softwareAccelo Reviews
90 Reviews
Overall Rating
4.5
90 Reviews
Rating Distribution
5
(54)
4
(32)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
90 Reviews
Rating Distribution
5
(54)
4
(32)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Accelo Has Been So Reliable and Easy to Implement
Accelo Has Been So Reliable and Easy to Implement
Pros
Accelo proves indispensable as a project management tool meeting our needs seamlessly. Its features stand out for their robustness.
Cons
I appreciate Accelos straightforwardness and seamlessness. Its been a reliable choice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Hospital & Health Care, 500+ employees
More than a year
Apr 02, 2024
Accelo Works Impressively: A Great Project Management Tool
Accelo Works Impressively: A Great Project Management Tool
Pros
Accelo emerges as a premier project management solution with effortlessly implementable and cost-effective features.
Cons
I have no complaints about Accelo. Its truly exceptional.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Education Management, 500+ employees
More than a year
Apr 01, 2024
Accelo Is Effective to Use
Accelo Is Effective to Use
Pros
Accelo impresses with its capabilities complemented by an exceptional support team.
Cons
Ive encountered no drawbacks with Accelo. Its consistently impressive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jackson
Health, Wellness and Fitness, 500+ employees
More than a year
Mar 21, 2024
We love Accelo
We love Accelo
Pros
While we admire Accelo its pricing posed challenges for our small business despite its remarkable time tracking and client correspondence features.
Cons
The initial cost and setup complexity posed challenges leading to some team frustration.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Jessica
Marketing and Advertising, 11-50 employees
More than a year
Mar 18, 2024
Necessary for project tracking
Necessary for project tracking
Pros
Accelo allows for insightful comparison of sales and workflow across different time frames offering valuable business tracking capabilities.
Cons
While there were minor bumps they were likely due to user error. Any issues are promptly addressed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hailey
Construction, 11-50 employees
More than a year
Mar 17, 2024
Accelo Has Been a Reliable Project Management Solution
Accelo Has Been a Reliable Project Management Solution
Pros
The reliability of Accelo as a project management tool is commendable offering ease of use and manageability.
Cons
Accelo boasts remarkable and flawless features making it stand out as the best.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marika
Health, Wellness and Fitness, 500+ employees
More than a year
Mar 14, 2024
Improved team collaboration and productivity
Improved team collaboration and productivity
Pros
Accelos collaborative workspace is its highlight fostering team cohesion through shared calendars and real-time updates ensuring efficient project management and communication.
Cons
While Accelo excels in fostering collaboration its mobile app functionality could use enhancement for teams needing on-the-go access to client and project data.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Kelly
Computer Software, 500+ employees
More than a year
Nov 23, 2023
The best project coordination tool I've ever used, keeps our teams aligned.
The best project coordination tool I've ever used, keeps our teams aligned.
Pros
Accelos intuitive interface and feature-rich dashboard simplify task logging and team monitoring enhancing collaboration and productivity.
Cons
Accelo lacks a robust programming base and adaptability and its machine learning capabilities can feel cumbersome. Some parts of the interface may take longer to load albeit only by seconds which can be a minor inconvenience. Improved task prioritization and time investment recommendations would enhance its utility.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nicholas G.
Transportation/Trucking/Railroad, 500+ employees
More than a year
Oct 13, 2023
Report editing and client portal accessibility
Report editing and client portal accessibility
Pros
Accelos diverse timekeeping methods client area and customizable report revisions make it an appealing choice for streamlined business operations.
Cons
The wide range of features and customization options may overwhelm initially and early workflow decisions can affect billing later on.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Maddie
Computer Games, 500+ employees
More than a year
Sep 25, 2023
Excell with Accelo
Excell with Accelo
Pros
Accelos extensive features make it a comprehensive solution for creative project management offering robust scheduling progress tracking and reporting functionalities.
Cons
The initial learning curve can be daunting as Accelos interface isnt the most intuitive and its terminology may not always align with users expectations.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
James
Marketing and Advertising, 11-50 employees
Less than 6 Months
Aug 09, 2023
Solid CRM and project management tool
Solid CRM and project management tool
Pros
Accelos superb user experience and centralized administration streamline project management consolidating all necessary data for seamless workflow.
Cons
Accelos lack of personalization flexibility could be seen as a drawback as it may not cater to every businesss unique needs. Customization options for individual projects are somewhat limited.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Shayla
Internet, 500+ employees
More than a year
Jun 11, 2023
Streamline your Business Operations with this Tool
Streamline your Business Operations with this Tool
Pros
Accelos all-in-one approach simplifies operations by consolidating various business aspects into a single platform enhancing efficiency and productivity.
Cons
Although Accelo offers an extensive feature set some businesses may find its pricing slightly higher compared to similar options in the market.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cristina
Marketing and Advertising, 51-100 employees
Less than a year
Mar 19, 2023
An intuitive, multi-service management system
An intuitive, multi-service management system
Pros
Accelos unique scheduling feature and integration capabilities provide significant benefits coupled with efficient time management and cost-effective automation.
Cons
While Accelos feature richness suits adaptability juggling multiple projects can be challenging especially when integrating data from various sources.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Krishna
Hospital & Health Care, 500+ employees
More than a year
Mar 15, 2023
A Comprehensive Project Management Tool
A Comprehensive Project Management Tool
Pros
Accelos powerful features streamline project management integrating seamlessly with other tools and offering automation to save time and optimize workflows.
