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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AG
Alejandra Garcia

Marketing and Advertising, 1-10 employees

More than a year

4.0

“excellent!”

Pros

It is an excellent platform for building websites. I used it to put together a site for my business and it has been the simplest website builder I've worked with. Everything feels very accessible and the wide selection of templates is great. I would definitely recommend it.

Cons

Navigating through the platform can feel a little slow at times and I wasn't too happy about that.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

EJ
Elijah Jordan

Insurance, 1-10 employees

More than a year

5.0

“Amazing site options”

Pros

Was really easy to use and having customer support available helped a lot when I wanted to make my site look more professional. The service was exceptional and there were plenty of strong options for building out the site.

Cons

My only regret is not finding and using this platform much sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
Jitendra Bhojwani

Writing and Editing, 1-10 employees

Less than a year

4.0

“creative tools with room to grow”

Pros

Building the kind of webpages I wanted felt very doable with the software because of its polished creative feel and advanced editing tools, all without writing any code. The live editing updates and extra functions options were also a big plus and they seem like they'll be really helpful as my needs grow.

Cons

The template color schemes and overall layouts could use some improvement to feel more in line with professional design standards.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MBN
Mohammed bilal Naik

Entertainment, 1-10 employees

More than a year

4.0

“user friendly”

Pros

Creating a website with it feels very approachable even for someone with no coding knowledge at all. It's simple to use and a site can be put together in just a few minutes. They also offer plenty of features, including the guided setup where the software asks questions and then automatically creates the website based on your answers.

Cons

At times, the website can be a bit slow and the loading speed definitely needs improvement because it sometimes takes longer than it should.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

NA
Nkechi Adegbehingbe

Retail, 1-10 employees

More than a year

5.0

“One of the best I've seen!”

Pros

Using this tool feels very easy and it doesn't require advanced coding or technical knowledge to build a site. It's also reasonably priced and there are plenty of well-designed templates available to choose from.

Cons

It is a really solid platform but it won't suit everyone especially anyone looking for complete control over every detail. It works best for people who want something simple to manage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PS
Paul Samuel

Computer Software, 11-10 employees

More than a year

4.0

“Quick product search”

Pros

Finding a product on the site is easy and the search makes it simple to get to what you need without wasting time.

Cons

The support available on the software site feels lacking and the background color could be improved because it doesn't work very well.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

DK
David Kinlock

Marketing and Advertising, 1-10 employees

More than a year

5.0

“budget friendly”

Pros

the software is affordable and very simple to figure out which makes using it really convenient.

Cons

I've loved everything about this software and haven't run into any complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MCR
M Choiril Rohim

Printing, 1-10 employees

Less than 6 months

5.0

“time-saving”

Pros

If complicated tools aren't your thing, this website builder is a really good fit. I'd definitely recommend these templates because the whole process is easy and you don't need to fully understand the website's backend to use it well. Sure some basic coding knowledge still helps when working on a site but the software makes the job much faster and saves a lot of time and effort.

Cons

One thing beginners often don't notice at first is that if you want more features, you'll need to upgrade to a more professional hosting option with domains like .com, .net or .org which means paying extra. On top of that, premium website templates aren't available for free. Still, that isn't a major issue for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CM
Clint Myer

Government Administration, 101-500 employees

More than a year

4.0

“Website setup is so fast!”

Pros

Coming in with zero website-building experience, I still had no trouble getting started because the software is very informative and easy to use. It guided me through the whole process step by step and I was able to get a site up and running for our use in just a couple of hours.

Cons

The template selection feels a bit limited in places since many of them look very similar to one another. I just wish there were more variety and more distinct options to choose from.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SK
Sara Koth

Design, 1-10 employees

More than a year

4.0

“handy resources”

Pros

It can be as simple or as involved as you want it to be. The templates are there, along with the basic tools and features you need to get started. They also have plenty of articles on their website to refer back to when needed.

