5pm Software Reviews
102 Reviews
softwareOverall Rating
4.2
102 Reviews
Rating Distribution
5
(39)
4
(50)
3
(12)
2
(1)
1
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.2
102 Reviews
Rating Distribution
5
(39)
4
(50)
3
(12)
2
(1)
1
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
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Industry
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An easy-to-use project management tool
An easy-to-use project management tool
Pros
The software offers customization options and is convenient to use. It features a real-time chat box and supports multiple languages. It greatly assists in tracking work progress with the team.
Cons
Using 5pm on mobile devices can be a bit challenging as it takes time to load.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
August 2022
An easy-to-use project management tool
An easy-to-use project management tool
Pros
5pm is user-friendly and offers customization options, making it an excellent choice for managing projects. I appreciate its real-time chat feature and the ability to use it in multiple languages. It's instrumental in monitoring work progress within a team.
Cons
While it excels on desktop, it can be challenging to use on mobile devices, and there can be some delays in loading.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
VerifiedReviewer
Writing and Editing, 1-10 employees
August 2022
Easy and Efficient Task Management
Easy and Efficient Task Management
Pros
It's simple to use, especially when adding tasks with deadlines via email. The percentage tracker allows for quick progress checks. Adding notes, links, and relevant information is also easy. The mobile app is perfect for on the go management.
Cons
The iPhone app has a few missing features but they are not deal-breakers for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Victoria
Consumer Services, 1-10 employees
More than a year
April 2021
Easy and Efficient Task Management
Easy and Efficient Task Management
Pros
For myNeeds,5pm serves as a straightforward and comprehensive task management solution. Adding tasks with deadlines via email is a breeze. The percentage tracker simplifies progress checks, and addingNotes, links, and other relevant information is a seamless process. The mobile app also allows for on-the-go management.
Cons
The iOS app lacks certain features, although they aren't deal-breakers for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
VictoriaB.
Consumer Services, 1-10 employees
April 2021
Clean and easy task management
Clean and easy task management
Pros
Task creation is very easy and the messaging system is well-organized. I use it to coordinate with my team for design-oriented tasks and it works exceptionally well.
Cons
Some of the logics could use a redesign. For example, currently, you can't upload a file when you first open a task. You can only do so once the task is open or as an attachment in the messaging system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Francesco
Financial Services, 101-500 employees
More than a year
June 2020
Clean and easy task management
Clean and easy task management
Pros
5pm offers a clean and simple approach to task management. Task creation is straightforward, and the messaging system is efficient for coordinating with my team, especially for design-oriented tasks.
Cons
There are some logical improvements that could be made, such as the ability to upload files directly when opening a task. Currently, you can only upload files after the task is open or as attachments in the messaging system.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
FrancescoV.
Financial Services, 101-500 employees
June 2020
Awesome way of keeping track of all my tasks!
Awesome way of keeping track of all my tasks!
Pros
I really appreciate the efficient manner in which I can manage my projects and tasks using5pm. It's a fantastic tool that helps keep me organized and allows me to stay updated on my team's activities. The software boasts an interactive interface that greatly aids in maintaining order and productivity.
Cons
Initially, some of the features might seem a bit perplexing, but as you become accustomed to how5pm operates, it becomes much more straightforward.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
DanielJ.
Higher Education, 500+ employees
March 2020
Awesome way of keeping track of all my tasks!
Awesome way of keeping track of all my tasks!
Pros
5pm is an excellent tool for keeping my projects and tasks organized. It provides real time updates on my teams activities. The software has an engaging interface that promotes effective organization.
Cons
Initially, some features might seem a bit confusing, but they become easier to understand once you learn how 5pm works.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Higher Education, 500+ employees
Less than a year
March 2020
Projects and Teams Unite
Projects and Teams Unite
Pros
Using this software has greatly simplified managing my projects. It offers a comprehensive set of tools that allow me to effortlessly oversee all aspects of my projects and generate reports. The ability to communicate with my team within the platform is a significant advantage, and I can seamlessly monitor multiple projects in a single location. It has significantly enhanced our productivity.
Cons
The abundance of options within this software can be a bit overwhelming at first glance. It may lead toNot utilizing all of its features effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MelanieA.
Publishing, 1-10 employees
February 2020
Projects and Teams Unite
Projects and Teams Unite
Pros
5pm software has significantly simplified the tracking of my projects. Everything I need is just a click away. I can easily chat with my team and manage multiple projects in one place. It has truly enhanced our productivity.
Cons
With the availability so do many different options in this software, it's possible that you may not use all of them. Also it can be overwhelming when you first explore the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie
Publishing, 1-10 employees
Less than a year
February 2020
Great resource to capture workflow
Great resource to capture workflow
Pros
User friendly and allows multiple users to document their activities within the same projects.
