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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ZH
zulqarnain haider

, 1-10 employees

More than a year

5.0

“branding tools i love”

Pros

the software has been the best website builder for me. One feature I really enjoy is the the software logo maker which is an excellent option for creating branding logos and customizing them without leaving the platform.

Cons

The drag and drop page builder, user friendly content tools and well-designed templates are perfect for customizing layouts to match different business needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC
Luke Christodoulou

, 500+ employees

More than a year

4.0

“free plan covers basics”

Pros

The free version covers most of what you're likely to need and the step-by-step guidance is clear enough for anyone with basic computer skills to follow without much trouble.

Cons

It doesn't really offer anything especially distinctive compared to other builders and certain elements can be a bit awkward to reposition or edit.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

DM
Donald Mariga

, 11-10 employees

More than a year

5.0

“reliable editing”

Pros

Building stylish, modern websites with it feels easy and the whole design process is simple to work with. Creating and managing blogs is just as convenient and the real-time website editing has been very reliable. It's also helpful that website hosting is available directly through the software.

Cons

I haven't run into any issues or setbacks while using this for website building.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL
Johanna Lerumo

, 1-10 employees

More than a year

5.0

“modern templates”

Pros

There are hundreds of templates to pick from and customizing the site to match a client's needs is very easy. The designs also feel current and polished, with a really modern and elegant look.

Cons

One issue I've run into is that the the software banner doesn't work properly on the connect domain package.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZHR
Zeenat H Randeree

, 1-10 employees

More than a year

5.0

“powerful features and integrations”

Pros

One thing I really appreciate about it is how well it connects with third-party options. Ecwid, for example, is one of the platforms it integrates with and that creates value for both services even if one benefits more than the other. The feature set is impressive overall and it covers pretty much everything you need.

Cons

The downside is the pricing which is noticeably higher than other e-commerce platforms such as Shopify, Ecwid and similar alternatives.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ENA
Ezechiel Narcisse Allaha

, 1-10 employees

Free Trial

4.0

“Professional sites without coding”

Pros

Works really well for small business owners and marketers who need to build a website without any coding knowledge. It lets you put together a professional-looking site and includes useful features like e-commerce, a blog and more, all without having to touch code at all.

Cons

It is mainly geared toward small business owners and marketing needs. One limitation is that you can't really code with the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ZD
Zach Delano

, 1-10 employees

More than a year

5.0

“simple editing and updates”

Pros

Editing the site and adding new content is very easy which makes it convenient to keep everything updated.

Cons

The pricing feels expensive and the repeated price increases are frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

NS
Nicole Stark

, 1-10 employees

More than a year

5.0

“great website builder experience”

Pros

Building sites with the software has been a really pleasant experience because the platform is very simple to use. Getting around the interface feels accessible and I have not run into lag while working in it. The website builder is something I genuinely enjoy using and it is easy to understand whether I am putting together a photography site or pretty much any other type of website.

Cons

There are still a few areas where the software could be better. One thing that stands out in the website builder is the photo gallery section which could definitely offer more variety. When setting up a gallery, I would prefer to have many more layout and customization options to choose from.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

, 1-10 employees

Less than a year

5.0

“Good blog tools”

Pros

I really appreciate how much it improves the visitor experience. People can comment, like, share posts and even become part of your blog's member community. On top of that, it makes editing and publishing content very easy. The built-in tools save a lot of time and make the whole content creation process much more efficient.

Cons

The only downside is that it can feel a bit confusing in the beginning but once you understand how it works, everything starts falling into place.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

DB
Deanna Bennett

, 1-10 employees

More than a year

5.0

“versatile plans and built-in seo”

Pros

It is worth a closer look because its pricing is quite reasonable. It has both free and paid options, a variety of plan types, built-in SEO, mobile-friendly tools and a wide range of popular features that help you create a functional online presence.

Cons

Something missing is live chat support which would be really helpful. Another downside is that the templates can't be swapped or interchanged.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RS
Rafael Shachar

, 1-10 employees

More than a year

4.0

“design that delivers”

Pros

Using this solution has been very easy and the platform gives a lot of flexibility when it comes to building and customizing a site. The design options are especially appealing and overall it feels versatile enough for a wide range of website needs.