Cons
Accelos complexity may pose a challenge for new users requiring some time and training to become proficient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kavindu Githsara
E-Learning, 11-50 employees
Less than a year
Feb 21, 2023
An integrated base that enables us to prepare plans, follow-up, & manage communications efficiently.
An integrated base that enables us to prepare plans, follow-up, & manage communications efficiently.
Pros
Accelo facilitates thorough planning process integration resource management and budgeting supported by robust sorting filtering and reporting tools for efficient task tracking.
Cons
Aside from the phone application which requires improvement Accelo offers ample customization options and generally boasts fast response times ensuring smooth functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Molsy
Building Materials, 51-100 employees
More than a year
Feb 02, 2023
Accelo review
Accelo review
Pros
Accelo offers ease of use and customizable features ensuring efficient project management.
Cons
Lack of integration with other newly developed systems poses limitations.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alioune
Marketing and Advertising, 1-10 employees
Less than a year
Jan 01, 2023
Accelo is Great for PM, but not as Ticketing System
Accelo is Great for PM, but not as Ticketing System
Pros
Accelos visually appealing interface and advanced features make it a suitable choice for managing tickets and projects effectively.
Cons
Integration issues with other systems possibly due to its popularity. Challenges with ticket merging and Outlook integration may arise.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Michael Kamal
Information Technology and Services, 51-100 employees
More than a year
Sep 01, 2022
Terrible at the basics
Terrible at the basics
Pros
I cant find anything to like about it. Every feature that seems promising like having meetings from the calendar appear in timesheets disappoints. For instance meetings auto allocate to clients instead of projects if not created from Accelo. This leads to issues with capturing time accurately especially for people with different rates.
Cons
Capturing time and managing projects with Accelo has become excessively time-consuming. The time capture process notably slowed down since our business adopted Accelo. Project planning feels rudimentary and sluggish lacking advanced features. At times it gives off the impression of being in beta stage.
Ease of use
3
Value for money
6
Customer Support
5
Functionality
6
Ryan
Human Resources, 51-100 employees
Less than 6 Months
Aug 03, 2022
A Wonderful Project Management Software!
A Wonderful Project Management Software!
Pros
Accelo has transformed our teams workflow and system providing invaluable features such as schedule syncing and result tracking.
Cons
Not much to criticize except for the relatively higher pricing which isnt a deal-breaker.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shahidul
Internet, 500+ employees
More than a year
Aug 01, 2022
Accelo is the perfect tool for our projects
Accelo is the perfect tool for our projects
Pros
The flexibility of the platform is commendable. We can easily make adjustments to invoicing branding reports and marketing campaign templates. The invoicing section is comprehensive allowing us to create and modify invoices invoice online and integrate with Xero. The Gantt chart provides real-time insights into work status and duration simplifying task management for team members.
Cons
Every department that has utilized the software modules has praised them. This acclaim stems from the softwares intuitive nature and its ability to effortlessly adapt to the unique needs of businesses and projects.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Denise
Marketing and Advertising, 101-500 employees
More than a year
Jul 06, 2022
Programming and planning platform...
Programming and planning platform...
Pros
Accelo is an excellent platform with advanced features that are easy to use. It greatly facilitates our companys operations offering a good balance between functionality and subscription price.
Cons
Mastering all the services offered by Accelo can be quite time-consuming.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
Jun 04, 2022
Helps me stay on top of things and simplify my workload
Helps me stay on top of things and simplify my workload
Pros
One of its best features is the ability to attach email threads to specific clients or projects within the company. Unlike our previous program where we had to duplicate task lists Accelo allows seamless organization without the need for project templates.
Cons
To get a comprehensive view of the billing dashboard one must heavily rely on filters which prove insufficient. Instantly knowing the status of invoices - whether delivered received or paid - at a glance is essential. Although the mobile app serves as an alternative it falls significantly short of the online version in terms of functionality and requires substantial improvements.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jessica
Computer Software, 101-500 employees
More than a year
May 05, 2022
Hidden Charge - US$800 charge when you want to sign up
Hidden Charge - US$800 charge when you want to sign up
Pros
We enjoyed using Accelo during the trial period and were considering signing up. However we were blindsided by the undisclosed initial startup fee of US$800 which was not mentioned in the advertised monthly rate. The requirement to consult with a specialist and pay this fee upfront was a major setback and a warning sign.
Cons
We were taken aback by the undisclosed $800 hidden charge which wasnt mentioned anywhere on the website.
Ease of use
8
Value for money
3
Customer Support
5
Functionality
10
Michelle
Consumer Goods, 1-10 employees
Apr 08, 2022
Excellent Management Tool for Manage Project
Excellent Management Tool for Manage Project
Pros
Its capability to manage various activities with different customers and even house multiple tasks with the same customer is invaluable. This feature allows me to track my work with each client meticulously compared to just allocating time for the task.
Cons
I often find it cumbersome to locate assigned tasks as theyre not consistently delegated to me requiring manual searching through the query bar. Additionally managing the multiple new windows that Accelo opens upon time entry feels unwieldy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Computer Software, 500+ employees
More than a year
Jan 13, 2022
Accelo the platform for efficient planning
Accelo the platform for efficient planning
Pros
Accelo is incredibly effective for planning executing and delivering projects on time eliminating the need for manual tools. It offers robust features for project planning team scheduling task management and client registration all backed by excellent customer service and a great price-performance ratio.
