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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA
Adrian Adrian

Education Management, 51-100 employees

More than a year

5.0

“highly customizable”

Pros

I really enjoyed how customizable it is and how quickly a website can be put together. It comes with all the tools needed to get the job done and build the site you want.

Cons

The onboarding costs are a bit high and there aren't many discounts or special offers available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Real Estate, 1-10 employees

Less than a year

4.0

“Works for any skill level”

Pros

Whether you're just getting started or already experienced with building sites, this platform makes it possible to create and manage a website without much trouble. It also comes with a wide range of templates you can customize and they all have a polished, attractive look.

Cons

We've been satisfied with the platform's features overall but we'd still appreciate more responsiveness and interaction from the support team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

TN
Tam Nguyen

Research, 500+ employees

More than a year

5.0

“My review”

Pros

Launching a site is something just about anyone can do for free using this tool. It covers the essentials like domain support, hosting and the site builder all in one place. There are plenty of templates and useful tools to choose from and customizing pages is very flexible. You don't need any knowledge of HTML, CSS, databases or other web programming languages to get started. The drag and drop editor makes web design feel very easy.

Cons

One downside is that a website isn't transferable to another platform. Also some of the more advanced options including tracking and analytics, are only available with a paid plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MAE
Muhammad Abd El-Wahab

Accounting, 500+ employees

More than a year

4.0

“custom templates”

Pros

My own website set up and running with this tool has been really enjoyable especially since I can build it freely and choose from a wide range of amazing templates. The customization options let me shape the site the way I want which makes the whole experience feel flexible and personal.

Cons

The part I didn't like was the website address since I have to include the software name before my site's URL and that makes it feel less professional.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AC
Amy Cheer

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Like the results”

Pros

Right from the start the ready made templates gave us a lot to work with and the polished photo options helped our site get that modern, cutting edge feel we wanted.

Cons

Changing the layout is pretty simple before the site goes live but once it's published making edits becomes a bit more difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CM
Cora Matheson

Performing Arts, 1-10 employees

More than a year

5.0

“clean site on a budget”

Pros

Making a simple site that still looked polished and clear was very doable and it didn't cost much either.

Cons

It would be nice to have a bigger selection of templates and more plugin choices but for what I needed, I really don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Hospital & Health Care, 500+ employees

More than a year

5.0

“affordable site builder”

Pros

A big plus with it is how affordable it is. It saves a lot of time and effort when putting a site together and the overall look is really pleasant.

Cons

I honestly didn't run into any issues worth mentioning with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL
John Lawrence

Consumer Services, 1-10 employees

More than a year

5.0

“Powerful no-code site builder”

Pros

Maintaining a site with this tool has been easy even without any coding knowledge. The drag and drop tools, live updates and all the built-in features make it very practical and the ability to connect it to a mobile app for real-time conversations with customers is especially useful.

Cons

I've been using this platform for years and still haven't run into anything I'd call a real problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

YA
Yeyn Aguilar

Education Management, 500+ employees

More than a year

5.0

“simple to figure out”

Pros

Developing a site with the tool feels incredibly simple since everything works through drag and drop. Being able to place content wherever you want gives you a lot more creative freedom so pages can look more original and engaging instead of being stuck in rigid, pre-set layouts.

Cons

It would be even better if it added SSO integration and allowed social media accounts to be used for login. Aside from that it really covers just about everything I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TK
Tinotenda Kamunda

Telecommunications, 51-100 employees

More than a year

5.0

“Quick and easy”

Pros

It gives you plenty of unique pre built templates that make a website look really impressive. Editing images and text is also very convenient especially with the right-click feature which makes changes quick and easy.

Cons

Something I'd still like to see is a feature that lets you switch to a different template after you've already started editing your site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TT
Tobias Tobias

Entertainment, 1-10 employees

More than a year

5.0

“affordable for any business”

Pros

Running a business site with this tool has been a really positive experience. They clearly understand what they're built for and they deliver exactly that. If you need a website for your business, they give you pretty much everything required in one place. It's simple to understand, easy to use and on top of that, the pricing is very affordable.

