Total 374 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars18%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Makalani
Computer & Network Security, 500+ employees
Less than 6 months
“Custom Roadmaps
Pros
As a new Aha! Admin, custom roadmaps prove to be effective storytellers and forecasters, enhancing visibility for the team.
Cons
Aha! is a powerful but less intuitive tool. The support team significantly contributes to overcoming this challenge.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Paul
E-Learning, 1-10 employees
More than a year
“Aha! is an excellent tool for organizations looking to mature their product management processes
Pros
The ability to rate and rank new features and ideas, tied to organizational goals, is crucial. Aha! ensures alignment on work and provides a method for determining priorities.
Cons
Gantt chart views can be challenging to use for explaining progress, objectives, and roadmaps. However, given the various available views, this drawback is not overly problematic.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Brian
Computer Software, 500+ employees
More than a year
“Aha review
Pros
Noted for its ease of use, the tool comes with excellent support if needed.
Cons
I miss a right-click button, but this might be due to the browser-based nature of the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
“Loads of features, a little too complicated
Pros
The tool offers abundant customization options for fields, including calculations.
Cons
It's easy to get lost and struggle to find the view shown by a colleague or one created yesterday.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Helga
Internet, 11-50 employees
Less than a year
“Good solution to let your clients submit the ideas
Pros
Providing ample possibilities, the tool allows for adding custom features and tailoring the portal's appearance and functionality. Exceptional customer support is highlighted.
Cons
Finding the needed feature or achieving a specific result is not easy; it's quite complicated. While there is a Help Center with many guides, sometimes you don't know where to look. Contacting support is necessary at times, especially when time is limited. The option to have threads in the comments would be useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brian
Financial Services, 500+ employees
More than a year
“Love Aha
Pros
Aha proves user-friendly for product managers, offering powerful functionality. It facilitates easy collection of feedback as ideas, moving seamlessly into features and epics for development. The ability to create multiple boards for organization and prioritization is appreciated, with excellent support available when needed.
Cons
Features I was looking for have been consistently added through frequent releases. The Aha idea portal makes it easy to submit ideas for future enhancements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Peter
Computer Software, 11-50 employees
Less than 6 months
“Wow, its changed our product life
Pros
The basics are in place, with effective roll-ups from feature (story) through epic to initiative. The tool's strategy component is particularly lauded.
Cons
There are some very minor UI aspects, but overall, we love this software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Andras
Non-Profit Organization Management, 51-100 employees
Less than a year
“Best in class Release Management SaaS Solution
Pros
Aha! as SaaS-based release management software offers a highly flexible and customizable process engine. The reporting and analytics capabilities for releases and strategy are unparalleled. Good integration with other devops tools and non-licensed portals enhances accessibility for non-seated users.
Cons
Strong SCRUM or process background is needed, and setting up processes will require effort. While not necessarily a con, the tool demands a couple of weeks of setup before adding users. It's advisable to add a project, test the process, and make adjustments.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Jean-Marc
Computer Software, 51-100 employees
More than a year
“Very powerful product to organize product management, from ideas to strategy to releases
Pros
The software offers an extensive array of options, coupled with a user-friendly interface.
Cons
The software's plethora of options can make certain features challenging to utilize.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Celena
Information Technology and Services, 500+ employees
Less than 6 months
“Best Product Management tool on the market with outstanding customer service!
Pros
Expressing admiration for the software's features and user-friendly design, particularly highlighting prompt assistance through chat, notably from the support team, aiding in understanding vital graphs for presentations.
Cons
My familiarity and experience with the tool are noteworthy.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ajinkya
Market Research, 101-500 employees
Less than a year
“Convenient Tool for Product Managers, Aha!
Pros
Aha! stands out for its comprehensive strategies, managing the entire product management and marketing cycle. Unlike tools like Jira and VersionOne, which initially served as product development tools, Aha! is purpose-built to cover the full spectrum of product management. Governance features assist product owners in aligning with business plans and priorities, defining effective product strategies. The Aha! Score, customizable for balancing value and development costs, enhances decision-making. Transparent concept-to-feature promotion meets the expectations of executive management and the board, providing accessible and efficient product roadmaps.
