Total 374 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars18%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marry
Software and consulting Company , 10-49 employees
“Awesome features
Pros
The managers can add their goals, targets and initiatives to build a complete product strategy. Updating about the progress and enlist detail that is required of each task is
Cons
I am unable to say any bad about it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Aaron
Design Consultancy , 10-49 employees
“Idea sharing and good communication
Pros
It supports the sharing of thoughts among colleagues and external users. It has a single portal to add users feedback or pitches with managers.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Watson
Marketing head, 2-9 employees
“I like it
Pros
It benefit businesses of all sizes. it is utilized in various areas including education, information technology, e-commerce, marketing and medical.
Cons
None
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Matthew
Computer Software, 500+ employees
Less than 6 months
“Amazing Customer Support
Pros
Recently embarking on using Aha!, I've discovered a wealth of resources on YouTube, proving highly beneficial. Encountering a challenge with GitHub 2.0 Integration, the customer support team worked diligently over the holidays to ensure everything runs smoothly. The experience has been outstanding.
Cons
I've just started using the software, so I haven't encountered many issues yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Aaron
Computer Software, 500+ employees
More than a year
“Their way or the highway
Pros
Aha! is a comprehensive tool with robust reporting capabilities.
Cons
The software necessitates adherence to their best practices; otherwise, it doesn't function, lacking flexibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ang Harry
Logistics and Supply Chain, 500+ employees
Less than a year
“is a good solution as a management tool
Pros
The software allows for tweaking entered fields to meet client or internal demands. The process of creating an idea is remarkably simple and intuitive for users. Sales, Customer Service, and any client-facing team can swiftly enter feature requests. Configuration and product teams also find it useful for tracking feature requests as they progress through the product roadmap.
Cons
There's minimal expectation to learn and adapt to master this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Bastian
Aviation & Aerospace, 101-500 employees
More than a year
“An Amazing Tool to Align Strategy and Execution for Product Management
Pros
Ideal for companies aiming to be thoughtful, deliberate, and connect everything they build to the underlying purpose. While it demands energy and effort to adopt, the results are remarkable. Aha! not only provides a tool but a best-practices thought model for product management. Implementing it may be challenging, but the rewards are high. One key benefit is that roadmaps and reports stay fresh, instantly reflecting changes to dates of features and releases.
Cons
Despite my overall appreciation for AHA, the UI presents several challenges. Inconsistencies, such as varying save mechanisms, URL availability on some screens, and disparities in settings application, are evident. Despite being a single-page app, it occasionally struggles with post-edit refresh, which should be more seamless in 2021.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Alexandra
Financial Services, 500+ employees
Less than a year
“Intuitive Tool withExcellent Customer Support
Pros
Boasts ease of use and automation across the platform.
Cons
Some minor bug behaviors and missing automation in areas where they would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Andrew
Pharmaceuticals, 500+ employees
More than a year
“Another great experience with Customer Support!
Pros
Highly convenient for creating, prioritizing, and tracking features. Integrations, especially with VSTS and JIRA, are seamless. Extensive use of Lists and Pivot tables proves powerful and user-friendly.
Cons
When viewing a specific record, I'd appreciate more information about its parent/children. For instance, when looking at a Requirement, I see the parent Feature's name but not the release it's in (its parent Epic/Initiative). Similarly, when viewing an Initiative, I see the list of Features but lack context regarding their release or the number of requirements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sophie
Information Technology and Services, 101-500 employees
“I don't miss my spreadsheets (And I love a spreadsheet)
Pros
The collaborative capabilities of this product are amazing. Working with my boss, I appreciate seeing all his changes and learning a lot. Different workspaces make product management easier. The ideas portal is anticipated to be great for internal staff. Everything is centralized, allowing for creating business plans and adding relevant documents without sharing numerous links. Scoring ideas facilitates prioritization. The support team is brilliant, and the system is user-friendly, making the trial period productive.
Cons
It's a bit clunky in places with numerous clicks, but with two screens, this inconvenience is manageable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Sunil
Media Production, 51-100 employees
More than a year
“Great support
Pros
Customer support is excellent, making it easy to get started.
Cons
The nested administration menus are cumbersome and make it easy to get lost.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Floremie
Hospital & Health Care, 51-100 employees
More than a year
“Why I Choose Aha! from other software
Pros
Aha! simplifies business management and tracking, aiding in setting employee goals, using kanban tools, strategic planning, and roadmapping.
Cons
The limited usage when there's no internet connection is what I like least about this software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Corey
Information Technology and Services, 500+ employees
More than a year
“Aha!
Pros
Aha! seamlessly integrates with Jira and aids in creating roadmaps and epic planning.
Cons
The integration with Jira was somewhat cumbersome, and the default terminology proved challenging to change.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hammad
Information Technology and Services, 1-10 employees
“Best Presentation Software
Pros
A notable feature is the ability to create a strategy with multiple features, including crowdsourcing and managing ideas, analyzing and prioritizing features, and sharing on social media.
Cons
The search functionality seems a bit off, making it challenging to find existing feature requests in a company with numerous requests, leading to duplicate features.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Liam
Information, technology and services, 10-49 employees
“Compatible
Pros
About 30 applications for development, collaboration, sales, and support are integrated with this software such as Jira, Zendesk, Salesforce, Azure DevOps, etc.
Cons
The UI is a bit slower and does not respond to changes until manually refresh.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Clayton
Information Technology and Services, 500+ employees
More than a year
“Great Product Management Tool!
Pros
Easily adding new workspace lines and workspaces that roll up to one another is a notable feature. It facilitates linking company goals and strategy. Dynamic presentations and quick addition of new content enhance the user experience.
Cons
Integrations pose a challenge for us. While the integration wizard is intuitive, our lack of resources makes it difficult to fully test the integration. Aha has been supportive as we work through this challenge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Di
Computer Software, 500+ employees
Less than 6 months
“Great way to keep track of progress and provide high level overviews of project status.
Pros
Aha! features and capabilities for organizing data and providing summaries are extensive. Customer support is responsive and friendly when encountering problems.
Cons
AHA documentation, especially the REST API documentation, is vague at times, omitting possible fields. Fortunately, the customer support team is always eager to assist in determining available data through the API.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Clay
Mining & Metals, 500+ employees
More than a year
“My Review
Pros
I purchased the software, and our business finds value in its usage.
Cons
I cannot say. To my knowledge, they are satisfied with the solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Katie
Information Technology and Services, 500+ employees
Less than 6 months
“High quality product with excellent feature set
Pros
I love the usability and configurability of Aha! The integration feature is amazing for monitoring JIRA projects and keeping everything in sync. Sharing reports at different levels of granularity is a favorite feature.
Cons
Some reports have fewer configuration options than desired. The rigid options for visualizations limit applying views and structures to different items.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Fabien
Automotive, 51-100 employees
Less than 6 months
“All the needed features in a single place.
Pros
Aha! was the perfect tool for us, offering a simple and intuitive UI, a customizable visual timeline for our product roadmap, and rich integration possibilities with Azure DevOps.
Cons
Initially, the abundance of features in Aha could lead users to feel a bit lost. There's a learning curve for beginners to consider.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9