
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Construction, 11-50 employees
Less than 6 months
“user friendly setup, paid selling limits”
Pros
Right from the start every part of the app and website felt very user friendly and I didn't need any prior web design or software knowledge to figure things out.
Cons
Something people should be aware of is the free trial especially if the goal is to sell products online or run any kind of e-commerce store. Building the site during the trial doesn't cost anything which sounds appealing at first. I put together my whole website and was really pleased with how it turned out but that excitement faded when I realized I couldn't actually list products or make sales unless I paid for a plan.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Computer Networking, 1-10 employees
More than a year
“very simple to use”
Pros
Starting with this software is very simple even for someone with no experience especially because there are so many tutorials available through the online support. It makes it possible to build quality business or showcase websites and one of it's biggest strengths is how much it simplifies site creation without requiring you to learn coding.
Cons
The downside is that getting a custom URL without the software branding requires a paid plan so a fairly significant investment is needed to access the premium tools. It also lacks a trial period which would make the first week of learning and testing the platform much more comfortable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Accounting, 1-10 employees
More than a year
“templates help but pricing stings”
Pros
Creating a website with it is pretty easy and the huge selection of templates makes the whole setup process much simpler and faster.
Cons
Fustrating part has to be the constant stream of emails pushing upgrades and extra features. On top of that some options that used to be free now cost extra so it ends up feeling fairly expensive.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Health, Wellness and Fitness, 500+ employees
Less than a year
“Free polished websites for small businesses”
Pros
Developing a professional looking website for free sounded almost too good to be true but this tool absolutely delivered. As an Independent Representative, I'm not trying to spend a ton on some overly fancy website so being able to create my own site at no cost was a huge win. I put it together myself without any help because this is incredibly user friendly. Honestly if I can build a beautiful website with it, then just about anyone can. Huge thanks to them for giving small businesses a real chance to stand out in a world full of big chains and corporations.
Cons
I have nothing to complain about. It's incredibly user friendly, creates beautiful websites and really helps small businesses compete and succeed in a world dominated by chains and large corporations. Thanks!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“packed with useful website tools”
Pros
Having access to so many extra tools really makes the software stand out, from the logo designer to built in payment options and automated responses, plus a lot more. I've created two different websites using this software and honestly I'm really happy with both of them overall, it's been such a good platform to use.
Cons
Downside is the branding on the free plan especially the "make your own website with" banner that shows at the top whenever someone opens the site. The free tier also comes with very limited analytics but aside from that it's still a solid website builder.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Printing, 1-10 employees
Less than a year
“has a lot!”
Pros
It feels like you get a lot more than just a basic website builder with this product. It is fairly simple to use, budget friendly and comes with built-in tools for email marketing and search engine optimization which adds a lot of value.
Cons
When I was setting up my products, the ability to add Product Schema was missing. The nice part is that it lets users vote on features they want added so I submitted my vote and not long after that, they actually rolled it out. Product Schemas are available now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Market Research, 1-10 employees
More than a year
“the best option!”
Pros
It stands out for the wide range of excellent templates it offers. The platform has its own team of designers focused on creating responsive, practical and even award-winning designs.
Cons
If there's one thing I'd want less of with it, it's the technical limitations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than a year
“No coding needed”
Pros
Everything in one place is what I enjoy most about it. I can add payment options in just a few clicks, set up referral features and customize the site the way I want without having to write a lot of code. That all in one, no-code approach makes building and managing the website really convenient.
Cons
A limitation is that it doesn't offer cPanel and because of that I couldn't integrate my desktop app login page with the website.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Medical Practice, 11-50 employees
More than a year
“full control”
Pros
Having this level of control over the site is a big plus. You can decide exactly what visitors see and how they see it and being able to track traffic right inside the site is really useful. Another major advantage is that building websites is very easy.
Cons
The downside to having so much control is the number of options that come with it. There are a lot of buttons and that can be a bit of a headache when you are trying to find one specific feature because it often feels like you have to click around quite a bit.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Research, 500+ employees
More than a year
“enjoyable experience”
Pros
Making my site with this tool was a really enjoyable experience. The drag and drop tools gave me a lot of freedom and I could customize everything to match exactly what I had in mind. I was able to put together a dynamic website that fit my specifications and the many built-in widgets also helped create a better overall user experience.
