Daryl Alexander
Marketing and Advertising, 1-10 employees
Less than 6 months
“costly add-ons and limits”
Pros
The drag and drop tools are quick to use and it does offer some basic functions that work well for non-technical users.
Cons
The premium features feel too restricted and the add-ons and extensions turn it into a complete money pit.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
3
Alimberth Campos C
E-Learning, 51-100 employees
More than a year
“quick results”
Pros
It works really well for putting together basic websites quickly while still making them look professional. It comes with plenty of free features that you can use without needing any prior knowledge which makes the whole process much more approachable. It also lets you buy and set up domains for your websites in just a few steps which is very convenient.
Cons
At this point, the only downside I see with the software is that not all of its templates are responsive. That can affect the user experience especially since most visitors now access websites from their mobile devices.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jessica Foote
Consumer Services, 11-10 employees
More than a year
“foolproof web design”
Pros
Owning a website made through this software feels pretty foolproof especially for someone without any professional design experience.
Cons
Every now and then it freezes up and I have to refresh the page which can mean losing some of my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angelica Ziyad
Consumer Services, 1-10 employees
More than a year
“create any site”
Pros
Something I appreciate is being able to build multiple web pages without much trouble. The templates also give me plenty of ways to customize each page so I can adjust the look and layout in different ways.
Cons
A few parts of the platform are frustrating especially the AI website creation tool. It seems restricted to the original prompt and doesn't allow much customization afterward. The pricing is also pretty confusing. the software offers monthly or yearly plans and mentions a free domain for one year but when you pay annually, hosting still appears to be charged monthly even though the pricing makes it sound like hosting is included in the annual plan. That really needs to be explained more clearly for customers. Another downside is that I can't create custom logos or designs directly in the software and it also doesn't let me connect tools like Canva to handle that.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Louise Shaw
Marketing and Advertising, 11-10 employees
More than a year
“build sites freely”
Pros
Making a website with the software feels very user friendly thanks to the drag and drop tools which make it simple to create and arrange pages the way I want.
Cons
Compared with some other platforms, the selection of plugins is a bit more limited so there aren't as many add-on options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clarissa Leon
Events Services, 1-10 employees
More than a year
“reliable site management”
Pros
Our website runs beautifully with the software and it integrates really well with the other tools we use.
Cons
Customization feels a bit limited and I do wish there were more options available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jesse Wang
Religious Institutions, 1-10 employees
More than a year
“versatile website builder”
Pros
When it comes to building websites, this feels like the standard everything else is measured against. It covers the basics and the advanced stuff really well so it works as a reliable go-to for just about any website need.
Cons
Since it tries to do a bit of everything, there are still some niche website builders out there that handle specific use cases better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nitin Vallabhu
Research, 1-10 employees
Less than 6 months
“such a dependable option”
Pros
Super easy to use from day one and I've never really run into any problems while using it.
Cons
At times it can be a little buggy and it does slow down every now and then.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jenna Laird
Health, Wellness and Fitness, 1-10 employees
More than a year
“great start for web design”
Pros
As a first time wesbite creator the task seemed pretty overwhelming with so many platforms out there but this software turned out to be exactly the right place to start! The interface is very user friendly which saved me a lot of time and frustration and let me focus more on the creative side instead of getting stuck on technical details. I was able to create a solid online presence without all the usual stress and trouble. Another thing I really appreciated was how it offers templates customized to your business or specific needs which made it much easier to understand what would work and look best from a user perspective.
Cons
I can't point to a single downside with the software. The whole experience was pretty much perfect from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joy King
Computer Software, 101-500 employees
More than a year
“modern look”
Pros
Moving our company site from an outdated, outdated WordPress setup to the software was a big upgrade for our digital brand. It made it much faster to update content and we were able to redesign and launch a far more modern-looking website without the same delays we had before.
Cons
the software isn't accessible in every situation and since it relies on drag and drop instead of fully custom coding, it does come with some limitations. There are times when the exact thing you want to build doesn't really fit within the platform's existing forms and structure.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Andy Givens
Wholesale, 1-10 employees
Less than a year
“flexible design”
Pros
I was easy to learn the workings of this tool because the platform explains each step clearly throughout the process. The support team has also been helpful both times we reached out which made a good impression. On top of that, the website design tools are very flexible and leave plenty of room for creativity while still working within the available framework.
Cons
One thing that gets annoying is how often it pushes me to upgrade the website into a sales-focused site even though I only want an informational and promotional site for our company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rayla LeeAllen
Non-Profit Organization Management, 1-10 employees
More than a year
“user friendly design”
Pros
Whenever I ran into an issue, the the software team was always willing to help and work through it with me until it was resolved.
Cons
I honestly don't have any complaints.. the software has been very user friendly and incredibly helpful throughout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vicky Laquerre
Automotive, 1-10 employees
More than a year
“perfect for showcasing inventory”
Pros
It's really useful for displaying all of our cars for sale on the website.
Cons
There isn't really any major downside. It's a little complicated at first but you pick it up quickly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Steve Morris
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“quick professional website setup”
Pros
Having a polished, professional looking website up and running took very little time even though I had no prior experience with building websites.
Cons
At this point, there's barely anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Non-Profit Organization Management, 1-10 employees
More than a year
“has many features”
Pros
Whenever I need to build a website, the software is usually the platform I turn to first. It offers pretty much every feature I'd want for creating a site and the pricing feels very reasonable for what you get.
Cons
Something I've run into with the software is that a lot of the templates can lead to websites that end up looking fairly similar. It's not a major downside but creating something that feels truly unique has been a bit challenging for me at times.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Savannah Williams
Design, 1-10 employees
More than a year
“love it!”
Pros
Creating a site with the software is really convenient and the platform feels very user friendly from the start.
Cons
The downside is the pricing feels high and as a small business owner, it can be hard to afford.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Professional Training & Coaching, 1-10 employees
Less than 6 months
“powerful tools for online business”
Pros
Running a business with the software has been really valuable. It gives you strong options for selling coaching services and building an online learning center which has been a big plus. I also appreciate being able to create a social media community right on the business website organize events, schedule them and sell tickets there too. Those features make it a very useful platform for business needs.
Cons
An issue with the software is that apps such as the event planner are not included when you're on the monthly plan option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hemang Dalwadi
Accounting, 11-10 employees
Free Trial
“efficient features”
Pros
So easy to use and the platform comes with a nice set of features that make building a site pleasant and convenient.
Cons
A point that could be better is the pricing since it feels like it could be a little lower than it is now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Cameron R
Writing and Editing, 1-10 employees
Less than a year
“great for creators”
Pros
It is a user friendly website builder that works especially well for independent creators and small businesses.
Cons
It doesn't offer a lot of extreme website customization although some people might actually see that as a benefit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chloe Park
Food & Beverages, 1-10 employees
Free Trial
“professional site without coding”
Pros
Building a website with the software was very easy even without any web development background. It made it possible to create something polished and professional enough to confidently present to clients.
Cons
Drawback has to be that the software offers a fairly limited selection of styling options and pre-made themes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
