
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
, 11-10 employees
Less than a year
“templates and plugins boost design”
Pros
It comes packed with templates, plugins and other tools that really improve the overall web design experience.
Cons
At this point, there's nothing I dislike about it. If anything comes up later, I'll update my review.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
, 500+ employees
More than a year
“great website builder”
Pros
As a first time user it was quite easy to get started with the software. I was able to build a website from scratch in just a few hours which really impressed me. The whole platform feels like a game changer.
Cons
My only complaint is that I wish it were completely free but even so, it still offers good value for the price.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
, 11-10 employees
More than a year
“make sites without coding”
Pros
Building modern, responsive websites with this software has been really easy even without any coding knowledge. It also helps boost our organization's SEO which has been a big plus. Editing pages is simple and without any trouble and hosting the website through this is just as convenient.
Cons
I really haven't run into anything difficult with it because it's quick to use and very easy overall.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
, 11-10 employees
Less than a year
“modern templates and handy tools”
Pros
Putting together a modern website with this software is very easy and the built-in management tools make the whole creation process much easier. The templates look polished and are pleasant to work with and I also appreciate the mobile optimization, the app marketplace and the free media gallery.
Cons
It works very well especially for someone building a website without a technical background.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
, 11-10 employees
More than a year
“free blogging made simple”
Pros
Starting a personal blog at no cost felt great and this made that possible. With this platform, I was able to put my blog together quickly and without trouble, all for free. I'm genuinely very pleased with the software.
Cons
Luckily I managed to set up my blog without running into any issues so I really have no complaints.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
, 11-10 employees
Less than 6 months
“amazing designs and simple setup”
Pros
Using this website builder feels very easy and simple yet the final result turns out really impressive. The designs look amazing and work very well for whatever content you want to post.
Cons
The only downside is that it can be a bit slow to load when opening the website, possibly because it requires a stronger internet connection or uses more data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
, 1-10 employees
More than a year
“helpful premium site builder”
Pros
It's a premium website management tool that's really simple to use and genuinely helpful.
Cons
The pricing is quite high compared with other platforms.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
, 11-10 employees
More than a year
“accessible pages and flexible design”
Pros
Got landing pages live with this software and that has been a really pleasant process. The drag and drop builder works beautifully, feels very accessible and makes setup and publishing quick without much effort.
Cons
A few of the templates can be a bit awkward to work with and unlocking the more advanced features can get pricey compared with other similar services.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
, 1-10 employees
More than a year
“free blog creation made simple”
Pros
Building a free blog with this software has been a really positive experience. The platform feels powerful and at the same time it's simple to figure out and use without much effort.
Cons
it has worked very well for what I needed and I haven't run into any problems with it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
, 1-10 employees
More than a year
“accessible website building”
Pros
Felt very natural to get around the software and work with the features. It doesn't take much prior knowledge to start building with it.
Cons
Every now and then, I run into a problem where my blog pages don't show the full image properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
More than a year
“great website building experience”
Pros
Using this tool has been a really pleasant experience and I'd gladly recommend it to anyone. The software works very well and feels polished and smooth overall.
Cons
I've been using it for three years now and every part of it has been excellent for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
Less than a year
“powerful tools for online sales”
Pros
What I've enjoyed most about this software is the wide range of features and tools it offers for building our e-commerce platform. It helps us present our products online effectively while giving us all the benefits that come with selling virtually.
Cons
I don't have any negative comments about the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
, 1-10 employees
More than a year
“solid starter for small sites”
Pros
Works really well for anyone who wants hands-on experience running a website for a small business. It's also a good fit if all you need is a simple landing-page-style platform for a blog.
Cons
My biggest frustration is how hard it is to stop bot accounts, scammers and spammers from signing up as site members and flooding the inbox with junk. I reached out to support several times for help with it but because the support seems to be fully automated rather than handled by a real person, I didn't get any useful assistance. Another problem was that the platform kept pushing options for "my restaurant" even though I had already completed the questionnaire and clearly set the site up as a publishing/entertainment business.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
, 11-10 employees
Less than 6 months
“fun website building tools”
Pros
Building a website can feel pretty tedious especially if technology isn't really your thing but it makes the whole process a lot more enjoyable. It comes with plenty of useful features, functions and tools that help you create a really impressive site. You get text editing options, animations, multimedia elements, colors, fonts and even ready-made templates if creativity doesn't come naturally. Another helpful part is the official YouTube channel which has lots of tutorials covering different features so it's a great resource when you're not sure how to use certain tools.
Cons
At the beginning, it can be a little confusing because there are so many tools and buttons on the screen that it may feel overwhelming at first. Still, once you learn the basics, it becomes much easier to figure out the more advanced features and the whole experience starts to feel a lot more manageable.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
, 11-10 employees
More than a year
“good content tools”
Pros
The website builder is very capable especially when it comes to overall site management and content management. It does a solid job of helping keep everything organized and easy to handle while building and maintaining the website.
Cons
The weaker areas are the security features and the user management options which could be improved to make the platform more complete.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
, 51-100 employees
Less than a year
“logo creation feels effortless”
Pros
One of the biggest advantages for me is how simple it is to create a logo for our company and the product overall is very easy to understand.
Cons
It would be better if there were a platform to interact directly with the admin although aside from that, the other features work perfectly fine for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
, 11-10 employees
Less than a year
“great one-stop website builder”
Pros
Using the website creation feels very approachable especially if you're still fairly new to building sites. It works really well as an all-in-one option and the free website builder offers a lot of value. Using the templates and drag and drop tools makes the setup process fast and the management dashboard is clear and simple to figure out.
Cons
It really comes down to whether you're using the free plan or a paid one. The free version understandably doesn't offer the same level of power as the paid tiers so if you plan to create a lot of websites or need more advanced, faster-loading sites, upgrading is pretty much necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
More than a year
“powerful features and integrations”
Pros
It comes with a huge range of integrations and features. The website editor is well designed and simple to work with and the e-commerce tools are outstanding. It also has a very efficient permissions and collaboration system while the paid plans are reasonably affordable.
Cons
I did not come across any issues during the entire time I used the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
Less than 6 months
“free analytics”
Pros
Starting off was really easy which made the whole setup process feel very approachable. I also love that they include free analytics when you buy a 1-year business plan. On top of that, there are plenty of options and add-ons available so it gives you a lot of flexibility when building out your site.
Cons
One thing that bothers me is having to pay extra just to add a few customized information collection forms. The monthly plans also feel overpriced especially since they don't include many of the free add-ons that come with the yearly plans.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
, 11-10 employees
More than a year
“accessible builder with standout features”
Pros
Building my website has been such a positive experience. The platform feels polished and accessible, I was able to create my site for free and the whole process didn't take much time at all. The final result looks great and my clients have really enjoyed visiting and using the site. I can't imagine what I'd do without it.
Cons
After using this for several years, I really don't see myself switching to another website builder. It's very simple to work with and comes with impressive features that fit exactly what I need. It has never crashed for me, pages load very quickly and they keep improving the platform with regular feature updates. I genuinely love using it as my website builder.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9