Total 102 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

49%

3

Stars

12%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
August 2022

An easy-to-use project management tool

Pros

The software offers customization options and is convenient to use. It features a real-time chat box and supports multiple languages. It greatly assists in tracking work progress with the team.

Cons

Using 5pm on mobile devices can be a bit challenging as it takes time to load.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

V

VerifiedReviewer

Writing and Editing, 1-10 employees

4.0
August 2022

An easy-to-use project management tool

Pros

5pm is user-friendly and offers customization options, making it an excellent choice for managing projects. I appreciate its real-time chat feature and the ability to use it in multiple languages. It's instrumental in monitoring work progress within a team.

Cons

While it excels on desktop, it can be challenging to use on mobile devices, and there can be some delays in loading.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Victoria

Consumer Services, 1-10 employees

More than a year

5.0
April 2021

Easy and Efficient Task Management

Pros

It's simple to use, especially when adding tasks with deadlines via email. The percentage tracker allows for quick progress checks. Adding notes, links, and relevant information is also easy. The mobile app is perfect for on the go management.

Cons

The iPhone app has a few missing features but they are not deal-breakers for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

V

VictoriaB.

Consumer Services, 1-10 employees

5.0
April 2021

Easy and Efficient Task Management

Pros

For myNeeds,5pm serves as a straightforward and comprehensive task management solution. Adding tasks with deadlines via email is a breeze. The percentage tracker simplifies progress checks, and addingNotes, links, and other relevant information is a seamless process. The mobile app also allows for on-the-go management.

Cons

The iOS app lacks certain features, although they aren't deal-breakers for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Francesco

Financial Services, 101-500 employees

More than a year

5.0
June 2020

Clean and easy task management

Pros

Task creation is very easy and the messaging system is well-organized. I use it to coordinate with my team for design-oriented tasks and it works exceptionally well.

Cons

Some of the logics could use a redesign. For example, currently, you can't upload a file when you first open a task. You can only do so once the task is open or as an attachment in the messaging system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

F

FrancescoV.

Financial Services, 101-500 employees

5.0
June 2020

Clean and easy task management

Pros

5pm offers a clean and simple approach to task management. Task creation is straightforward, and the messaging system is efficient for coordinating with my team, especially for design-oriented tasks.

Cons

There are some logical improvements that could be made, such as the ability to upload files directly when opening a task. Currently, you can only upload files after the task is open or as attachments in the messaging system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

DanielJ.

Higher Education, 500+ employees

5.0
March 2020

Awesome way of keeping track of all my tasks!

Pros

I really appreciate the efficient manner in which I can manage my projects and tasks using5pm. It's a fantastic tool that helps keep me organized and allows me to stay updated on my team's activities. The software boasts an interactive interface that greatly aids in maintaining order and productivity.

Cons

Initially, some of the features might seem a bit perplexing, but as you become accustomed to how5pm operates, it becomes much more straightforward.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Daniel

Higher Education, 500+ employees

Less than a year

5.0
March 2020

Awesome way of keeping track of all my tasks!

Pros

5pm is an excellent tool for keeping my projects and tasks organized. It provides real time updates on my teams activities. The software has an engaging interface that promotes effective organization.

Cons

Initially, some features might seem a bit confusing, but they become easier to understand once you learn how 5pm works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

MelanieA.

Publishing, 1-10 employees

4.0
February 2020

Projects and Teams Unite

Pros

Using this software has greatly simplified managing my projects. It offers a comprehensive set of tools that allow me to effortlessly oversee all aspects of my projects and generate reports. The ability to communicate with my team within the platform is a significant advantage, and I can seamlessly monitor multiple projects in a single location. It has significantly enhanced our productivity.

Cons

The abundance of options within this software can be a bit overwhelming at first glance. It may lead toNot utilizing all of its features effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melanie

Publishing, 1-10 employees

Less than a year

4.0
February 2020

Projects and Teams Unite

Pros

5pm software has significantly simplified the tracking of my projects. Everything I need is just a click away. I can easily chat with my team and manage multiple projects in one place. It has truly enhanced our productivity.

Cons

With the availability so do many different options in this software, it's possible that you may not use all of them. Also it can be overwhelming when you first explore the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kathy

E-Learning, 1-10 employees

More than a year

5.0
December 2019

Great resource to capture workflow

Pros

User friendly and allows multiple users to document their activities within the same projects.