Cons
One of the main drawbacks of Accelo is its limited integration with common tools alongside the need for enhanced customization options to cater to the diverse needs of any company.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
Apr 15, 2021
Good for managing and running projects
Good for managing and running projects
Pros
I adore how straightforward it is. The platforms complete customizability and organization make it a joy to use. Tracking transactions with past customers is effortless.
Cons
Booking leaves is surprisingly intricate contrary to its purported ease. The process feels overly complicated and the manual handling of numerous tasks adds to the frustration.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
sherae
Consumer Services, 51-100 employees
Less than a year
Mar 16, 2021
Use this Everyday
Use this Everyday
Pros
Accelo facilitates exceptional organization within the company promoting seamless collaboration among coworkers and maintaining high levels of organization.
Cons
While some aspects seem challenging to grasp I attribute most of it to user error. Simplifying the process of creating purchase orders would greatly enhance efficiency in expense management.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katy
Marketing and Advertising, 11-50 employees
More than a year
Feb 27, 2021
Timesheeting and more
Timesheeting and more
Pros
I particularly appreciate being able to view all my assigned work at the beginning of each week. Entering my timesheet is also a breeze.
Cons
The search functionality requires improvement and booking holiday leave in advance feels excessively convoluted.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Rob
Information Technology and Services, 11-50 employees
More than a year
Feb 02, 2021
Accelo is a great tool for companies!
Accelo is a great tool for companies!
Pros
Accelos ease of use and convenience are unmatched. It offers numerous features and a user-friendly layout.
Cons
I have no complaints; everything works perfectly!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 Months
Oct 14, 2020
Time Management is everything!
Time Management is everything!
Pros
The daily timesheet feature has revolutionized my workflow. Accelo is incredibly easy to set up use and navigate. I havent fully explored its capabilities yet but Im excited to do so!
Cons
When entering timesheets retrospectively the software defaults to the current date and time making it inconvenient. It would be beneficial to allow setting past dates without reverting entries.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Crystal
Information Technology and Services, 51-100 employees
Less than 6 Months
Oct 01, 2020
Opitimized and Automated our Workflow
Opitimized and Automated our Workflow
Pros
Switching to Accelo after 18 years of using inferior products has been a game-changer for us. The platforms end-to-end automation has streamlined critical aspects of our business allowing us to consolidate multiple functions onto one platform. This has significantly boosted our productivity and efficiency especially during the COVID-19 pandemic. Partnering with an Accelo Implementation Manager through the Expert Services Program has further enhanced our operations and instilled confidence in our future growth.
Cons
Were delighted with the software and regret not adopting it sooner echoing sentiments shared by others.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Human Resources, 1-10 employees
More than a year
Sep 17, 2020
Makes me more productive
Makes me more productive
Pros
The softwares ability to integrate with other tools and effectively manage resources in a design office is impressive.
Cons
While Accelo offers enhanced functionality its higher costs compared to similar programs pose a challenge in justification despite the added benefits.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 Months
Aug 18, 2020
Kind of a Business in-a-box
Kind of a Business in-a-box
Pros
The retainer feature is exceptional for managing ongoing services efficiently offering significant cost savings compared to individual purchases.
Cons
I wish for more control and customization options regarding client portals though this is a minor issue and not a deal-breaker.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Grant
Marketing and Advertising, 1-10 employees
Jun 21, 2020
The most cost-effective tool for managing large scale projects.
The most cost-effective tool for managing large scale projects.
Pros
Accelo is my go-to service for project management due to its accessibility and high performance. My team appreciates its convenience and its extensive training resources make it suitable for users of all levels of expertise. Its customization options and intuitive interface provide an excellent user experience.
Cons
The softwares frequent updates present both advantages and disadvantages. On one hand it ensures that the system remains up-to-date with innovative technology. On the other hand constant changes pose challenges for users to adapt.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Anna
Information Technology and Services, 51-100 employees
More than a year
Apr 23, 2020
Simplifies task management and billable time
Simplifies task management and billable time
Pros
Integration with Gmail simplifies task creation from emails while the ability to create projects by client ensures task organization and time logging are hassle-free.
Cons
Accelo can initially appear daunting due to the multitude of menus that require familiarization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mike
Graphic Design, 1-10 employees
More than a year
Mar 13, 2020
Game Changer for our Professional Services Company
Game Changer for our Professional Services Company
Pros
Accelo provides a comprehensive solution for CRM sales project management time tracking and invoicing all in one integrated platform. Its user-friendly when configured correctly for your business.
Cons
Additional features are needed for the integration with QuickBooks Online.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Susie
Accounting, 1-10 employees
Less than a year
Feb 25, 2020
Speed things up
Speed things up
Pros
Its effortless to locate projects track time and generate billing reports. It greatly facilitates coordination within my team.
Cons
A minor inconvenience is the inability to modify certain information in daily reports directly; instead they must be opened in a separate tab.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hugo
Information Technology and Services, 51-100 employees
Less than a year
Dec 09, 2019
The Best CRM!
The Best CRM!
Pros
Accelos ease of use customization options and thoughtful features make it indispensable!
