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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Information Technology and Services, 51-100 employees

Less than 6 months

4.0

“Good start for new businesses”

Pros

Building a website with the software feels very flexible even without any prior web design experience. That makes it especially helpful for entrepreneurs who are launching their first business and need to get online quickly.

Cons

The free version is extremely limited when it comes to design functions. It also doesn't feel worth paying a high price for a tool that may only be used for six months, unless the website is going to keep getting updated afterward.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CJCJ
Cristian Jair Cristian Jair

Consumer Services, 1-10 employees

Less than a year

4.0

“convenient tool”

Pros

Whether someone needs a fast, simple site or something much more feature-packed, this platform is a really convenient option. It works well for both ends of the spectrum which makes it a solid choice for putting a website together quickly.

Cons

Because it includes a lot of tools, it does run better on a capable computer. On lower-powered machines, it can sometimes lag, freeze or feel a bit buggy although that does not happen very often.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Information Technology and Services, 101-500 employees

Free Trial

5.0

“great store builder tools”

Pros

Building my online store with it has been a really positive experience especially since I didn't need any technical help to get started. The drag and drop functions is simple to use and the wide range of ready-made templates makes it possible for almost anyone to create an eCommerce site. I've also benefited a lot from its customization options and how easily it integrates with other features. On top of that, the software customer support has been excellent.

Cons

Overall it has been a very complete platform for me, from creating an online store to managing website content. It offers everything a small business owner would typically need and up to this point, I haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Jean Marrow

Entertainment, 1-10 employees

More than a year

5.0

“perfect for showcasing my business”

Pros

It gives me a really good way to present my business and use the site to share my work with customers.

Cons

I feel like traditional business websites are becoming less relevant as social media keeps gaining popularity.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SA
Sergio Ayala

Management Consulting, 11-10 employees

More than a year

4.0

“Frequent updates keep it current”

Pros

Since it's the most well-known platform, it tends to get updates more often.

Cons

It does glitch from time to time and you can end up losing some of the progress you had already made.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SSAAB
Stanley Sumping Anak Albert Bejie

Oil & Energy, 51-100 employees

More than a year

5.0

“creative freedom for client branding”

Pros

Working with it has helped me deliver strong logo and design work for my clients and bring their creative ideas to life. Whatever a client asks for, I'm able to create it effectively using the platform's tools which has made a real difference in the results they get. the software also lets me design animated brochures or flyers in different sizes so there's plenty of flexibility when turning ideas into finished visuals.

Cons

One thing I really don't appreciate is that the software seems to require a fairly powerful computer to run well. That makes it harder for people with limited budgets to use or invest in the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

NM
Nompumelelo Matandela

Education Management, 11-10 employees

Less than 6 months

3.0

“Slow features”

Pros

Building exactly what I wanted with this software felt easy and efficient which made the whole process really convenient.

Cons

A few features didn't work properly and some things took too long to load or upload on my devices.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

JA
Jesus Albornoz

Consumer Services, 1-10 employees

More than a year

5.0

“affordable plans”

Pros

Having a wide range of adaptable templates helps me avoid offering the same designs every time. The Pro options are also fairly affordable which makes it easier for anyone to expand their possibilities and support their growth.

Cons

From time to time I notice small delays but they are minor enough that I really would not consider them an important issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Akshay Sharma

E-Learning, 1-10 employees

More than a year

5.0

“strong features”

Pros

Building a site with the software has been a really positive experience. The editor is simple to work with, there's a big selection of templates and it makes it possible to put together a professional looking website without needing any coding skills. It also comes with plenty of useful tools, including e-commerce options, SEO features and social media integration.

Cons

Nothing really stood out as a major downside with the software though I do think it would be even better if it offered more flexibility for customization in both design and functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM
Kanad Madansure

Computer Software, 101-500 employees

More than a year

5.0

“drag and drop templates”

Pros

Building simple yet impressive websites feels very approachable with the drag and drop editor and the templates the platform offers are a big help throughout the process.

Cons

There are times when the available templates don't fully meet every requirement or support certain business processes completely.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Law Practice, 1-10 employees

More than a year

5.0

“Lots of design options”

Pros

Using it feels very accessible. You only need to spend a few minutes exploring it and before long you're already putting together a satisfying website design. It comes with a good variety of templates and images and there are plenty of design options to work with.

