
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Program Development, 500+ employees
Less than 6 months
“practical editor”
Pros
From the beginning the platform seemed very easy to use. It comes with a lot of features and I especially appreciated how simple it was to edit every single element without much effort. Having the option to purchase hosting directly on their platform is also a real plus. Even laying out the pages of a project is quite accessible so overall it feels like a solid platform for building websites quickly and getting professional-looking results.
Cons
One part of the software I appreciated less is the feature for adding images from a local PC into the project. When an image is around 3 MB, the website tends to slow down so it really should include some kind of compression to better optimize the site and improve loading speed when opening pages.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Marketing and Advertising, 1-10 employees
More than a year
“responsive support”
Pros
Whenever I need help, the customer service team is available and quick to respond. Communication is consistently clear and I've never had any issues with language barriers.
Cons
The pricing is higher compared to some other website platforms. I can understand both perspectives but it still makes it tough to convince some of my business owner friends to switch over and use it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Consumer Services, 51-100 employees
More than a year
“so happy with it!”
Pros
My experience with the software has been relatively easy and whenever I've needed help, their support team has been responsive and genuinely helpful.
Cons
Nothing specific comes to mind that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Higher Education, 500+ employees
More than a year
“accessible design for event sites”
Pros
Making websites in the software feels very accessible. I've used it to create custom sites for running online events and the whole process has been really helpful and easy.
Cons
Something that still bothers me is the way password-protected pages work. After setting a password, there's no option to view it again later. You can only change it or create a new one which seems like a very basic limitation and honestly causes unnecessary stress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“good results”
Pros
The best part is how customizable everything is. It comes with built-in page templates, plenty of elements you can add to the site and a website builder that makes putting everything together really simple.
Cons
Mobile editing used to be a problem but it seems to have gotten much better over the years.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 1-10 employees
More than a year
“website setup without trouble”
Pros
Launching a website is surprisingly easy even without any specific technical skills or experience.
Cons
A few features are paid but aside from that, everything else is excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
More than a year
“flexible design for any skill level”
Pros
There's a wide range of design options on the platform which makes it useful for someone who isn't very computer savvy. At the same time, if you're more technical, you can go beyond the basic tools and code the entire setup however you want.
Cons
My only issue with it is that the interface can freeze at times while you're customizing your site.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Retail, 51-100 employees
Less than 6 months
“effortless website design”
Pros
Creating a website with the software felt effortless especially when it came to designing the site.
Cons
There really wasn't anything I disliked about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-10 employees
Less than 6 months
“so easy to work with”
Pros
Getting a site up and running is very simple even with little to no prior experience. It doesn't really require any coding knowledge which makes it approachable for beginners. The final result also looks pretty solid especially if you're not overly focused on deep customization.
Cons
SEO isn't its strongest area but that's pretty expected with a builder this simple to use since the customization options are more limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Goods, 1-10 employees
More than a year
“perfect fit for our business”
Pros
Running a small business means we end up handling everything ourselves, from product development and advertising to plumbing and website design and the software has been the perfect solution for that. It gives us what we need without adding extra complexity which makes it a really good fit for a business like ours.
Cons
There are still a few customization options we'd love to have but they're very minor and haven't caused any real issues for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
Less than 6 months
“great first website experience”
Pros
Establishing a website for the first time with the software's AI has been an amazing and really satisfying experience and it's felt like a rewarding challenge throughout.
Cons
Up to this point I haven't run into any questions or problems that haven't been resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sports, 1-10 employees
More than a year
“quick launch”
Pros
It was soo easy to start working with the tool and I didn't need any website design experience to build my site.
Cons
One thing that could be better is having to manually update the site every few months. It would be really helpful if there were a scheduling option to set updates to go live automatically.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sports, 1-10 employees
More than a year
“so many functions”
Pros
I believe that it is pretty user friendly and comes with a ton of features which makes building and managing a site a lot more convenient.
Cons
At times it can be a little buggy and it still doesn't include every feature I'm looking for.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
“DIY website!”
Pros
Building my own website feels very doable with the tools available and the final result still looks polished and visually impressive.
Cons
It took some trial and error at first to figure out how to use the platform in the most effective way.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
“completely in your hands”
Pros
One thing I enjoy most about the software is how many different layout options and creative editing choices it gives you when building your site.
Cons
The part I liked least was the pricing, along with the way the website editor is structured when it comes to making changes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 11-10 employees
More than a year
“creative freedom for websites”
Pros
The software gives us a lot of creative freedom and lets us design websites exactly the way we want.
Cons
I honestly don't have any complaints about it and haven't run into any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-10 employees
More than a year
“my recommendation”
Pros
Being able to customize my website the way I want has been a big plus. It's also a really valuable resource that new entrepreneurs can use this platform for free.
Cons
Interface doesn't feel as user friendly as other graphic platforms like Canva. On top of that, the mobile version has limited options which is a drawback since people rely on mobile more than ever now. Expanding the mobile capabilities is something I'd strongly recommend.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Construction, 1-10 employees
Free Trial
“Has a free trial”
Pros
Having access to a free trial is a nice bonus and the interface feels very user friendly overall.
Cons
Templates can feel a bit cookie-cutter and there isn't as much customization as you get with some similar products.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Education Management, 11-10 employees
More than a year
“decent sites”
Pros
Dragging elements around the page feels very accessible, previewing changes is easy and putting together a solid-looking website doesn't take much effort.
Cons
Occasionally the placement of certain tools or options doesn't feel very natural so it can take a bit of time to track down the right objects.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Medical Practice, 51-100 employees
Less than 6 months
“fast website setup”
Pros
Creating a site built with the software feels really easy and it gets everything done within minutes.
Cons
A thing that could be better is how quickly the files expire. I'd really prefer having a place to store and keep them saved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10