Total 374 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

18%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Makalani

Computer & Network Security, 500+ employees

Less than 6 months

5.0
June 2021

Custom Roadmaps

Pros

As a new Aha! Admin, custom roadmaps prove to be effective storytellers and forecasters, enhancing visibility for the team.

Cons

Aha! is a powerful but less intuitive tool. The support team significantly contributes to overcoming this challenge.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

P

Paul

E-Learning, 1-10 employees

More than a year

5.0
June 2021

Aha! is an excellent tool for organizations looking to mature their product management processes

Pros

The ability to rate and rank new features and ideas, tied to organizational goals, is crucial. Aha! ensures alignment on work and provides a method for determining priorities.

Cons

Gantt chart views can be challenging to use for explaining progress, objectives, and roadmaps. However, given the various available views, this drawback is not overly problematic.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

B

Brian

Computer Software, 500+ employees

More than a year

5.0
May 2021

Aha review

Pros

Noted for its ease of use, the tool comes with excellent support if needed.

Cons

I miss a right-click button, but this might be due to the browser-based nature of the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
May 2021

Loads of features, a little too complicated

Pros

The tool offers abundant customization options for fields, including calculations.

Cons

It's easy to get lost and struggle to find the view shown by a colleague or one created yesterday.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

H

Helga

Internet, 11-50 employees

Less than a year

5.0
May 2021

Good solution to let your clients submit the ideas

Pros

Providing ample possibilities, the tool allows for adding custom features and tailoring the portal's appearance and functionality. Exceptional customer support is highlighted.

Cons

Finding the needed feature or achieving a specific result is not easy; it's quite complicated. While there is a Help Center with many guides, sometimes you don't know where to look. Contacting support is necessary at times, especially when time is limited. The option to have threads in the comments would be useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Brian

Financial Services, 500+ employees

More than a year

5.0
May 2021

Love Aha

Pros

Aha proves user-friendly for product managers, offering powerful functionality. It facilitates easy collection of feedback as ideas, moving seamlessly into features and epics for development. The ability to create multiple boards for organization and prioritization is appreciated, with excellent support available when needed.

Cons

Features I was looking for have been consistently added through frequent releases. The Aha idea portal makes it easy to submit ideas for future enhancements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

P

Peter

Computer Software, 11-50 employees

Less than 6 months

5.0
May 2021

Wow, its changed our product life

Pros

The basics are in place, with effective roll-ups from feature (story) through epic to initiative. The tool's strategy component is particularly lauded.

Cons

There are some very minor UI aspects, but overall, we love this software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Andras

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
May 2021

Best in class Release Management SaaS Solution

Pros

Aha! as SaaS-based release management software offers a highly flexible and customizable process engine. The reporting and analytics capabilities for releases and strategy are unparalleled. Good integration with other devops tools and non-licensed portals enhances accessibility for non-seated users.

Cons

Strong SCRUM or process background is needed, and setting up processes will require effort. While not necessarily a con, the tool demands a couple of weeks of setup before adding users. It's advisable to add a project, test the process, and make adjustments.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

J

Jean-Marc

Computer Software, 51-100 employees

More than a year

5.0
May 2021

Very powerful product to organize product management, from ideas to strategy to releases

Pros

The software offers an extensive array of options, coupled with a user-friendly interface.

Cons

The software's plethora of options can make certain features challenging to utilize.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Celena

Information Technology and Services, 500+ employees

Less than 6 months

5.0
May 2021

Best Product Management tool on the market with outstanding customer service!

Pros

Expressing admiration for the software's features and user-friendly design, particularly highlighting prompt assistance through chat, notably from the support team, aiding in understanding vital graphs for presentations.

Cons

My familiarity and experience with the tool are noteworthy.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Ajinkya

Market Research, 101-500 employees

Less than a year

5.0
May 2021

Convenient Tool for Product Managers, Aha!

