
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Graphic Design, 1-10 employees
More than a year
“welcoming setup”
Pros
Getting started felt very welcoming especially for someone with no prior experience and the sign-up process was quick and simple. Another thing I appreciated was the part I'd call the "guide," where it asks about your business logo, the type of business you have and similar details. It's basically a way for them to understand the user better and then show pre-made templates based on the information collected. That said those ready-made templates are pretty mediocre so I'd suggest improving them. For users, I'd actually recommend starting with a blank template instead and letting your own creativity take over.
Cons
Aside from the pre-made templates, my biggest issue is the pricing for buying a domain. I originally rated it as kind of expensive but thinking about it now, I'd place it even more on the expensive side. There are plenty of other domain sellers offering much cheaper prices and some even provide the same one-year length or longer for less.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Mental Health Care, 1-10 employees
More than a year
“fun website building toolkit”
Pros
Creating a website with this software feels fun and simple. It comes with plenty of editing tools, a free image gallery, effective booking and payment features and SEO integration.
Cons
Issue is that the platform can be fairly slow to load and update. It also uses a lot of data and needs strong hardware performance to run well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“EASY ON THE POCKET”
Pros
After paying a friend $5-10K to build my website, I was frustrated that I couldn't even make simple updates on my own. With the software, I get the functions I wanted, a professional-looking front end and the freedom to adjust things myself. I really love the platform and feel like it gives me everything I need at a very affordable price.
Cons
Rreporting tools feel pretty average. They cover the basics but if I want more detailed insights, I have to export the data and handle the deeper analysis manually.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Financial Services, 1-10 employees
More than a year
“powerful content updates”
Pros
One feature that made the biggest difference for me was website content management. Being able to keep visitors informed about changes and new updates helps my audience stay just as informed about the business as I am which is especially valuable for content-focused businesses.
Cons
The part I was least happy with was the logo placement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 1-10 employees
Less than 6 months
“site creation felt personal”
Pros
I only gave it a few words to work with and it turned those into a whole collection of pages that came together like a short novel of everything I wanted to say but didn't know how to begin expressing.
Cons
At first it almost felt too simple to use which really isn't a bad thing as long as you're keeping things concise. Before building my own site on the software, I assumed that because it was free, the quality wouldn't match platforms charging more. Thankfully, the software completely changed that impression. Building the website felt surprisingly similar to working side by side with a real person.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“website design for beginners”
Pros
Figuring out web design feels much more manageable with this tool especially for someone new to it. The interface is very accessible and user friendly which makes the whole website building process a lot simpler to handle.
Cons
There really isn't much to complain about though it would be nice to see more custom templates added to expand the available features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Music, 11-10 employees
More than a year
“my review”
Pros
Having a landing page live takes a lot less time than building it from scratch or even using some other tools. We were also able to connect the videos shown on the site dynamically with Facebook which is especially helpful for a music school like ours since we upload new videos there several times a week.
Cons
Forms could use better analytics and reporting. Email pricing also feels a bit expensive compared with other options on the market.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Automotive, 500+ employees
More than a year
“Reliable mobile editing”
Pros
Right away, the customer support felt excellent and I've also seen the platform continue to get better over time. My site now includes a simple Google Calendar integration which has been really helpful for our neighbors. Another feature I really appreciate is being able to customize the mobile version of the website separately. It also comes with plenty of templates and features, is easy to learn and get started with and the documentation is very strong.
Cons
I can't think of much in the software that wouldn't be useful for a business website. The only issue I ran into from time to time was that it could be a bit slow because of internet connection lag so pages sometimes took a little longer to load. That said I've only noticed it happen twice. Other than that, I didn't have any trouble fitting it into the business processes I was already using.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Information Technology and Services, 1-10 employees
More than a year
“simple builder for newbies”
Pros
Starting off feels very easy and just about anyone with a bit of familiarity with digital platforms can use it without much trouble.
Cons
There are still a few things I wish the software would improve especially when it comes to making the platform more SEO-friendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Internet, 1-10 employees
More than a year
“beginner friendly”
Pros
Creating a professional-looking website up and running is very manageableeven without much web design knowledge. The interface is extremely beginner friendly and the platform offers attractive, polished templates that you can customize to fit your needs. That's why I'd recommend it to anyone starting from scratch since it's simple to work with and doesn't feel overwhelming.