Cons
I deeply regret not discovering it sooner!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meredith
Financial Services, 1-10 employees
Less than a year
Nov 15, 2019
Accelo for Remote Assistance
Accelo for Remote Assistance
Pros
I use Accelo daily because of its ease of use in logging hours managing teams and understanding work patterns. The timer feature allows me to track time accurately while focusing on my tasks.
Cons
Fortunately I havent encountered any issues with this platform yet.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kristina
Management Consulting, 11-50 employees
Less than 6 Months
Nov 11, 2019
Scale Your Business
Scale Your Business
Pros
With Accelo we can efficiently manage our business operations from detailed project planning to capacity tracking. The reliability of the system and its data allows us to make informed decisions optimize resource allocation and improve client satisfaction. The platforms versatility also enhances our sales process and helps us demonstrate our robust processes to potential clients.
Cons
While there are still features we hope to see in the future to streamline processes and reduce administrative tasks the revamped community ideas page instills confidence that Digital 22 will continue to deliver updates based on user feedback.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Tom
Marketing and Advertising, 11-50 employees
More than a year
Sep 19, 2019
Brilliant
Brilliant
Pros
Being able to set budgets and due dates for each task and monitor project progress is invaluable.
Cons
Limiting task assignments to only one person is a drawback.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Marissa
Marketing and Advertising, 11-50 employees
Less than 6 Months
Aug 21, 2019
quotes to contracts to projects done seamlessly
quotes to contracts to projects done seamlessly
Pros
Accelo offers a fully-fledged CRM for effective lead management through the quotation process. It provides insights into time and activity at work integrates seamlessly with email VoIP and Salesforce and offers a consolidated view of information flow across the system.
Cons
I cant think of anything significant that needs changing.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ellen
Computer Software, 11-50 employees
More than a year
Aug 02, 2019
Teamwork and report
Teamwork and report
Pros
Its a fantastic tool for team collaboration time logging and project tracking providing insights into project progress and team activities.
Cons
Getting started with Accelo isnt straightforward. Tracking time accurately requires caution and the reports arent very user-friendly. Unfortunately not being able to generate reports in PDF format adds to the inconvenience. Additionally specifying exact times for each task can be unrealistic especially when multitasking.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Amel
Marketing and Advertising, 1-10 employees
Less than a year
Jul 06, 2019
Great Project Management Software
Great Project Management Software
Pros
I appreciate the quoting function and customer tracking/ticketing capabilities of this product. Its versatile allowing tracking of various aspects and synchronizing with Gmail for convenient scheduling and project management.
Cons
Initially I found this product challenging to navigate. However with daily use and dedicated learning time it becomes an excellent tool.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Collin
Internet, 11-50 employees
More than a year
Jul 03, 2019
Great CRM
Great CRM
Pros
Accelo is easy to use and set up allowing us to manage clients their assets and work efficiently whether its a one-time project or ongoing tasks.
Cons
Some setup items are not as intuitive as Id prefer but the support team promptly addresses our concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Adam
Marketing and Advertising, 1-10 employees
Less than 6 Months
Jul 01, 2019
A great tool for motivated ones
A great tool for motivated ones
Pros
Accelo offers robust features that can be customized to suit various needs. It has immense potential to enhance business growth functioning as a CRM project management tool and invoicing platform.
Cons
If you decide to invest in Accelo be prepared to exercise patience. Its quite intricate and not very intuitive if youre setting it up solo. Additionally the visual design leaves something to be desired.
Ease of use
5
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 Months
Jul 01, 2019
Accelo is one of the best out there
Accelo is one of the best out there
Pros
This software is packed with features notably aiding us in managing our entire sales cycle from contacts and lead tracking to project planning and automated billing. The client portal feature is particularly impressive enabling client collaboration quote acceptance and invoice viewing.
Cons
Its frustrating that customer support comes at an extra cost.
Ease of use
10
Value for money
9
Customer Support
3
Functionality
10
Granville
Information Technology and Services, 1-10 employees
Less than 6 Months
Jul 01, 2019
Product Analyzer
Product Analyzer
Pros
I was impressed by the analytics provided by this product during my clients software selection process. Accelo proved to be a perfect fit for handling their project management needs even during my limited testing time due to other commitments.
Cons
While I usually adapt quickly to new software I faced a significant learning curve with Accelo. Once I overcame it using the software became smooth sailing.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Christine
Architecture & Planning, 1-10 employees
May 04, 2019
THE Project Management Tool to Use
THE Project Management Tool to Use
Pros
Creating new projects with saved templates is quick and effortless in Accelo. The Gantt chart view simplifies timeline adjustments and features like task alerts and task dashboards enhance task management efficiency.
Cons
The schedule view lacks utility in its current state. It only displays the hours of work for a given day if a time is set for the task and it allocates time incorrectly when tasks span multiple days. Moreover theres a critical issue with project schedules that can lead to confusion and disruptions if not managed properly.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
Apr 05, 2019
A Huge Accelerator for Our Business
A Huge Accelerator for Our Business
Pros
The Client Portal feature in Accelo is invaluable for managing customer tickets and requests efficiently especially in our service-oriented business with numerous clients and systems to handle.
