Total 102 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

49%

3

Stars

12%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M

Mandy

Non-Profit Organization Management, 11-50 employees

More than a year

3.0
November 2019

Training on the system is vital to team success

Pros

The ability to tag other team members on tasks is a valuable feature.

Cons

I struggle to locate my tasks, whether completed or not, in the system. Sometimes, I need to access notes/context on a task/project, regardless of whether it's mine or not. Finding completed items can be challenging, especially since our team uses the system to varying degrees which makes it difficult to know where to find notes, statuses, etc.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

8

J

Jensen

Executive Office, 11-50 employees

Less than a year

4.0
November 2019

A Very Helpful Tool for the Person w/ Too Many Tasks

Pros

It allows me to track my time spent on a project, monitor progress, add details and observe the advancement of my work. Having a dynamic to-do list separate from my planner is quite appropriate.

Cons

The only drawback I can mention is that it's not a visually-oriented platform.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Jane

Publishing, 1-10 employees

More than a year

5.0
November 2019

5pm Saves Time, Money, and Effort

Pros

It has an intuitive interface, making it easy for me to track multiple projects being handled by different individuals.

Cons

For a very small business like mine, the cost can be a bit high. However, there are ways to use it strategically and keep the expenses down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jenna

Package/Freight Delivery, 101-500 employees

Less than a year

4.0
November 2019

5PM

Pros

In predicting upcoming deliveries and projects, the software assisted our campus well.

Cons

A calendar feature would have been helpful in organizing our projects more effectively.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

J

Jemeul

E-Learning, 1-10 employees

More than a year

4.0
November 2019

Great Software

Pros

The recent interface upgrades are impressive and I like how easy the software is to use. The color coding and icons greatly aid in distinguishing different areas.

Cons

It was quite confusing in the start where to enter progress updates, but the interface updates have resolved that issue.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lionel

Capital Markets, 51-100 employees

Less than a year

4.0
November 2019

Pros and Cons

Pros

It serves as a reminder and acts as a to-do list for daily tasks which ensures that we forgot nothing in the process.

Cons

There are times when it lags and takes a while to load.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jennifer

Health, Wellness and Fitness, 500+ employees

Less than a year

4.0
November 2019

Jennifer McKibben - Review

Pros

Navigation is fairly simple. I also like being able to access my tasks directly and view upcoming deadlines.

Cons

I believe the software's appearance and interface could be improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Martin

Information Services, 101-500 employees

Less than a year

5.0
November 2019

5 PM Pros and Cons

Pros

It is user-friendly for group projects, allowing members to add details and complete tasks.

Cons

Honestly, there is nothing noteworthy. However, there are times when it doesn't automatically assign task members, and manual selection is required.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shawna

Retail, 500+ employees

More than a year

4.0
November 2019

Easy Peasy

Pros

It is user-friendly, and I like that it sends email updates to the project team which allows timely and easy communication.

Cons

Sometimes, in the beginning the features are challenging to figure out. I still haven't been able to determine how to update my password.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

P

Peter

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0
November 2019

Good software for dialy use.

Pros

The developers continually add new features and improve the design to enhance user friendliness.

Cons

It is not possible to transform all the data for use with other software. It only allows for creating backups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Sophie

Internet, 101-500 employees

More than a year

4.0
November 2019

Very useful platform

Pros

I love the design of 5pm. Logging in to this platform is not an issue and it takes me directly to my projects.

Cons

Using 5pm on mobile devices is difficult. The design looks significantly different, and navigating through it is a challenge.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

H

Heather

Higher Education, 500+ employees

More than a year

4.0
November 2019

5PM Review

Pros

The 5PM project management system allows my team to maintain a comprehensive record of our projects, which is highly valuable.

Cons

Tracking conversation threads in 5PM and finding previously noted information in the text thread can be difficult.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

Jorge

Plastics, 51-100 employees

More than a year

4.0
November 2019

Gets the job done.

Pros

It allows me to document projects and communicate with team members from a single portal. Additionally, I can easily store media files within the same project.

Cons

Personally, I didn't like the interface. I believe it could benefit from a visual update to match the current decade.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

J

Jason

Consumer Goods, 51-100 employees

Less than a year

5.0
November 2019

So easy to use!!

Pros

Using this software has been highly intuitive for me. While I may not be using it to its full potential still it perfectly meets my needs.

Cons

I have been using this software for six months, and so far I am happy and have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jonathan

Internet, 51-100 employees

More than a year

4.0
November 2019

5pm Review

Pros

The new template is fantastic, offering a wide range of features. I find it user-friendly and enjoyable to work with.

Cons

Occasionally, the load speeds are slow. There are some minor bugs but the new template has resolved most of the problems.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Z

Zsolt

Graphic Design, 1-10 employees

More than a year

4.0
November 2019

Great or slow

Pros

All the features are very impressive, and the overall concept is well-thought-out and practical.

Cons

Unfortunately, some of the features in the new UI interface work quite slow. Improving their speed would be highly beneficial.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

7

L

Lindsay

Arts and Crafts, 11-50 employees

More than a year

3.0
November 2019

Helps to manage projects

Pros

Having a centralized platform where all information and correspondence can take place is something we desired of and 5pm fulfilled that desire.

Cons

The information displayed is not very clear. There is often an overwhelming amount of information with limited ways to sort through it. I end up spending a lot of time scrolling and searching for specific details.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J

Jeremy

Education Management, 51-100 employees

More than a year

4.0
November 2019

Great for project management

Pros

The capability to assign different roles to various users is highly beneficial.

Cons

It would be beneficial if the software could seamlessly handle our design files without the need to export them as JPG or PDF. Being able to share actual design files back and forth would be a valuable feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
November 2019

Good software so far!

Pros

The software does exactly what it claims to do, effectively managing my tasks.

Cons

There are instances when I can't log in on other computers, and I am not sure if it's a software error or an issue from my side.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

E

Elicia

Newspapers, 500+ employees

Less than a year

3.0
November 2019

My review

Pros

It greatly contributes to keeping everyone organized, for the most part.

Cons

I've noticed that I've been missing a lot of email communication from 5pm. The new layout is confusing and not very user friendly.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6