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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SF
Shanna Favaretto

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“Like the templates!”

Pros

The ready made site templates made it easy to add content and get things put together.

Cons

Moving an existing domain over from another provider so I could use this as the hosting company was very difficult. The whole process ended up being pretty frustrating.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

IW
Ian Wilkinson

Security and Investigations, 1-10 employees

Less than a year

5.0

“fast website setup”

Pros

Whenever I need a website up and running quickly, the software is the first platform I go to. It's very user friendly and doesn't feel overly technical so putting together your own site can happen in just minutes. Most of the builder is easy and approachable which is a big reason I love using it.

Cons

My only real complaint with the software is the shopping cart functions. That part feels a bit outdated compared to the rest of the platform and isn't as accessible to work with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SS
Seema Syed

Civic & Social Organization, 101-500 employees

Less than a year

4.0

“Flexible design options”

Pros

There are plenty of customization options which makes it possible to build a website that really matches the look and feel you have in mind. It's also very user friendly so getting comfortable with the platform doesn't take long.

Cons

A lot of the features are locked behind an upgrade and it would be really helpful to have some kind of filter to clearly show which options require a higher-tier plan.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

LJ
lionel Jieman

Consumer Electronics, 1-10 employees

Less than 6 months

5.0

“great website creation toolkit”

Pros

When it comes to building websites, this is honestly one of the best platforms available. I'd recommend it to just about anyone without thinking twice. It's simple to use, the online help is genuinely useful and the image library deserves a shoutout too. While putting my site together, I had so many visuals to choose from that I was honestly spoiled for choice lol.

Cons

One limitation is that it works really well when you're selling single items or only a small number of products but that could become an issue as the business starts to grow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF
Aiman Fatima

Information Technology and Services, 1-10 employees

More than a year

5.0

“Affordable builder”

Pros

Back when I started blogging in 2019 the software was the first platform I used to create a website. As a beginner, it felt like a very simple way to get started. The features are all quite distinctive but the templates were the part I appreciated most. No matter what niche your website is in, there are plenty of relevant templates available and they can be customized to match your preferences. It also works really well for e-commerce websites. On top of that, the software is reasonably priced which is a big reason why I enjoy using it.

Cons

Issue is that SEO is not very easy to optimize. It also does not allow you to move your website over to another platform. On top of that, adding certain things can sometimes be challenging because you have to work within the structure of its templates and follow their limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JL
Jim Lincoln

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“allows mobile previews”

Pros

There are plenty of features available for customizing your site and being able to preview it in full screen or on mobile devices is really helpful.

Cons

A few of the features take a little time to figure out but nothing too difficult to overcome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Alan Suen

Financial Services, 51-100 employees

More than a year

5.0

“Has a free plan”

Pros

Creating and customizing a website with this has been really enjoyable because there are so many features to work with. It's also a big plus that they offer both a free version and a paid plan that comes with plenty of extra benefits.

Cons

I don't have any complaints. Everything feels well organized and very user friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AO
Adebayo Osinulu

Computer Software, 500+ employees

More than a year

5.0

“So much creative freedom”

Pros

Building a website with the software feels very easy even if you have little or no coding background. It removes the need to spend long, tedious hours learning HTML and CSS since you can put together a landing page quickly with its drag and drop tools.

Cons

Setback is that a website built on the software cannot really be transferred elsewhere and there's also no option for unlimited storage or bandwidth. That limit can be frustrating for businesses especially with bandwidth caps because it can eventually make a site inaccessible once those restrictions are reached.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM
Gabriela Melo

Photography, 1-10 employees

Less than a year

4.0

“simple tools”

Pros

Using the software the part I enjoyed most was how simple and user friendly the tools are. Everything feels very accessible and it makes it possible to design your site in a way that really matches your style.

Cons

The only downside for me is that there are so many tools available for configuring the page. That can make you want to add too many elements and in the end the page may start to feel overcrowded.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

GG
Grady Grady

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“fitting for new businesses”

Pros

Working with it was simple and it was affordable enough to launch my business without a big upfront cost.

Cons

A drawback is that it's difficult to rank higher on Google and you have to pay for upgrades if you want access to more features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

KM
Kristen moritz

Apparel & Fashion, 1-10 employees

Free Trial

3.0

“catalog tools need better guidance”

Pros

The catalog features are really useful and connecting everything to your platforms is something you definitely need. Those parts are simple to work with.