Cons
I have no complaints but a question to ask. Does the software have a mobile app? If yes it would make it even more convenient to use at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
E-Learning, 1-10 employees
More than a year
December 2019
5PM Review
5PM Review
Pros
Being able to access my correspondence with the marketing/communications department with easy one thing I like the most. It helps me pick up where we last left off.
Cons
It would be great if I had the option to only see my files when I log in instead of everyones projects. Additionally, finding certain documents/files can be challenging as they are titled by the marketing department, not by me. It would be helpful if files could be grouped by year or month and year.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Meghan
Higher Education, 500+ employees
More than a year
December 2019
5pm user
5pm user
Pros
I particularly enjoy being able to see the progress of other users work, which helps me determine where to start.
Cons
Certain aspects of the software gives a weird feel and have room for improvement.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Olivia
Education Management, 11-50 employees
More than a year
November 2019
Project Managing Made Easy
Project Managing Made Easy
Pros
It organizes projects quite nicely and allows for the urgent sharing of files among team members.
Cons
Some technical glitches do occur, and the most frustrating one is when a project gets deleted on its own and it is always unclear how that happens. Sometimes, the activity log doesn't match the current project and shows information from the previous project, leading to time wastage and misinformation. Furthermore, there are instances when the activity log section doesn't offer the option to post a file or message, only providing file linking options.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than a year
November 2019
It will be even bettter if we can place table & color on the post
It will be even bettter if we can place table & color on the post
Pros
It's more convenient to use and read posts. When we have detailed information to share among the team, it is legitimate and easy to comprehend.
Cons
I'm unable to edit and add color to my posts. Additionally, posting tables is not supported.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paweena
Information Services, 11-50 employees
More than a year
November 2019
Great!! Would recommend!!
Great!! Would recommend!!
Pros
The system's ease of use and the promptness of customer service are commendable. The new system is professional and user-friendly.
Cons
Occasionally, there can be some loading delays but this happens rarely.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Luke
Utilities, 51-100 employees
Less than a year
November 2019
Robust Project Management
Robust Project Management
Pros
The user-friendliness of 5 pm is remarkable. The features are presented in an intuitive manner, and I can customize my dashboard for a personalized experience. The robust filters and sorting feature are highly valuable. Additionally, the pricing is great, language switching is not a problem and the mobile app allows for seamless updates on the go.
Cons
The search feature sometimes yields irrelevant results. There can also be some lag time, and the design isn't the most modern. Nevertheless, I find the software to be highly useful overall!
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Molly
Construction, 101-500 employees
Less than a year
November 2019
Excellent tool for managing projects among teams
Excellent tool for managing projects among teams
Pros
It is easy to leverage for my projects with small to medium-sized teams. It also seamlessly integrates with email and stores essential project-related documents. Furthermore the ability to track tasks, assign resources and quickly edit is a major advantage.
Cons
It took a little time to become comfortable with using it, but that's expected when using any new tool. Integrating it into our workflow wasn't particularly difficult.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Hannah
Management Consulting, 1-10 employees
Less than 6 months
November 2019
Gets the Job Done
Gets the Job Done
Pros
The functionality is excellent and it eventually allow us to train new employees quite easily.
Cons
It would be great if I could have two different tasks open in separate windows side by side.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stephanie
Construction, 51-100 employees
More than a year
November 2019
User Feedback
User Feedback
Pros
Since I am familiar with our company's processes, I can easily set up projects and manage hours, budget and time.
Cons
The reporting capabilities meet my needs perfectly. So I have no issues so far but further improvements can make this software even better I believe.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Caroline
Information Technology and Services, 51-100 employees
More than a year
November 2019
Training on the system is vital to team success
Training on the system is vital to team success
Pros
The ability to tag other team members on tasks is a valuable feature.
Cons
I struggle to locate my tasks, whether completed or not, in the system. Sometimes, I need to access notes/context on a task/project, regardless of whether it's mine or not. Finding completed items can be challenging, especially since our team uses the system to varying degrees which makes it difficult to know where to find notes, statuses, etc.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
8
Mandy
Non-Profit Organization Management, 11-50 employees
More than a year
November 2019
A Very Helpful Tool for the Person w/ Too Many Tasks
A Very Helpful Tool for the Person w/ Too Many Tasks
Pros
It allows me to track my time spent on a project, monitor progress, add details and observe the advancement of my work. Having a dynamic to-do list separate from my planner is quite appropriate.
Cons
The only drawback I can mention is that it's not a visually-oriented platform.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jensen
Executive Office, 11-50 employees
Less than a year
November 2019
5pm Saves Time, Money, and Effort
5pm Saves Time, Money, and Effort
Pros
It has an intuitive interface, making it easy for me to track multiple projects being handled by different individuals.
