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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MA
Munib Ahmed

Computer Software, 11-10 employees

More than a year

4.0

“create sites without any trouble”

Pros

Setting up a site with the software has been really convenient especially with the calendar-style booking, domain purchase option, cloud storage and media features all in one place. It's very user friendly and the fact that no coding is needed makes it accessible for anyone who just wants to build a website without technical trouble.

Cons

A downside is that it doesn't work well with the Mozilla Firefox browser and the blogging feature still feels like it could use some improvement.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Human Resources, 1-10 employees

Less than a year

5.0

“quick to learn and use”

Pros

Getting started with this software is very easy and it doesn't take much time at all to learn how everything works.

Cons

Updates take a while before they go live.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
Ashley Marshall

Graphic Design, 1-10 employees

More than a year

4.0

“Stylish templates for starters”

Pros

Picking from the wide range of attractive templates is one of the best parts. After choosing one, it's simple to drag and drop images and text, arrange columns and build pages without needing to learn any coding. If you do have preset or ready-made HTML code, you can still copy and paste it in and have it display properly which helps the site look more polished and professional. For a new business with little or no budget, the free version is a really appealing way to get a website up and running.

Cons

The downside is that the free plan doesn't give your site the most professional appearance since the address ends up as yourdomain.the software.com which feels a bit awkward. It's also not ideal for long-term growth because at some point you may need to upgrade and then realize a move to WordPress makes more sense for access to more plugins. Another issue is performance while building the site since it can become quite slow and sometimes freeze during editing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JH
Japanica Hunter

Photography, 1-10 employees

More than a year

4.0

“Beginner friendly customization tools”

Pros

Starting off with the software was manageable because it let us customize things at a beginner level and the plug-ins were user friendly. Scheduling and taking payments also felt easy and didn't leave us feeling overwhelmed.

Cons

When we were using it some of my brand colors weren't recognized by the software. It also only really gave us the ability to build something fairly plain for our audience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Design, 1-10 employees

More than a year

3.0

“good for basic budgets”

Pros

Having a new site online takes almost no time and the platform is simple to work with. The templates look decent, include a few basic animations and overall performance is acceptable.

Cons

Like a lot of website builders, it comes with quite a few limitations. The features are fairly fixed and since you do not have access to the files, customization is restricted as well. Still, it remains a solid option for anyone with a smaller budget and fairly basic needs.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

AS
Alfredo Santos

Mechanical or Industrial Engineering, 11-10 employees

More than a year

5.0

“simple editing needed”

Pros

Using the software platform feels very accessible because everything is well connected and the overall experience is simple to follow. Building a website making changes to it and getting it published is all fairly easy. There's also a huge selection of templates and the editing tools are especially friendly for people without coding or graphic design skills. Moving elements around and resizing them is very uncomplicated.

Cons

Almost every extra feature, including some that feel necessary, seems to require an upgrade so it can quickly turn into a much more expensive option than expected. It really comes down to a trade-off, just not one that feels good to make. Customer support is also very weak, almost to the point of being nonexistent so things are fine only if you never run into any issues. Once a problem comes up and you need help, the experience becomes frustrating. They do offer a fairly solid FAQ and help center but it usually doesn't cover many of the common problems that come up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM
Seth Megow

Education Management, 500+ employees

More than a year

5.0

“perfect!”

Pros

Need a turnkey website that's incredibly simple to set up, manage, edit and publish? the software absolutely delivers on that. The e-commerce side is just as easy making it simple not only to launch your store but also to keep it running and updated over time.

Cons

When it comes to more advanced website functions, the software may not be the ideal choice. That said it's excellent for beginners and users with a moderate level of tech experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Education Management, 1-10 employees

More than a year

5.0

“Handy tutorials”

Pros

Using it is simple, the pricing is affordable and I really appreciate being able to undo changes if I'm not happy with how the final result turns out. It also comes with a few tutorials that are helpful along the way.

Cons

I can't move forward through the pages and I'm not sure what causes it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0

“has constant upgrades”

Pros

Switching over from WordPress to this solution was pretty easy to get up and running and configure. It's been a relief not having to deal with plugin issues or ongoing security updates anymore.

Cons

Still keeps adding new features which has been a nice surprise. That said I'd really like to see more built-in standard tools so I don't have to pay extra in the software marketplace. A stronger form builder would be a good example.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SSA
Simarpreet Singh Arora

Internet, 11-10 employees

More than a year

5.0

“fast launch with useful analytics”

Pros

Using the templates, I was able to get a website up and running in less than two hours. The final result looked very professional and the whole site cost me under $20 for the year. It also includes analytics which makes it helpful for tracking visitor reach and seeing how users are engaging with the site.

