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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA
Adeel Akram

, 500+ employees

Less than a year

4.0

“catchy sites in minutes”

Pros

You can get a nice-looking website up and running with this tool is pretty easily. You can start from one of their templates or build the layout yourself with the drag and drop editor which makes the whole process very beginner friendly. Connecting a domain is also simple. There's a free version too so it's possible to test how everything works before committing. Another helpful thing is that there are plenty of specialists on freelance platforms so you can always ask an expert whether this will actually fit your needs before moving forward.

Cons

Once the project starts getting into mid-sized or larger websites with more complicated features, it's important to check first whether the software can handle those requirements. Asking freelancers who work with this tool is a good way to confirm that. Since everything is hosted on its servers, the platform gives you only limited flexibility. You don't get full access to the code, database and other technical parts so it's not the right setup if you need complete control over how everything works behind the scenes.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

SP
Shanay Petty

, 51-100 employees

More than a year

3.0

“custom domains are useful”

Pros

Being able to use custom domains has been one of the biggest benefits for me and I also appreciate having control over how personal photos are added into each section individually, one by one.

Cons

Something that really bothers me is not having a direct customer service phone number to call when business or technical problems come up. Everything has to go through chat and sometimes customers just feel more reassured hearing information from a real person over the phone.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

KJ
Khadijah Jones

, 1-10 employees

Less than a year

3.0

“annoying spam”

Pros

The product was super easy to use and the best part for me was being able to post a large number of products.

Cons

I really didn't enjoy dealing with spam accounts coming through subscriptions since they ended up taking up a lot of space.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

DG
David Greenwood

, 1-10 employees

More than a year

5.0

“effective templates and seo tools”

Pros

There's a really effective collection of website templates to pick from. After getting the hang of how everything works, it's possible to build very attractive, SEO-friendly websites. Adding videos, photos and audio is also very easy with the drag and drop tools.

Cons

The scheduled pricing forms can be a bit tricky to figure out. It's also not very easy to locate the phone support link when help is needed.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

ARDJDC
Alessandra Rosa de Jesus do Carmo

, 1-10 employees

More than a year

5.0

“creative templates and custom pages”

Pros

Connecting my site to the platform was very simple and I really enjoyed being able to build custom pages using the different design templates it offers. There are plenty of color and shape combinations available which helped me create something that communicates the right message.

Cons

Even though I enjoy using the platform and it offers a lot of convenience, I felt that the free design choices for building my page were somewhat limited. While browsing online, I came across many sites with a similar look, when I was actually hoping for something that felt more personal and unique to me. It would be nice if it allowed access to at least a couple of paid design options for testing. Still, I understand that the platform also needs to make money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF
Ayomide Fadiran

, 500+ employees

More than a year

4.0

“great interface for websites”

Pros

Building a website with this tool has been one of the most useful things for me because it lets me create one without going through the long, demanding process that usually comes with it. It also helps me avoid the extra expense of hiring a programmer to do the job. The platform is very simple to move around in and the interface looks great which makes everything feel very user friendly. Connecting it with my existing business was also easy and didn't cause any trouble.

Cons

there really aren't any missing features that come to mind. The only issue I've run into while using this software is that my phone tends to overheat although that may be more about my device than this software itself. Aside from that, integrating it with my existing business was not difficult at all.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

BJ
Bilal Javed

, 1-10 employees

Less than 6 months

5.0

“review”

Pros

Right away, the drag and drop editor feels like one of its biggest strengths. I've used other website builders like Weebly that also offer drag and drop editing but this is on a completely different level. It feels much more capable and polished. Another thing I really appreciate is being able to publish a site even without having our own domain yet, thanks to the softwares subdomain option.

Cons

Something that could definitely be better is the selection of fields available in the webforms. Some clients need to collect more detailed information from their customers so having more field options would make the forms a lot more useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

QJG
Quennie Joy Genetia

, 1-10 employees

Less than a year

5.0

“free website builder for sellers”

Pros

A professor first pointed us toward this software and we've been using it ever since. The part I appreciate most is how simple it is to work with and you can build your own website without spending money since the platform is free. That makes it a really good option for anyone who wants to promote or sell products online especially sellers.

Cons

At the beginning, you still have to put in extra effort to help people discover your website so improving the site's presentation and visibility is important.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IP
igor prytsyuk

, 11-10 employees

More than a year

3.0

“Good for portfolios”

Pros

Quick to start working with and it's simple to launch a site without much trouble. It works especially well for building a portfolio and showcasing your work in a clean way.