Cons
My only frustration with the platform is that we havent allocated enough time internally for the implementation process. However were committed to gradually unleashing the full potential of this powerful CRM in the coming weeks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Magnus
Information Technology and Services, 1-10 employees
Less than 6 Months
Mar 15, 2019
Filters
Accelo Has Been So Reliable and Easy to Implement
Accelo Has Been So Reliable and Easy to Implement
Pros
Accelo proves indispensable as a project management tool meeting our needs seamlessly. Its features stand out for their robustness.
Cons
I appreciate Accelos straightforwardness and seamlessness. Its been a reliable choice.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Hospital & Health Care, 500+ employees
More than a year
Apr 02, 2024
Accelo Works Impressively: A Great Project Management Tool
Accelo Works Impressively: A Great Project Management Tool
Pros
Accelo emerges as a premier project management solution with effortlessly implementable and cost-effective features.
Cons
I have no complaints about Accelo. Its truly exceptional.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maria
Education Management, 500+ employees
More than a year
Apr 01, 2024
Accelo Is Effective to Use
Accelo Is Effective to Use
Pros
Accelo impresses with its capabilities complemented by an exceptional support team.
Cons
Ive encountered no drawbacks with Accelo. Its consistently impressive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jackson
Health, Wellness and Fitness, 500+ employees
More than a year
Mar 21, 2024
We love Accelo
We love Accelo
Pros
While we admire Accelo its pricing posed challenges for our small business despite its remarkable time tracking and client correspondence features.
Cons
The initial cost and setup complexity posed challenges leading to some team frustration.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Jessica
Marketing and Advertising, 11-50 employees
More than a year
Mar 18, 2024
Necessary for project tracking
Necessary for project tracking
Pros
Accelo allows for insightful comparison of sales and workflow across different time frames offering valuable business tracking capabilities.
Cons
While there were minor bumps they were likely due to user error. Any issues are promptly addressed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hailey
Construction, 11-50 employees
More than a year
Mar 17, 2024
Accelo Has Been a Reliable Project Management Solution
Accelo Has Been a Reliable Project Management Solution
Pros
The reliability of Accelo as a project management tool is commendable offering ease of use and manageability.
Cons
Accelo boasts remarkable and flawless features making it stand out as the best.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marika
Health, Wellness and Fitness, 500+ employees
More than a year
Mar 14, 2024
Improved team collaboration and productivity
Improved team collaboration and productivity
Pros
Accelos collaborative workspace is its highlight fostering team cohesion through shared calendars and real-time updates ensuring efficient project management and communication.
Cons
While Accelo excels in fostering collaboration its mobile app functionality could use enhancement for teams needing on-the-go access to client and project data.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Kelly
Computer Software, 500+ employees
More than a year
Nov 23, 2023
The best project coordination tool I've ever used, keeps our teams aligned.
The best project coordination tool I've ever used, keeps our teams aligned.
Pros
Accelos intuitive interface and feature-rich dashboard simplify task logging and team monitoring enhancing collaboration and productivity.
Cons
Accelo lacks a robust programming base and adaptability and its machine learning capabilities can feel cumbersome. Some parts of the interface may take longer to load albeit only by seconds which can be a minor inconvenience. Improved task prioritization and time investment recommendations would enhance its utility.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nicholas G.
Transportation/Trucking/Railroad, 500+ employees
More than a year
Oct 13, 2023
Report editing and client portal accessibility
Report editing and client portal accessibility
Pros
Accelos diverse timekeeping methods client area and customizable report revisions make it an appealing choice for streamlined business operations.
Cons
The wide range of features and customization options may overwhelm initially and early workflow decisions can affect billing later on.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Maddie
Computer Games, 500+ employees
More than a year
Sep 25, 2023
Excell with Accelo
Excell with Accelo
Pros
Accelos extensive features make it a comprehensive solution for creative project management offering robust scheduling progress tracking and reporting functionalities.
Cons
The initial learning curve can be daunting as Accelos interface isnt the most intuitive and its terminology may not always align with users expectations.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
James
Marketing and Advertising, 11-50 employees
Less than 6 Months
Aug 09, 2023
Solid CRM and project management tool
Solid CRM and project management tool
Pros
Accelos superb user experience and centralized administration streamline project management consolidating all necessary data for seamless workflow.
Cons
Accelos lack of personalization flexibility could be seen as a drawback as it may not cater to every businesss unique needs. Customization options for individual projects are somewhat limited.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Shayla
Internet, 500+ employees
More than a year
Jun 11, 2023
Streamline your Business Operations with this Tool
Streamline your Business Operations with this Tool
Pros
Accelos all-in-one approach simplifies operations by consolidating various business aspects into a single platform enhancing efficiency and productivity.
Cons
Although Accelo offers an extensive feature set some businesses may find its pricing slightly higher compared to similar options in the market.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cristina
Marketing and Advertising, 51-100 employees
Less than a year
Mar 19, 2023
An intuitive, multi-service management system
An intuitive, multi-service management system
Pros
Accelos unique scheduling feature and integration capabilities provide significant benefits coupled with efficient time management and cost-effective automation.
Cons
While Accelos feature richness suits adaptability juggling multiple projects can be challenging especially when integrating data from various sources.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Krishna
Hospital & Health Care, 500+ employees
More than a year
Mar 15, 2023
A Comprehensive Project Management Tool
A Comprehensive Project Management Tool
Pros
Accelos powerful features streamline project management integrating seamlessly with other tools and offering automation to save time and optimize workflows.
