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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LJ
Lisa Johnson

Financial Services, 1-10 employees

More than a year

5.0

“Simple to use”

Pros

For me it was really simple to use and the pricing felt much better than other platforms I've used, like GoDaddy. I was also able to manage my business emails directly through the site which was a huge plus. Other than that it lets me create landing pages where customers can fill out forms and those responses come straight to my inbox right away.

Cons

there wasn't much to complain about. The only thing I would have liked is a few more website templates to choose from when setting things up but overall it's still a very solid option for the price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RC
Riva Costa

Marketing and Advertising, 1-10 employees

More than a year

5.0

“the best!”

Pros

Building websites feels easy with the software because the platform is accessible and responsive which makes the whole process much easier to manage.

Cons

The apps are quite expensive and that makes it harder to implement all the tools you may want to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“I'm satisfied with it”

Pros

After moving over from another platform on my website builder's recommendation, I've been amazed by what she's been able to create with the software. It comes with so many extra features that don't add to the cost which has been a huge plus. It also seems very user friendly and much more affordable than some of the other services I've used before.

Cons

Since she's handling the actual site build, I personally haven't come across anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR
Amy Root

Construction, 1-10 employees

Less than a year

4.0

“basics available”

Pros

the software is very affordable so if you just need a basic website without spending a lot, it can be a really good option. The templates are quick to get started with and adding written content and publishing the site is pretty easy. It's definitely a wallet-friendly choice.

Cons

Downside is that the templates don't allow for much deeper customization. It also gets difficult when trying to add things like photos, drop-down menus and mapping features for a business site that sells products or offers multiple services.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

VPS
Veronica Pedroso Storti

Photography, 1-10 employees

More than a year

3.0

“Handy logo builder”

Pros

Building a basic website with the software is very easy and it comes with a solid selection of templates and images to work with. The logo builder is also a really practical feature and adds a lot of convenience.

Cons

The free plan comes with quite a few limitations and the biggest downside is not being able to connect my own domain name.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

AL
Andre Laurence

Telecommunications, 1-10 employees

More than a year

5.0

“customizable websites”

Pros

The websites come out looking professional and the templates can be customized enough to give each site its own unique feel.

Cons

It does take some time to learn the setup process and how the page builder works but once that clicks, it's excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Jaime Peale

Online Media, 1-10 employees

More than a year

5.0

“all in one”

Pros

Everything about this software has been excellent. It's very simple to use, easy to understand and all the tools are in one place.

Cons

My only complaint is that I wish I had discovered it sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HH
Haude Haude

E-Learning, 1-10 employees

More than a year

4.0

“Fast website development”

Pros

Building a website with the software is possible even without any prior design or coding knowledge. It offers a wide range of templates so you can choose the one that fits your business or brand best, then just edit the text, add your images and quickly create a personalized site in a simple way. You can put together a blog, an informational website or an online store in very little time thanks to its drag and drop editor.

Cons

The single thing worth keeping in mind is that the website cannot be transferred elsewhere so you would need to stay with this or rebuild the site on another platform. Even so that usually does not become a real issue because once you get used to it and learn how to use it well, you will most likely want to keep using it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

LM
Liqhwa Moyo

Broadcast Media, 1-10 employees

Less than a year

4.0

“my recommendation”

Pros

From the first use it stood out for its fast website loading speed, the wide range of templates available and a support team that handles questions really well. Using it for my business has been a positive experience overall and it feels very user friendly. I'd definitely recommend it to other small business owners and professionals.

Cons

One thing that disappointed me was that premium features can't be transferred between websites even when you're already on a premium plan. That slowed down how quickly I could finish editing my sites. Other than that, I was very satisfied with the rest of the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KK
keerthana kanthavel

Non-Profit Organization Management, 101-500 employees

More than a year

5.0

“no effort needed”

Pros

Customizing the site is very easy, updating content doesn't take much effort and connecting it with other platforms is simple as well.

Cons

Plugin updates can be a bit of a trouble and moving everything from one server to another is not very convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AI
Andres Ibarra

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0

“easy to figure out”

Pros

Doesn't take much time at all to get a solid looking website set up and working. The platform is very simple to use and after spending just a little time exploring the options, you can already build a really good webpage. The pre-made templates are excellent and make the whole website creation process even more easy. Their customer support system is also very reliable.