Cons

I have no complaints but a question to ask. Does the software have a mobile app? If yes it would make it even more convenient to use at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Meghan

Higher Education, 500+ employees

More than a year

5.0
December 2019

5PM Review

Pros

Being able to access my correspondence with the marketing/communications department with easy one thing I like the most. It helps me pick up where we last left off.

Cons

It would be great if I had the option to only see my files when I log in instead of everyones projects. Additionally, finding certain documents/files can be challenging as they are titled by the marketing department, not by me. It would be helpful if files could be grouped by year or month and year.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

O

Olivia

Education Management, 11-50 employees

More than a year

4.0
November 2019

5pm user

Pros

I particularly enjoy being able to see the progress of other users work, which helps me determine where to start.

Cons

Certain aspects of the software gives a weird feel and have room for improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
November 2019

Project Managing Made Easy

Pros

It organizes projects quite nicely and allows for the urgent sharing of files among team members.

Cons

Some technical glitches do occur, and the most frustrating one is when a project gets deleted on its own and it is always unclear how that happens. Sometimes, the activity log doesn't match the current project and shows information from the previous project, leading to time wastage and misinformation. Furthermore, there are instances when the activity log section doesn't offer the option to post a file or message, only providing file linking options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Paweena

Information Services, 11-50 employees

More than a year

5.0
November 2019

It will be even bettter if we can place table & color on the post

Pros

It's more convenient to use and read posts. When we have detailed information to share among the team, it is legitimate and easy to comprehend.

Cons

I'm unable to edit and add color to my posts. Additionally, posting tables is not supported.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luke

Utilities, 51-100 employees

Less than a year

4.0
November 2019

Great!! Would recommend!!

Pros

The system's ease of use and the promptness of customer service are commendable. The new system is professional and user-friendly.

Cons

Occasionally, there can be some loading delays but this happens rarely.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Molly

Construction, 101-500 employees

Less than a year

4.0
November 2019

Robust Project Management

Pros

The user-friendliness of 5 pm is remarkable. The features are presented in an intuitive manner, and I can customize my dashboard for a personalized experience. The robust filters and sorting feature are highly valuable. Additionally, the pricing is great, language switching is not a problem and the mobile app allows for seamless updates on the go.

Cons

The search feature sometimes yields irrelevant results. There can also be some lag time, and the design isn't the most modern. Nevertheless, I find the software to be highly useful overall!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

H

Hannah

Management Consulting, 1-10 employees

Less than 6 months

4.0
November 2019

Excellent tool for managing projects among teams

Pros

It is easy to leverage for my projects with small to medium-sized teams. It also seamlessly integrates with email and stores essential project-related documents. Furthermore the ability to track tasks, assign resources and quickly edit is a major advantage.

Cons

It took a little time to become comfortable with using it, but that's expected when using any new tool. Integrating it into our workflow wasn't particularly difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

S

Stephanie

Construction, 51-100 employees

More than a year

4.0
November 2019

Gets the Job Done

Pros

The functionality is excellent and it eventually allow us to train new employees quite easily.

Cons

It would be great if I could have two different tasks open in separate windows side by side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Caroline

Information Technology and Services, 51-100 employees

More than a year

3.0
November 2019

User Feedback

Pros

Since I am familiar with our company's processes, I can easily set up projects and manage hours, budget and time.

Cons

The reporting capabilities meet my needs perfectly. So I have no issues so far but further improvements can make this software even better I believe.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Mandy

Non-Profit Organization Management, 11-50 employees

More than a year

3.0
November 2019

Training on the system is vital to team success

Pros

The ability to tag other team members on tasks is a valuable feature.

Cons

I struggle to locate my tasks, whether completed or not, in the system. Sometimes, I need to access notes/context on a task/project, regardless of whether it's mine or not. Finding completed items can be challenging, especially since our team uses the system to varying degrees which makes it difficult to know where to find notes, statuses, etc.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

8

J

Jensen

Executive Office, 11-50 employees

Less than a year

4.0
November 2019

A Very Helpful Tool for the Person w/ Too Many Tasks

Pros

It allows me to track my time spent on a project, monitor progress, add details and observe the advancement of my work. Having a dynamic to-do list separate from my planner is quite appropriate.

Cons

The only drawback I can mention is that it's not a visually-oriented platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Jane

Publishing, 1-10 employees

More than a year

5.0
November 2019

5pm Saves Time, Money, and Effort

Pros

It has an intuitive interface, making it easy for me to track multiple projects being handled by different individuals.

