Accelo, an innovative business automation platform, simplifies workflows and boosts productivity. Say goodbye to manual processes and hello to streamlined operations. With Accelo's user-friendly interface and robust features, you can effortlessly manage projects, track time, and automate tasks. Explore the software's power and transform your business today.

Accelo Specifications

Time Tracking

Task Management

Reporting

Budget Management

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What Is Accelo?

Overview

Accelo is a cloud-based professional services automation platform that helps organizations manage their entire client work lifecycle. The software provides customizable products to streamline key processes like sales, project management, time tracking, ticketing, billing, and reporting.

It offers a centralized system to boost productivity, bring transparency to operations, and improve profitability. The software helps professional service businesses gain a holistic view of clients, projects, and finances to accomplish more in less time.

What Is Accelo Best For?

The software is known for providing a complete suite of client work management tools within a single platform. Businesses can use it to generate proposals, plan projects, collaborate with clients and teams, track time, generate invoices, and get insights. Integrating these critical workflows ensures greater efficiency and visibility.

Accelo Pricing

The vendor offers the following four standard pricing plans: 

  • Professional – $50/user/month (minimum 5 users) 
  • Business – $70/user/month (minimum 5 users) 
  • Advanced – $90/user/month (minimum 10 users) 
  • Elite – Custom Pricing (minimum 20 users) 

Contact us for a personalized pricing quote tailored to your specific requirements.

Disclaimer: The pricing is subject to change. 

Accelo Integrations

Users can connect Accelo with various third-party applications, including:

How Does Accelo Work?

Log in and navigate the dashboard of the Accelo project management tool using the following steps:

  • Start capturing new leads and opportunities by adding contacts and creating quotes or proposals in the 'Sales' module
  • Plan and manage projects by defining scope, assigning tasks, and tracking time and expenses using the 'Projects' feature
  • Resolve client support tickets seamlessly by logging new tickets, tracking updates, and automating workflows with the 'Tickets' module
  • Set up recurring services and bill clients automatically with standardized packages and templates in the 'Retainers' module
  • Use the 'Billing' module and generate invoices with captured time and expenses across all billable work
  • Analyze business performance and create reports using integrated analytics and reporting features

Watch an Accelo demo to learn more about the software's different features.

Who Is Accelo For?

Accelo software is an ideal customer relationship management software for small to medium businesses (SMBs). It is a flexible solution for professional services companies (with under 100 employees) in various industries and sectors, such as information technology (IT), accounting and bookkeeping, consulting, architecture, and engineering.

The platform can also benefit the following sectors and industries:

  • Nonprofits
  • Retail
  • Construction
  • Healthcare
  • Education

Is Accelo Right For You?

Accelo is the ideal management software for businesses seeking streamlined processes, enhanced productivity, and improved project collaboration. It simplifies task handling and client communication with its project management feature.

Additionally, Accelo prioritizes security and compliance, protecting sensitive data through encryption and adhering to industry regulations like GDPR and CCPA.

We recommend reading Accelo reviews to see what existing users say about the tool. You can also contact Software Finder at (661) 384-7070 for more information.

Accelo Features

Users can systematize the entire sales process with automation and notifications to increase coordination. This approach makes it easy to convert accepted quotes into projects and seamlessly incorporate sales information into proposals.

Successfully plan, manage, track, and deliver profitable client work on time and within budget through real-time project statuses. The module provides a central location for task management and informs the team of all client and project information.

Empower your support team to easily manage reactive client support activities and consistently deliver stellar services. It enables the team to quickly self-assign, track time spent, and easily access key client information remotely to improve billing accuracy.

Manage recurring client service delivery and track ongoing work. This feature helps sustain growth and increase profitability as users deliver recurring work on time without outrunning budgets.

Automatically capture detailed client work information to generate accurate invoices. The module logs all billable time spent on client emails, meetings, and work to capture the true time and value of services delivered.

Harness all client data through an integrated business intelligence platform to track performance and profitability. The reports provide deep contextual insights through reliable data and foster forecasting and preparation for the future.

