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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GR
Goda Radavičiūtė

, 1-10 employees

Less than 6 months

5.0

“Flexible website customization”

Pros

Running a small painting business, being able to fully customize the website was something I really appreciated. It gave me the freedom to set things up the way I wanted and made the platform a really good fit for what I needed at the time even though I do not really use it anymore.

Cons

The part I disliked most was the download process since it took around 1 to 2 hours to finish. That was definitely frustrating although in the end it was not a huge deal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
Allen Eshmoili

, 1-10 employees

More than a year

5.0

“drag and drop website freedom”

Pros

Building sites with the software feels very approachable thanks to the drag and drop editor. It makes it simple to design pages, write blog content and publish posts without needing an administrator or any real technical know-how.

Cons

Once you move beyond a basic website setup, the platform can start to feel restrictive. Design flexibility, feature options and element placement are somewhat limited if you want to get more creative with the overall look.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

, 51-100 employees

More than a year

5.0

“powerful store setup tools”

Pros

So simple to get an online business working with the software. It's a really useful platform for building a webpage that includes all the important details, like inventory, images, sizes, colours and everything customers need to see.

Cons

Something that could be improved is offering full PayPal integration for users in Latin America.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

, 11-10 employees

More than a year

5.0

“didactic builder with handy tools”

Pros

I really appreciated how clearly the platform guides you through everything. It feels very didactic and it offers several useful features to build new websites and manage them without a lot of bureaucracy or unnecessary trouble.

Cons

The part I liked the least is that the free version could include a wider variety of template options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

UK
Utkarsh Kejriwal

, 11-10 employees

More than a year

5.0

“love it”

Pros

Building a website with the software feels incredibly easy. Its drag and drop editor is really the core strength of the platform making it possible for almost anyone to create a site based on their own needs without much trouble. On top of that, the add-ons are very well done. The design quality is also quite good although having even more customization choices would make it better. Features such as media uploads, enquiry forms and instant chat are especially useful additions.

Cons

An issue the software really needs to improve is the way a desktop website gets converted into the mobile version. After putting together the desktop site, the mobile layout often ends up completely disorganized, to the point where editing it feels almost like rebuilding the whole website again for mobile.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

, 101-500 employees

Less than a year

4.0

“fast setup and responsive store”

Pros

Pretty easy to use and I had my personal project photos uploaded within minutes. I also set up the built-in eCommerce features quickly which helped me attract more customers and the site itself felt efficient and responsive the whole time.

Cons

The built-in templates could definitely be better especially for supporting a wider range of businesses. It would also be really useful if the templates were organized into section-based categories to make browsing and choosing easier.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

MN
Muhammad Nazir

, 11-10 employees

Less than a year

5.0

“user friendly website builder”

Pros

Right away, the software feels like a really nice website builder. It's simple enough for anyone to use, the interface is good and all of the features work well.

Cons

It's been good but the only downside is that the support isn't working as well as it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

TT
Taryn Taryn

, 500+ employees

More than a year

4.0

“Drag and drop website freedom”

Pros

I really enjoy about the software is how simple it is to use. The drag and drop setup makes building a site feel very easy and user friendly.

Cons

The downside is that many of the templates are pretty limited and do not come with a lot of features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MZ
Maryam Zafar

, 1-10 employees

Less than a year

4.0

“good design tools”

Pros

Building a site with the software feels very user friendly and it gives people the freedom to create a website the way they want. I've been using it since 2021 and I've really enjoyed the features it offers. It's simple to work with and comes with plenty of useful tools and functions.

Cons

Issue is that the software website addresses always come with "wix" included in the domain name.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PD
Prateek Dubey

, 11-10 employees

Less than a year

5.0

“Great platform for online selling”

Pros

Running sales through this platform has been excellent. It's one of the best-growing apps for selling and it works really well for everything from physical products to gift cards. On top of that, it comes with plenty of other useful features that make the whole experience even better.

Cons

Everything offered in this app has been amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CQ
Clément Quellier

, 1-10 employees

More than a year

5.0

“creative templates and responsive support”

Pros

Comes with a lot of strong points: plenty of customization options including the ability to use illustrations and artistic templates to enhance your site and even create your own professional logo. The customer support is very accessible and really listens when you need help. App integrations are also very easy especially with tools like PayPal.

Cons

I don't see any major downsides with the software overall. That said there are times when websites built on the software feel a bit lacking in speed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DS
Devin Swinney

, 1-10 employees

Less than 6 months

3.0

“slow and laggy builder”

Pros

I gave the software a try but honestly there wasn't anything that really stood out to me or made me want to keep using it.

Cons

The platform feels slow and laggy while using it and beyond that whether it works for someone really just comes down to personal preference.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

MI
Muhammad Irfan

, 1-10 employees

More than a year

4.0

“flexible builder with solid security”

Pros

Building pages with the drag and drop editor feels very easy. One of the software's biggest strengths compared with other CMS platforms is how user friendly the interface is. It also does a good job with security without slowing the site down.

Cons

One downside is that the starter plan puts ads on your website. The plans also aren't unlimited and both storage and bandwidth come with limits.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SG
Simona Ghenea

, 51-100 employees

Less than a year

5.0

“my thoughts”

Pros

Right away, the flexibility stood out to me. I was able to showcase a project with every stage clearly and the platform was simple to work with. The templates give you a really helpful starting point and being able to edit each page afterward makes a big difference. I could adjust the colors and overall style to match my theme without any trouble. I also really appreciated how convenient it was to embed digital books and other websites using embed code.

Cons

I did not run into any real drawbacks though I think it could be priced a bit lower for teachers. That is just my personal opinion.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

OS
Omar saaied

, 11-10 employees

Free Trial

5.0

“responsive website builder delight”

Pros

Even without any programming background, I was able to build my own website without much trouble. Another thing I really appreciated is how responsive the site is--when you resize the browser, it still looks really good.

Cons

They really need to put more attention into their support and call center.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BS
Balveer Singh

, 11-10 employees

Less than 6 months

4.0

“Customizable”

Pros

The drag and drop editor is what I enjoy most, along with the built-in templates and how simple they are to customize.

Cons

At times I want to connect my own database but that part feels difficult to work with.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

CW
Ceon Warner

, 51-100 employees

More than a year

4.0

“templates for creative sites”

Pros

There's a huge range of templates to choose from and they're very customizable so it's possible to tweak them a lot to match what the user wants.

Cons

It leans more toward personal creative design than the more standard website layouts people often expect especially when building blog sites.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TB
Tiffany Bushman

, 1-10 employees

More than a year

5.0

“simple setup”

Pros

Very easy to use even for someone without much technical experience. Having some basic computer knowledge helps but the platform comes with plenty of built-in tools that can be customized without much effort to fit what you need.

Cons

My biggest frustration is the calendar integration. It only seems to work properly when it's linked to a Google Calendar that's separate from the email account you normally use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DE
Daniela Evans

, 500+ employees

More than a year

5.0

“Fast website building and hosting”

Pros

Using the software makes it easy to design, build, launch and manage polished, modern websites in less time. Editing pages is uncomplicated and the web hosting side is just as convenient.

Cons

It's a user friendly and affordable website builder and I don't have anything specific to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PB
Pedro Bernardez

, 1-10 employees

More than a year

5.0

“affordable site building delight”

Pros

Getting a website up and running with the software is fairly easy and the pricing stays quite reasonable too.

Cons

Customization can still be a bit tricky at times especially for anyone who isn't very familiar with HTML.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9