Cons
Accelos complexity may pose a challenge for new users requiring some time and training to become proficient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kavindu Githsara
E-Learning, 11-50 employees
Less than a year
Feb 21, 2023
An integrated base that enables us to prepare plans, follow-up, & manage communications efficiently.
An integrated base that enables us to prepare plans, follow-up, & manage communications efficiently.
Pros
Accelo facilitates thorough planning process integration resource management and budgeting supported by robust sorting filtering and reporting tools for efficient task tracking.
Cons
Aside from the phone application which requires improvement Accelo offers ample customization options and generally boasts fast response times ensuring smooth functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Molsy
Building Materials, 51-100 employees
More than a year
Feb 02, 2023
Accelo review
Accelo review
Pros
Accelo offers ease of use and customizable features ensuring efficient project management.
Cons
Lack of integration with other newly developed systems poses limitations.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alioune
Marketing and Advertising, 1-10 employees
Less than a year
Jan 01, 2023
Accelo is Great for PM, but not as Ticketing System
Accelo is Great for PM, but not as Ticketing System
Pros
Accelos visually appealing interface and advanced features make it a suitable choice for managing tickets and projects effectively.
Cons
Integration issues with other systems possibly due to its popularity. Challenges with ticket merging and Outlook integration may arise.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Michael Kamal
Information Technology and Services, 51-100 employees
More than a year
Sep 01, 2022
Terrible at the basics
Terrible at the basics
Pros
I cant find anything to like about it. Every feature that seems promising like having meetings from the calendar appear in timesheets disappoints. For instance meetings auto allocate to clients instead of projects if not created from Accelo. This leads to issues with capturing time accurately especially for people with different rates.
Cons
Capturing time and managing projects with Accelo has become excessively time-consuming. The time capture process notably slowed down since our business adopted Accelo. Project planning feels rudimentary and sluggish lacking advanced features. At times it gives off the impression of being in beta stage.
Ease of use
3
Value for money
6
Customer Support
5
Functionality
6
Ryan
Human Resources, 51-100 employees
Less than 6 Months
Aug 03, 2022
A Wonderful Project Management Software!
A Wonderful Project Management Software!
Pros
Accelo has transformed our teams workflow and system providing invaluable features such as schedule syncing and result tracking.
Cons
Not much to criticize except for the relatively higher pricing which isnt a deal-breaker.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shahidul
Internet, 500+ employees
More than a year
Aug 01, 2022
Accelo is the perfect tool for our projects
Accelo is the perfect tool for our projects
Pros
The flexibility of the platform is commendable. We can easily make adjustments to invoicing branding reports and marketing campaign templates. The invoicing section is comprehensive allowing us to create and modify invoices invoice online and integrate with Xero. The Gantt chart provides real-time insights into work status and duration simplifying task management for team members.
Cons
Every department that has utilized the software modules has praised them. This acclaim stems from the softwares intuitive nature and its ability to effortlessly adapt to the unique needs of businesses and projects.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Denise
Marketing and Advertising, 101-500 employees
More than a year
Jul 06, 2022
Programming and planning platform...
Programming and planning platform...
Pros
Accelo is an excellent platform with advanced features that are easy to use. It greatly facilitates our companys operations offering a good balance between functionality and subscription price.
Cons
Mastering all the services offered by Accelo can be quite time-consuming.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
Jun 04, 2022
Helps me stay on top of things and simplify my workload
Helps me stay on top of things and simplify my workload
Pros
One of its best features is the ability to attach email threads to specific clients or projects within the company. Unlike our previous program where we had to duplicate task lists Accelo allows seamless organization without the need for project templates.
Cons
To get a comprehensive view of the billing dashboard one must heavily rely on filters which prove insufficient. Instantly knowing the status of invoices - whether delivered received or paid - at a glance is essential. Although the mobile app serves as an alternative it falls significantly short of the online version in terms of functionality and requires substantial improvements.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Jessica
Computer Software, 101-500 employees
More than a year
May 05, 2022
Hidden Charge - US$800 charge when you want to sign up
Hidden Charge - US$800 charge when you want to sign up
Pros
We enjoyed using Accelo during the trial period and were considering signing up. However we were blindsided by the undisclosed initial startup fee of US$800 which was not mentioned in the advertised monthly rate. The requirement to consult with a specialist and pay this fee upfront was a major setback and a warning sign.
Cons
We were taken aback by the undisclosed $800 hidden charge which wasnt mentioned anywhere on the website.
Ease of use
8
Value for money
3
Customer Support
5
Functionality
10
Michelle
Consumer Goods, 1-10 employees
Apr 08, 2022
Excellent Management Tool for Manage Project
Excellent Management Tool for Manage Project
Pros
Its capability to manage various activities with different customers and even house multiple tasks with the same customer is invaluable. This feature allows me to track my work with each client meticulously compared to just allocating time for the task.
Cons
I often find it cumbersome to locate assigned tasks as theyre not consistently delegated to me requiring manual searching through the query bar. Additionally managing the multiple new windows that Accelo opens upon time entry feels unwieldy.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Computer Software, 500+ employees
More than a year
Jan 13, 2022
Accelo the platform for efficient planning
Accelo the platform for efficient planning
Pros
Accelo is incredibly effective for planning executing and delivering projects on time eliminating the need for manual tools. It offers robust features for project planning team scheduling task management and client registration all backed by excellent customer service and a great price-performance ratio.