Pros and Cons of Accelo

Pros

  • Easy initial setup
  • Better financial performance for a service business
  • Cloud based
  • Includes time tracking
  • In-built invoice-generating feature
  • Improved project management for professionals

Cons

  • Steep learning curve
  • Customer service can be improved, according to some Accelo user reviews

Accelo Pricing

Professional

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What's Included

  • Professional features

  • Client Project Management

  • Client Sales Management

  • Client Quote Management

  • Time Logs, Timers & Timesheets

  • Client Invoices & Payments

  • Financial Insight Dashboards

Business

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What's Included

  • Professional features, plus:

  • Client Retainer Management

  • Client Ticket Management

  • Shared Request Inbox

  • Expenses & Materials

  • Time Approvals for Billing

  • Unlimited Client Portal Users

Advanced

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What's Included

  • Business features, plus:

  • Advanced Custom Workflows

  • Advanced Triggers & Automation

  • Smart Scheduling & Utilization

  • Adaptive Project Scheduling

  • Client Asset Management

  • 3 Advanced Reporting Users

Elite

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What's Included

  • Advanced features, plus:

  • Role-Based Users from $39/mth

  • Divisions Module

  • Unlimited Collaborator Users

  • SAML / Enterprise SSO

  • Premium Support with SLAs

  • Dedicated Account Manager

Accelo Reviews

Overall Rating

4.5

90 Reviews

Rating Distribution

5

star

54

4

star

32

3

star

3

2

star

1

1

star

0

Apr 02, 2024

Accelo Has Been So Reliable and Easy to Implement

Laura

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Accelo proves indispensable as a project management tool meeting our needs seamlessly. Its features stand out for their robustness.

Cons

I appreciate Accelos straightforwardness and seamlessness. Its been a reliable choice.

Apr 01, 2024

Accelo Works Impressively: A Great Project Management Tool

Maria

Education Management

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Accelo emerges as a premier project management solution with effortlessly implementable and cost-effective features.

Cons

I have no complaints about Accelo. Its truly exceptional.

Mar 21, 2024

Accelo Is Effective to Use

Jackson

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Accelo impresses with its capabilities complemented by an exceptional support team.

Cons

Ive encountered no drawbacks with Accelo. Its consistently impressive.

Mar 18, 2024

We love Accelo

Jessica

Marketing and Advertising

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

Pros

While we admire Accelo its pricing posed challenges for our small business despite its remarkable time tracking and client correspondence features.

Cons

The initial cost and setup complexity posed challenges leading to some team frustration.

Mar 17, 2024

Necessary for project tracking

Hailey

Construction

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Accelo allows for insightful comparison of sales and workflow across different time frames offering valuable business tracking capabilities.

Cons

While there were minor bumps they were likely due to user error. Any issues are promptly addressed.

Mar 14, 2024

Accelo Has Been a Reliable Project Management Solution

Marika

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The reliability of Accelo as a project management tool is commendable offering ease of use and manageability.

Cons

Accelo boasts remarkable and flawless features making it stand out as the best.

Nov 23, 2023

Improved team collaboration and productivity

Kelly

Computer Software

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Pros

Accelos collaborative workspace is its highlight fostering team cohesion through shared calendars and real-time updates ensuring efficient project management and communication.

Cons

While Accelo excels in fostering collaboration its mobile app functionality could use enhancement for teams needing on-the-go access to client and project data.

Oct 13, 2023

The best project coordination tool I've ever used, keeps our teams aligned.

Nicholas G.

Transportation/Trucking/Railroad

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

Accelos intuitive interface and feature-rich dashboard simplify task logging and team monitoring enhancing collaboration and productivity.

Cons

Accelo lacks a robust programming base and adaptability and its machine learning capabilities can feel cumbersome. Some parts of the interface may take longer to load albeit only by seconds which can be a minor inconvenience. Improved task prioritization and time investment recommendations would enhance its utility.

Sep 25, 2023

Report editing and client portal accessibility

Maddie

Computer Games

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Pros

Accelos diverse timekeeping methods client area and customizable report revisions make it an appealing choice for streamlined business operations.

Cons

The wide range of features and customization options may overwhelm initially and early workflow decisions can affect billing later on.

Aug 09, 2023

Excell with Accelo

James

Marketing and Advertising

Ease of use

8

Value for money

7

Customer Support

10

Functionality

8

Pros

Accelos extensive features make it a comprehensive solution for creative project management offering robust scheduling progress tracking and reporting functionalities.

Cons

The initial learning curve can be daunting as Accelos interface isnt the most intuitive and its terminology may not always align with users expectations.

Frequently Asked Questions

Yes, Accelo offers API access.

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