Cons

For a very small business like mine, the cost can be a bit high. However, there are ways to use it strategically and keep the expenses down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jenna

Package/Freight Delivery, 101-500 employees

Less than a year

4.0
November 2019

5PM

Pros

In predicting upcoming deliveries and projects, the software assisted our campus well.

Cons

A calendar feature would have been helpful in organizing our projects more effectively.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

J

Jemeul

E-Learning, 1-10 employees

More than a year

4.0
November 2019

Great Software

Pros

The recent interface upgrades are impressive and I like how easy the software is to use. The color coding and icons greatly aid in distinguishing different areas.

Cons

It was quite confusing in the start where to enter progress updates, but the interface updates have resolved that issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lionel

Capital Markets, 51-100 employees

Less than a year

4.0
November 2019

Pros and Cons

Pros

It serves as a reminder and acts as a to-do list for daily tasks which ensures that we forgot nothing in the process.

Cons

There are times when it lags and takes a while to load.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jennifer

Health, Wellness and Fitness, 500+ employees

Less than a year

4.0
November 2019

Jennifer McKibben - Review

Pros

Navigation is fairly simple. I also like being able to access my tasks directly and view upcoming deadlines.

Cons

I believe the software's appearance and interface could be improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Martin

Information Services, 101-500 employees

Less than a year

5.0
November 2019

5 PM Pros and Cons

Pros

It is user-friendly for group projects, allowing members to add details and complete tasks.

Cons

Honestly, there is nothing noteworthy. However, there are times when it doesn't automatically assign task members, and manual selection is required.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shawna

Retail, 500+ employees

More than a year

4.0
November 2019

Easy Peasy

Pros

It is user-friendly, and I like that it sends email updates to the project team which allows timely and easy communication.

Cons

Sometimes, in the beginning the features are challenging to figure out. I still haven't been able to determine how to update my password.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

P

Peter

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
November 2019

Good software for dialy use.

Pros

The developers continually add new features and improve the design to enhance user friendliness.

Cons

It is not possible to transform all the data for use with other software. It only allows for creating backups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Sophie

Internet, 101-500 employees

More than a year

4.0
November 2019

Very useful platform

Pros

I love the design of 5pm. Logging in to this platform is not an issue and it takes me directly to my projects.

Cons

Using 5pm on mobile devices is difficult. The design looks significantly different, and navigating through it is a challenge.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

H

Heather

Higher Education, 500+ employees

More than a year

4.0
November 2019

5PM Review

Pros

The 5PM project management system allows my team to maintain a comprehensive record of our projects, which is highly valuable.

Cons

Tracking conversation threads in 5PM and finding previously noted information in the text thread can be difficult.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

Jorge

Plastics, 51-100 employees

More than a year

4.0
November 2019

Gets the job done.

Pros

It allows me to document projects and communicate with team members from a single portal. Additionally, I can easily store media files within the same project.

Cons

Personally, I didn't like the interface. I believe it could benefit from a visual update to match the current decade.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

J

Jason

Consumer Goods, 51-100 employees

Less than a year

5.0
November 2019

So easy to use!!

Pros

Using this software has been highly intuitive for me. While I may not be using it to its full potential still it perfectly meets my needs.

Cons

I have been using this software for six months, and so far I am happy and have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jonathan

Internet, 51-100 employees

More than a year

4.0
November 2019

5pm Review

Pros

The new template is fantastic, offering a wide range of features. I find it user-friendly and enjoyable to work with.

Cons

Occasionally, the load speeds are slow. There are some minor bugs but the new template has resolved most of the problems.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Z

Zsolt

Graphic Design, 1-10 employees

More than a year

4.0
November 2019

Great or slow

Pros

All the features are very impressive, and the overall concept is well-thought-out and practical.

Cons

Unfortunately, some of the features in the new UI interface work quite slow. Improving their speed would be highly beneficial.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

7

L

Lindsay

Arts and Crafts, 11-50 employees

More than a year

3.0
November 2019

Helps to manage projects

Pros

Having a centralized platform where all information and correspondence can take place is something we desired of and 5pm fulfilled that desire.

Cons

The information displayed is not very clear. There is often an overwhelming amount of information with limited ways to sort through it. I end up spending a lot of time scrolling and searching for specific details.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

Jeremy

Education Management, 51-100 employees

More than a year

4.0
November 2019

Great for project management

Pros

The capability to assign different roles to various users is highly beneficial.