Cons

The downside is that the most basic plan still includes ads. On top of that, you need to pay for the highest-priced plan to unlock all the benefits, such as analytics even though other platforms include those features in their lower-tier plans.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

GT
Gennaro Turco

Marketing and Advertising, 51-100 employees

More than a year

4.0

“Simple to use builder”

Pros

Getting started and working with it feels very easy even for someone like me who isn't a professional web designer.

Cons

It would be even better if new features and updates were added more often especially since technology social media and other parts of the industry change so quickly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CM
Cushi Ming

E-Learning, 1-10 employees

More than a year

5.0

“creative freedom encouraged”

Pros

Coming from a graphic design background and spending most of my time in Photoshop, the software's drag and drop editor felt like exactly the kind of solution I needed. I had already experimented with WordPress and Squarespace but my creativity always felt boxed in by their restrictive templates. With the software, I can design a site exactly the way I want without feeling limited. It ended up working so well that I built an entire business around it and created many beautiful websites for my clients.

Cons

The part of the software I'm least satisfied with at the moment is the course software. It's fairly complete and the design is clean and minimal but it still doesn't inspire the same confidence you get when using course platforms like Kajabi or Teachable. Another thing that bothers me is that the email templates tied to my automations don't appear in my standard email marketing templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SR
Serena Reidel

Design, 1-10 employees

More than a year

5.0

“easy software”

Pros

Has been really helpful for building all kinds of webpages. I've needed to create very different types of projects and this platform gave me a way to handle all of them. It's not limited to standard websites either--you can also put together portfolios or even interactive infographics if you have enough creativity with the design. One thing I always suggest is beginning with one of the many templates available since they give you a solid reference for layout details like positioning and sizing while still letting you modify everything and personalize the site however you want.

Cons

My only real issue is that having your own custom web page/domain through the software can be pretty expensive which is why I usually leave my sites published with the software prefix. If the cost fits your budget though, it definitely gives the final result a more professional appearance.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

LT
Laura Tarwacki

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Sooo appealing”

Pros

There's a lot packed into this website builder and that's exactly what makes it so appealing. The blank canvas setup along with the true drag and drop editor gives you a lot of control so you can build things the way you want without making the page feel overloaded.

Cons

Once your site is published, you can't swap out the template so you really have to be sure about the one you pick because you're locked into it afterward. The pricing plans are also a bit confusing which can feel pretty overwhelming when you're just getting started.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LC
Lily Champagne

Civil Engineering, 51-100 employees

More than a year

5.0

“customer mode that I like”

Pros

The full control over layout sizing is a huge plus and being able to add custom code makes the platform even more versatile. The content management system also makes updating and adding website content really easy.

Cons

It tries to automatically "optimize" the mobile version of the site and that is so annoying. It usually doesn't look right and fixing it ends up taking a lot of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS
Sawan Sawan

Information Services, 1-10 employees

Less than 6 months

5.0

“Useful integrations”

Pros

Was really easy to figure out. The interface feels accessible and there are tons of plugins and integrations available. As a small business and startup, I rely on a lot of those features and don't want to spend extra money on development so it works really well for my needs.

Cons

Customizing a website template could be better especially if there were more helpful tooltips along the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MM
Marcela Marcela

Marketing and Advertising, 1-10 employees

More than a year

5.0

“excellent tool”

Pros

Has been really helpful for launching and selling new products. The platform is very user friendly and it offers an excellent set of tools to support sales goals effectively.

Cons

I honestly have not seen many results from the page yet even though the platform itself is an excellent resource. It may just be that my product needs to be promoted in a different way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FM
Festus Mckeen

Media Production, 11-10 employees

Less than 6 months

5.0

“Realtime editing”

Pros

Right away, its real-time editing and drag and drop tools made a big difference. They help web developers finish projects on time while still giving the site a polished, stylish look. The SEO management features are also really useful and do a lot to strengthen and improve a website's performance.

Cons

Even though I really appreciate how accessible it is for developers of all skill levels, I'd still like to see some updates made to the pre built templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PN
Paul Newhart

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“my choice”

Pros

When I needed to get a website up for my practice, I chose the software and it turned out to be a great fit. I was short on time so having their step by step walkthrough and such a user friendly builder made the whole setup process incredibly convenient.

Cons

I didn't run into any real downsides. The platform's simplicity and affordability were exactly what made it the right choice for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10