Cons
There is some difficulty figuring things out at first and some features are locked behind paid plans.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Retail, 1-10 employees
Less than a year
“Helpful guidance”
Pros
From the beginning the interface felt very user friendly and simple to figure out. The built in guidance and personal visual views really help you feel confident that you're putting together a good looking site and doing things the right way.
Cons
Photo editing tools still aren't very strong at this point. That said I'm okay being patient because it seems like something that will improve and get better over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“great editor and templates”
Pros
One of it's strongest points is its excellent editor which comes packed with plenty of elements and can be expanded anytime with more than 200 apps. The blogging feature is better than average and when combined with the wide selection of templates, it also makes this a really solid starting point for bloggers.
Cons
It does come with a few limits: storage is capped at 10 GB and each website can only have up to 100 subpages. On top of that, the software doesn't include email inboxes so you have to handle that separately yourself.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“Make sites easily”
Pros
Building with it feels very easy thanks to the drag and drop editor which makes everything simple to put together and manage.
Cons
The downside is that I have to wait until business hours to get support when I need help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Services, 1-10 employees
More than a year
“for everyone!”
Pros
Getting started with it feels very easy because it builds a template around your specific needs. You just indicate the kind of website you want and the artificial intelligence puts the site together for you. After that the only thing left is adjusting it to match your own preferences. Another thing worth mentioning is that it also works well for people who know how to code and want to design everything themselves. They can simply begin with a blank template and customize it by editing the HTML and CSS. Because of that the tool clearly offers a way for all kinds of users to build a personal website, from complete beginners to advanced users who prefer coding.
Cons
Although it does mention that ads are included in the free version and sometimes even in the basic plan, they can still get pretty irritating. If you want a better overall experience, it makes more sense to go with at least the Combo plan since that removes the annoying ads. Another big downside is that there is no site transfer option. If you build your website here and later decide you want to move it to another website builder or CMS like WordPress, that's not possible. The only transfer it allows is moving your Premium Site to a different account. In other words, you either stay with it or rebuild your entire site from scratch on another platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Management Consulting, 1-10 employees
More than a year
“not costly”
Pros
Right away it feels simple to use and move around in. The biggest plus is being able to create your own website and customize it however you need. It offers a lot of value for the price and works really well overall.
Cons
On the downside the editing tools (along with spelling, grammar and some functions) could be more user friendly and easier for users to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“My choice”
Pros
Running and maintaining a website on your own works really well with this. It offers plenty of features that can scale along with your organization and the permission settings make it simple to hand things off to specialists when the time comes.
Cons
Every now and then, I run into little complexities and awkward design quirks that I just don't have the time to figure out. They're mostly minor annoyances but they do remind you that you're not actually a web designer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Food & Beverages, 500+ employees
More than a year
“great for quick websites”
Pros
Is a really solid cloud-based option for creating a website from the ground up. I was able to build a couple of websites in just a few days, mainly because the templates are so easy and helpful.
Cons
Something that could make it even better is adding more gallery options customized to different business types, depending on the kind of website someone wants to create.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food Production, 51-100 employees
More than a year
“effortless editing”
Pros
Working with it felt really easy because so much of the work was already laid out for me. I mainly just had to place the items and content where I wanted them and the whole process was very user friendly. Even after the website was finished, it stayed just as convenient to manage and update.
Cons
Notifications could make it better. The admin email doesn't seem to get alerts for certain things like customer inquiries or items that are about to expire.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 500+ employees
More than a year
“Fun website creation tools”
Pros
Making websites with this platform feels really accessible and getting around the interface is simple. It makes the whole design process enjoyable and I also really like the color patterns it offers.
Cons
It's interactive and enjoyable to use and I didn't run into any issues while working with the site.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“impressive visuals”
Pros
The templates look really good but there's also plenty of room to customize things the way you want. The image editor is a big plus too since it helps create polished, eye-catching designs without needing to spend much time in Photoshop.
Cons
At times, the platform can feel a bit less user friendly than expected.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8