Cons

At times while you're making progress on the design, everything can suddenly get misconfigured which forces you to start the design over and wastes time. Customer support is also lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JB
James Babana

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“strong marketing”

Pros

There's plenty of room with this service to expand my business, add new services and build things out over time. The marketing tools through Ascend are really useful and I also appreciate being able to create my site with their templates and website builder.

Cons

It connects with a lot of third-party apps which is helpful but that can also lead to extra costs that aren't always obvious upfront. Ascend is also their primary marketing tool and to use it properly, you have to pay for a separate subscription on top of the website plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Management Consulting, 11-10 employees

More than a year

5.0

“perfect for beginners”

Pros

Getting started with it feels very easy because it was clearly designed with the user in mind. There's also a solid variety of free templates which makes it easier to build different kinds of websites. On top of that, you don't need advanced computer or technical knowledge to use it well.

Cons

One downside is that once you begin working with a template, switching to a different one isn't really practical which can be frustrating for users. The lower-priced plan can also end up costing more at times compared with other similar options. And every now and then, the loading speed feels a bit lacking.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HT
Hitesh Thakore

Publishing, 1-10 employees

Less than a year

4.0

“useful features”

Pros

Building and reusing websites in the software is very easy especially when I need similar pages for related products, services or marketing campaigns. Instead of creating everything from the ground up each time, I can duplicate an existing site and adapt it quickly. It also lets me add useful elements like videos, images buttons and other features that fit nicely into the overall design and layout. One thing I recently added was a countdown timer which worked well. I also really appreciate the option to guide visitors to specific sections of a page instead of having them scroll through everything because it helps direct attention exactly where I want it. On top of that, the software's SEO tools make it possible to set up metadata and include branded social sharing for posts.

Cons

Page loading times on our site are not very good and often feel slow especially on mobile devices. That becomes a real problem with visitors who are not willing to wait and it can hurt both traffic and search rankings. The mobile version of our pages is also not responsive enough which is frustrating because most of our customers discover us that way.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KN
Kelvin Nicholas

Computer Software, 1-10 employees

More than a year

5.0

“newbies can use!”

Pros

As a beginner, this software gives you the opportunity to build your own website for free which is a big reason it attracts so many people. It's definitely one of the best options out there for creating websites.

Cons

Getting in touch with customer support can be really exhausting and difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

EH
Eric Hutchins

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“My review”

Pros

The way everything is laid out feels accessible and the built-in app integrations work really well together.

Cons

A downside is that pretty much every useful feature is locked behind a paid plan and there's no free trial period for the premium tools.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MC
Mersaydes Chaney

Financial Services, 1-10 employees

More than a year

5.0

“setting up is easy”

Pros

Having a webpage built felt very easy even though I had zero web design experience going in.

Cons

The pricing feels a little high especially since I'm launching a new business and working with a pretty limited budget.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Broadcast Media, 1-10 employees

Less than 6 months

4.0

“Gives complete design control”

Pros

Editor X builds on the simplicity of the software while giving actual web designers access to more familiar design controls, like margins, padding and other CSS-style adjustments.

Cons

Still, Editor X can feel pretty outdated at times. It often seems like it takes six clicks to do something that should only take one or two. A good example is editing button text: when I double-click a button, I expect the text to be highlighted so I can just change it. Instead, a menu appears with an "Edit Text" option. Then I have to click that, click into the text field, make the change and save it. In Webflow, I can simply double-click the button and update the text right away.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DV
david vitellius

Computer Software, 1-10 employees

More than a year

5.0

“very practical”

Pros

It makes website building feel very approachable and practical for just about anyone. Setting up a site is quick and easy which is why I'd definitely recommend it especially to beginners who are creating websites for the first time.

Cons

A few tools, like aligning images and text, can seem a little confusing at the beginning. Once you get the hang of how everything works though, the process becomes much more natural.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

TF
Teresa Felicien

Apparel & Fashion, 1-10 employees

More than a year

5.0

“good for building websites”

Pros

Whether you're just getting started or already have experience, this app works really well for both beginners and more advanced users.

Cons

Most of the standout features are only available on the premium plan but the cost feels worth it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9