Cons

It would be beneficial if the software could seamlessly handle our design files without the need to export them as JPG or PDF. Being able to share actual design files back and forth would be a valuable feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
November 2019

Good software so far!

Pros

The software does exactly what it claims to do, effectively managing my tasks.

Cons

There are instances when I can't log in on other computers, and I am not sure if it's a software error or an issue from my side.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

E

Elicia

Newspapers, 500+ employees

Less than a year

3.0
November 2019

My review

Pros

It greatly contributes to keeping everyone organized, for the most part.

Cons

I've noticed that I've been missing a lot of email communication from 5pm. The new layout is confusing and not very user friendly.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

N

Nevada

Leisure Travel & Tourism, 11-50 employees

More than a year

5.0
November 2019

Makes Tracking Hours Easy!

Pros

I'm really impressed by the capability to group tasks and projects into different categories. We utilize these groups to break down each project according to different organizational entities. This makes it easy to track the hours dedicated to each group and identify which one consumes most of my time. Another highly valuable feature for me is the workload report, which allows me to quickly assess the number of projects I have within a specific time frame. For instance, in the next three weeks, I have a total of 29 projects to work on.

Cons

The Timeline feature is the only aspect that poses any issues for me. While the information it provides is useful, I find the task dragging capability too sensitive. However, this could also be due to my own user error.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jeffrey

Accounting, 1-10 employees

Less than a year

4.0
November 2019

Finally - easy drag-n-drop Gantt charts for multi-project management

Pros

I searched a lot for software that would cater to the needs of a fast-paced consulting firm with remote employees which provides an easy overview of project progress and allow quick adjustments to timelines based on quick discussions with team members. Well my search ended on 5pm.

Cons

It would be great to have a few more customizable fields for more detailed sorting. Additionally, improved handling of non-project tasks would be beneficial. Lastly, having a CRM component would be a cool addition.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

J

John

Marketing and Advertising, 1-10 employees

More than a year

4.0
November 2019

Good for managing several different projects

Pros

The two benefits are, it is easy to organize projects and tasks for various departments within our marketing team.

Cons

Sometimes, using the search function can be challenging, and I occasionally accidentally have the "all users" view selected.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

More than a year

4.0
July 2019

Swiss army knife that does much, excels at few

Pros

It's relatively simple to use, although many features are not personally applicable to my needs.

Cons

At times, the software slows down and some features are not very intuitive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T

Timothy

Education Management, 51-100 employees

Less than a year

4.0
April 2019

Great!

Pros

I absolutely love it! It serves its purpose perfectly, with its simple and well-designed interface.

Cons

It would be great to see some updates to the software. Other than that, I have no complaints.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Jaros?aw

Education Management, 11-50 employees

Less than a year

4.0
April 2019

It doesn't take much to improve

Pros

The option of organizing of everything within the tab system is something I love, and the fact that the search box remains easily accessible at the top of the page, regardless of other functionalities I choose to use in the meantime.

Cons

The software has a outdated appearance, which makes it less comprehensible to me. However, I imagine the new beta interface is specifically designed to address this issue. Additionally, the report feature doesn't allow for viewing only a few selected projects as it's either all projects or just one.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

E

Eric

Plastics, 1-10 employees

More than a year

5.0
March 2019

Organization

Pros

This software provides a centralized location for me and my clients to store all conversations and files related to our projects. If there are any questions, it is easy to refer back and review previous discussions or access relevant files. As a small company interacting with numerous individuals from larger organizations, it greatly helps in keeping everything organized and on schedule.

Cons

Personally, I haven't encountered any issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
March 2019

Nice system to manage tasks and simple project, good value

Pros

It's a reliable project management software for handling simple projects, tasks and tickets.

Cons

The software lacks task dependency handling and doesn't support agile project processes. Additionally, the mobile app is not very impressive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

M

Mark

Publishing, 11-50 employees

More than a year

5.0
March 2019

Works Great

Pros

5pm is excellent for keeping our team on track and managing deadlines. We have never encountered any issues with the software. It does exactly what we need it to do; internally manage projects. Keep up the great work!

Cons

It could be a bit more affordable for the value it provides.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
March 2019

Organization is Key

Pros

The precise time tracking capability of 5pm is a game-changer! I am thrilled that I can leave notes in project tasks and make adjustments whenever necessary. My productivity levels have skyrocketed!

Cons

The only drawback I can think of is the software's design. It feels very outdated and old-fashioned. It would be fantastic if it could be updated to have a more visually appealing interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10