Cons

At times working on the website can feel a bit complicated. Another issue is that the mobile and desktop versions do not always stay in sync so changes may need to be adjusted separately.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MM
Melisa Meyers

Education Management, 1-10 employees

More than a year

5.0

“Our choice!”

Pros

Building with this software feels incredibly accessible because the drag and drop editor is so simple to use. Unlike other website builders that lock you into rigid spacing rules, this one gives me full control over how everything is placed. I can adjust the layout, spacing and all the information on the page exactly the way I want.

Cons

One issue I ran into was after finishing a site, I learned that a government agency couldn't use it because the company is based outside the country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DK
Demorai Kenagy

Cosmetics, 1-10 employees

More than a year

5.0

“inexpensive platform”

Pros

Being able to use the free site first is a big plus since you can try everything out before paying for a premium upgrade. On top of that, the pricing is pretty inexpensive.

Cons

I haven't come across any downsides with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM
Mireia Munoz

Arts and Crafts, 11-10 employees

More than a year

4.0

“Software review”

Pros

Making my own website feels very flexible and convenient. I can add almost anything I want and there are plenty of layout options available to shape the site the way I want my platform to look.

Cons

Loading time can be pretty slow and that is so annoying. It also doesn't always make it obvious when the final website output is buggy until after the site has already been published.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KJ
Kaitlyn Jones

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

“Love it!”

Pros

Creating a website with this tool is pretty easy and connecting it with social media platforms works smoothly.

Cons

The visitor notifications are really useful but the location details for where customers are coming from are often inaccurate so it doesn't give a reliable picture of where most of your traffic actually comes from.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TJ
Tarek Jabboury

Food & Beverages, 51-100 employees

More than a year

4.0

“great option”

Pros

It is one of the few platforms that gives you a free subdomain while also offering a wide range of website-building tools. It also comes with plenty of free templates and many of them include really nice design ideas.

Cons

Using this software I noticed that some of the integration tools for plugins especially with AliExpress and Amazon feel a bit weak.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

OC
Osvaldo Clemente

Restaurants, 1-10 employees

More than a year

5.0

“Easy to use”

Pros

The pricing is very reasonable and the platform is simple to figure out. Even with no background in building websites, I was able to put our site together with very little assistance. Customer support has also been excellent.

Cons

there isn't much for me to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZM
Zina McNeil

Marketing and Advertising, 1-10 employees

More than a year

5.0

“drag and drop website builder”

Pros

Launching a site is very easy. Even without any prior experience, the drag and drop tools make the whole website-building process simple to understand and use.

Cons

One downside is that you're pretty much tied to the software if you want to keep your website as it is. If you decide to move to another platform, you can't really take the site with you and would need to rebuild it from scratch elsewhere.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VM
Valencia McKinnie

Food & Beverages, 1-10 employees

More than a year

5.0

“the setup was effortless”

Pros

Working with was incredibly easy and I plan to keep using it for all of my websites. I'm very satisfied with it and would gladly recommend the software to anyone.

Cons

I don't have any complaints about the software at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EK
Eunice Kalungulungo

Apparel & Fashion, 1-10 employees

More than a year

5.0

“Simple editor”

Pros

Building a site with the software feels very approachable. The editor is easy to use, adapts the design to the website and gives full control over how everything looks. You can either start completely from scratch or pick from more than 500 responsive ready-made templates. It's clearly designed for people who want to create a website themselves even without professional experience. The drag and drop feature makes customization much simpler since you can experiment with different elements, try multiple combinations and get practical hands-on experience before deciding on the final layout. On top of that, the configurable features are updated regularly and the editor also helps refresh your SEO strategy which can improve your site's visibility on search engines like Google.

Cons

There are still a few limitations to keep in mind. The free plan comes with a the software watermark which may not look very professional. It's also not possible to copy content from one theme to another so changing templates can be frustrating. Moving a the software website to a different platform is difficult as well. Another downside is that analytics are not included for users on the free plan.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

IN
Isabela Ngamau

Internet, 1-10 employees

Less than a year

5.0

“user friendly site builder”

Pros

Everything is pretty self-explanatory so it's very simple to use and I don't need to rely on someone else to help me figure things out.

Cons

The booking section could be improved by adding a wider range of customer options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10