Cons
For a very small business like mine, the cost can be a bit high. However, there are ways to use it strategically and keep the expenses down.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jane
Publishing, 1-10 employees
More than a year
November 2019
5PM
5PM
Pros
In predicting upcoming deliveries and projects, the software assisted our campus well.
Cons
A calendar feature would have been helpful in organizing our projects more effectively.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
jenna
Package/Freight Delivery, 101-500 employees
Less than a year
November 2019
Great Software
Great Software
Pros
The recent interface upgrades are impressive and I like how easy the software is to use. The color coding and icons greatly aid in distinguishing different areas.
Cons
It was quite confusing in the start where to enter progress updates, but the interface updates have resolved that issue.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jemeul
E-Learning, 1-10 employees
More than a year
November 2019
Pros and Cons
Pros and Cons
Pros
It serves as a reminder and acts as a to-do list for daily tasks which ensures that we forgot nothing in the process.
Cons
There are times when it lags and takes a while to load.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lionel
Capital Markets, 51-100 employees
Less than a year
November 2019
Jennifer McKibben - Review
Jennifer McKibben - Review
Pros
Navigation is fairly simple. I also like being able to access my tasks directly and view upcoming deadlines.
Cons
I believe the software's appearance and interface could be improved.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jennifer
Health, Wellness and Fitness, 500+ employees
Less than a year
November 2019
5 PM Pros and Cons
5 PM Pros and Cons
Pros
It is user-friendly for group projects, allowing members to add details and complete tasks.
Cons
Honestly, there is nothing noteworthy. However, there are times when it doesn't automatically assign task members, and manual selection is required.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martin
Information Services, 101-500 employees
Less than a year
November 2019
Easy Peasy
Easy Peasy
Pros
It is user-friendly, and I like that it sends email updates to the project team which allows timely and easy communication.
Cons
Sometimes, in the beginning the features are challenging to figure out. I still haven't been able to determine how to update my password.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Shawna
Retail, 500+ employees
More than a year
November 2019
Good software for dialy use.
Good software for dialy use.
Pros
The developers continually add new features and improve the design to enhance user friendliness.
Cons
It is not possible to transform all the data for use with other software. It only allows for creating backups.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Peter
Health, Wellness and Fitness, 1-10 employees
More than a year
November 2019
Very useful platform
Very useful platform
Pros
I love the design of 5pm. Logging in to this platform is not an issue and it takes me directly to my projects.
Cons
Using 5pm on mobile devices is difficult. The design looks significantly different, and navigating through it is a challenge.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Sophie
Internet, 101-500 employees
More than a year
November 2019
5PM Review
5PM Review
Pros
The 5PM project management system allows my team to maintain a comprehensive record of our projects, which is highly valuable.
Cons
Tracking conversation threads in 5PM and finding previously noted information in the text thread can be difficult.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Heather
Higher Education, 500+ employees
More than a year
November 2019
Gets the job done.
Gets the job done.
Pros
It allows me to document projects and communicate with team members from a single portal. Additionally, I can easily store media files within the same project.
Cons
Personally, I didn't like the interface. I believe it could benefit from a visual update to match the current decade.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jorge
Plastics, 51-100 employees
More than a year
November 2019
So easy to use!!
So easy to use!!
Pros
Using this software has been highly intuitive for me. While I may not be using it to its full potential still it perfectly meets my needs.
Cons
I have been using this software for six months, and so far I am happy and have no complaints whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Consumer Goods, 51-100 employees
Less than a year
November 2019
5pm Review
5pm Review
Pros
The new template is fantastic, offering a wide range of features. I find it user-friendly and enjoyable to work with.
Cons
Occasionally, the load speeds are slow. There are some minor bugs but the new template has resolved most of the problems.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jonathan
Internet, 51-100 employees
More than a year
November 2019
Great or slow
Great or slow
Pros
All the features are very impressive, and the overall concept is well-thought-out and practical.
Cons
Unfortunately, some of the features in the new UI interface work quite slow. Improving their speed would be highly beneficial.
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
Zsolt
Graphic Design, 1-10 employees
More than a year
November 2019
Helps to manage projects
Helps to manage projects
Pros
Having a centralized platform where all information and correspondence can take place is something we desired of and 5pm fulfilled that desire.
Cons
The information displayed is not very clear. There is often an overwhelming amount of information with limited ways to sort through it. I end up spending a lot of time scrolling and searching for specific details.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Lindsay
Arts and Crafts, 11-50 employees
More than a year
November 2019
Great for project management
Great for project management
Pros
The capability to assign different roles to various users is highly beneficial.