Cons

With so many features available in the app, it would be much better if there were more step by step guidance. That would help beginners a lot.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

GE
George Elerick

Market Research, 51-100 employees

More than a year

4.0

“Creative flexibility”

Pros

Has been a favorite for both building websites and handling our own company projects. It's very approachable to use which makes the whole web-building process feel accessible. The templates are a big plus too since they give us plenty of options, inspiration and a solid starting framework to build a site from.

Cons

Analytics matter a lot to us and that's where it feels a bit limited. It covers the basics and offers moderate functions but the analytics aren't effective enough on their own to give us the depth of insight we need to manage a fully detailed strategy.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AB
Angelo Barra

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“impressive templates”

Pros

This has an interface that lets you build complex, fully featured web pages without needing any third-party plugins. The site speed is very good and the visual editor feels accessible and easy to use. You can start from dozens of free templates and shape the site the way you want which makes it a really solid product. Hosting space is also included and even the free plan gives enough storage for a normal website.

Cons

The downside is that if you decide to use it for professional purposes, the price becomes, in my opinion, fairly high. That said the paid plan does include a custom domain and extra features that some users may actually need. At that point, alternatives like WordPress, both .org and .com, could end up being a more affordable option. It's worth checking the costs right away so you're not caught off guard when moving from the free plan to a professional paid one.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JW
Justin Womack

Graphic Design, 1-10 employees

More than a year

3.0

“Desktop-mobile editing but outdated workflow”

Pros

Being able to edit the desktop and mobile versions of the site separately is really useful. That said it would be even better if more settings could be applied globally and respond across both versions, instead of having to update each one side by side every time you make changes.

Cons

A lot of parts of the software feel outdated and somewhat like afterthoughts especially having to save every individual change through a pop-up window as you go or else it resets. That setup can make the workflow frustrating, particularly if you're used to more easy, linear site builders.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

IS
Ian Shere

Information Technology and Services, 1-10 employees

More than a year

3.0

“Weak design sense”

Pros

Creating a website that looks good is pretty simple with the software. It's also very beginner friendly so even people with no experience can use it without much trouble.

Cons

The downside is that it can give do-it-yourself users with no real web design knowledge the impression that they've built a genuinely well-designed website.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

JM
Jareth Moo

Computer Software, 500+ employees

Less than a year

4.0

“creative tools for small sites”

Pros

Works really well for anyone who wants to handle their own blog or build a website for a small business. It offers plenty of tools that help you create different kinds of websites and make them look creative and unique.

Cons

The part I liked the least was how some of the tools are placed in the interface. A few of them take time to find and that can be frustrating especially for new users who are still learning the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TA
Tufayel Ahmmed

Marketing and Advertising, 11-10 employees

More than a year

5.0

“Perfect for local online stores”

Pros

Running my local e-commerce became much more manageable with the software. It's simple, practical and works really well even if you're not a developer and that's really where the software shines. I'd gladly give this CMS a high rating.

Cons

As a CMS it doesn't offer the fullest range of functions but it still works well enough for managing a small e-commerce business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
Jeremy Blumberg

Information Technology and Services, 500+ employees

Free Trial

5.0

“user friendly website setup”

Pros

Is affordable and really simple to work with. It doesn't take any formal training to get started so pretty much anyone can jump in and begin updating or changing their website right away. The setup process was also very fast which made onboarding quick and convenient.

Cons

One downside is that the software doesn't have the same level of brand recognition as some of its competitors. A lot of people still view it as more of a college-level introductory tool rather than something a corporation would seriously use. Saying your company uses the software probably won't impress anyone but aside from that, I really don't see many negatives with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS
Kid Stizz

Music, 1-10 employees

Less than a year

5.0

“great solution”

Pros

It lets me build and design a website even without having much knowledge of web design.

Cons

Down the line I'd love to see interchangeable templates added.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AE
Alejandro Esteso

Non-Profit Organization Management, 11-10 employees

More than a year

5.0

“Professional designs on a budget”

Pros

Since early 2019 I've been using the software as a website admin and it has turned out to be a really practical platform. It lets you create very professional looking designs and layouts without needing a big budget which is a huge plus. Of course, getting a really polished end result still takes some time and effort but the value for the cost is excellent. It also comes with plenty of useful design elements like logos, color palettes, widgets, banners, templates and more. Overall I'm very happy with it and regularly recommend it to others.

Cons

An issue I've noticed is that the software can struggle on older computers. It may crash a few times or run much slower than expected which can be frustrating. A better-optimized version would probably solve a lot of this especially for people working on an older personal laptop instead of a newer company machine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9