
5pm Software Reviews
Total 102 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars49%
3
Stars12%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than a year
“An easy-to-use project management tool
Pros
The software offers customization options and is convenient to use. It features a real-time chat box and supports multiple languages. It greatly assists in tracking work progress with the team.
Cons
Using 5pm on mobile devices can be a bit challenging as it takes time to load.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
VerifiedReviewer
Writing and Editing, 1-10 employees
“An easy-to-use project management tool
Pros
5pm is user-friendly and offers customization options, making it an excellent choice for managing projects. I appreciate its real-time chat feature and the ability to use it in multiple languages. It's instrumental in monitoring work progress within a team.
Cons
While it excels on desktop, it can be challenging to use on mobile devices, and there can be some delays in loading.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria
Consumer Services, 1-10 employees
More than a year
“Easy and Efficient Task Management
Pros
It's simple to use, especially when adding tasks with deadlines via email. The percentage tracker allows for quick progress checks. Adding notes, links, and relevant information is also easy. The mobile app is perfect for on the go management.
Cons
The iPhone app has a few missing features but they are not deal-breakers for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
VictoriaB.
Consumer Services, 1-10 employees
“Easy and Efficient Task Management
Pros
For myNeeds,5pm serves as a straightforward and comprehensive task management solution. Adding tasks with deadlines via email is a breeze. The percentage tracker simplifies progress checks, and addingNotes, links, and other relevant information is a seamless process. The mobile app also allows for on-the-go management.
Cons
The iOS app lacks certain features, although they aren't deal-breakers for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francesco
Financial Services, 101-500 employees
More than a year
“Clean and easy task management
Pros
Task creation is very easy and the messaging system is well-organized. I use it to coordinate with my team for design-oriented tasks and it works exceptionally well.
Cons
Some of the logics could use a redesign. For example, currently, you can't upload a file when you first open a task. You can only do so once the task is open or as an attachment in the messaging system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
FrancescoV.
Financial Services, 101-500 employees
“Clean and easy task management
Pros
5pm offers a clean and simple approach to task management. Task creation is straightforward, and the messaging system is efficient for coordinating with my team, especially for design-oriented tasks.
Cons
There are some logical improvements that could be made, such as the ability to upload files directly when opening a task. Currently, you can only upload files after the task is open or as attachments in the messaging system.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
DanielJ.
Higher Education, 500+ employees
“Awesome way of keeping track of all my tasks!
Pros
I really appreciate the efficient manner in which I can manage my projects and tasks using5pm. It's a fantastic tool that helps keep me organized and allows me to stay updated on my team's activities. The software boasts an interactive interface that greatly aids in maintaining order and productivity.
Cons
Initially, some of the features might seem a bit perplexing, but as you become accustomed to how5pm operates, it becomes much more straightforward.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Daniel
Higher Education, 500+ employees
Less than a year
“Awesome way of keeping track of all my tasks!
Pros
5pm is an excellent tool for keeping my projects and tasks organized. It provides real time updates on my teams activities. The software has an engaging interface that promotes effective organization.
Cons
Initially, some features might seem a bit confusing, but they become easier to understand once you learn how 5pm works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
MelanieA.
Publishing, 1-10 employees
“Projects and Teams Unite
Pros
Using this software has greatly simplified managing my projects. It offers a comprehensive set of tools that allow me to effortlessly oversee all aspects of my projects and generate reports. The ability to communicate with my team within the platform is a significant advantage, and I can seamlessly monitor multiple projects in a single location. It has significantly enhanced our productivity.
Cons
The abundance of options within this software can be a bit overwhelming at first glance. It may lead toNot utilizing all of its features effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melanie
Publishing, 1-10 employees
Less than a year
“Projects and Teams Unite
Pros
5pm software has significantly simplified the tracking of my projects. Everything I need is just a click away. I can easily chat with my team and manage multiple projects in one place. It has truly enhanced our productivity.
Cons
With the availability so do many different options in this software, it's possible that you may not use all of them. Also it can be overwhelming when you first explore the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
E-Learning, 1-10 employees
More than a year
“Great resource to capture workflow
Pros
User friendly and allows multiple users to document their activities within the same projects.
Cons
I have no complaints but a question to ask. Does the software have a mobile app? If yes it would make it even more convenient to use at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meghan
Higher Education, 500+ employees
More than a year
“5PM Review
Pros
Being able to access my correspondence with the marketing/communications department with easy one thing I like the most. It helps me pick up where we last left off.
Cons
It would be great if I had the option to only see my files when I log in instead of everyones projects. Additionally, finding certain documents/files can be challenging as they are titled by the marketing department, not by me. It would be helpful if files could be grouped by year or month and year.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Olivia
Education Management, 11-50 employees
More than a year
“5pm user
Pros
I particularly enjoy being able to see the progress of other users work, which helps me determine where to start.
Cons
Certain aspects of the software gives a weird feel and have room for improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than a year
“Project Managing Made Easy
Pros
It organizes projects quite nicely and allows for the urgent sharing of files among team members.
Cons
Some technical glitches do occur, and the most frustrating one is when a project gets deleted on its own and it is always unclear how that happens. Sometimes, the activity log doesn't match the current project and shows information from the previous project, leading to time wastage and misinformation. Furthermore, there are instances when the activity log section doesn't offer the option to post a file or message, only providing file linking options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Paweena
Information Services, 11-50 employees
More than a year
“It will be even bettter if we can place table & color on the post
Pros
It's more convenient to use and read posts. When we have detailed information to share among the team, it is legitimate and easy to comprehend.
Cons
I'm unable to edit and add color to my posts. Additionally, posting tables is not supported.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luke
Utilities, 51-100 employees
Less than a year
“Great!! Would recommend!!
Pros
The system's ease of use and the promptness of customer service are commendable. The new system is professional and user-friendly.
Cons
Occasionally, there can be some loading delays but this happens rarely.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Molly
Construction, 101-500 employees
Less than a year
“Robust Project Management
Pros
The user-friendliness of 5 pm is remarkable. The features are presented in an intuitive manner, and I can customize my dashboard for a personalized experience. The robust filters and sorting feature are highly valuable. Additionally, the pricing is great, language switching is not a problem and the mobile app allows for seamless updates on the go.
Cons
The search feature sometimes yields irrelevant results. There can also be some lag time, and the design isn't the most modern. Nevertheless, I find the software to be highly useful overall!
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hannah
Management Consulting, 1-10 employees
Less than 6 months
“Excellent tool for managing projects among teams
Pros
It is easy to leverage for my projects with small to medium-sized teams. It also seamlessly integrates with email and stores essential project-related documents. Furthermore the ability to track tasks, assign resources and quickly edit is a major advantage.
Cons
It took a little time to become comfortable with using it, but that's expected when using any new tool. Integrating it into our workflow wasn't particularly difficult.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Stephanie
Construction, 51-100 employees
More than a year
“Gets the Job Done
Pros
The functionality is excellent and it eventually allow us to train new employees quite easily.
Cons
It would be great if I could have two different tasks open in separate windows side by side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Caroline
Information Technology and Services, 51-100 employees
More than a year
“User Feedback
Pros
Since I am familiar with our company's processes, I can easily set up projects and manage hours, budget and time.
Cons
The reporting capabilities meet my needs perfectly. So I have no issues so far but further improvements can make this software even better I believe.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8