Cons
It would be beneficial if the software could seamlessly handle our design files without the need to export them as JPG or PDF. Being able to share actual design files back and forth would be a valuable feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeremy
Education Management, 51-100 employees
More than a year
November 2019
Good software so far!
Good software so far!
Pros
The software does exactly what it claims to do, effectively managing my tasks.
Cons
There are instances when I can't log in on other computers, and I am not sure if it's a software error or an issue from my side.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
November 2019
My review
My review
Pros
It greatly contributes to keeping everyone organized, for the most part.
Cons
I've noticed that I've been missing a lot of email communication from 5pm. The new layout is confusing and not very user friendly.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Elicia
Newspapers, 500+ employees
Less than a year
November 2019
Makes Tracking Hours Easy!
Makes Tracking Hours Easy!
Pros
I'm really impressed by the capability to group tasks and projects into different categories. We utilize these groups to break down each project according to different organizational entities. This makes it easy to track the hours dedicated to each group and identify which one consumes most of my time. Another highly valuable feature for me is the workload report, which allows me to quickly assess the number of projects I have within a specific time frame. For instance, in the next three weeks, I have a total of 29 projects to work on.
Cons
The Timeline feature is the only aspect that poses any issues for me. While the information it provides is useful, I find the task dragging capability too sensitive. However, this could also be due to my own user error.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Nevada
Leisure Travel & Tourism, 11-50 employees
More than a year
November 2019
Finally - easy drag-n-drop Gantt charts for multi-project management
Finally - easy drag-n-drop Gantt charts for multi-project management
Pros
I searched a lot for software that would cater to the needs of a fast-paced consulting firm with remote employees which provides an easy overview of project progress and allow quick adjustments to timelines based on quick discussions with team members. Well my search ended on 5pm.
Cons
It would be great to have a few more customizable fields for more detailed sorting. Additionally, improved handling of non-project tasks would be beneficial. Lastly, having a CRM component would be a cool addition.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Jeffrey
Accounting, 1-10 employees
Less than a year
November 2019
Good for managing several different projects
Good for managing several different projects
Pros
The two benefits are, it is easy to organize projects and tasks for various departments within our marketing team.
Cons
Sometimes, using the search function can be challenging, and I occasionally accidentally have the "all users" view selected.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John
Marketing and Advertising, 1-10 employees
More than a year
November 2019
Swiss army knife that does much, excels at few
Swiss army knife that does much, excels at few
Pros
It's relatively simple to use, although many features are not personally applicable to my needs.
Cons
At times, the software slows down and some features are not very intuitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
July 2019
Great!
Great!
Pros
I absolutely love it! It serves its purpose perfectly, with its simple and well-designed interface.
Cons
It would be great to see some updates to the software. Other than that, I have no complaints.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Timothy
Education Management, 51-100 employees
Less than a year
April 2019
It doesn't take much to improve
It doesn't take much to improve
Pros
The option of organizing of everything within the tab system is something I love, and the fact that the search box remains easily accessible at the top of the page, regardless of other functionalities I choose to use in the meantime.
Cons
The software has a outdated appearance, which makes it less comprehensible to me. However, I imagine the new beta interface is specifically designed to address this issue. Additionally, the report feature doesn't allow for viewing only a few selected projects as it's either all projects or just one.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Jaros?aw
Education Management, 11-50 employees
Less than a year
April 2019
Organization
Organization
Pros
This software provides a centralized location for me and my clients to store all conversations and files related to our projects. If there are any questions, it is easy to refer back and review previous discussions or access relevant files. As a small company interacting with numerous individuals from larger organizations, it greatly helps in keeping everything organized and on schedule.
Cons
Personally, I haven't encountered any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Plastics, 1-10 employees
More than a year
March 2019
Nice system to manage tasks and simple project, good value
Nice system to manage tasks and simple project, good value
Pros
It's a reliable project management software for handling simple projects, tasks and tickets.
Cons
The software lacks task dependency handling and doesn't support agile project processes. Additionally, the mobile app is not very impressive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Not Specified, 11-50 employees
More than a year
March 2019
Works Great
Works Great
Pros
5pm is excellent for keeping our team on track and managing deadlines. We have never encountered any issues with the software. It does exactly what we need it to do; internally manage projects. Keep up the great work!
Cons
It could be a bit more affordable for the value it provides.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Mark
Publishing, 11-50 employees
More than a year
March 2019
Organization is Key
Organization is Key
Pros
The precise time tracking capability of 5pm is a game-changer! I am thrilled that I can leave notes in project tasks and make adjustments whenever necessary. My productivity levels have skyrocketed!
