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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SM
Silvana Maria

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Impressive cusomer support”

Pros

The support has been very attentive and quick and the website creation process is very fast and simple.

Cons

I'm still very new to the software and up to now I haven't had any bad experiences with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS
Jordan Schander

Hospitality, 11-10 employees

Less than 6 months

2.0

“too pricey for basics”

Pros

Was really easy to use and it didn't take long at all to understand how everything worked. It lets you go from zero to a usable site very quickly.

Cons

The pricing felt too high to me for what they were offering.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

4

MRS
Muhammad Riaz Shahid

Consumer Services, 1-10 employees

Less than 6 months

5.0

“quick website creation win”

Pros

Putting together a website with the software is really fast and I didn't need to hire any experts to get it done.

Cons

The design and layout process is very simple and it only takes a few seconds to set things up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 11-10 employees

More than a year

5.0

“It keeps getting better”

Pros

Building a website with the software feels really easy and I can put one together from anywhere even while relaxing in bed. I started using it back when it was first released and watching how much it has evolved over time has been fascinating. It has also been a real learning experience for me along the way.

Cons

It performs exactly the way I expect it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ
Steven Jauw

Consumer Goods, 51-100 employees

More than a year

4.0

“no technical knowledge required”

Pros

Feels like a very approachable platform especially if building a website sounds intimidating at first. It's simple to use and works particularly well for beginners.

Cons

Customization does have its limits but that makes sense for a drag and drop website builder like this.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MW
Matt White

Food Production, 1-10 employees

More than a year

3.0

“quick setup but outdated”

Pros

I started off with the platform pretty easily and it didn't take long to figure out how everything works.

Cons

At the same time, it feels too outdated. A lot of the features I needed weren't built in so I had to rely on extra integrations to get the options I wanted.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

JA
Julia Artis

Online Media, 1-10 employees

Less than 6 months

5.0

“allows mobile editing”

Pros

Its is a cloud-based platform that comes with built-in tools which makes it really convenient to use. Having ready-made templates is a big plus and the drag and drop editor is fun to work with. It's user friendly overall and being able to manage it from a phone is really helpful too.

Cons

Sometimes it can be a bit slow to load and moving your site to another platform isn't very easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EC
Elida Costa

Animation, 1-10 employees

Less than a year

5.0

“Geat experience”

Pros

With the software, there are plenty of business features available so you can launch your store or company at a very affordable cost.

Cons

Honestly there wasn't anything I disliked. Compared with other platforms built for the same purpose, this one feels very complete.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JP
John Pepper

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

“packed with website features”

Pros

The software comes with a huge range of features that helped me put together a really strong website.

Cons

Since I'm not very tech-savvy, it took me a bit longer to get everything looking exactly how I wanted. That said it wasn't really an issue with the software, more just my own setback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CF
Craig Fisher

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“I recommend”

Pros

Getting started with the software was very easy and the customer support team has always been responsive whenever needed.

Cons

I honestly haven't run into any issues or complaints with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TL
Trecia Lewis

Design, 1-10 employees

Less than 6 months

5.0

“simple ecommerce setup”

Pros

Making an ecommerce website with the software feels very easy. It's easier to use and doesn't feel overwhelming while putting everything together.

Cons

It does feel somewhat limited when it comes to design freedom. There are certain elements I'd like to place anywhere and use in as many instances as I want but that flexibility isn't really there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LB
latoya britt

Cosmetics, 1-10 employees

More than a year

5.0

“Customization that clicks”

Pros

Customizing things in the software feels really approachable especially when design isn't your strong suit and too much technical stuff usually gets overwhelming.

Cons

My only real issue with the software is that it doesn't let you show the checkout options the way some other pages do. I've seen sites where the full checkout process appears right on the same screen as the product and that's not how the software handles it. Aside from that, I really enjoy using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML
Michael Lawrenson

Medical Practice, 1-10 employees

More than a year

4.0

“affordable website builder”

Pros

It gave me an easy way to build my own website without needing to pay someone else a lot of money to do it.

Cons

Platform could still be a bit more user friendly and I'd love to see more features that help make websites look more polished, eye-catching and inviting.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JN
jaseem nizardeen

E-Learning, 1-10 employees

More than a year

5.0

“good workflow”

Pros

Creating and designing websites with this app has been really helpful. The whole process feels very easy and the steps are simple to follow while working.

Cons

This application is amazing for helping with website creation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FS
Frances Spink

Hospital & Health Care, 1-10 employees

More than a year

4.0

“user friendly site builder”

Pros

Using this is really easy! It feels very user friendly and you definitely don't need to be a computer expert to work with it.

Cons

Moving everything over from another platform can be a bit of a trouble.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Consumer Goods, 1-10 employees

Less than 6 months

4.0

“love the layout”

Pros

The layout is simple to follow and the platform is easy to use overall.

Cons

The part I liked least was running into an issue with the waitlist option.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TW
Tamia Williams

Arts and Crafts, 1-10 employees

Less than a year

5.0

“so quick”

Pros

Launching a site with the software is really easy and the platform consistently performs quickly without slowing down.

Cons

I think the one thing that becomes tricky is managing product pricing since that area can feel a bit complicated.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

ST
Sebastien T

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

2.0

“free version falls short”

Pros

The paid website builder is decent and does the job well enough although there are definitely stronger options available on the market.

Cons

In my opinion the free version feels really poor and there are much better alternatives out there.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

4

CP
carla piedrahita

Wholesale, 1-10 employees

Less than 6 months

5.0

“it is the best”

Pros

As someone without much experience building websites, the software felt very easy to use and made the whole process manageable.

Cons

The pricing is the downside since it costs more than a lot of other website builders out there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ISM
Inmaculada Soler Martínez

Hospitality, 500+ employees

More than a year

5.0

“great product!”

Pros

Gives me a lot to work with when it comes to building and managing what I need. Beyond the apps already available, Velo Code adds even more flexibility by letting me create and code specific tasks when needed.

Cons

I honestly don't have anything negative to point out. I'm very happy with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10