Cons

The downside is that it offers only limited features for video content creators so it may feel a bit too basic if video is a big part of your content.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

HN
haseeb Nawaz

, 51-100 employees

More than a year

5.0

“accessible setup”

Pros

Getting started with the software was very easy. The platform feels user friendly, the interface makes sense right away and there are plenty of templates to choose from when building a website. That took a lot of pressure off the design side and I'm really pleased with how my site ended up looking.

Cons

I wasn't too happy about how limited the free version felt in terms of features and I also had trouble getting my website to load as fast as I wanted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

, 11-10 employees

Less than a year

5.0

“helpful start for writing sites”

Pros

I began creating websites with this mainly for writing projects and it worked out really well.

Cons

The only downside is that the complete set of features is available only with the paid plans.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SF
Shah Fahad

, 1-10 employees

Free Trial

5.0

“great templates for polished sites”

Pros

Building a website with the tool feels very easy and its huge library of templates makes it simple to put together an attractive, professional-looking site.

Cons

Website tracking and analytics are essential but with this tool those features are locked behind a paid plan. They really should be included for users on the free plan as well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

OA
osama alwerfaly

, 1-10 employees

Less than 6 months

5.0

“site upgrades”

Pros

Using the software cut down the time it took to build and improve my website while still giving me plenty of room to customize it with things like JavaScript and CSS. I was able to upgrade the site there and even purchase my domain through the platform which made the whole process more convenient.

Cons

One thing that bothered me was that the editor can feel a bit heavy and laggy when moving around. On top of that, the pricing is a little on the expensive side.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AR
Abid Raza

, 1-10 employees

Less than 6 months

5.0

“Social media clicks made simple”

Pros

Connecting it with social media takes just a single click which makes managing everything much more convenient.

Cons

Overall everything feels just right though it could use occasional updates from time to time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MSN
Muhammad Shaheryar Naeem

, 500+ employees

Less than a year

5.0

“great support”

Pros

One thing that really works in the software's favor is the huge variety of templates it offers so getting started with a design that fits my site is pretty easy. Their customer support has also been very responsive whenever I've needed help. On top of that it does a solid job with website marketing tools which has helped me promote my site more effectively.

Cons

A frustrating limitation is that once I choose a template, it doesn't let me switch to a different one later. It also doesn't include free tracking which is disappointing if you want more insight without paying extra. Another downside is that free the software-hosted websites have to display the software branding which can make the site look less professional.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EMM
el mahdi mountassir

, 1-10 employees

More than a year

5.0

“storefront customization”

Pros

Gives small online shops a lot to work with especially when it comes to ecommerce. There are plenty of options available and the site interface can be changed whenever needed which makes customization very flexible.

Cons

A few parts of the service still need update. For example, it doesn't provide full reports on best-selling products so that has to be handled manually in the free version. Also, the voucher only covers a .com, .org, .net or .info domain extension and if you want a different domain name, you have to purchase it separately through the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

TR
Toheed Rasheed

, 1-10 employees

More than a year

5.0

“love the email and sms outreach”

Pros

Out of everything the software offers, the feature I enjoy most is its email and SMS marketing approach although I also appreciate all the functions available on the platform.

Cons

One thing that could be better is the website template selection since the available page designs still feel pretty limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HA
Hassan Abdelgadir

, 51-100 employees

Less than a year

5.0

“helpful guided website design”

Pros

Lets you build your website on your own while still guiding you through the process which makes creating the site feel supported and manageable.

Cons

The free trial is pretty short so it can leave you unsure about subscribing before you've had enough time to fully test it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KU
Kris Uy

, 1-10 employees

Less than a year

5.0

“social sync”

Pros

Building and designing a website with the software has been really easy and the template options give you plenty of flexibility to create the look you want. It also connects smoothly with social platforms which makes everything even more convenient.

Cons

I haven't run into any issues at this point and I've been using it for about a year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM
patrick mwaku

, 1-10 employees

Less than 6 months

5.0

“Fast pages and without any trouble building”

Pros

Working with it has been a really positive experience and everything feels fast when I use it. The pages open quickly so I don't have to waste time waiting around.

Cons

At this point I'm able to do everything I need within the software so I really don't have any issues to point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10