
5pm Software Reviews
Total 102 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars49%
3
Stars12%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Nevada
Leisure Travel & Tourism, 11-50 employees
More than a year
“Makes Tracking Hours Easy!
Pros
I'm really impressed by the capability to group tasks and projects into different categories. We utilize these groups to break down each project according to different organizational entities. This makes it easy to track the hours dedicated to each group and identify which one consumes most of my time. Another highly valuable feature for me is the workload report, which allows me to quickly assess the number of projects I have within a specific time frame. For instance, in the next three weeks, I have a total of 29 projects to work on.
Cons
The Timeline feature is the only aspect that poses any issues for me. While the information it provides is useful, I find the task dragging capability too sensitive. However, this could also be due to my own user error.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jeffrey
Accounting, 1-10 employees
Less than a year
“Finally - easy drag-n-drop Gantt charts for multi-project management
Pros
I searched a lot for software that would cater to the needs of a fast-paced consulting firm with remote employees which provides an easy overview of project progress and allow quick adjustments to timelines based on quick discussions with team members. Well my search ended on 5pm.
Cons
It would be great to have a few more customizable fields for more detailed sorting. Additionally, improved handling of non-project tasks would be beneficial. Lastly, having a CRM component would be a cool addition.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
John
Marketing and Advertising, 1-10 employees
More than a year
“Good for managing several different projects
Pros
The two benefits are, it is easy to organize projects and tasks for various departments within our marketing team.
Cons
Sometimes, using the search function can be challenging, and I occasionally accidentally have the "all users" view selected.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“Swiss army knife that does much, excels at few
Pros
It's relatively simple to use, although many features are not personally applicable to my needs.
Cons
At times, the software slows down and some features are not very intuitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Timothy
Education Management, 51-100 employees
Less than a year
“Great!
Pros
I absolutely love it! It serves its purpose perfectly, with its simple and well-designed interface.
Cons
It would be great to see some updates to the software. Other than that, I have no complaints.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jaros?aw
Education Management, 11-50 employees
Less than a year
“It doesn't take much to improve
Pros
The option of organizing of everything within the tab system is something I love, and the fact that the search box remains easily accessible at the top of the page, regardless of other functionalities I choose to use in the meantime.
Cons
The software has a outdated appearance, which makes it less comprehensible to me. However, I imagine the new beta interface is specifically designed to address this issue. Additionally, the report feature doesn't allow for viewing only a few selected projects as it's either all projects or just one.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Eric
Plastics, 1-10 employees
More than a year
“Organization
Pros
This software provides a centralized location for me and my clients to store all conversations and files related to our projects. If there are any questions, it is easy to refer back and review previous discussions or access relevant files. As a small company interacting with numerous individuals from larger organizations, it greatly helps in keeping everything organized and on schedule.
Cons
Personally, I haven't encountered any issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Nice system to manage tasks and simple project, good value
Pros
It's a reliable project management software for handling simple projects, tasks and tickets.
Cons
The software lacks task dependency handling and doesn't support agile project processes. Additionally, the mobile app is not very impressive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Mark
Publishing, 11-50 employees
More than a year
“Works Great
Pros
5pm is excellent for keeping our team on track and managing deadlines. We have never encountered any issues with the software. It does exactly what we need it to do; internally manage projects. Keep up the great work!
Cons
It could be a bit more affordable for the value it provides.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Organization is Key
Pros
The precise time tracking capability of 5pm is a game-changer! I am thrilled that I can leave notes in project tasks and make adjustments whenever necessary. My productivity levels have skyrocketed!
Cons
The only drawback I can think of is the software's design. It feels very outdated and old-fashioned. It would be fantastic if it could be updated to have a more visually appealing interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenn
Marketing and Advertising, 11-50 employees
More than a year
“Great Task Management for Teams
Pros
After using 5PM for a considerable period, I really like how convenient it is to provide my team with everything they need in a single platform. I can easily set deadlines, assign tasks and even communicate with my team directly from the interface. I also like that the WYSIWYG interface is continuously improving, allowing me to swiftly create bulleted lists, copy and paste formatted content and add links to external sources.
Cons
Occasionally, when dealing with a substantial number of projects (such as hundreds), the system can experience some slowness. However, there are ways to optimize its performance, and the support team is always prompt in addressing any issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ren
E-Learning, 500+ employees
More than a year
“make team management easy and smooth
Pros
5pm is priceless to my team as it allows us to easily track our work progress, which can help us in making future decisions regarding time and budget.
Cons
There are times when the organization is not as easy as it should be and I believe 5pm can make improvements in this department. Also having additional categories would be helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Krista
Education Management, 500+ employees
Less than a year
“Great Way to Communicate
Pros
Being able to have all our projects in one place and track their progress is a great advantage.
Cons
I believe it would be beneficial for the institution to have a convenient link in the SSO system for easier access to 5PM.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Andrian Paul
Broadcast Media, 51-100 employees
Less than a year
“easy to handle
Pros
It simplifies and streamlines my work, making it faster and providing easy access to reports.
Cons
There are times when the software takes longer to load, possibly because it's resource-intensive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Excellent project management software for the price
Pros
It's completely intuitive, and the pricing is reasonable.
Cons
Some of the notification capabilities and software integrations are too simplistic and not suitable for complex workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 101-500 employees
More than a year
“Overall, pretty good experience
Pros
5pm is user-friendly and easy to learn on your own. I just wish my company would use it more often.
Cons
During the initial rollout, our company may not have fully understood the abilities of 5PM, which has made it more difficult to use than it should be. We have a diverse workforce, and different demographics struggle with self-teaching and using various functions in the software. This isn't a fault of 5PM, but I wanted to provide this feedback.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Pantelis
Internet, 1-10 employees
More than a year
“Excellent Software - I have been using it since its start
Pros
The ease of use is fantastic. It opens everything in a new window which saves time.
Cons
Currently, there isn't anything I dislike. Whenever we encounter any issues, we instantly report them to the 5pm team, and they take immediate action to address them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Could be better
Pros
With 5pm now it is easy to communicate with others and keep them updated on the project's progress.
Cons
It often operates slowly and has outdated functionality.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Butch
Machinery, 11-50 employees
More than a year
“The Best Project Organizer Available
Pros
Highly intuitive and accessible which makes it easy to use.
Cons
The appearance is a bit outdated, but considering its purpose aesthetics are not a top priority.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh
Printing, 11-50 employees
Less than a year
“It does a lot of what you need out of productivity software but doesn't do a lot of it very well
Pros
It looks like it offer functionality for most general requirements. You can create tasks, assign individuals, and more.
Cons
The user interface feels cluttered, unattractive and unintuitive. It would greatly benefit from a redesign. Also it's possible that 5pm has more functionality than I have acknowledged, but I'm not willing to spend significant time searching for hidden features or trying to decipher the distinction between a task and an activity. If I can't log in and figure it out within a minute, it becomes cumbersome.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6