Cons
The only drawback I can think of is the software's design. It feels very outdated and old-fashioned. It would be fantastic if it could be updated to have a more visually appealing interface.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
March 2019
Filters
Sort by:
An easy-to-use project management tool
An easy-to-use project management tool
Pros
The software offers customization options and is convenient to use. It features a real-time chat box and supports multiple languages. It greatly assists in tracking work progress with the team.
Cons
Using 5pm on mobile devices can be a bit challenging as it takes time to load.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
August 2022
An easy-to-use project management tool
An easy-to-use project management tool
Pros
5pm is user-friendly and offers customization options, making it an excellent choice for managing projects. I appreciate its real-time chat feature and the ability to use it in multiple languages. It's instrumental in monitoring work progress within a team.
Cons
While it excels on desktop, it can be challenging to use on mobile devices, and there can be some delays in loading.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
VerifiedReviewer
Writing and Editing, 1-10 employees
August 2022
Easy and Efficient Task Management
Easy and Efficient Task Management
Pros
It's simple to use, especially when adding tasks with deadlines via email. The percentage tracker allows for quick progress checks. Adding notes, links, and relevant information is also easy. The mobile app is perfect for on the go management.
Cons
The iPhone app has a few missing features but they are not deal-breakers for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Victoria
Consumer Services, 1-10 employees
More than a year
April 2021
Easy and Efficient Task Management
Easy and Efficient Task Management
Pros
For myNeeds,5pm serves as a straightforward and comprehensive task management solution. Adding tasks with deadlines via email is a breeze. The percentage tracker simplifies progress checks, and addingNotes, links, and other relevant information is a seamless process. The mobile app also allows for on-the-go management.
Cons
The iOS app lacks certain features, although they aren't deal-breakers for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
VictoriaB.
Consumer Services, 1-10 employees
April 2021
Clean and easy task management
Clean and easy task management
Pros
Task creation is very easy and the messaging system is well-organized. I use it to coordinate with my team for design-oriented tasks and it works exceptionally well.
Cons
Some of the logics could use a redesign. For example, currently, you can't upload a file when you first open a task. You can only do so once the task is open or as an attachment in the messaging system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Francesco
Financial Services, 101-500 employees
More than a year
June 2020
Clean and easy task management
Clean and easy task management
Pros
5pm offers a clean and simple approach to task management. Task creation is straightforward, and the messaging system is efficient for coordinating with my team, especially for design-oriented tasks.
Cons
There are some logical improvements that could be made, such as the ability to upload files directly when opening a task. Currently, you can only upload files after the task is open or as attachments in the messaging system.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
FrancescoV.
Financial Services, 101-500 employees
June 2020
Awesome way of keeping track of all my tasks!
Awesome way of keeping track of all my tasks!
Pros
I really appreciate the efficient manner in which I can manage my projects and tasks using5pm. It's a fantastic tool that helps keep me organized and allows me to stay updated on my team's activities. The software boasts an interactive interface that greatly aids in maintaining order and productivity.
Cons
Initially, some of the features might seem a bit perplexing, but as you become accustomed to how5pm operates, it becomes much more straightforward.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
DanielJ.
Higher Education, 500+ employees
March 2020
Awesome way of keeping track of all my tasks!
Awesome way of keeping track of all my tasks!
Pros
5pm is an excellent tool for keeping my projects and tasks organized. It provides real time updates on my teams activities. The software has an engaging interface that promotes effective organization.
Cons
Initially, some features might seem a bit confusing, but they become easier to understand once you learn how 5pm works.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Higher Education, 500+ employees
Less than a year
March 2020
Projects and Teams Unite
Projects and Teams Unite
Pros
Using this software has greatly simplified managing my projects. It offers a comprehensive set of tools that allow me to effortlessly oversee all aspects of my projects and generate reports. The ability to communicate with my team within the platform is a significant advantage, and I can seamlessly monitor multiple projects in a single location. It has significantly enhanced our productivity.
Cons
The abundance of options within this software can be a bit overwhelming at first glance. It may lead toNot utilizing all of its features effectively.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MelanieA.
Publishing, 1-10 employees
February 2020
Projects and Teams Unite
Projects and Teams Unite
Pros
5pm software has significantly simplified the tracking of my projects. Everything I need is just a click away. I can easily chat with my team and manage multiple projects in one place. It has truly enhanced our productivity.
Cons
With the availability so do many different options in this software, it's possible that you may not use all of them. Also it can be overwhelming when you first explore the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie
Publishing, 1-10 employees
Less than a year
February 2020
Great resource to capture workflow
Great resource to capture workflow
Pros
User friendly and allows multiple users to document their activities within the same projects.