Cons

At the same time some parts are incredibly frustrating to manage or figure out. It really depends on how deep into customization you go. The more you tweak things, the more you run into missing options or features that do not work the way you would expect or want. In some cases, the help articles were not as detailed as I needed and when searching, the software and Editor X results would often overlap. Since their interfaces do not always match up, it made finding a clear answer really frustrating and left me going in circles.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Publishing, 1-10 employees

Less than a year

4.0

“good options available”

Pros

Whenever I'm kicking off a new project, the software is usually the platform I turn to because the free options are so generous. It gives me a way to try out a business idea or launch a site without fully committing right away. One thing I really enjoy is the platform's smart recommendations during setup--they do a good job of suggesting what a user might need and it makes the whole process feel like I could have a complete website ready within just a few hours.

Cons

My biggest frustration is with the interface. I realize not everyone feels this way but the drag and drop editor feels awkward to me and I often have to reposition things multiple times before they line up the way I want. Pricing is also a bit of a mixed bag. the software starts out fairly affordable compared to other options but the way the plans and add-ons are structured can make it seem like extra charges are hiding around every corner. The total cost can climb faster than expected.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

CM
Corinne Martin

Education Management, 500+ employees

More than a year

4.0

“affordable templates for a strong start”

Pros

Getting our organization's website off the ground was much simpler thanks to the ready-to-use templates. The pricing was also a big plus especially since we were a newer professional organization working with a limited budget. Once we became familiar with the design tools, we were able to customize the colors to match our branding and add our own images without much trouble.

Cons

One limitation at the time was the lack of a built-in payment option for our members. Because of that, they couldn't submit payments directly through the website and we still had to handle invoicing outside the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LS
Luvell Stepter

Retail, 1-10 employees

More than a year

3.0

“Slow innovation”

Pros

The platform was easy to use and it gave me the flexibility to build exactly the kind of site I had in mind.

Cons

Problem is that new features seem to arrive slowly and the software can take quite a while to add tools that already feel like standard across the industry.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

AB
Abraham Basilio

Photography, 1-10 employees

More than a year

4.0

“you lean quick!”

Pros

Working with the software is easy and the adjustment period is quite small. The interface feels user friendly so it doesn't take long to figure out how to use it well.

Cons

The basic package feels somewhat limited. To access more tools and features, you have to pay extra which is common with products like this. Still, I wish they included more functions in the lowest-priced plan so it could compete better with other website builders.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MM
Michelle Mendoza

Construction, 1-10 employees

More than a year

5.0

“I love this software!”

Pros

Everything about it feels extremely user friendly and it's very simple to use.

Cons

there isn't anything I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NT
Natalie Taylor

Hospital & Health Care, 1-10 employees

More than a year

4.0

“helpful setup and strong support”

Pros

So easy to work with and there's plenty of help available whenever it's needed. The step by step onboarding is really well done and securing a domain is simple too.

Cons

Some features aren't as accessible as they should be and the platform can be glitchy from time to time. Mobile site editing especially could use some improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BJ
Bryce Jones

Computer & Network Security, 1-10 employees

More than a year

5.0

“anyone can work with it”

Pros

Very simple to figure out and the pricing is friendly on the budget. Whether you're completely new to website building or already experienced, it works really well for both.

Cons

The only thing I'd want added is a dedicated non-profit option. Right now, there are categories for business and personal use but non-profits are grouped under business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG
Joseph Gelfand

Marketing and Advertising, 1-10 employees

More than a year

4.0

“Stylish templates for beginners”

Pros

Even without any web development background, it's possible to put together a website using their really well-designed templates.

Cons

The mobile responsiveness still falls short when you compare it with WordPress.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SK
Sim Kaur

Education Management, 11-10 employees

More than a year

4.0

“business pages made in no time”

Pros

Putting together pages in this tool is quick and the platform makes it simple to organize and present information clearly. Navigation is easy and a page can be assembled in just a few minutes.

Cons

It stays fairly basic so if you need a more advanced or custom website design, you usually have to rely on coding or find another way to integrate it. That said it still works well for a basic business site.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Information Technology and Services, 1-10 employees

More than a year

5.0

“plenty of templates to build on”

Pros

the software comes with a wide range of templates for a new website so you can choose a design that fits your style and then keep developing that idea further.

Cons

I really haven't had any issues with the software, aside from the fact that relying too much on the drag and drop feature can sometimes limit your creativity a bit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9