Total 102 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

49%

3

Stars

12%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
August 2022

An easy-to-use project management tool

Pros

The software offers customization options and is convenient to use. It features a real-time chat box and supports multiple languages. It greatly assists in tracking work progress with the team.

Cons

Using 5pm on mobile devices can be a bit challenging as it takes time to load.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

V

VerifiedReviewer

Writing and Editing, 1-10 employees

4.0
August 2022

An easy-to-use project management tool

Pros

5pm is user-friendly and offers customization options, making it an excellent choice for managing projects. I appreciate its real-time chat feature and the ability to use it in multiple languages. It's instrumental in monitoring work progress within a team.

Cons

While it excels on desktop, it can be challenging to use on mobile devices, and there can be some delays in loading.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Victoria

Consumer Services, 1-10 employees

More than a year

5.0
April 2021

Easy and Efficient Task Management

Pros

It's simple to use, especially when adding tasks with deadlines via email. The percentage tracker allows for quick progress checks. Adding notes, links, and relevant information is also easy. The mobile app is perfect for on the go management.

Cons

The iPhone app has a few missing features but they are not deal-breakers for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

V

VictoriaB.

Consumer Services, 1-10 employees

5.0
April 2021

Easy and Efficient Task Management

Pros

For myNeeds,5pm serves as a straightforward and comprehensive task management solution. Adding tasks with deadlines via email is a breeze. The percentage tracker simplifies progress checks, and addingNotes, links, and other relevant information is a seamless process. The mobile app also allows for on-the-go management.

Cons

The iOS app lacks certain features, although they aren't deal-breakers for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Francesco

Financial Services, 101-500 employees

More than a year

5.0
June 2020

Clean and easy task management

Pros

Task creation is very easy and the messaging system is well-organized. I use it to coordinate with my team for design-oriented tasks and it works exceptionally well.

Cons

Some of the logics could use a redesign. For example, currently, you can't upload a file when you first open a task. You can only do so once the task is open or as an attachment in the messaging system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

F

FrancescoV.

Financial Services, 101-500 employees

5.0
June 2020

Clean and easy task management

Pros

5pm offers a clean and simple approach to task management. Task creation is straightforward, and the messaging system is efficient for coordinating with my team, especially for design-oriented tasks.

Cons

There are some logical improvements that could be made, such as the ability to upload files directly when opening a task. Currently, you can only upload files after the task is open or as attachments in the messaging system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

DanielJ.

Higher Education, 500+ employees

5.0
March 2020

Awesome way of keeping track of all my tasks!

Pros

I really appreciate the efficient manner in which I can manage my projects and tasks using5pm. It's a fantastic tool that helps keep me organized and allows me to stay updated on my team's activities. The software boasts an interactive interface that greatly aids in maintaining order and productivity.

Cons

Initially, some of the features might seem a bit perplexing, but as you become accustomed to how5pm operates, it becomes much more straightforward.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Daniel

Higher Education, 500+ employees

Less than a year

5.0
March 2020

Awesome way of keeping track of all my tasks!

Pros

5pm is an excellent tool for keeping my projects and tasks organized. It provides real time updates on my teams activities. The software has an engaging interface that promotes effective organization.

Cons

Initially, some features might seem a bit confusing, but they become easier to understand once you learn how 5pm works.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

MelanieA.

Publishing, 1-10 employees

4.0
February 2020

Projects and Teams Unite

Pros

Using this software has greatly simplified managing my projects. It offers a comprehensive set of tools that allow me to effortlessly oversee all aspects of my projects and generate reports. The ability to communicate with my team within the platform is a significant advantage, and I can seamlessly monitor multiple projects in a single location. It has significantly enhanced our productivity.

Cons

The abundance of options within this software can be a bit overwhelming at first glance. It may lead toNot utilizing all of its features effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melanie

Publishing, 1-10 employees

Less than a year

4.0
February 2020

Projects and Teams Unite

Pros

5pm software has significantly simplified the tracking of my projects. Everything I need is just a click away. I can easily chat with my team and manage multiple projects in one place. It has truly enhanced our productivity.