Cons
It is thoughtfully built but its SEO capabilities still need improvement. The overall price-to-quality ratio is good yet once you start using it, extra charges come up if you want access to more advanced customization features and those added costs can make it noticeably more expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Writing and Editing, 1-10 employees
Less than a year
“fast performance”
Pros
There's a really wide selection of templates, the site speed is impressive and it comes with plenty of extra features that make it very useful.
Cons
It doesn't offer unlimited plans and handling SEO with the software is quite difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 1-10 employees
Less than a year
“Budget friendly website starter”
Pros
One thing I appreciate most about the software is that it works well even when you don't have much money to launch a website so it still covers what you need to get started.
Cons
The part I don't really like about the software is that you still need to pay to buy a domain.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Retail, 500+ employees
More than a year
“perfect for class projects”
Pros
Was the first website builder I ever worked with and I've loved using it from the start. I spent years teaching and used it for class projects because it gave students a creative way to present information and build something interactive. These days, my partner even uses it for her business which says a lot about how versatile it is.
Cons
Not much to complain about. I ran into a few design hiccups when I was just getting started but the online tutorials answered my questions and helped me figure everything out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Less than a year
“Quick website creation”
Pros
Putting web pages together with the software is fast and I can create them in one go without spending much time.
Cons
Sometimes it gets a bit laggy while building the product. I'm not sure if that's because of my internet connection or the software's server but it does happen occasionally.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Research, 11-10 employees
Free Trial
“stylish designs for beginners”
Pros
Even though it is relatively new in the website publishing space, it still delivers polished design options along with a practical interface. That combination makes it especially helpful for people who have little to no background in building websites.
Cons
Although it offers plenty of website design choices, the software still limits the elements users can add to their pages. On top of that, its content optimization features are quite restricted, mostly revolving around grouping and keyword targeting. If growing your site's reach is a top priority, the software may not be the best fit.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Arts and Crafts, 1-10 employees
Less than 6 months
“easy to use”
Pros
Feels very easy to use and access is incredibly simple. I really appreciate being able to jump in, make a change, save it and not stress about losing any information or accidentally publishing something ridiculous.
Cons
To be honest, in the less than six months I've been using it, I haven't run into much to dislike aside from the premium plan pricing. It seems like users who can't afford to pay yearly miss out on a lot of perks compared to those paying monthly. As a small business, I'm not in a position to commit to the yearly option yet although I do appreciate that I can switch subscriptions whenever I decide to.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Management Consulting, 1-10 employees
More than a year
“flexible website tools”
Pros
The standard package is a really solid starting point for building a website and you can add features over time as your needs grow. If needed, it also includes CRM and email tools in the package. Setting up both face-to-face and online events is easy. I use a separate domain provider and the software gave clear instructions that made the DNS setup simple. SEO settings are also easy to configure and can be adjusted page by page when needed. Their customer service responds quickly and actually pays attention to user feedback -- for example, blog scheduling wasn't available when I first joined but they introduced it within a few months.
Cons
Watch out for for how tempting it is to keep adding extra features and end up increasing your costs before you really need them. The better approach is to build gradually and only add what's necessary at each stage. Also blog scheduling wasn't available at the beginning although that was fixed within a few months.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“accessible site builder”
Pros
Feels very natural to use. The interface is accessible so even without any background in web design, it's possible to begin building attractive websites right away.
Cons
The way information about website pages is displayed could be improved and made more efficient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Handy builder”
Pros
Pretty easy to start working with and I was able to put everything together on my own with very little prior knowledge. The scheduling feature is one of the strongest parts of the software especially for keeping track of client bookings and appointments.
Cons
A few basic features still feel missing though. For example, when returning customers book the same service again, their details have to be entered every single time. The live streaming events also don't deliver the best quality because the stream feels overly compressed. On top of that, the pricing gets quite expensive after the first year of use.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Online Media, 1-10 employees
Less than 6 months
“powerful features”
Pros
Building a site with this is very manageable even for someone without technical skills because the editor uses drag and drop tools. It comes with a strong feature set and a effective app marketplace so whether your website is small or growing, there are plenty of options to help it scale. There's also a lot of creative control making it simple to customize a template and get the exact look you want.
Cons
One frustrating limitation is that after your site goes live, switching to a different template means rebuilding everything from the beginning. If you need more advanced functions, adding third-party apps can increase the overall cost. The editor can also feel a bit overwhelming at first since it offers so many design choices and features.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9