
5pm Software Reviews
Total 102 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars49%
3
Stars12%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mandy
Non-Profit Organization Management, 11-50 employees
More than a year
“Training on the system is vital to team success
Pros
The ability to tag other team members on tasks is a valuable feature.
Cons
I struggle to locate my tasks, whether completed or not, in the system. Sometimes, I need to access notes/context on a task/project, regardless of whether it's mine or not. Finding completed items can be challenging, especially since our team uses the system to varying degrees which makes it difficult to know where to find notes, statuses, etc.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
8
Jensen
Executive Office, 11-50 employees
Less than a year
“A Very Helpful Tool for the Person w/ Too Many Tasks
Pros
It allows me to track my time spent on a project, monitor progress, add details and observe the advancement of my work. Having a dynamic to-do list separate from my planner is quite appropriate.
Cons
The only drawback I can mention is that it's not a visually-oriented platform.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jane
Publishing, 1-10 employees
More than a year
“5pm Saves Time, Money, and Effort
Pros
It has an intuitive interface, making it easy for me to track multiple projects being handled by different individuals.
Cons
For a very small business like mine, the cost can be a bit high. However, there are ways to use it strategically and keep the expenses down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jenna
Package/Freight Delivery, 101-500 employees
Less than a year
“5PM
Pros
In predicting upcoming deliveries and projects, the software assisted our campus well.
Cons
A calendar feature would have been helpful in organizing our projects more effectively.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Jemeul
E-Learning, 1-10 employees
More than a year
“Great Software
Pros
The recent interface upgrades are impressive and I like how easy the software is to use. The color coding and icons greatly aid in distinguishing different areas.
Cons
It was quite confusing in the start where to enter progress updates, but the interface updates have resolved that issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lionel
Capital Markets, 51-100 employees
Less than a year
“Pros and Cons
Pros
It serves as a reminder and acts as a to-do list for daily tasks which ensures that we forgot nothing in the process.
Cons
There are times when it lags and takes a while to load.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Health, Wellness and Fitness, 500+ employees
Less than a year
“Jennifer McKibben - Review
Pros
Navigation is fairly simple. I also like being able to access my tasks directly and view upcoming deadlines.
Cons
I believe the software's appearance and interface could be improved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Martin
Information Services, 101-500 employees
Less than a year
“5 PM Pros and Cons
Pros
It is user-friendly for group projects, allowing members to add details and complete tasks.
Cons
Honestly, there is nothing noteworthy. However, there are times when it doesn't automatically assign task members, and manual selection is required.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawna
Retail, 500+ employees
More than a year
“Easy Peasy
Pros
It is user-friendly, and I like that it sends email updates to the project team which allows timely and easy communication.
Cons
Sometimes, in the beginning the features are challenging to figure out. I still haven't been able to determine how to update my password.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Peter
Health, Wellness and Fitness, 1-10 employees
More than a year
“Good software for dialy use.
Pros
The developers continually add new features and improve the design to enhance user friendliness.
Cons
It is not possible to transform all the data for use with other software. It only allows for creating backups.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sophie
Internet, 101-500 employees
More than a year
“Very useful platform
Pros
I love the design of 5pm. Logging in to this platform is not an issue and it takes me directly to my projects.
Cons
Using 5pm on mobile devices is difficult. The design looks significantly different, and navigating through it is a challenge.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Heather
Higher Education, 500+ employees
More than a year
“5PM Review
Pros
The 5PM project management system allows my team to maintain a comprehensive record of our projects, which is highly valuable.
Cons
Tracking conversation threads in 5PM and finding previously noted information in the text thread can be difficult.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Jorge
Plastics, 51-100 employees
More than a year
“Gets the job done.
Pros
It allows me to document projects and communicate with team members from a single portal. Additionally, I can easily store media files within the same project.
Cons
Personally, I didn't like the interface. I believe it could benefit from a visual update to match the current decade.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jason
Consumer Goods, 51-100 employees
Less than a year
“So easy to use!!
Pros
Using this software has been highly intuitive for me. While I may not be using it to its full potential still it perfectly meets my needs.
Cons
I have been using this software for six months, and so far I am happy and have no complaints whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan
Internet, 51-100 employees
More than a year
“5pm Review
Pros
The new template is fantastic, offering a wide range of features. I find it user-friendly and enjoyable to work with.
Cons
Occasionally, the load speeds are slow. There are some minor bugs but the new template has resolved most of the problems.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Zsolt
Graphic Design, 1-10 employees
More than a year
“Great or slow
Pros
All the features are very impressive, and the overall concept is well-thought-out and practical.
Cons
Unfortunately, some of the features in the new UI interface work quite slow. Improving their speed would be highly beneficial.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
Lindsay
Arts and Crafts, 11-50 employees
More than a year
“Helps to manage projects
Pros
Having a centralized platform where all information and correspondence can take place is something we desired of and 5pm fulfilled that desire.
Cons
The information displayed is not very clear. There is often an overwhelming amount of information with limited ways to sort through it. I end up spending a lot of time scrolling and searching for specific details.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Jeremy
Education Management, 51-100 employees
More than a year
“Great for project management
Pros
The capability to assign different roles to various users is highly beneficial.
Cons
It would be beneficial if the software could seamlessly handle our design files without the need to export them as JPG or PDF. Being able to share actual design files back and forth would be a valuable feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Good software so far!
Pros
The software does exactly what it claims to do, effectively managing my tasks.
Cons
There are instances when I can't log in on other computers, and I am not sure if it's a software error or an issue from my side.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Elicia
Newspapers, 500+ employees
Less than a year
“My review
Pros
It greatly contributes to keeping everyone organized, for the most part.
Cons
I've noticed that I've been missing a lot of email communication from 5pm. The new layout is confusing and not very user friendly.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6