Cons

Once you get to a more advanced stage though, the functions starts to lag behind what WordPress can offer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MW
Maurice Watson

, 1-10 employees

Less than a year

5.0

“reliable website hosting option”

Pros

After looking all over online for a hosting company especially since building and coding a site on my own felt way too risky, I came across the software. It does exactly what I need and works well for people who want a practical website-building solution.

Cons

A drawback is that the editor can freeze at times and that seems to depend a lot on how well your computer is running.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC
Devin Carter

, 1-10 employees

Less than a year

5.0

“Flexible design freedom”

Pros

There's a lot of flexibility built into this software which gives you plenty of creative freedom when putting a site together. Customizing the templates is also very easy so it's simple to make the design fit what you want.

Cons

The part I like least about it is that once your site has been published, you can't switch to a different template unless you rebuild everything from the beginning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AN
Anny Nguyen

, 1-10 employees

Free Trial

3.0

“colorful templates but limited flexibility”

Pros

the software comes with vibrant templates that work well for showcasing an ad campaign or highlighting a specific product. It feels especially fitting for a younger audience that prefers visuals over heavy text. Because of that, it's often a good choice for building sites with a social-media-style interface rather than a content-heavy blog packed with information.

Cons

At times the websites load slowly especially while browsing and choosing templates. The templates also tend to offer limited options for graphic customization, leaving room for only minimal content changes. Overall it still feels restrictive for users who want to create a larger website on their own with lots of content, multiple pages and many sections.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

ND
Nikolay Dosev

, 500+ employees

More than a year

5.0

“great templates and flexibility”

Pros

Back in 2015 while I was running a record label, this became my go-to for building a few pages for music releases, audio content and multimedia. It was surprisingly accessible and very simple to work with. When there's no time to build a site from the ground up, having so many templates available makes a huge difference. One thing I really appreciated was being able to publish a site even without buying a domain right away since the software provides a free one while still giving the option to connect or purchase a custom domain for more professional use. The whole experience felt smooth from start to finish. I ended up using it for several projects including an indie movie my friends and I worked on and the final result always turned out excellent.

Cons

I don't have any real complaints about the software. I've genuinely enjoyed using it and wouldn't change anything major. If anything, I'd just love to see the platform keep evolving and add even more templates so users have an even wider range of choices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CV
Carlos Villalba

, 1-10 employees

Less than a year

5.0

“professional templates at a low cost”

Pros

Being able to try the software for free really lets you see the quality of the platform and how well it works before paying. The templates also look very polished and professional which makes it a strong option for building a site.

Cons

The free version does include a watermark which is a downside. Still, that can be removed by upgrading to one of their fairly affordable plans.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DH
Devin Hughie

, 1-10 employees

More than a year

5.0

“Popular platform for business sites”

Pros

It's a well-known platform and being able to buy a domain right there makes it really convenient when setting up a business website. It also lets you create groups and communities around shared content which is a nice bonus.

Cons

There is a free landing page option but it really doesn't help much for business use unless you upgrade to a premium plan which is pretty much necessary if you want to get more visibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YAM
Yasir Arshad Mahmood

, 11-10 employees

More than a year

5.0

“great tools for business”

Pros

Everything works really well and the features are excellent. It's simple to use and functions properly without issues.

Cons

It's an excellent way to launch your own business and all the tools feel very user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH
Afro Harusi

, 1-10 employees

More than a year

5.0

“beautiful templates and flexibility”

Pros

There's a really nice selection of attractive templates in the software to build a website with and it also lets you upload your own photos and content so the site feels more personal.

Cons

The downside is that the free plan is pretty limited and you have to upgrade your package to unlock more features and options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

, 1-10 employees

More than a year

5.0

“helpful start for beginners”

Pros

Using this software was really helpful since I didn't know much about web design at the time. For the most part, it was simple to work with and made the process manageable.

Cons

Any time I updated my pages, those changes didn't carry over well between the mobile and desktop versions. Even very small edits could take hours to sort out and eventually I got frustrated and moved to another platform that includes support from a web team in the price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10