowledge.

Cons

That said the free version felt far too restricted and I ended up quitting the software because of it. WordPress offers a lot more functions.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

DR

Danielle Rice

Food Production, 1-10 employees

More than a year

5.0
February 2022

Valuable tool

Pros

The clean page layouts are a big plus and I really appreciate having several payment method options available. Being able to approve my orders is also something I value a lot.

Cons

Changing products can be a bit tricky at times and it takes some trial and error to figure things out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SC

Silvia Contreras

Automotive, 51-100 employees

More than a year

5.0
February 2022

personalize your site!

Pros

Having a free plan makes this tool much more approachable especially for people just getting a small business off the ground. There's also a solid range of ready made templates to pick from which helps speed things up. From there you can personalize the site with your own messaging, font colors, images and other details to match your brand.

Cons

One part I really struggled with was setting up the eCommerce feature. It felt much more complicated than it should have been and because of that my client ended up only offering online scheduling which created the possibility of people booking appointments without paying a deposit first.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KL

Karen Lo

Information Technology and Services, 1-10 employees

More than a year

5.0
February 2022

Design freedom

Pros

The standout benefit is how much control the software gives over the site's look and feel especially when adjusting desktop and mobile responsive layouts separately. The layout tools are practical and offer enough customization to build pages that actually feel unique instead of looking like every other template.

Cons

At times, the editor can be a little slow when pages are loading in editing mode.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KH

Kamal Hossain

Information Technology and Services, 51-100 employees

More than a year

4.0
February 2022

easy to use

Pros

Getting started with the software feels very easy even if you are not a technical person and that is the biggest reason I enjoy using it. As a CMS, it gives me a complete solution for running an eCommerce store which makes it really useful.

Cons

I honestly have not run into anything negative with it. Everything seems to work well and the platform feels clean overall.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AE

AnnMarie Edward

Hospital & Health Care, 500+ employees

More than a year

5.0
February 2022

custom branding

Pros

Our team has been using Canva lately for infographic work and it's been a really solid option for getting content started quickly. The templates give us a strong starting point and I really appreciate being able to adjust the colors and images so everything matches our brand.

Cons

Filtering through images and elements can be frustrating. At times, the filters don't seem to work properly especially when trying to sort by free or static images.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Elizabeth Smith

Retail, 1-10 employees

Less than a year

5.0
February 2022

simple setup

Pros

So easy to work with and the setup process was simple to work through.

Cons

A few of the templates felt more difficult to use than others.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SAP

Susan Almon Pesch

Marketing and Advertising, 1-10 employees

More than a year

4.0
February 2022

versatile design tools

Pros

Coming from a BFA graphic design background and working in marketing consulting, I used to depend on WordPress tech specialists to build websites for my clients. That setup was frustrating because the design limitations felt restrictive and the overall look was often dull. With the software, that changed. The modern templates are highly customizable and I can quickly add and arrange text blocks, strips, gallery layouts, videos, forms and more with drag and drop tools. There are also plenty of apps available, along with SEO and Google visibility tools which adds a lot of value. I no longer need to pay a third party for the website-building portion and even editing the mobile version feels accessible. On top of that, it comes with CRM features, email and content marketing templates, analytics and more so it feels like a real win-win platform.

Cons

The one thing I really wish it had is text wrapping around images. I was told that adding that feature would interfere with the automatic mobile conversion which is understandable. I'd also love to have a shared media library available across all of my websites since right now each site has its own separate one. I know Square Space offers that but it still doesn't include many of the other features in the software that I rely on.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AS

Amy Slone

Consumer Services, 1-10 employees

More than a year

5.0
February 2022

affordable platform

Pros

Running a small startup on a tight budget, the software has been a great fit. The platform is affordable and gives you a really strong website builder that's simple to work with, update and customize. One thing I really appreciate is being able to adjust both the desktop and mobile versions separately which helps make sure the site works properly and looks polished on any device. I honestly couldn't be happier with the software.

Cons

Can't think of anything I dislike or any problems I've run into while using this. It feels very well built thoughtfully designed and easy to use especially for the price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10