Total 3013 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JM

Joel Marriott

, 1-10 employees

More than a year

5.0
December 2022

Flexible layout for client handoff

Pros

The layout is very user friendly for building websites and it makes it simple for our customers to step in and handle the design themselves once we've finished creating the site for them.

Cons

One small frustration was that certain image and video links were a little problematic to load onto the website especially when they were coming from Apple devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

, 11-10 employees

More than a year

5.0
December 2022

beginner friendly site creation

Pros

After using this for the past two years, I can say it made building a website possible for me even without any prior knowledge of how to create one. It helped me put together a site for my online projects without trouble and I'd definitely recommend it to beginners since it really guides you through the whole website creation process.

Cons

I haven't come across any downsides while using the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA

Jaycee Afuvai

, 1-10 employees

More than a year

4.0
December 2022

helpful support team

Pros

Whenever I run into something I can't figure out, the 24/7 support has been really useful. I can reach out anytime for help and the reps are always nice and pleasant to talk to.

Cons

I still haven't been able to connect my shipping software which ends up creating a lot of extra work on my side. On top of that, a lot of the third-party apps they offer don't feel all that reliable or impressive either.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

, 1-10 employees

More than a year

4.0
December 2022

great templates for launching

Pros

One of the best things about the software is how many templates and example websites it gives you to work with so getting your site up and running feels much faster.

Cons

The part I don't like is that you're basically tied to using their hosting and domain services.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

DS

Dallas Scarlett

, 11-10 employees

More than a year

4.0
December 2022

Good support and results

Pros

Launching our website with this solution made web design, eCommerce and payment processing feel very easy. Anytime something came up, I could usually reach a support person within an hour which made a big difference. It's reassuring to use a platform where I never feel on my own or left out of the loop.

Cons

I do wish the framework allowed a bit more room for creative flexibility. Even with that limitation, we're still extremely happy with the results we ended up with.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HAA

harold Avner atindehou

, 1-10 employees

Less than a year

5.0
December 2022

blog setup and monetization boost

Pros

I really loved using it! It's very simple to work with, makes writing and managing a blog really convenient and even without subscribing, you can already build your website or blog properly and start monetizing it.

Cons

The only downside is the pricing. If they could adjust that, it would easily be the best platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

, 1-10 employees

More than a year

4.0
December 2022

very practical

Pros

Real-time editing is one of its biggest strengths. It gives beginners who don't specialize in website creation the chance to build a site themselves from start to finish. No coding knowledge is needed to use this tool which makes it very approachable.

Cons

It is not an open-source platform which limits the possibilities quite a bit. On top of that, having a website requires paying a monthly fee which can become a significant expense compared with CMS options like WordPress, Joomla and others.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

, 51-100 employees

More than a year

5.0
December 2022

Build sites without coding

Pros

Building a polished website is possible for anyone here even without coding. The built-in templates give the site a professional appearance and it also includes a free domain, SEO tools and email marketing features.

Cons

I have nothing to complain about. It's a free website builder packed with awesome features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJ

Jillanie Jocame

, 1-10 employees

Less than a year

4.0
December 2022

beginner friendly website creation

Pros

Getting started as a beginner has been a really positive experience. The platform is simple to figure out, reasonably priced and comes with a lot of useful features. It also feels like you can get much more out of your website and make better use of its full toolset once you upgrade to a premium plan.

Cons

Overall it is a very solid platform and includes many of the features you'd expect from most AI-powered website tools. That said a lot of clients are looking for something more distinctive than what many website builders typically offer so it would be better if the developers refined it to deliver a more unique feel while still keeping the premium options affordable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AG

Amardeep Gill

, 500+ employees

More than a year

4.0
December 2022

custom templates and multichannel wins

Pros

Something that has made a real difference for me is being able to track user activity, use the multichannel option to chat with several clients at once and work with customizable templates. Those features make day-to-day tasks much more manageable and there are plenty of tools available to adjust and change different parts of the site as needed.

Cons

The area where it falls short for me is customer support. There really is not enough help available especially if you are unsure what you are doing or need guidance when creating a template. That support side feels quite limited in this software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

DB

DeAnn Brandel

, 11-10 employees

More than a year

5.0
December 2022

Website building powerhouse

Pros

One of the best parts of using this software is that the website can keep growing over time instead of feeling locked in from the start. It comes with a huge range of features and apps and they keep adding more so it works well for just about any type of website. Whether you need an online store, forms or tools to collect visitor data, this has plenty of options built in.

Cons

My only real issue is not with the platform itself but with customer support. I don't have to reach out often but when I do, I usually end up talking to someone who doesn't fully understand the problem or isn't sure how to resolve it. The language barrier has definitely been a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

EV

Emilie Viens

, 1-10 employees

More than a year

5.0
November 2022

great support and accessible builder

Pros

It is probably the most accessible and user friendly platform for building a website including a fully transactional e-commerce site. Customer support is available in French, the team is always incredibly pleasant to deal with and they consistently suggest ways to improve our site. I absolutely love it!

Cons

I can't integrate ConvertKit with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DO

Dillan Obando

, 1-10 employees

Less than 6 months

5.0
November 2022

creative design with simple setup

Pros

Putting a website together on this tool is very easy. Uploading the information you need is simple and the design tools let you build something original that looks much more eye-catching.

Cons

there's very little to complain about. At most, purchase security could feel slightly vulnerable but it's a very minor issue and something that could happen on any platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MO

Mahmoud Ouedraogo

, 11-10 employees

More than a year

5.0
November 2022

beginner friendly

Pros

Creating a professional-looking website with this software feels very easy even if you're just getting started and have no prior experience.

Cons

Getting a custom URL without the software branding requires a paid plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

, 1-10 employees

More than a year

5.0
November 2022

quick setup and domain linking

Pros

Starting off was easy and connecting it to my GoDaddy domain was just as simple.

Cons

I haven't come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MMM

Mohan Manohar Mekap

, 11-10 employees

More than a year

5.0
November 2022

powerful tools for hotel sites

Pros

The app store gives it a lot of flexibility and the drag and drop website builder makes creating a site feel very hands-on. The Hotel App is especially useful and the booking management features help keep reservations organized without much trouble.

Cons

One downside is that it really performs better on a more powerful computer. On lower-spec systems, the drag and drop builder can take a while to respond which slows the whole process down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MS

Matt Shum

, 1-10 employees

More than a year

5.0
November 2022

great website design

Pros

Building and designing a website with this software is very easy. There are plenty of templates available and the quality of those templates is excellent. Managing the site is also quite simple once you understand the basic concepts of how everything works.

Cons

It would be nice if there were an option to show or hide some of the more advanced features. They're definitely valuable and useful but they can feel a bit confusing for someone who's completely new to the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

KJ

Kyla Jefferson

, 1-10 employees

More than a year

5.0
November 2022

customer service impressed

Pros

Creating websites with the software has been a really positive experience because it's simple to use, offers a lot of flexibility, has plenty of design choices and the customer support is very helpful.

Cons

this is about as close to perfect as software gets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Sanoussy Sanfo

, 101-500 employees

More than a year

4.0
November 2022

beginner friendly website setup

Pros

Having a website up and running with this solution is very approachable for beginners since the interface is simple to understand and doesn't take much time to figure out.

Cons

One downside is that the platform's different widgets come with extra services that have limitations even though they are still practical and useful overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

LT

Luca Tonello

, 11-10 employees

Less than a year

3.0
November 2022

accessible editor, plugin limits

Pros

So easy to stat working with and the visual interface feels accessible and user friendly.

Cons

I did run into a few limitations when trying to integrate certain plug-ins.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6