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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BO
Brandon Olds

Marketing and Advertising, 1-10 employees

More than a year

5.0

“drag and drop site making”

Pros

Has been around for a long time and, from what I remember, was one of the first website builders to offer a easy drag and drop way to create a site. It comes with a wide range of integrations, tools and features that you can add to your website.

Cons

the software is a really solid platform and its pricing feels pretty standard compared with others in the industry. The one thing I'd still like to see is a refresh in both the variety and overall number of website templates available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CS
Charlie Shoffner

Construction, 11-10 employees

Less than 6 months

4.0

“helpful support”

Pros

Using it feels very easy and it fits into the workspace really well. Whenever something comes up, their customer service team is also very helpful and quick to assist.

Cons

The image-related tools are the part I use the least because if you already know what you're doing, they don't feel very necessary. That said I can see them being really useful for people who are just getting started.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Real Estate, 1-10 employees

More than a year

4.0

“Pick whatever design”

Pros

Developing a site on this platform is pretty easy. It offers templates sorted by industry and you can still pick whichever design fits your style best no matter the category. Searching through options is simple and the builder itself is easy to customize, edit and set up.

Cons

There's only so much you can add or modify so it can feel a bit limited in that sense. Still, if you're just getting started and want to learn the basics, it's a really solid place to begin.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

RRC
Roberto Ruiz Cortés

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“fast client sites”

Pros

the software is very user friendly which makes it possible to put together impressive websites for clients who need one on short notice.

Cons

A few features do feel somewhat limited but with the right experience, you can still build really strong websites.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Fits my needs”

Pros

The features are simple to use and the connection options work really well. I rely on it for managing my online resources.

Cons

I don't have any complaints about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Entertainment, 1-10 employees

More than a year

5.0

“impressive!”

Pros

There's a really impressive selection of creative, modern templates to choose from. Adding pages, subpages, blog content, videos and even sales features is very easy.

Cons

It doesn't quite cover everything in one place. I had to purchase my domain through a different provider and I'd prefer having a single bill for all my website-related services.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DT
Dan Tatton

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“great for non-coders”

Pros

Building a website with the software has been really simple and it offers tools for just about anything you might need. As someone who doesn't code, I thought this platform was great to work with.

Cons

When I need a very specific function I have to rely on an app integration which can feel a bit outdated or require a workaround to get things working. That said the software keeps rolling out new built-in features so the platform is constantly improving.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SU
Sheryl Ubana

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“blogging tools all in one”

Pros

Having blogging essentials built in especially the SEO features, is a huge plus for me. I can get things done just by clicking through the options instead of dealing with manual coding. It also helps that visitor messages come straight through Messenger so I'm able to catch inquiries without missing them.

Cons

I'd still want for the website to remain searchable even when using the free plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SP
Simon Peat

Information Technology and Services, 1-10 employees

More than a year

3.0

“Costly limits”

Pros

The drag and drop editor, wide selection of attractive templates and variety of built-in tools make the whole process simple. If the goal is to put together a site that looks polished and professional, the software is more than capable of handling that.

Cons

The downside is that the price can add up once you start needing extra features to make the site work properly for a business. Another frustration is how locked in you are to the software because moving to a more advanced platform later can be difficult and that lack of flexibility can turn into a real headache.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

PY
Prince Yadav

Oil & Energy, 1-10 employees

More than a year

5.0

“All in one”

Pros

Having everything in one platform makes the software really useful for running a business. You can build a website, manage contacts, use live chat, run a blog, accept payments, send invoices and more without needing separate tools. That all-in-one setup makes it a very smart choice for any business. Another thing that adds a lot of value is the support team. You can request a callback and they usually call within 5 minutes to help fix the issue. Support is the backbone of any service and while many companies overlook it, the software does a really solid job here.

Cons

It would be much better if the software added more payment options for the Asian market. Right now, they are missing major methods like Google Pay and Apple Pay. Out of everything they offer, the payment options are the part I was least satisfied with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EL
Ernesto Lopez

Arts and Crafts, 1-10 employees

More than a year

4.0

“enjoyable website building”

Pros

Creating our new website with this was easy and the preset boxes for adding features to pages made the whole process enjoyable.

Cons

I'd still like better collaboration options especially for working together remotely on site updates and improvements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SS
Shubhra Singh

Computer Software, 101-500 employees

Less than a year

4.0

“Customizable drag and drop builder”

Pros

Developing websites on this platform feels easy and the drag and drop tools make it possible to create solid-looking sites without much trouble.

Cons

The overall page quality can be inconsistent at times and working with iframes was especially difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

GK
Gary Klavans

Motion Pictures and Film, 1-10 employees

More than a year

5.0

“I recommend”

Pros

the software was not only simple to customize but it also let me build several pages connected to the main splash page which made it possible to put together a really compelling website. Even without any programming background at all, you can still create engaging pages with the software.

Cons

I can't point to anything I liked least about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LW
Lindsey White

Marketing and Advertising, 1-10 employees

More than a year

4.0

“perfect for DIY websites”

Pros

Getting a site up and running with the software is very easy which makes it a solid choice for anyone wanting to build their own business website or for a new web designer still learning how everything works.

Cons

It doesn't offer the same level of flexibility as platforms like WordPress which are more advanced and give you deeper customization options if you have the knowledge to use them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MU
Mariana Ullua

Writing and Editing, 1-10 employees

Less than a year

4.0

“Fast setup”

Pros

You don't need any coding knowledge to get started. It works quickly and comes with a wide range of design templates so you can have a professional looking and attractive site up and running in very little time. The paid plan includes a lot of extra benefits but even the free version is enough to create a solid website.

Cons

The part I liked least about the software was how limiting it can be when trying to customize the website exactly the way I wanted. I also didn't like the possibility of losing my content if I ever decide to move to another content management system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Writing and Editing, 51-100 employees

Less than a year

4.0

“solid results”

Pros

Starting off was pretty easy and creating an account didn't take much effort. Some of the features were a little tricky to figure out at first but I was still able to build what I needed with it. In the end, it worked well enough for my goals even though I switched to another platform later that year.

Cons

It felt limited when it came to customization options and the integration choices weren't as broad as I wanted.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JT
James Tibidon

Marketing and Advertising, 1-10 employees

Free Trial

5.0

“Well-placed tools”

Pros

The thing I appreciate most is how the functions are positioned since they're visible right away and quick to access when I need them.

Cons

it already includes all the basic things I needed to get started so there isn't really anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KZ
kiran zahra

Information Technology and Services, 1-10 employees

More than a year

5.0

“custom widgets”

Pros

With this platform I can build a website, edit it anytime and shape it exactly how I want it to look. The templates are really well designed and it's nice being able to adjust them to fit my niche. The themes are also very appealing and there's plenty of room to add custom widgets or whatever else I want.

Cons

I didn't like that it isn't transferable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DB
Dana Bradshaw

Construction, 1-10 employees

Less than a year

5.0

“pages created without coding”

Pros

Putting together a professional looking web page is very easy with the software and it lets you create something that looks excellent even if you have no prior experience.

Cons

The only thing I'm not really a fan of is how long the default HTTP address is although it's definitely not a deal breaker for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Joel Mandelbaum

Marketing and Advertising, 1-10 employees

More than a year

4.0

“Good app tools”

Pros

The built-in chat works really well and the app itself has been really good to use.

Cons

It doesn't offer as many features as competitors like Shopify and the SEO side could definitely be better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7