Cons
I have no complaints but a question to ask. Does the software have a mobile app? If yes it would make it even more convenient to use at times.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
E-Learning, 1-10 employees
More than a year
December 2019
5PM Review
5PM Review
Pros
Being able to access my correspondence with the marketing/communications department with easy one thing I like the most. It helps me pick up where we last left off.
Cons
It would be great if I had the option to only see my files when I log in instead of everyones projects. Additionally, finding certain documents/files can be challenging as they are titled by the marketing department, not by me. It would be helpful if files could be grouped by year or month and year.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Meghan
Higher Education, 500+ employees
More than a year
December 2019
5pm user
5pm user
Pros
I particularly enjoy being able to see the progress of other users work, which helps me determine where to start.
Cons
Certain aspects of the software gives a weird feel and have room for improvement.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Olivia
Education Management, 11-50 employees
More than a year
November 2019
Project Managing Made Easy
Project Managing Made Easy
Pros
It organizes projects quite nicely and allows for the urgent sharing of files among team members.
Cons
Some technical glitches do occur, and the most frustrating one is when a project gets deleted on its own and it is always unclear how that happens. Sometimes, the activity log doesn't match the current project and shows information from the previous project, leading to time wastage and misinformation. Furthermore, there are instances when the activity log section doesn't offer the option to post a file or message, only providing file linking options.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than a year
November 2019
It will be even bettter if we can place table & color on the post
It will be even bettter if we can place table & color on the post
Pros
It's more convenient to use and read posts. When we have detailed information to share among the team, it is legitimate and easy to comprehend.
Cons
I'm unable to edit and add color to my posts. Additionally, posting tables is not supported.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paweena
Information Services, 11-50 employees
More than a year
November 2019
Great!! Would recommend!!
Great!! Would recommend!!
Pros
The system's ease of use and the promptness of customer service are commendable. The new system is professional and user-friendly.
Cons
Occasionally, there can be some loading delays but this happens rarely.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Luke
Utilities, 51-100 employees
Less than a year
November 2019
Robust Project Management
Robust Project Management
Pros
The user-friendliness of 5 pm is remarkable. The features are presented in an intuitive manner, and I can customize my dashboard for a personalized experience. The robust filters and sorting feature are highly valuable. Additionally, the pricing is great, language switching is not a problem and the mobile app allows for seamless updates on the go.
Cons
The search feature sometimes yields irrelevant results. There can also be some lag time, and the design isn't the most modern. Nevertheless, I find the software to be highly useful overall!
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Molly
Construction, 101-500 employees
Less than a year
November 2019
Excellent tool for managing projects among teams
Excellent tool for managing projects among teams
Pros
It is easy to leverage for my projects with small to medium-sized teams. It also seamlessly integrates with email and stores essential project-related documents. Furthermore the ability to track tasks, assign resources and quickly edit is a major advantage.
Cons
It took a little time to become comfortable with using it, but that's expected when using any new tool. Integrating it into our workflow wasn't particularly difficult.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Hannah
Management Consulting, 1-10 employees
Less than 6 months
November 2019
Gets the Job Done
Gets the Job Done
Pros
The functionality is excellent and it eventually allow us to train new employees quite easily.
Cons
It would be great if I could have two different tasks open in separate windows side by side.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stephanie
Construction, 51-100 employees
More than a year
November 2019
User Feedback
User Feedback
Pros
Since I am familiar with our company's processes, I can easily set up projects and manage hours, budget and time.
Cons
The reporting capabilities meet my needs perfectly. So I have no issues so far but further improvements can make this software even better I believe.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Caroline
Information Technology and Services, 51-100 employees
More than a year
November 2019
Training on the system is vital to team success
Training on the system is vital to team success
Pros
The ability to tag other team members on tasks is a valuable feature.
Cons
I struggle to locate my tasks, whether completed or not, in the system. Sometimes, I need to access notes/context on a task/project, regardless of whether it's mine or not. Finding completed items can be challenging, especially since our team uses the system to varying degrees which makes it difficult to know where to find notes, statuses, etc.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
8
Mandy
Non-Profit Organization Management, 11-50 employees
More than a year
November 2019
A Very Helpful Tool for the Person w/ Too Many Tasks
A Very Helpful Tool for the Person w/ Too Many Tasks
Pros
It allows me to track my time spent on a project, monitor progress, add details and observe the advancement of my work. Having a dynamic to-do list separate from my planner is quite appropriate.
Cons
The only drawback I can mention is that it's not a visually-oriented platform.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jensen
Executive Office, 11-50 employees
Less than a year
November 2019
5pm Saves Time, Money, and Effort
5pm Saves Time, Money, and Effort
Pros
It has an intuitive interface, making it easy for me to track multiple projects being handled by different individuals.
