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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MM
Michelle Minix

, 1-10 employees

More than a year

5.0

“great site building”

Pros

Creating a new site with this software feels really easy. There are so many excellent options to work with and I'm still discovering new features all the time.

Cons

I have no complaints. It's been wonderful to use and as a graphic designer, the WYSIWYG editor is exactly what I need since I can build everything without knowing HTML.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CF
Cristine Furbino

, 1-10 employees

More than a year

5.0

“Delivers on every front”

Pros

After more than ten years of using the tool, I still keep coming back to it. I've tried other platforms like GoDaddy, Yahoo, Squarespace, WordPress and Shopify but none of them feel as accessible or user friendly as this one. On top of that, their customer service has been consistently excellent, with support that's always quick to respond and effective at fixing any problems that come up.

Cons

I don't feel like tit is missing any major features--it really seems to cover everything I need. That said the simplicity of the platform has had an unexpected downside for me as a web designer: I'm losing DIY clients because they can do more on their own now. Also even though I built several websites before this solution launched the Creator Program, that earlier work doesn't appear to be recognized in the current system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AD
Andrew Deans

, 1-10 employees

More than a year

5.0

“beginner friendly”

Pros

Starting off with it as a first time user felt very manageable and the pricing is pretty reasonable too. I was able to put together my website with little to no experience and still felt comfortable using it. They also provide helpful guidance along the way which makes it easier to keep up with current trends.

Cons

At times the lessons they provide go a bit beyond my level and that can feel somewhat overwhelming.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AM
Alice Magnier

, 51-100 employees

More than a year

5.0

“simple to make a website”

Pros

Working with this is very easy and within just a few minutes you already feel comfortable using the platform. Building a website really feels incredibly simple and almost effortless.

Cons

I don't see any downside to using the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM
Craig Measham

, 1-10 employees

More than a year

5.0

“Powerful tools”

Pros

Starting off doesn't take long at all and the platform is very simple to work with. I've built a few different websites with it already and I'm still discovering new features all the time.

Cons

The only downside is that the hosting cost feels a little high compared to some other options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HR
Hayley Russell

, 500+ employees

More than a year

5.0

“affordable website builder”

Pros

Since my partner uses it for two business websites, I've also ended up using it personally. It's fast to work with, easy to use and the pricing is very affordable for small businesses.

Cons

Every now and then a feature doesn't work quite the way it should. When that happens, I usually reach out to customer support to help find a fix or suggest a workaround.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TL
Tyson Luseno

, 1-10 employees

Less than a year

4.0

“offers flexibility”

Pros

Building a site feels very approachable while still offering plenty of flexibility. It works well for freelancers, small business owners or anyone wanting to show off their creative work and the platform makes it possible to put together an attractive website without needing any coding knowledge.

Cons

The pricing setup can be a little hard to sort through especially when you're trying to compare the plans and understand what features come with each one. On top of that some parts of the platform still feel a bit restricted when it comes to design flexibility.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

KT
Karan T

, 1-10 employees

More than a year

5.0

“no code site”

Pros

Creating a website with this tool feels about as no-code as it can get. You can just drag and drop elements wherever you want and put together your own website without much trouble.

Cons

If design isn't really your strength or you're short on time, another platform might be a better fit. I've personally seen some really polished templates on Squarespace that can make the process quicker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MM
Mamello Molapo

, 1-10 employees

More than a year

3.0

“good value”

Pros

It's a budget-friendly website builder and simple to use. You get plenty of features for the price so it feels like you're getting more without spending much.

Cons

The free website-building plan is pretty limited and doesn't offer many customization options.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

DL
Deborah Long

, 1-10 employees

More than a year

5.0

“Perfect for quick site building”

Pros

Building my site with the software was easy and the pricing felt fair for what I needed. On top of that, the customer support team has been amazing whenever I've needed help.

Cons

Everything has worked out pretty well overall. It might not be the strongest option for ecommerce but every platform has its own limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM
Jorge Martins

, 1-10 employees

More than a year

4.0

“best available option”

Pros

Being able to drag and drop elements is a big plus, just like with most website builders. The website analytics feel among the best available and the built-in tools for meeting data regulation requirements are really valuable. Having the option to display and edit the cookie consent banner, along with a "do not sell data" feature, is definitely a strong advantage.