Cons
One of the main drawbacks of Accelo is its limited integration with common tools alongside the need for enhanced customization options to cater to the diverse needs of any company.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 51-100 employees
More than a year
Apr 15, 2021
Good for managing and running projects
Good for managing and running projects
Pros
I adore how straightforward it is. The platforms complete customizability and organization make it a joy to use. Tracking transactions with past customers is effortless.
Cons
Booking leaves is surprisingly intricate contrary to its purported ease. The process feels overly complicated and the manual handling of numerous tasks adds to the frustration.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
sherae
Consumer Services, 51-100 employees
Less than a year
Mar 16, 2021
Use this Everyday
Use this Everyday
Pros
Accelo facilitates exceptional organization within the company promoting seamless collaboration among coworkers and maintaining high levels of organization.
Cons
While some aspects seem challenging to grasp I attribute most of it to user error. Simplifying the process of creating purchase orders would greatly enhance efficiency in expense management.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katy
Marketing and Advertising, 11-50 employees
More than a year
Feb 27, 2021
Timesheeting and more
Timesheeting and more
Pros
I particularly appreciate being able to view all my assigned work at the beginning of each week. Entering my timesheet is also a breeze.
Cons
The search functionality requires improvement and booking holiday leave in advance feels excessively convoluted.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Rob
Information Technology and Services, 11-50 employees
More than a year
Feb 02, 2021
Accelo is a great tool for companies!
Accelo is a great tool for companies!
Pros
Accelos ease of use and convenience are unmatched. It offers numerous features and a user-friendly layout.
Cons
I have no complaints; everything works perfectly!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 Months
Oct 14, 2020
Time Management is everything!
Time Management is everything!
Pros
The daily timesheet feature has revolutionized my workflow. Accelo is incredibly easy to set up use and navigate. I havent fully explored its capabilities yet but Im excited to do so!
Cons
When entering timesheets retrospectively the software defaults to the current date and time making it inconvenient. It would be beneficial to allow setting past dates without reverting entries.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Crystal
Information Technology and Services, 51-100 employees
Less than 6 Months
Oct 01, 2020
Opitimized and Automated our Workflow
Opitimized and Automated our Workflow
Pros
Switching to Accelo after 18 years of using inferior products has been a game-changer for us. The platforms end-to-end automation has streamlined critical aspects of our business allowing us to consolidate multiple functions onto one platform. This has significantly boosted our productivity and efficiency especially during the COVID-19 pandemic. Partnering with an Accelo Implementation Manager through the Expert Services Program has further enhanced our operations and instilled confidence in our future growth.
Cons
Were delighted with the software and regret not adopting it sooner echoing sentiments shared by others.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Human Resources, 1-10 employees
More than a year
Sep 17, 2020
Makes me more productive
Makes me more productive
Pros
The softwares ability to integrate with other tools and effectively manage resources in a design office is impressive.
Cons
While Accelo offers enhanced functionality its higher costs compared to similar programs pose a challenge in justification despite the added benefits.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 Months
Aug 18, 2020
Kind of a Business in-a-box
Kind of a Business in-a-box
Pros
The retainer feature is exceptional for managing ongoing services efficiently offering significant cost savings compared to individual purchases.
Cons
I wish for more control and customization options regarding client portals though this is a minor issue and not a deal-breaker.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Grant
Marketing and Advertising, 1-10 employees
Jun 21, 2020
The most cost-effective tool for managing large scale projects.
The most cost-effective tool for managing large scale projects.
Pros
Accelo is my go-to service for project management due to its accessibility and high performance. My team appreciates its convenience and its extensive training resources make it suitable for users of all levels of expertise. Its customization options and intuitive interface provide an excellent user experience.
Cons
The softwares frequent updates present both advantages and disadvantages. On one hand it ensures that the system remains up-to-date with innovative technology. On the other hand constant changes pose challenges for users to adapt.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Anna
Information Technology and Services, 51-100 employees
More than a year
Apr 23, 2020
Simplifies task management and billable time
Simplifies task management and billable time
Pros
Integration with Gmail simplifies task creation from emails while the ability to create projects by client ensures task organization and time logging are hassle-free.
Cons
Accelo can initially appear daunting due to the multitude of menus that require familiarization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mike
Graphic Design, 1-10 employees
More than a year
Mar 13, 2020
Game Changer for our Professional Services Company
Game Changer for our Professional Services Company
Pros
Accelo provides a comprehensive solution for CRM sales project management time tracking and invoicing all in one integrated platform. Its user-friendly when configured correctly for your business.
Cons
Additional features are needed for the integration with QuickBooks Online.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Susie
Accounting, 1-10 employees
Less than a year
Feb 25, 2020
Speed things up
Speed things up
Pros
Its effortless to locate projects track time and generate billing reports. It greatly facilitates coordination within my team.
Cons
A minor inconvenience is the inability to modify certain information in daily reports directly; instead they must be opened in a separate tab.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hugo
Information Technology and Services, 51-100 employees
Less than a year
Dec 09, 2019
The Best CRM!
The Best CRM!
Pros
Accelos ease of use customization options and thoughtful features make it indispensable!