Cons
For a very small business like mine, the cost can be a bit high. However, there are ways to use it strategically and keep the expenses down.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jane
Publishing, 1-10 employees
More than a year
November 2019
5PM
5PM
Pros
In predicting upcoming deliveries and projects, the software assisted our campus well.
Cons
A calendar feature would have been helpful in organizing our projects more effectively.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
jenna
Package/Freight Delivery, 101-500 employees
Less than a year
November 2019
Great Software
Great Software
Pros
The recent interface upgrades are impressive and I like how easy the software is to use. The color coding and icons greatly aid in distinguishing different areas.
Cons
It was quite confusing in the start where to enter progress updates, but the interface updates have resolved that issue.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jemeul
E-Learning, 1-10 employees
More than a year
November 2019
Pros and Cons
Pros and Cons
Pros
It serves as a reminder and acts as a to-do list for daily tasks which ensures that we forgot nothing in the process.
Cons
There are times when it lags and takes a while to load.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lionel
Capital Markets, 51-100 employees
Less than a year
November 2019
Jennifer McKibben - Review
Jennifer McKibben - Review
Pros
Navigation is fairly simple. I also like being able to access my tasks directly and view upcoming deadlines.
Cons
I believe the software's appearance and interface could be improved.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jennifer
Health, Wellness and Fitness, 500+ employees
Less than a year
November 2019
5 PM Pros and Cons
5 PM Pros and Cons
Pros
It is user-friendly for group projects, allowing members to add details and complete tasks.
Cons
Honestly, there is nothing noteworthy. However, there are times when it doesn't automatically assign task members, and manual selection is required.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Martin
Information Services, 101-500 employees
Less than a year
November 2019
Easy Peasy
Easy Peasy
Pros
It is user-friendly, and I like that it sends email updates to the project team which allows timely and easy communication.
Cons
Sometimes, in the beginning the features are challenging to figure out. I still haven't been able to determine how to update my password.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Shawna
Retail, 500+ employees
More than a year
November 2019
Good software for dialy use.
Good software for dialy use.
Pros
The developers continually add new features and improve the design to enhance user friendliness.
Cons
It is not possible to transform all the data for use with other software. It only allows for creating backups.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Peter
Health, Wellness and Fitness, 1-10 employees
More than a year
November 2019
Very useful platform
Very useful platform
Pros
I love the design of 5pm. Logging in to this platform is not an issue and it takes me directly to my projects.
Cons
Using 5pm on mobile devices is difficult. The design looks significantly different, and navigating through it is a challenge.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Sophie
Internet, 101-500 employees
More than a year
November 2019
5PM Review
5PM Review
Pros
The 5PM project management system allows my team to maintain a comprehensive record of our projects, which is highly valuable.
Cons
Tracking conversation threads in 5PM and finding previously noted information in the text thread can be difficult.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Heather
Higher Education, 500+ employees
More than a year
November 2019
Gets the job done.
Gets the job done.
Pros
It allows me to document projects and communicate with team members from a single portal. Additionally, I can easily store media files within the same project.
Cons
Personally, I didn't like the interface. I believe it could benefit from a visual update to match the current decade.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jorge
Plastics, 51-100 employees
More than a year
November 2019
So easy to use!!
So easy to use!!
Pros
Using this software has been highly intuitive for me. While I may not be using it to its full potential still it perfectly meets my needs.
Cons
I have been using this software for six months, and so far I am happy and have no complaints whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Consumer Goods, 51-100 employees
Less than a year
November 2019
5pm Review
5pm Review
Pros
The new template is fantastic, offering a wide range of features. I find it user-friendly and enjoyable to work with.
Cons
Occasionally, the load speeds are slow. There are some minor bugs but the new template has resolved most of the problems.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jonathan
Internet, 51-100 employees
More than a year
November 2019
Great or slow
Great or slow
Pros
All the features are very impressive, and the overall concept is well-thought-out and practical.
Cons
Unfortunately, some of the features in the new UI interface work quite slow. Improving their speed would be highly beneficial.
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
Zsolt
Graphic Design, 1-10 employees
More than a year
November 2019
Helps to manage projects
Helps to manage projects
Pros
Having a centralized platform where all information and correspondence can take place is something we desired of and 5pm fulfilled that desire.
Cons
The information displayed is not very clear. There is often an overwhelming amount of information with limited ways to sort through it. I end up spending a lot of time scrolling and searching for specific details.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Lindsay
Arts and Crafts, 11-50 employees
More than a year
November 2019
Great for project management
Great for project management
Pros
The capability to assign different roles to various users is highly beneficial.
