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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KJ
Kyla Jefferson

, 1-10 employees

More than a year

5.0

“customer service impressed”

Pros

Creating websites with the software has been a really positive experience because it's simple to use, offers a lot of flexibility, has plenty of design choices and the customer support is very helpful.

Cons

this is about as close to perfect as software gets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS
Sanoussy Sanfo

, 101-500 employees

More than a year

4.0

“beginner friendly website setup”

Pros

Having a website up and running with this solution is very approachable for beginners since the interface is simple to understand and doesn't take much time to figure out.

Cons

One downside is that the platform's different widgets come with extra services that have limitations even though they are still practical and useful overall.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

LT
Luca Tonello

, 11-10 employees

Less than a year

3.0

“accessible editor, plugin limits”

Pros

So easy to stat working with and the visual interface feels accessible and user friendly.

Cons

I did run into a few limitations when trying to integrate certain plug-ins.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

MT
Marco Trovato

, 1-10 employees

Less than a year

5.0

“flexible website control”

Pros

There are plenty of features in the system and you can customize your website with a wide range of apps. One thing we really appreciate is having full control over how the site appears on both desktop and mobile which makes it easy to adjust things whenever needed.

Cons

The collections area is where we think it could be better since we can't create sub-collections or deeper sub-sub collections. That limitation doesn't work very well for the type and variety of products we sell.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP
Adolfo Picado

, 1-10 employees

More than a year

5.0

“versatile tools and beginner friendly start”

Pros

It comes with a simplified editor solid formatting options and a really impressive set of tools that make it easy to build just about anything, from a personal online portfolio to a small business website. It may cost a bit more than some other platforms but the value is still there because it offers a beginner friendly experience and a flexible free plan to get started.

Cons

Once your site is published, you can't change the template without rebuilding everything from scratch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MIG
Martinus Ignorence Gariseb

, 1-10 employees

More than a year

5.0

“fast website setup delight”

Pros

The first few minutes felt a bit overloaded with information. I had to go through everything, test things out and figure out what each part was actually doing. Once I got past that initial five-minute difficulty though, everything started to feel natural. I was honestly surprised that building a website could happen that quickly. I didn't expect to have it all finished but within an hour, I had everything done.

Cons

A limitation is that after you choose your initial template, you can't switch over to a completely different one later. You can still adjust the design within that same template but moving to an entirely new template just isn't possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

, 1-10 employees

More than a year

5.0

“simple and accessible builder”

Pros

The functions are clear and easy so it's very easy to understand how everything works and use the platform without confusion.

Cons

I haven't run into any problems at all. The whole system feels very simple to use and operate.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ZL
Zac Loveless

, 1-10 employees

More than a year

3.0

“good value, limited layouts”

Pros

Compared with other website builders, the pricing felt reasonable and it didn't require a bunch of extra apps just to work properly. Most of what we needed was available right from the homepage so managing everything in one place was really convenient.

Cons

The downside was the limited flexibility when it came to editing page layouts and overall design. It often felt like we couldn't make the pages look the way we wanted unless we had coding knowledge to help customize them.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

BC
Brayan Castillo

, 101-500 employees

More than a year

4.0

“effective tools and simple setup”

Pros

Getting started with the software feels very easy and it comes with a wide range of tools that make building and managing a site much more convenient.

Cons

From time to time, it does run into errors and can temporarily go down which can be frustrating when you're in the middle of working.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AC
Almamy Conde

, 1-10 employees

Free Trial

5.0

“powerful website-building tools”

Pros

It feels like a solid platform for building a website that looks professional and the feature set gives you plenty to work with.

Cons

The downside is that customer support is pretty slow to get back to you and that has been the main issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

HK
Henriette Kaba

, 1-10 employees

More than a year

5.0

“free site building magic”

Pros

The tool genuinely surprised me--I was able to put together a very popular website completely free. Seeing software offer that kind of value and capability is honestly amazing.

Cons

Launching a website is incredibly simple and the fact that everything is free makes the whole process without any trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR
Rajarshi Roy

, 1-10 employees

More than a year

5.0

“powerful ecommerce and order tracking”

Pros

Really stands out for ecommerce. The inventory tools and order management features are excellent and they make it simple to stay on top of orders and handle everything needed in one place.

Cons

A downside is that certain functions are not available by default so you have to purchase extra add-on plugins from the marketplace to get them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ISC
Ibrahima Sory Camara

, 1-10 employees

More than a year

4.0

“clean themes for online stores”

Pros

Setting up a store with the software feels very easy and nothing really seems confusing or overly complicated. The themes look good and make the whole process even better.

Cons

I didn't run into anything difficult. Everything felt simple and worked without any issues.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

SM
stephane menguele

, 1-10 employees

Less than a year

5.0

“simple drag and drop website creation”

Pros

Building a website here is very easy thanks to the simplified tools. The drag and drop editor, along with the ready-made templates, makes it easy to start from a model and customize it. It also lets you choose the type of site you want to create and the fact that no coding is needed makes the whole process very user friendly.

Cons

I really don't see any major downsides overall, aside from occasional slowness and a few bugs from time to time but beyond that everything has been fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GS
Gnankoye soropogui

, 1-10 employees

Less than a year

5.0

“free website that worked well”

Pros

I put together a free website with this and it worked really well for what I needed. It's been a very good piece of software to use.

Cons

Nothing wrong with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZJ
Zane Johnson

, 101-500 employees

More than a year

4.0

“strong templates for business”

Pros

The content creation tools and ready-made website options in the software do a really good job of making a business look more professional and credible.

Cons

Where this feels a bit lacking is SEO optimization. I was hoping for something simpler to use and a little more interactive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KV
Katya Vass

, 11-10 employees

More than a year

5.0

“flexible builder with quick setup”

Pros

Compared with a lot of website builders, it offers customization options that many of them are missing. The difficulty was fairly manageable and we were able to put together a fully functional basic website in less than a day. It feels very user friendly overall.

Cons

I still wish there were a bit more control over the site's visual design and one drawback is that changing to a new template means you have to rebuild the entire website design from scratch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SB
Shivansh Bhanwariya

, 11-10 employees

More than a year

5.0

“beginner friendly website builder”

Pros

Even someone starting from scratch can put together an impressive website. No matter how much experience you have, it's accessible and easy to work with while still offering plenty of useful features and functions.

Cons

Like I mentioned it really works well for beginners. That said my team and I still prefer WordPress because it gives us more freedom to experiment and test things. This could definitely grow in that area.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BC
Bintou Camara

, 1-10 employees

Less than a year

5.0

“tons of templates and freedom”

Pros

Having access to more than 800 templates to personalize my site is incredible and the fact that there's a completely free plan makes it even better. This has been amazing.

Cons

I haven't run into any issues at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WZ
Wangnin Zerbo

, 11-10 employees

More than a year

5.0

“quick professional website creation”

Pros

Setting up a professional-looking website up and getting it running is very easy. It lets you build a site in just a few hours and even as a beginner, the different options and templates make the whole process feel accessible.

Cons

One area that still needs update is the SEO capability since its referencing performance feels limited compared to what it should offer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9