Cons

With the availability so do many different options in this software, it's possible that you may not use all of them. Also it can be overwhelming when you first explore the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kathy

E-Learning, 1-10 employees

More than a year

5.0
December 2019

Great resource to capture workflow

Pros

User friendly and allows multiple users to document their activities within the same projects.

Cons

I have no complaints but a question to ask. Does the software have a mobile app? If yes it would make it even more convenient to use at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Meghan

Higher Education, 500+ employees

More than a year

5.0
December 2019

5PM Review

Pros

Being able to access my correspondence with the marketing/communications department with easy one thing I like the most. It helps me pick up where we last left off.

Cons

It would be great if I had the option to only see my files when I log in instead of everyones projects. Additionally, finding certain documents/files can be challenging as they are titled by the marketing department, not by me. It would be helpful if files could be grouped by year or month and year.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

O

Olivia

Education Management, 11-50 employees

More than a year

4.0
November 2019

5pm user

Pros

I particularly enjoy being able to see the progress of other users work, which helps me determine where to start.

Cons

Certain aspects of the software gives a weird feel and have room for improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
November 2019

Project Managing Made Easy

Pros

It organizes projects quite nicely and allows for the urgent sharing of files among team members.

Cons

Some technical glitches do occur, and the most frustrating one is when a project gets deleted on its own and it is always unclear how that happens. Sometimes, the activity log doesn't match the current project and shows information from the previous project, leading to time wastage and misinformation. Furthermore, there are instances when the activity log section doesn't offer the option to post a file or message, only providing file linking options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Paweena

Information Services, 11-50 employees

More than a year

5.0
November 2019

It will be even bettter if we can place table & color on the post

Pros

It's more convenient to use and read posts. When we have detailed information to share among the team, it is legitimate and easy to comprehend.

Cons

I'm unable to edit and add color to my posts. Additionally, posting tables is not supported.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luke

Utilities, 51-100 employees

Less than a year

4.0
November 2019

Great!! Would recommend!!

Pros

The system's ease of use and the promptness of customer service are commendable. The new system is professional and user-friendly.

Cons

Occasionally, there can be some loading delays but this happens rarely.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Molly

Construction, 101-500 employees

Less than a year

4.0
November 2019

Robust Project Management

Pros

The user-friendliness of 5 pm is remarkable. The features are presented in an intuitive manner, and I can customize my dashboard for a personalized experience. The robust filters and sorting feature are highly valuable. Additionally, the pricing is great, language switching is not a problem and the mobile app allows for seamless updates on the go.

Cons

The search feature sometimes yields irrelevant results. There can also be some lag time, and the design isn't the most modern. Nevertheless, I find the software to be highly useful overall!

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

H

Hannah

Management Consulting, 1-10 employees

Less than 6 months

4.0
November 2019

Excellent tool for managing projects among teams

Pros

It is easy to leverage for my projects with small to medium-sized teams. It also seamlessly integrates with email and stores essential project-related documents. Furthermore the ability to track tasks, assign resources and quickly edit is a major advantage.

Cons

It took a little time to become comfortable with using it, but that's expected when using any new tool. Integrating it into our workflow wasn't particularly difficult.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

S

Stephanie

Construction, 51-100 employees

More than a year

4.0
November 2019

Gets the Job Done

Pros

The functionality is excellent and it eventually allow us to train new employees quite easily.

Cons

It would be great if I could have two different tasks open in separate windows side by side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C

Caroline

Information Technology and Services, 51-100 employees

More than a year

3.0
November 2019

User Feedback

Pros

Since I am familiar with our company's processes, I can easily set up projects and manage hours, budget and time.

Cons

The reporting capabilities meet my needs perfectly. So I have no issues so far but further improvements can make this software even better I believe.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8