Cons
It would be beneficial if the software could seamlessly handle our design files without the need to export them as JPG or PDF. Being able to share actual design files back and forth would be a valuable feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeremy
Education Management, 51-100 employees
More than a year
November 2019
Good software so far!
Good software so far!
Pros
The software does exactly what it claims to do, effectively managing my tasks.
Cons
There are instances when I can't log in on other computers, and I am not sure if it's a software error or an issue from my side.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
November 2019
My review
My review
Pros
It greatly contributes to keeping everyone organized, for the most part.
Cons
I've noticed that I've been missing a lot of email communication from 5pm. The new layout is confusing and not very user friendly.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Elicia
Newspapers, 500+ employees
Less than a year
November 2019
Makes Tracking Hours Easy!
Makes Tracking Hours Easy!
Pros
I'm really impressed by the capability to group tasks and projects into different categories. We utilize these groups to break down each project according to different organizational entities. This makes it easy to track the hours dedicated to each group and identify which one consumes most of my time. Another highly valuable feature for me is the workload report, which allows me to quickly assess the number of projects I have within a specific time frame. For instance, in the next three weeks, I have a total of 29 projects to work on.
Cons
The Timeline feature is the only aspect that poses any issues for me. While the information it provides is useful, I find the task dragging capability too sensitive. However, this could also be due to my own user error.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Nevada
Leisure Travel & Tourism, 11-50 employees
More than a year
November 2019
Finally - easy drag-n-drop Gantt charts for multi-project management
Finally - easy drag-n-drop Gantt charts for multi-project management
Pros
I searched a lot for software that would cater to the needs of a fast-paced consulting firm with remote employees which provides an easy overview of project progress and allow quick adjustments to timelines based on quick discussions with team members. Well my search ended on 5pm.
Cons
It would be great to have a few more customizable fields for more detailed sorting. Additionally, improved handling of non-project tasks would be beneficial. Lastly, having a CRM component would be a cool addition.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Jeffrey
Accounting, 1-10 employees
Less than a year
November 2019
Good for managing several different projects
Good for managing several different projects
Pros
The two benefits are, it is easy to organize projects and tasks for various departments within our marketing team.
Cons
Sometimes, using the search function can be challenging, and I occasionally accidentally have the "all users" view selected.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John
Marketing and Advertising, 1-10 employees
More than a year
November 2019
Swiss army knife that does much, excels at few
Swiss army knife that does much, excels at few
Pros
It's relatively simple to use, although many features are not personally applicable to my needs.
Cons
At times, the software slows down and some features are not very intuitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
July 2019
Great!
Great!
Pros
I absolutely love it! It serves its purpose perfectly, with its simple and well-designed interface.
Cons
It would be great to see some updates to the software. Other than that, I have no complaints.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Timothy
Education Management, 51-100 employees
Less than a year
April 2019
It doesn't take much to improve
It doesn't take much to improve
Pros
The option of organizing of everything within the tab system is something I love, and the fact that the search box remains easily accessible at the top of the page, regardless of other functionalities I choose to use in the meantime.
Cons
The software has a outdated appearance, which makes it less comprehensible to me. However, I imagine the new beta interface is specifically designed to address this issue. Additionally, the report feature doesn't allow for viewing only a few selected projects as it's either all projects or just one.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Jaros?aw
Education Management, 11-50 employees
Less than a year
April 2019
Organization
Organization
Pros
This software provides a centralized location for me and my clients to store all conversations and files related to our projects. If there are any questions, it is easy to refer back and review previous discussions or access relevant files. As a small company interacting with numerous individuals from larger organizations, it greatly helps in keeping everything organized and on schedule.
Cons
Personally, I haven't encountered any issues with the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Plastics, 1-10 employees
More than a year
March 2019
Nice system to manage tasks and simple project, good value
Nice system to manage tasks and simple project, good value
Pros
It's a reliable project management software for handling simple projects, tasks and tickets.
Cons
The software lacks task dependency handling and doesn't support agile project processes. Additionally, the mobile app is not very impressive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Not Specified, 11-50 employees
More than a year
March 2019
Works Great
Works Great
Pros
5pm is excellent for keeping our team on track and managing deadlines. We have never encountered any issues with the software. It does exactly what we need it to do; internally manage projects. Keep up the great work!
Cons
It could be a bit more affordable for the value it provides.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Mark
Publishing, 11-50 employees
More than a year
March 2019
Organization is Key
Organization is Key
Pros
The precise time tracking capability of 5pm is a game-changer! I am thrilled that I can leave notes in project tasks and make adjustments whenever necessary. My productivity levels have skyrocketed!
Cons
The only drawback I can think of is the software's design. It feels very outdated and old-fashioned. It would be fantastic if it could be updated to have a more visually appealing interface.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
March 2019