Cons

Part that does not work well is that the software feels less accessible than Webnode. From a beginner's perspective, it's much easier to take a Webnode theme and turn it into a polished website while doing the same in the software is not nearly as easy.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SL
Shalom Levy

, 11-10 employees

More than a year

5.0

“strong functions”

Pros

It's a very detailed platform that covers pretty much everything a company needs, both in terms of attractive design and a functional system.

Cons

There's nothing specific to complain about since it feels like a very complete application and is quite simple to put into place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD
Deb Dufel

, 1-10 employees

Less than 6 months

5.0

“helpful support”

Pros

My web designer suggested this software to me because it was easy to work with. Even though I still needed some help while learning how to make edits, the difficulty felt manageable. The representative was very patient, helped me save my work and walked me through how to do other tasks as well. The support was huge.

Cons

It can be a little confusing figuring out how to edit a text box without affecting the main design.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FC
Fab C

, 51-100 employees

Free Trial

4.0

“Modern-looking sites”

Pros

Getting a site up and running is easy and the platform is very simple to work with. It gives websites a polished, attractive look and it also includes a number of fairly advanced built-in features that can make a page feel very modern right away. The interface, settings and overall layout are clear and accessible which makes the whole process approachable.

Cons

Once you try to go beyond the basics and build more advanced things on your site, it gets much harder to manage in the standard editor which means switching over to developer view. At that point, it feels just as challenging as other tools if you are not a professional web builder. Also, the constant "Limited time offer" emails about 50% off, showing up multiple times a week, are completely over the top. It makes the company's marketing look silly. I would rather they set a fair lower price and keep it consistent or offer actual discounts because if something is always half off, then the full price does not feel real.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

RH
Raymond Hotcho

, 11-10 employees

Less than a year

4.0

“accessible builder with secure setup”

Pros

Using this made building our website really easy. It gave us a simple way to create the site and, thanks to its accessible interface, we can handle updates and changes ourselves without much trouble. It's a very worthwhile solution overall especially because it feels secure, includes mobile-friendly SEO support and is easy to integrate.

Cons

On the downside, it offers fairly limited features for organic SEO and the way the site is built can slow down the website and affect its overall performance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MZCT
Marli Zanon carneiro trindade

, 1-10 employees

Free Trial

5.0

“boosted my business online”

Pros

It made my business more active online and helped it become more successful.

Cons

I liked everything and have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LH
Lisa Horne

, 1-10 employees

More than a year

5.0

“Constantly improving platform”

Pros

Has been around for quite a while and they keep updating the platform with new features on a regular basis. Instead of just saying, "we hear you and we're working on it," they actually deliver and roll things out. Every addition feels polished and works flawlessly which really shows they pay attention to user feedback.

Cons

The only downside for me has been the price going up quite a bit although that's just part of how things go sometimes. I've had some medical issues this year so I couldn't afford to renew my top premium plan and had to move down to the basic one. Even with that, I still really love it and once business picks back up, I fully plan to upgrade my plan again.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CMS
Carol M Smith

, 1-10 employees

More than a year

5.0

“reliable integrations”

Pros

I've really appreciated how patient and encouraging the platform has been to use. Being able to add apps only when I need them and when they fit my budget, has been a big plus. You've also been storing my content for years which gives me confidence and the way it works with Google and VistaPrint has been very helpful.

Cons

Compared with Square, the platform still falls short when it comes to collecting and downloading information for tax purposes. I'd also recommend being more selective with website builder partners and matching users with them directly because that part of the experience was discouraging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TR
Terry Reale

, 1-10 employees

More than a year

5.0

“simple setup with room to improve”

Pros

Having our website up and running was fairly easy and didn't take much effort.

Cons

That said it really isn't the best fit for my industry. I've had to rely on third-party credit card processors because the software won't handle payments for my type of business. A lot of the add-ons also cost more compared to other platforms and the shopping cart still needs a lot of updates since some of our customers have said it's pretty hard to figure out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JV
Joana Vieira

, 1-10 employees

Free Trial

5.0

“customization that feels special”

Pros

Being able to personalize my web content however I want is a big plus. It makes the whole process enjoyable and honestly leaves me really happy with the results.

Cons

I really don't have any complaints. It feels pretty special and gives me exactly what I need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10