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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MK
Mark Kisakye

Information Technology and Services, 1-10 employees

More than a year

5.0

“so refreshing!”

Pros

Right from the start, the software feels very budget friendly. With prices going up everywhere, it's refreshing that creating a website can still be this affordable. Hiring developers can get frustrating especially when constant changes are needed while building the site. the software gives me control over all of that so I don't have to rely on a developer every step of the way. I also really appreciate being able to set up a blog quickly and cheaply for people who simply enjoy writing and there are plenty of templates available to choose from.

Cons

On the more technical side though, things can get a bit tedious for someone new especially when trying to add payment plugins or connect different sites together.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LJM
Lord Joshua Mill

Media Production, 11-10 employees

Less than a year

3.0

“better editor than SEO”

Pros

Getting started with the software felt very natural even for everyday users who have never built a website before. It was the first drag and drop builder I used and I was able to put together professional looking websites very quickly.

Cons

An area that still needs work in my opinion, is SEO. They've done a much better job improving the editor and I'd really like to see that same level of attention given to its SEO features.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

UO
Usman Olaoluwa

Computer Software, 1-10 employees

Less than a year

3.0

“helpful for small businesses”

Pros

It lets a lot of small businesses get a lot done without needing much or any, capital. Thank you for that.

Cons

The templates really need updating because they hide too many complexities. It also doesn't support data migration to another domain.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

MF
Mthokozisi Frank

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“standout tools”

Pros

Takes very little effort to get a site live and it still gives you a huge amount of creative control. It comes with standout features like online storage for your site assets, e-commerce tools, stylish video backgrounds, animated titles, mobile apps and even a useful free plan.

Cons

The pricing and subscription plans can be a little difficult to deal with since they feel quite expensive especially for users in third-world countries. The interface can also be somewhat challenging when you're trying to design your layout exactly the way you want.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

MT
Michael Thorns

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Polished results”

Pros

My wife and I got our website live and looking really polished after just a few simple steps. Making edits was easy and being able to preview everything before launching was really helpful.

Cons

I honestly can't point to anything missing since it has worked so well for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FL
Filip Létal

Textiles, 1-10 employees

More than a year

4.0

“professional sites without the trouble”

Pros

Building a website with the software is simple enough that just about any entrepreneur can manage it without outside help. It works especially well when you need to get a site up quickly to present your business to partners. The tools are accessible and they make it possible to create a website that looks professional right away without spending too much time or money.

Cons

One issue was that some edits loaded slowly, likely because the software puts a fairly heavy demand on both the computer and the internet connection. My computer sometimes struggled to keep up so certain adjustments took longer than I expected. I also wish the software offered more template variety especially for layouts focused on image collections or logo presentations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SH
Scott Harding

Hospital & Health Care, 500+ employees

More than a year

5.0

“great customization”

Pros

Really shines with its huge collection of editable templates to pick from. The platform is highly customizable and everything feels very user friendly while building a site.

Cons

At times, there can be some issues when a website shifts between mobile and desktop views.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB
Charmaine Bandao

Automotive, 1-10 employees

More than a year

5.0

“Saves me a lot of time”

Pros

Having this much control over my website is a big plus. I can upload photos and video clips, add boxes, link pages and choose from plenty of templates. The only thing I've wished for on the template side is more options for specific niches. It's very user friendly and even the first time I used it as a college student, I was surprised by how simple it was to build a site and even create my own personal brand there. Now that I use it professionally, it saves me a lot of time because the templates are already there and everything is quick to customize. It also gives me ideas for what to create and how to lay things out which helps a lot and keeps me from spending too much time adding new products to my site.

Cons

Something I wish worked better is the mobile and desktop editing. I can customize both the phone version and the PC version but it would be much better if once I finished the desktop site, the mobile version could automatically adapt to the screen without needing separate work. I really care about making my website look polished and since so many people shop and browse on their phones now, I still have to spend extra time making the mobile site look just as good. Because of the different screen sizes, it ends up feeling like double work trying to keep both versions looking alike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CMN
Chibuzo Marydonald Nriama

Computer & Network Security, 51-100 employees

More than a year

5.0

“productive process”

Pros

The templates are very simple to work with and make the whole process really productive.

Cons

Nothing is ever completely perfect and the only downside is that updates can take a little longer than expected. Aside from that, this software is pretty close to perfect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JV
Jesus Vazquez

Venture Capital & Private Equity, 11-10 employees

More than a year

4.0

“practical builder”

Pros

It's very easy to use if you're not an advanced user and it includes all the basic tools you'd normally expect.

