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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GM
Gabriel Mendoza

Insurance, 1-10 employees

Less than 6 months

5.0

“I love it!”

Pros

Thanks to the templates it provides putting a website up and running with this tool was very easy.

Cons

I haven't run into any problems with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SM
Shane Morgan

Computer Software, 1-10 employees

Less than a year

4.0

“tons of handy apps”

Pros

Right away, the huge template selection was a big plus with the software. There are loads to pick from and I was able to find one that matched my style perfectly whether someone is building a blog, a portfolio or an online store. The drag and drop editor feels very user friendly too so I could just click, move things around and build pages without needing any coding knowledge. It also comes with plenty of built-in apps, like the software Bookings and the software Stores which make it simple to add things such as scheduling or e-commerce to the site without much effort. Another part I really enjoyed was seeing my edits update in real time while I worked.

Cons

Even though the templates are excellent for getting a site up quickly, they can feel a little restrictive once you want more advanced customization. If your project is more complex, you may start to run into limitations. On top of that the free version is okay for basic use but unlocking more features or removing the software branding means paying for a plan and the cost can start to add up if you want all the extras.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JM
Jelena Maksimovic

Food & Beverages, 51-100 employees

Less than 6 months

5.0

“what a software!”

Pros

There's a really nice range of options for building a personal website and the number of tools available genuinely impressed me.

Cons

The extra tools could probably be priced a bit lower but aside from that, it's been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RK
Rolies Koekoek

Hospitality, 11-10 employees

Less than 6 months

3.0

“good for beginner websites”

Pros

A beginner company can put together a website without much trouble using the software.

Cons

It does offer customization options but when it comes to putting more emphasis on marketing, I still prefer WordPress.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

FM
Faz Mirza

Computer Software, 1-10 employees

Less than a year

5.0

“my review”

Pros

Honestly this option gives me a lot of freedom to customize my site the way I want and I can add different services, include GIFs and set up payment options without much trouble.

Cons

A thing that would make it even better is having more accessibility features, like dark and light mode, plus options for normal or larger font sizes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AIZ
Agha Imran Zulfikar

Retail, 1-10 employees

More than a year

3.0

“search visibility but tricky renewal”

Pros

It is quick to start using this option and it often appears near the top in search results which is a real plus.

Cons

The downside is that getting out of the contract can be difficult and the automatic renewal is frustrating.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

KW
Karla Warren

Internet, 1-10 employees

Less than a year

3.0

“helpful builder but pricey”

Pros

Making my site from scratch felt much more manageable with the software. After watching a few YouTube tutorials, I was able to put together a solid website and understand the process pretty well.

Cons

the software costs more than some other hosting platforms which is a downside. I'd also really like to see the software create more of its own video tutorials to better guide customers through web design.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

MG
Mariel Guevara

Performing Arts, 1-10 employees

More than a year

5.0

“solid organization”

Pros

The way my website is laid out and organized has been really satisfying.

Cons

One limitation is that I can't make edits from my phone and have to use the desktop version instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM
Pablo Martinez

Hospitality, 51-100 employees

Less than 6 months

5.0

“all in one”

Pros

Works as a true one-stop solution. With other platforms, I'd usually need two or three separate tools to cover everything a business needs but this has it all in one place.

Cons

The only possible downside is that there are a lot of options so it takes a bit of time to learn and get comfortable with everything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
Ann Bosibori

Cosmetics, 1-10 employees

More than a year

5.0

“Amazing software”

Pros

It comes with visual templates that work really well for small businesses.

Cons

Switching from one template to another can be difficult once you're using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

IA
Ian Allen

Education Management, 1-10 employees

More than a year

4.0

“website building is so simple!”

Pros

Building a website with the software feels much more manageable because it brings so many useful tools into one place. Something that used to feel complicated now comes across more like following a easy checklist to create your own site.

Cons

A problem with the software is that the free version adds the software watermark to the URL. Upgrading to a paid plan lets you use your own custom web address instead.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CA
Crystal Amon

Writing and Editing, 1-10 employees

More than a year

5.0

“so far so good”

Pros

Compared with a lot of other options, the pricing felt fair and noticeably lower. The quality of the the software website builder also really stood out and putting a site together was very easy. I had the basic website up within minutes although it still took me a few days to fine-tune everything until it looked exactly the way I wanted. On top of that, the customer support was phenomenal.

Cons

I didn't run into anything I disliked during my experience with the software. Since I only needed one website, I ended up building everything directly on my existing blog and website instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB
Alexandre Beaudet

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Helpful guides”

Pros

Editing a website with the software feels very easy and there are plenty of help pages available that make it easier to understand how everything works.

Cons

There are occasional issues between the desktop and mobile versions of websites and those can be difficult to fine-tune.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DK
David King

Religious Institutions, 1-10 employees

More than a year

4.0

“flexible layout editing”

Pros

Being able to drag elements around and rearrange the site is useful for the most part.

Cons

Maybe I'm overlooking it but I wanted to try a different theme for my site and couldn't find a way to switch it. It only seems to let me create a new site instead.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CT
Claudia Talaz

Fine Art, 1-10 employees

Less than 6 months

3.0

“results are good”

Pros

The website builder is accessible and after a short learning period, it's possible to create really nice-looking websites with it.

Cons

Compared with other providers, it's quite expensive.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

CW
Charles Wells

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“no-code website builder”

Pros

Establishing a website with the software is really easy even without any HTML knowledge. It makes the whole process accessible and simple for beginners.

Cons

Pricing can start to feel a bit expensive if you end up needing one of the more advanced packages.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

NK
Nithiya K

Education Management, 51-100 employees

Less than a year

4.0

“review on software”

Pros

Right from sign-up, the software felt very approachable and simple to use. The interface is accessible and the drag and drop editor made it easy to place text, images and videos exactly where I wanted them without needing any coding skills. Being able to adjust the layout with only a few clicks was a big plus. I also liked having so many pre-designed templates to choose from since it gave me a solid starting point. I picked one that matched my brand's look and was able to personalize it without feeling overwhelmed.

Cons

A drawback is that the software can run a bit slower than some competing platforms especially once you start adding more features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

EW
Ellex Writer

Entertainment, 1-10 employees

More than a year

4.0

“good fit”

Pros

The platform gives a lot of freedom when it comes to custom design and converting layouts from Figma into the software works really well. It also includes solid SEO features and useful automation integrations, like email sequences.

Cons

One issue is that the system can feel a bit slow while building or editing a website.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“great for portfolio sites”

Pros

Jumping into the software was really easy and it didn't take long to learn how to use it for building my portfolio website. I didn't need any coding skills at all and with the help of a few YouTube videos, I was able to teach myself and put everything together.

Cons

The challenge came when I tried to use more advanced design techniques and make the site fully responsive. The templates are excellent for getting started but once I wanted to create a more custom layout of my own, it became a bit tricky to adapt it properly across different screen sizes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Health, Wellness and Fitness, 11-10 employees

Less than a year

5.0

“user friendly builder”

Pros

So easy to use and I love how flexible the platform is when it comes to building and customizing a site.

Cons

Kind of frustrating to not be able to transfer data easily from a draft demo site to the version that was actually published.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10