Cons
I deeply regret not discovering it sooner!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Meredith
Financial Services, 1-10 employees
Less than a year
Nov 15, 2019
Accelo for Remote Assistance
Accelo for Remote Assistance
Pros
I use Accelo daily because of its ease of use in logging hours managing teams and understanding work patterns. The timer feature allows me to track time accurately while focusing on my tasks.
Cons
Fortunately I havent encountered any issues with this platform yet.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kristina
Management Consulting, 11-50 employees
Less than 6 Months
Nov 11, 2019
Scale Your Business
Scale Your Business
Pros
With Accelo we can efficiently manage our business operations from detailed project planning to capacity tracking. The reliability of the system and its data allows us to make informed decisions optimize resource allocation and improve client satisfaction. The platforms versatility also enhances our sales process and helps us demonstrate our robust processes to potential clients.
Cons
While there are still features we hope to see in the future to streamline processes and reduce administrative tasks the revamped community ideas page instills confidence that Digital 22 will continue to deliver updates based on user feedback.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Tom
Marketing and Advertising, 11-50 employees
More than a year
Sep 19, 2019
Brilliant
Brilliant
Pros
Being able to set budgets and due dates for each task and monitor project progress is invaluable.
Cons
Limiting task assignments to only one person is a drawback.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Marissa
Marketing and Advertising, 11-50 employees
Less than 6 Months
Aug 21, 2019
quotes to contracts to projects done seamlessly
quotes to contracts to projects done seamlessly
Pros
Accelo offers a fully-fledged CRM for effective lead management through the quotation process. It provides insights into time and activity at work integrates seamlessly with email VoIP and Salesforce and offers a consolidated view of information flow across the system.
Cons
I cant think of anything significant that needs changing.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ellen
Computer Software, 11-50 employees
More than a year
Aug 02, 2019
Teamwork and report
Teamwork and report
Pros
Its a fantastic tool for team collaboration time logging and project tracking providing insights into project progress and team activities.
Cons
Getting started with Accelo isnt straightforward. Tracking time accurately requires caution and the reports arent very user-friendly. Unfortunately not being able to generate reports in PDF format adds to the inconvenience. Additionally specifying exact times for each task can be unrealistic especially when multitasking.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Amel
Marketing and Advertising, 1-10 employees
Less than a year
Jul 06, 2019
Great Project Management Software
Great Project Management Software
Pros
I appreciate the quoting function and customer tracking/ticketing capabilities of this product. Its versatile allowing tracking of various aspects and synchronizing with Gmail for convenient scheduling and project management.
Cons
Initially I found this product challenging to navigate. However with daily use and dedicated learning time it becomes an excellent tool.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Collin
Internet, 11-50 employees
More than a year
Jul 03, 2019
Great CRM
Great CRM
Pros
Accelo is easy to use and set up allowing us to manage clients their assets and work efficiently whether its a one-time project or ongoing tasks.
Cons
Some setup items are not as intuitive as Id prefer but the support team promptly addresses our concerns.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Adam
Marketing and Advertising, 1-10 employees
Less than 6 Months
Jul 01, 2019
A great tool for motivated ones
A great tool for motivated ones
Pros
Accelo offers robust features that can be customized to suit various needs. It has immense potential to enhance business growth functioning as a CRM project management tool and invoicing platform.
Cons
If you decide to invest in Accelo be prepared to exercise patience. Its quite intricate and not very intuitive if youre setting it up solo. Additionally the visual design leaves something to be desired.
Ease of use
5
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 1-10 employees
Less than 6 Months
Jul 01, 2019
Accelo is one of the best out there
Accelo is one of the best out there
Pros
This software is packed with features notably aiding us in managing our entire sales cycle from contacts and lead tracking to project planning and automated billing. The client portal feature is particularly impressive enabling client collaboration quote acceptance and invoice viewing.
Cons
Its frustrating that customer support comes at an extra cost.
Ease of use
10
Value for money
9
Customer Support
3
Functionality
10
Granville
Information Technology and Services, 1-10 employees
Less than 6 Months
Jul 01, 2019
Product Analyzer
Product Analyzer
Pros
I was impressed by the analytics provided by this product during my clients software selection process. Accelo proved to be a perfect fit for handling their project management needs even during my limited testing time due to other commitments.
Cons
While I usually adapt quickly to new software I faced a significant learning curve with Accelo. Once I overcame it using the software became smooth sailing.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Christine
Architecture & Planning, 1-10 employees
May 04, 2019
THE Project Management Tool to Use
THE Project Management Tool to Use
Pros
Creating new projects with saved templates is quick and effortless in Accelo. The Gantt chart view simplifies timeline adjustments and features like task alerts and task dashboards enhance task management efficiency.
Cons
The schedule view lacks utility in its current state. It only displays the hours of work for a given day if a time is set for the task and it allocates time incorrectly when tasks span multiple days. Moreover theres a critical issue with project schedules that can lead to confusion and disruptions if not managed properly.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
Apr 05, 2019
A Huge Accelerator for Our Business
A Huge Accelerator for Our Business
Pros
The Client Portal feature in Accelo is invaluable for managing customer tickets and requests efficiently especially in our service-oriented business with numerous clients and systems to handle.
Cons
My only frustration with the platform is that we havent allocated enough time internally for the implementation process. However were committed to gradually unleashing the full potential of this powerful CRM in the coming weeks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Magnus
Information Technology and Services, 1-10 employees
Less than 6 Months
Mar 15, 2019