
Accelo Reviews
Total 90 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars36%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not Specified, 1-10 employees
More than a year
“Programming and planning platform...
Pros
Accelo is an excellent platform with advanced features that are easy to use. It greatly facilitates our companys operations offering a good balance between functionality and subscription price.
Cons
Mastering all the services offered by Accelo can be quite time-consuming.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Jessica
Computer Software, 101-500 employees
More than a year
“Helps me stay on top of things and simplify my workload
Pros
One of its best features is the ability to attach email threads to specific clients or projects within the company. Unlike our previous program where we had to duplicate task lists Accelo allows seamless organization without the need for project templates.
Cons
To get a comprehensive view of the billing dashboard one must heavily rely on filters which prove insufficient. Instantly knowing the status of invoices - whether delivered received or paid - at a glance is essential. Although the mobile app serves as an alternative it falls significantly short of the online version in terms of functionality and requires substantial improvements.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Michelle
Consumer Goods, 1-10 employees
“Hidden Charge - US$800 charge when you want to sign up
Pros
We enjoyed using Accelo during the trial period and were considering signing up. However we were blindsided by the undisclosed initial startup fee of US$800 which was not mentioned in the advertised monthly rate. The requirement to consult with a specialist and pay this fee upfront was a major setback and a warning sign.
Cons
We were taken aback by the undisclosed $800 hidden charge which wasnt mentioned anywhere on the website.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
5
Functionality
10
Kevin
Computer Software, 500+ employees
More than a year
“Excellent Management Tool for Manage Project
Pros
Its capability to manage various activities with different customers and even house multiple tasks with the same customer is invaluable. This feature allows me to track my work with each client meticulously compared to just allocating time for the task.
Cons
I often find it cumbersome to locate assigned tasks as theyre not consistently delegated to me requiring manual searching through the query bar. Additionally managing the multiple new windows that Accelo opens upon time entry feels unwieldy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Accelo the platform for efficient planning
Pros
Accelo is incredibly effective for planning executing and delivering projects on time eliminating the need for manual tools. It offers robust features for project planning team scheduling task management and client registration all backed by excellent customer service and a great price-performance ratio.
Cons
One of the main drawbacks of Accelo is its limited integration with common tools alongside the need for enhanced customization options to cater to the diverse needs of any company.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
sherae
Consumer Services, 51-100 employees
Less than a year
“Good for managing and running projects
Pros
I adore how straightforward it is. The platforms complete customizability and organization make it a joy to use. Tracking transactions with past customers is effortless.
Cons
Booking leaves is surprisingly intricate contrary to its purported ease. The process feels overly complicated and the manual handling of numerous tasks adds to the frustration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Katy
Marketing and Advertising, 11-50 employees
More than a year
“Use this Everyday
Pros
Accelo facilitates exceptional organization within the company promoting seamless collaboration among coworkers and maintaining high levels of organization.
Cons
While some aspects seem challenging to grasp I attribute most of it to user error. Simplifying the process of creating purchase orders would greatly enhance efficiency in expense management.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rob
Information Technology and Services, 11-50 employees
More than a year
“Timesheeting and more
Pros
I particularly appreciate being able to view all my assigned work at the beginning of each week. Entering my timesheet is also a breeze.
Cons
The search functionality requires improvement and booking holiday leave in advance feels excessively convoluted.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 Months
“Accelo is a great tool for companies!
Pros
Accelos ease of use and convenience are unmatched. It offers numerous features and a user-friendly layout.
Cons
I have no complaints; everything works perfectly!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Crystal
Information Technology and Services, 51-100 employees
Less than 6 Months
“Time Management is everything!
Pros
The daily timesheet feature has revolutionized my workflow. Accelo is incredibly easy to set up use and navigate. I havent fully explored its capabilities yet but Im excited to do so!
Cons
When entering timesheets retrospectively the software defaults to the current date and time making it inconvenient. It would be beneficial to allow setting past dates without reverting entries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
James
Human Resources, 1-10 employees
More than a year
“Opitimized and Automated our Workflow
Pros
Switching to Accelo after 18 years of using inferior products has been a game-changer for us. The platforms end-to-end automation has streamlined critical aspects of our business allowing us to consolidate multiple functions onto one platform. This has significantly boosted our productivity and efficiency especially during the COVID-19 pandemic. Partnering with an Accelo Implementation Manager through the Expert Services Program has further enhanced our operations and instilled confidence in our future growth.
Cons
Were delighted with the software and regret not adopting it sooner echoing sentiments shared by others.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than 6 Months
“Makes me more productive
Pros
The softwares ability to integrate with other tools and effectively manage resources in a design office is impressive.
Cons
While Accelo offers enhanced functionality its higher costs compared to similar programs pose a challenge in justification despite the added benefits.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Grant
Marketing and Advertising, 1-10 employees
“Kind of a Business in-a-box
Pros
The retainer feature is exceptional for managing ongoing services efficiently offering significant cost savings compared to individual purchases.
Cons
I wish for more control and customization options regarding client portals though this is a minor issue and not a deal-breaker.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anna
Information Technology and Services, 51-100 employees
More than a year
“The most cost-effective tool for managing large scale projects.
Pros
Accelo is my go-to service for project management due to its accessibility and high performance. My team appreciates its convenience and its extensive training resources make it suitable for users of all levels of expertise. Its customization options and intuitive interface provide an excellent user experience.
Cons
The softwares frequent updates present both advantages and disadvantages. On one hand it ensures that the system remains up-to-date with innovative technology. On the other hand constant changes pose challenges for users to adapt.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Mike
Graphic Design, 1-10 employees
More than a year
“Simplifies task management and billable time
Pros
Integration with Gmail simplifies task creation from emails while the ability to create projects by client ensures task organization and time logging are hassle-free.
Cons
Accelo can initially appear daunting due to the multitude of menus that require familiarization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Susie
Accounting, 1-10 employees
Less than a year
“Game Changer for our Professional Services Company
Pros
Accelo provides a comprehensive solution for CRM sales project management time tracking and invoicing all in one integrated platform. Its user-friendly when configured correctly for your business.
Cons
Additional features are needed for the integration with QuickBooks Online.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Hugo
Information Technology and Services, 51-100 employees
Less than a year
“Speed things up
Pros
Its effortless to locate projects track time and generate billing reports. It greatly facilitates coordination within my team.
Cons
A minor inconvenience is the inability to modify certain information in daily reports directly; instead they must be opened in a separate tab.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Meredith
Financial Services, 1-10 employees
Less than a year
“The Best CRM!
Pros
Accelos ease of use customization options and thoughtful features make it indispensable!
Cons
I deeply regret not discovering it sooner!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristina
Management Consulting, 11-50 employees
Less than 6 Months
“Accelo for Remote Assistance
Pros
I use Accelo daily because of its ease of use in logging hours managing teams and understanding work patterns. The timer feature allows me to track time accurately while focusing on my tasks.
Cons
Fortunately I havent encountered any issues with this platform yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tom
Marketing and Advertising, 11-50 employees
More than a year
“Scale Your Business
Pros
With Accelo we can efficiently manage our business operations from detailed project planning to capacity tracking. The reliability of the system and its data allows us to make informed decisions optimize resource allocation and improve client satisfaction. The platforms versatility also enhances our sales process and helps us demonstrate our robust processes to potential clients.
Cons
While there are still features we hope to see in the future to streamline processes and reduce administrative tasks the revamped community ideas page instills confidence that Digital 22 will continue to deliver updates based on user feedback.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10