Cons

It could really use a lot more templates and extra functions for advanced users who don't want to code, along with more asset animations and a better editor for mobile pages.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

GS
Guillermo Soto

Retail, 1-10 employees

More than a year

5.0

“Amazing!”

Pros

Building something really important for a business without spending a lot is exactly why I value this platform so much. It's very accessible to use and the tools it offers are outstanding for helping a business grow.

Cons

At the moment, I don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OCD
Olivia Cormay Damonse

Education Management, 1-10 employees

Less than a year

5.0

“I'm impressed”

Pros

Putting a site together with the software feels really easy. It gives you tons of options, features, designs and templates to work with so you can build something that looks like a real masterpiece. It's also affordable which makes it a really practical choice for small business owners, students, YouTubers, bloggers and plenty of others.

Cons

Every now and then though, it freezes and logs me and my team out which can be frustrating. We also sometimes see the same templates repeated two or three times and then we have to refresh the page multiple times before everything displays correctly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JS
Jaime Salas

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“constant feature updates”

Pros

Keeps rolling out updates and adding new features which really helps you stay ahead when it comes to web design.

Cons

There are times when the builder takes a while to load and the mobile integration isn't quite as polished as the web version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PA
Pruteanu Alexandra

Computer Software, 1-10 employees

Less than a year

4.0

“Creative brochure builder”

Pros

Lets me create animated brochures or flyers in different sizes based on whatever idea I have in mind. It helped me deliver exactly what my client expected and the final result turned out really well because the tools were effective for the job. The setup wizard for building the first site is also very helpful.

Cons

A dislike? It really needs a high performance computer to run well which can be a barrier for people with limited budgets who still want to invest in it. Also some permissions are only available to the owner which feels restrictive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JJ
Jake Jake

Education Management, 51-100 employees

More than a year

5.0

“website live in no time”

Pros

I'm usually pretty hesitant to give software a really high rating because most tools end up having bugs or other issues that get in the way of using everything properly. the software has been a different story for me--I still haven't run into any bugs and it's simple enough that you can get a website built and live within an hour.

Cons

I'm not thrilled about how limited it feels when embedding different iFrames into a site. That part doesn't integrate especially well. Even with that, I still really love the software. It has improved a lot over time and with a few more add-ons, it could easily stand above the competition.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LN
Leo Newton

Professional Training & Coaching, 1-10 employees

More than a year

5.0

“No complaints”

Pros

Setting everything up and having it running with this software was relatively simple and that's the part I appreciated most.

Cons

I can't think of anything negative to say about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH
Amanda Hoover

Media Production, 51-100 employees

More than a year

4.0

“gives you full control”

Pros

One thing I really enjoy about the software is how customizable it is. You can start with a template and then rebuild or adjust pretty much every part of the site however you want.

Cons

The biggest downside for me was the limited video storage on the website. Since I'm a videographer, I need enough space to display my work and I ended up having to upgrade to the next plan and then upgrade again. It got a bit too expensive for my budget so I eventually had to cancel.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

AM
Andre Morris

Online Media, 1-10 employees

More than a year

4.0

“beginner friendly setup”

Pros

Is really easy to get started with especially for someone brand new. The layout is user friendly, everything is simple to understand and the setup process is uncomplicated even if you have zero experience. It definitely earns five stars from me.

Cons

Sure, the program has a few flaws and minor issues but every piece of software does. In this case, the simplicity and overall value easily outweigh those shortcomings and you still get a lot for what you pay.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LP
Laura Price

Consumer Services, 1-10 employees

More than a year

5.0

“helpful support”

Pros

Coming from someone who is not very tech-savvy, the platform feels very easy to use. I have run into little to no trouble when putting the features I needed into place. Whenever I did get stuck, the step by step guidance was available to walk me through it and on one occasion customer support helped fill in the gaps I could not figure out by myself.

Cons

Most of the mistakes and issues I ran into were caused by me rather than the platform itself. If I had to point to one challenge, it would be that as a very small business, a lot of the tools seem designed with larger businesses in mind. That is not really the software's fault but some features can be difficult to scale down for a very small client base.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

GD
Gabe Dunlap

Consumer Services, 11-10 employees

Less than 6 months

4.0

“has a free trial”

Pros

Using it without paying upfront was a big plus and having access to the trial made it even better. The builder feels very accessible to use, with a layout and structure that are quite similar to other applications I work with on a daily basis.

Cons

One thing that bothered me was how laggy the website builder could get at times. There were moments when changing text fields or updating code came with a 1 to 2 second delay which slowed things down.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7