Cons

Downside is actually how much they include. It sounds odd to complain about that especially at such a low price but once you're on a paid plan, you get access to hundreds of tools. That's great in one way but it can also feel a bit overwhelming. Even with that, it's still an amazing product.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

BS
Brandi Smith

Hospitality, 51-100 employees

More than a year

4.0

“Lovely experience”

Pros

Creating sites feels very accessible thanks to the drag and drop tools. They make customization simple and help the site look polished and professional.

Cons

At times, selecting a specific section can be tricky because the page shifts up or down which gets frustrating.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MB
Michael Barroso

Retail, 500+ employees

More than a year

5.0

“worth recommending!”

Pros

Using this platform has been a really positive experience because it's very user friendly. I'd gladly keep using it and would recommend it to just about anyone.

Cons

I didn't like that I had to manually adjust the interface for the mobile version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AO
Alice Olson

Cosmetics, 1-10 employees

More than a year

5.0

“start off easily”

Pros

It feels very user friendly even if you're just getting started. The drag and drop features make building pages simple and I really appreciate how quickly I can update or change things whenever I need to.

Cons

I don't have any complaints, everything has been working exactly the way it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SO
Samuel Omanga

Education Management, 500+ employees

More than a year

4.0

“templates for new sites”

Pros

Starting a website or online store from scratch feels very manageable with it. It comes with a wide range of free templates and they give you plenty of room to customize your site without paying upfront. The platform is easy to figure out and overall it feels very beginner friendly and simple to work with.

Cons

Once you want to go beyond the built-in tools, adding advanced features can be frustrating if it doesn't already support them. Another downside is that your data can't really be migrated elsewhere since everything stays locked into their platform. The pricing can also be misleading at first because it seems affordable initially but the premium costs add up and can become much more expensive than expected.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

DKB
Danait Kahsay Bariagabir

Environmental Services, 1-10 employees

Less than a year

4.0

“accessible website setup”

Pros

Navigating the platform feels very easy and simple.

Cons

The pricing does feel a bit expensive but other than that it's an excellent product.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

MM
Melissa Murphy

Consumer Goods, 1-10 employees

Less than a year

5.0

“Shows app variety”

Pros

Right from the dashboard, everything feels easy and convenient to figure out. There are plenty of options when it comes to connected apps and the website layout customization is excellent. It really gives you the freedom to create the exact visual style you want for your site.

Cons

A few translation features still feel limited. The multilingual tools are useful but they could use more updates and added functions especially when it comes to fully translating certain features like invoices instead of having to leave them bilingual.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HO
Hyacinth Onogwah

Arts and Crafts, 51-100 employees

More than a year

5.0

“Convenient to work with”

Pros

Feels really convenient to build a site because the drag and drop editor lets me put things together the way I want. It also gives me the option to create an online store for e-commerce, set up a blog and use plenty of other features beyond those, honestly more than I can even list.

Cons

Some website features don't seem to be available in the mobile app. The app also doesn't really give the same kind of free experience that the web version does and there are still several other limitations in the app that I'm yet to come across fully.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KR
Krystal Reed

Photography, 1-10 employees

More than a year

5.0

“Good add-ons”

Pros

Right away, the customization options stood out to me. There are plenty of templates to start with and it's simple to build on them and make the site look the way you want. The extra apps you can add are also a nice bonus and make the platform even more useful.

Cons

I don't like how often the main dashboard changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH
Cameron Higbe

Political Organization, 101-500 employees

More than a year

4.0

“Sites made without coding”

Pros

Building a site with it feels very approachable. There are plenty of customization options available yet you can still create something distinctive without needing any coding knowledge.

Cons

Can get a little expensive for some users. It might not be the best fit for someone looking for a low-cost personal website or a startup working with very limited cash flow.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8