Total 374 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

18%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Marry

Software and consulting Company , 10-49 employees

4.0
November 2021

Awesome features

Pros

The managers can add their goals, targets and initiatives to build a complete product strategy. Updating about the progress and enlist detail that is required of each task is

Cons

I am unable to say any bad about it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Aaron

Design Consultancy , 10-49 employees

5.0
November 2021

Idea sharing and good communication

Pros

It supports the sharing of thoughts among colleagues and external users. It has a single portal to add users feedback or pitches with managers.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

W

Watson

Marketing head, 2-9 employees

5.0
November 2021

I like it

Pros

It benefit businesses of all sizes. it is utilized in various areas including education, information technology, e-commerce, marketing and medical.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

M

Matthew

Computer Software, 500+ employees

Less than 6 months

5.0
November 2021

Amazing Customer Support

Pros

Recently embarking on using Aha!, I've discovered a wealth of resources on YouTube, proving highly beneficial. Encountering a challenge with GitHub 2.0 Integration, the customer support team worked diligently over the holidays to ensure everything runs smoothly. The experience has been outstanding.

Cons

I've just started using the software, so I haven't encountered many issues yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Aaron

Computer Software, 500+ employees

More than a year

5.0
November 2021

Their way or the highway

Pros

Aha! is a comprehensive tool with robust reporting capabilities.

Cons

The software necessitates adherence to their best practices; otherwise, it doesn't function, lacking flexibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH

Ang Harry

Logistics and Supply Chain, 500+ employees

Less than a year

5.0
November 2021

is a good solution as a management tool

Pros

The software allows for tweaking entered fields to meet client or internal demands. The process of creating an idea is remarkably simple and intuitive for users. Sales, Customer Service, and any client-facing team can swiftly enter feature requests. Configuration and product teams also find it useful for tracking feature requests as they progress through the product roadmap.

Cons

There's minimal expectation to learn and adapt to master this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

B

Bastian

Aviation & Aerospace, 101-500 employees

More than a year

5.0
November 2021

An Amazing Tool to Align Strategy and Execution for Product Management

Pros

Ideal for companies aiming to be thoughtful, deliberate, and connect everything they build to the underlying purpose. While it demands energy and effort to adopt, the results are remarkable. Aha! not only provides a tool but a best-practices thought model for product management. Implementing it may be challenging, but the rewards are high. One key benefit is that roadmaps and reports stay fresh, instantly reflecting changes to dates of features and releases.

Cons

Despite my overall appreciation for AHA, the UI presents several challenges. Inconsistencies, such as varying save mechanisms, URL availability on some screens, and disparities in settings application, are evident. Despite being a single-page app, it occasionally struggles with post-edit refresh, which should be more seamless in 2021.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Alexandra

Financial Services, 500+ employees

Less than a year

5.0
November 2021

Intuitive Tool withExcellent Customer Support

Pros

Boasts ease of use and automation across the platform.

Cons

Some minor bug behaviors and missing automation in areas where they would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Andrew

Pharmaceuticals, 500+ employees

More than a year

5.0
November 2021

Another great experience with Customer Support!

Pros

Highly convenient for creating, prioritizing, and tracking features. Integrations, especially with VSTS and JIRA, are seamless. Extensive use of Lists and Pivot tables proves powerful and user-friendly.

Cons

When viewing a specific record, I'd appreciate more information about its parent/children. For instance, when looking at a Requirement, I see the parent Feature's name but not the release it's in (its parent Epic/Initiative). Similarly, when viewing an Initiative, I see the list of Features but lack context regarding their release or the number of requirements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Sophie

Information Technology and Services, 101-500 employees

5.0
November 2021

I don't miss my spreadsheets (And I love a spreadsheet)

Pros

The collaborative capabilities of this product are amazing. Working with my boss, I appreciate seeing all his changes and learning a lot. Different workspaces make product management easier. The ideas portal is anticipated to be great for internal staff. Everything is centralized, allowing for creating business plans and adding relevant documents without sharing numerous links. Scoring ideas facilitates prioritization. The support team is brilliant, and the system is user-friendly, making the trial period productive.

Cons

It's a bit clunky in places with numerous clicks, but with two screens, this inconvenience is manageable.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S

Sunil

Media Production, 51-100 employees

More than a year

5.0
November 2021

Great support

Pros

Customer support is excellent, making it easy to get started.

Cons

The nested administration menus are cumbersome and make it easy to get lost.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

F

Floremie

Hospital & Health Care, 51-100 employees

More than a year

5.0
November 2021

Why I Choose Aha! from other software

Pros

Aha! simplifies business management and tracking, aiding in setting employee goals, using kanban tools, strategic planning, and roadmapping.

Cons

The limited usage when there's no internet connection is what I like least about this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

C

Corey

Information Technology and Services, 500+ employees

More than a year

5.0
November 2021

Aha!

Pros

Aha! seamlessly integrates with Jira and aids in creating roadmaps and epic planning.

Cons

The integration with Jira was somewhat cumbersome, and the default terminology proved challenging to change.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

H

Hammad

Information Technology and Services, 1-10 employees

5.0
November 2021

Best Presentation Software

Pros

A notable feature is the ability to create a strategy with multiple features, including crowdsourcing and managing ideas, analyzing and prioritizing features, and sharing on social media.

Cons

The search functionality seems a bit off, making it challenging to find existing feature requests in a company with numerous requests, leading to duplicate features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Liam

Information, technology and services, 10-49 employees

4.0
October 2021

Compatible

Pros

About 30 applications for development, collaboration, sales, and support are integrated with this software such as Jira, Zendesk, Salesforce, Azure DevOps, etc.

Cons

The UI is a bit slower and does not respond to changes until manually refresh.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

C

Clayton

Information Technology and Services, 500+ employees

More than a year

5.0
October 2021

Great Product Management Tool!

Pros

Easily adding new workspace lines and workspaces that roll up to one another is a notable feature. It facilitates linking company goals and strategy. Dynamic presentations and quick addition of new content enhance the user experience.

Cons

Integrations pose a challenge for us. While the integration wizard is intuitive, our lack of resources makes it difficult to fully test the integration. Aha has been supportive as we work through this challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Di

Computer Software, 500+ employees

Less than 6 months

5.0
October 2021

Great way to keep track of progress and provide high level overviews of project status.

Pros

Aha! features and capabilities for organizing data and providing summaries are extensive. Customer support is responsive and friendly when encountering problems.

Cons

AHA documentation, especially the REST API documentation, is vague at times, omitting possible fields. Fortunately, the customer support team is always eager to assist in determining available data through the API.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C

Clay

Mining & Metals, 500+ employees

More than a year

5.0
October 2021

My Review

Pros

I purchased the software, and our business finds value in its usage.

Cons

I cannot say. To my knowledge, they are satisfied with the solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Katie

Information Technology and Services, 500+ employees

Less than 6 months

5.0
October 2021

High quality product with excellent feature set

Pros

I love the usability and configurability of Aha! The integration feature is amazing for monitoring JIRA projects and keeping everything in sync. Sharing reports at different levels of granularity is a favorite feature.

Cons

Some reports have fewer configuration options than desired. The rigid options for visualizations limit applying views and structures to different items.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

F

Fabien

Automotive, 51-100 employees

Less than 6 months

5.0
September 2021

All the needed features in a single place.

Pros

Aha! was the perfect tool for us, offering a simple and intuitive UI, a customizable visual timeline for our product roadmap, and rich integration possibilities with Azure DevOps.

Cons

Initially, the abundance of features in Aha could lead users to feel a bit lost. There's a learning curve for beginners to consider.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9