Cons
Despite being highly effective, the tool's numerous features, while facilitating the creation of a complex puzzle, can lead to losing sight of the original goal efficiently producing a product that meets consumer standards and business objectives. Maintaining simplicity requires discipline. Aha! is robust and highly customizable, necessitating time to optimize for specific situations. The exceptional customer success team patiently and diligently assists in maximizing its potential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
muhammad
Design, 1-10 employees
Less than 6 months
“Aha is a great software.
Pros
Aha deserves a 5-star rating for its impressive speed and responsiveness, surpassing other software options.
Cons
Aha is somewhat costly, but I value working with it, despite its complexity. Overall, it stands out as the best.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alicia
Financial Services, 500+ employees
Less than a year
“Using Aha! for Project Management
Pros
Appreciation for flexibility in creating and modifying schedules and reports, along with task management features. Aha! sends reminders for tasks, eliminating the need to chase down most tasks in business operations projects. Multiple report creation with various data slices/views simplifies tasks, and excellent customer support ensures timely assistance.
Cons
This software is intricate and not very intuitive, posing a steep learning curve. While helpful tutorials cover various aspects, investing time in watching or reading them is necessary. Once past the initial learning phase, appreciation for the software grows.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Edward
Financial Services, 51-100 employees
Less than a year
“Lots of capabilities!
Pros
Aha offers extensive capabilities, especially in top-tier task and project management, comparable to Jira.
Cons
Aha sometimes feels overwhelming due to the abundance of information, creating a daunting appearance with occasional information overload.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“Fantastic Software!
Pros
Integration, provisioning, and setup are painless, contributing to a positive experience. Noteworthy features help keep the team on track, and the Okta integration/SAML adds another layer of value.
Cons
There are no notable cons. Perhaps the UI could benefit from an update, but this is more of a suggestion than a disadvantage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Kim
Media Production, 101-500 employees
More than a year
“Fantastic Support & Quick Start Up
Pros
Aha! offers a comprehensive set of tools for tracking work from inception to completion, supporting teams in managing complex software implementations with multiple integrations.
Cons
Determining the workspace structure can be challenging, but there is no wrong way to set it up. The product's flexibility allows for evolving the structure to meet organizational needs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Vivek
Food Production, 500+ employees
Less than a year
“Great tool for project management with a steep learning curve
Pros
Tons of features make Aha highly adaptable to various project needs, offering detailed tracking from significant aspects to minute details.
Cons
The learning curve is steep compared to YouTrack. Distinguishing between schedules, epics, activities, development tasks, todos, and other features can be confusing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Liam
Computer Games, 101-500 employees
Less than 6 months
“Simply the best
Pros
Aha delivers as expected, with ease of use after spending time exploring help videos. The company's commitment to its product and leadership by someone who wrote a book called "Lovability" instills trust. The tool provides visibility beyond simple roadmapping pitfalls, offering an optimized value-driven approach integrated with project management tools.
Cons
Onboarding through help files is not ideal due to the product's complexity. However, accompanying videos are concise and helpful. Committing people to understand and train others is essential. Once configured, the tool becomes user-friendly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Luke
Marketing and Advertising, 1-10 employees
Less than 6 months
“A great tool with amazing support
Pros
Despite being in the early stages with Aha, confidence in meeting pipeline and improvement transparency needs is high. The support quality and availability are impressive, reflecting dedication to customer success.
Cons
There's a learning curve in organizing the setup, requiring careful thought before implementation. While not necessarily negative, it demands consideration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gregory
Legal Services, 1-10 employees
Less than 6 months
“Great product with fantastic support
Pros
Noteworthy strategy features, including a competitor analysis framework.
Cons
Some reporting features are challenging to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9