Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Airtable Review

Pros

Its high level of customization stands out, and the introduction of templates is commendable, allowing users to start with essential elements tailored to their specific needs.

Cons

Airtable offers versatility, but similar functionalities can be found on other platforms. Convincing small teams of the distinctions may be challenging. While appreciated, the competitive space has numerous players.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

H
Heather

Consumer Services, 51-100 employees

More than a year

5.0

The product bible!

Pros

Airtable is utilized for product descriptions, and the convenient pop feature eliminates the need for excessive scrolling when checking items, particularly with lengthy descriptions.

Cons

The color and design aspects need attention, as some find it plain. Enhancements in colors or cooler designs could enhance the user experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

D
Dashawn

Business Supplies and Equipment, 1-10 employees

Less than 6 months

5.0

great service

Pros

The system has been significantly beneficial, and there's a desire for more systems like it.

Cons

No concerns at all; excellent service is crucial.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anish

Information Technology and Services, 11-50 employees

More than a year

5.0

Airtable - More than just a Spreadsheet

Pros

Airtable assists in organizing tasks efficiently, simplifying assignment processes.

Cons

Airtable's user interface differs from Excel and Google Sheets, necessitating some time to acclimate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

R
Resa

Information Services, 11-50 employees

Less than a year

5.0

Airtable covers almost everything you need in your workflow in one platform

Pros

Airtable's user-friendly and intuitive database software excels in organizing and visualizing data. Its customization options and collaboration features are extensive, and the mobile app enhances on-the-go editing.

Cons

The only drawback of Airtable is its relatively high cost. While not the most economical database software, its extensive features and flexibility justify the expense.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

K
Katherine

Apparel & Fashion, 11-50 employees

More than a year

5.0

Powerful Task Management for Medium Sized Companies

Pros

The platform offers ample room for customization, seamlessly integrating into multi-departmental use within a company.

Cons

Filters proved confusing for several team members, leading to issues with certain pages disappearing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

B
Briana

Civic & Social Organization, 11-50 employees

More than a year

5.0

Love it!

Pros

Ideal for team collaboration and database development, Airtable addresses the challenge of outgrowing traditional spreadsheets, leading to a significant boost in productivity.

Cons

It can be somewhat confusing to determine how to grant access to specific team members or organize individuals by project type.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

AJ
April Jae

Consumer Services, 101-500 employees

More than a year

5.0

A Review for Airtable

Pros

Used for storing essential inventory data, this tool proves super easy to use, navigate, personalize, and locate items.

Cons

Currently, there are no identified shortcomings. Any areas for improvement will be added or edited in my review as noticed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 101-500 employees

4.0

A Flexible and Powerful Project Management Tool

Pros

Airtable facilitates seamless collaboration among team members by providing real-time project updates. Assigning tasks, setting due dates, and communicating within the platform ensures everyone is on the same page, promoting effective teamwork.

Cons

While Airtable is a flexible and powerful project management tool, it does have data limitations. Large datasets may require upgrading to a paid plan or utilizing another tool for efficient data management.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

N
Nick

Construction, 2-9 employees

5.0

The best one out here!

Pros

The simplicity of use and the online interface is quite user-friendly with Airtable. The assistance tips are also really helpful.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

J
Jay

Hospitality, 2-9 employees

4.0

Outstanding and Powerful Collaboration Tool

Pros

 I appreciate that Airtable allows me, to create my own projects that are tailored to my unique company needs.

Cons

 Simple end-user education materials are insufficient.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

J
Jane

Apparel & Fashion, 500+ employees

Less than a year

5.0

Definitely recommended for product listings!

Pros

The convenience of locating specific products and their details stands out in Airtable with every necessary piece of information just a click away.

Cons

Utilizing "control F" for item retrieval proves more efficient than their search feature; double-clicking the search bar ensures accurate input.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Airtable great in being used as meeting scheduler/template and ancillary features

Pros

Airtable serves as our meeting scheduler for conference floors proving highly effective in capturing and managing reservation details while maintaining positive information housing.

Cons

Integration within this limited scope worked well; broader integration with the Microsoft suite is our goal. No significant drawbacks as it effectively serves our current needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A
Alexa

Entertainment, 1-10 employees

Less than a year

5.0

Complicated and Beautiful

Pros

The exceptional customizability of Airtable is a standout feature offering versatile tracking capabilities for daily tasks emails and broader social impact catering to both the minutiae and overarching objectives.

Cons

Learning proved intricate; after nearly a year of use continuous discovery suggests its potential surpasses my current understanding.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

P
Pratham

Information Technology and Services, 1-10 employees

More than a year

5.0

Do more with your database in airtable

Pros

Airtable excels in managing projects timelines scheduling custom CRM apps automations API integrations and more establishing itself as the best in its class.

Cons

Unavailability of an automation trigger option for status change is a notable limitation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mary

Entertainment, 500+ employees

More than a year

5.0

Project Portfolio Management Team Implementation + Idea Management tool + Custom Prioritization

Pros

Airtable's continuous introduction of new features addressing team concerns and the provision of custom interfaces tailored to specific needs play a pivotal role in sustaining engagement with the tool.

Cons

Extensive customization and initial planning are essential to tailor it to your team's needs posing challenges in implementation across various teams or project pods.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

J
Jennifer

Environmental Services, 1-10 employees

Less than a year

5.0

I love Airtable

Pros

As a robust software Airtable efficiently stores collective data and serves as a starting point for our billing process.

Cons

The initial database setup was somewhat confusing lacking clear guidance in that regard.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Essential Software preferred for every blogger

Pros

Airtable's organizational prowess shines by transforming challenging and randomly referenced information into a well-organized system.

Cons

Airtable encompasses every tool for optimal functionality making it my choice for blogging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Amanda

Cosmetics, 1-10 employees

More than a year

5.0

Wow@

Pros

With a smooth-running app Airtable simplifies daily task management ensuring an easy-to-use interface.

Cons

Incorporating checkmarks for each client's daily tasks would enhance usability.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P
Petek

Wholesale, 101-500 employees

3.0

Bunch of glitches

Pros

Airtable's exterior reveals a wealth of functional features delivering a convenient experience through its straightforward interface.

Cons

The tool faces operational issues with recurring errors leading to eventual malfunction. Customer service lacks expertise in software issues and displays disinterest in addressing concerns.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

2

Functionality

8