Pros

Aha! stands out for its comprehensive strategies, managing the entire product management and marketing cycle. Unlike tools like Jira and VersionOne, which initially served as product development tools, Aha! is purpose-built to cover the full spectrum of product management. Governance features assist product owners in aligning with business plans and priorities, defining effective product strategies. The Aha! Score, customizable for balancing value and development costs, enhances decision-making. Transparent concept-to-feature promotion meets the expectations of executive management and the board, providing accessible and efficient product roadmaps.

Cons

Despite being highly effective, the tool's numerous features, while facilitating the creation of a complex puzzle, can lead to losing sight of the original goal efficiently producing a product that meets consumer standards and business objectives. Maintaining simplicity requires discipline. Aha! is robust and highly customizable, necessitating time to optimize for specific situations. The exceptional customer success team patiently and diligently assists in maximizing its potential.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

muhammad

Design, 1-10 employees

Less than 6 months

5.0
May 2021

Aha is a great software.

Pros

Aha deserves a 5-star rating for its impressive speed and responsiveness, surpassing other software options.

Cons

Aha is somewhat costly, but I value working with it, despite its complexity. Overall, it stands out as the best.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Alicia

Financial Services, 500+ employees

Less than a year

5.0
May 2021

Using Aha! for Project Management

Pros

Appreciation for flexibility in creating and modifying schedules and reports, along with task management features. Aha! sends reminders for tasks, eliminating the need to chase down most tasks in business operations projects. Multiple report creation with various data slices/views simplifies tasks, and excellent customer support ensures timely assistance.

Cons

This software is intricate and not very intuitive, posing a steep learning curve. While helpful tutorials cover various aspects, investing time in watching or reading them is necessary. Once past the initial learning phase, appreciation for the software grows.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

E

Edward

Financial Services, 51-100 employees

Less than a year

5.0
May 2021

Lots of capabilities!

Pros

Aha offers extensive capabilities, especially in top-tier task and project management, comparable to Jira.

Cons

Aha sometimes feels overwhelming due to the abundance of information, creating a daunting appearance with occasional information overload.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

5.0
May 2021

Fantastic Software!

Pros

Integration, provisioning, and setup are painless, contributing to a positive experience. Noteworthy features help keep the team on track, and the Okta integration/SAML adds another layer of value.

Cons

There are no notable cons. Perhaps the UI could benefit from an update, but this is more of a suggestion than a disadvantage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

K

Kim

Media Production, 101-500 employees

More than a year

5.0
February 2021

Fantastic Support & Quick Start Up

Pros

Aha! offers a comprehensive set of tools for tracking work from inception to completion, supporting teams in managing complex software implementations with multiple integrations.

Cons

Determining the workspace structure can be challenging, but there is no wrong way to set it up. The product's flexibility allows for evolving the structure to meet organizational needs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

V

Vivek

Food Production, 500+ employees

Less than a year

5.0
February 2021

Great tool for project management with a steep learning curve

Pros

Tons of features make Aha highly adaptable to various project needs, offering detailed tracking from significant aspects to minute details.

Cons

The learning curve is steep compared to YouTrack. Distinguishing between schedules, epics, activities, development tasks, todos, and other features can be confusing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

L

Liam

Computer Games, 101-500 employees

Less than 6 months

5.0
February 2021

Simply the best

Pros

Aha delivers as expected, with ease of use after spending time exploring help videos. The company's commitment to its product and leadership by someone who wrote a book called "Lovability" instills trust. The tool provides visibility beyond simple roadmapping pitfalls, offering an optimized value-driven approach integrated with project management tools.

Cons

Onboarding through help files is not ideal due to the product's complexity. However, accompanying videos are concise and helpful. Committing people to understand and train others is essential. Once configured, the tool becomes user-friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Luke

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
February 2021

A great tool with amazing support

Pros

Despite being in the early stages with Aha, confidence in meeting pipeline and improvement transparency needs is high. The support quality and availability are impressive, reflecting dedication to customer success.

Cons

There's a learning curve in organizing the setup, requiring careful thought before implementation. While not necessarily negative, it demands consideration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gregory

Legal Services, 1-10 employees

Less than 6 months

5.0
February 2021

Great product with fantastic support

Pros

Noteworthy strategy features, including a competitor analysis framework.

Cons

Some reporting features are challenging to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9