Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Maria

Retail, Custom Product, Utility, 1-10 employees

Less than 6 months

4.0
February 2024

6 months of user experience in the textile area.

Pros

I am impressed by its ability to integrate with other well-known and important applications. The most key feature for me is being able to access the Airtable database without needing an internet connection.

Cons

Some functions are missing compared to its peers, such as task management. Also, the support area sometimes takes longer than necessary to respond to queries.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

5

Functionality

10

M

muskan

Banking, 500+ employees

Less than a year

5.0
February 2024

Amazing life saver tool, efficient and convenient

Pros

It prioritizes tasks according to my requirements which makes it easy to focus on the most important tasks quickly. It tracks progress and updates in the workflow. I find it easy to use, having worked with it daily for over 8 months now.

Cons

It gets a bit hectic when I cannot close a task because I need to fill out multiple forms. However, it helps to update tasks in detail so that the next person can easily understand the context. Sometimes it behaves unpredictably.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

P

Pierre-Marc

Customer Service, 500+ employees

Less than a year

4.0
February 2024

I had to install/tests Airtable for a customer and I liked what I saw!

Pros

I like the 100+ pre-built templates, real-time collaboration and the user friendly interface.

Cons

I have noted two main issues. Firstly there is no self-hosted option and secondly there are restrictions on attachment space.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Stephanie

Nonprofits, 1-10 employees

Less than a year

5.0
February 2024

Great for Small Office Management

Pros

I find it very intuitive and can make changes as needed without worrying about ruining the entire system.

Cons

It took me some time to figure out the best way to set up the system to fit my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vanessa

IT, 1-10 employees

More than a year

5.0
February 2024

Airtable makes it all better

Pros

Airtable has improved my ability to create and maintain high-quality data and use it immediately across various other software applications.

Cons

I have not see any issue is Airtable but it could benefit from more training on designing data systems that can be shared when onboarding new colleagues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Public Sector, 51-100 employees

Less than 6 months

3.0
February 2024

I think good for databases but found overwhelming for daily task use

Pros

I have used Airtable for task management, and its useful because of its wide range of customization options. It is like combining a spreadsheet with a database which is excellent for keeping everything organized.

Cons

I switched to Monday.com because it just worked better for me. Monday.com makes it super easy to see whos doing what and by when, with visual boards and automation features that reduce repetitive tasks. Plus, being able to chat and update tasks directly is incredibly handy. For keeping my tasks and projects on track, Monday.com became my go-to.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

J

Joe

Maritime, 11-50 employees

Less than 6 months

5.0
January 2024

Slight learning curve but rich featured database tool

Pros

I have not come acorss a database use case that Airtable cannot handle. When we had complex requirements for a custom shift tracking application, we hired an Airtable developer and built out our tool exactly as needed.

Cons

I did like the calendar function to include more built-in features and offer more UI customization options, such as icons and tab colors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R

Robyn

Healthcare, 1-10 employees

Less than 6 months

5.0
January 2024

Great organisational tool for self or teams!

Pros

I find it to be a great organizational tool for both individuals and teams!

Cons

There are so many functions that it took me a while to understand how to use them all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yi-Tzu

Education, E-Learning, 500+ employees

Less than a year

5.0
January 2024

Great tool for general insight

Pros

The survey, data collection and data analysis features have been valuable in providing a snapshot of my personal performance.

Cons

This might be specific to individual organizations but sometimes having too many parameters can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JP

Juan Pablo

Finance, 11-50 employees

Less than a year

5.0
January 2024

Airtable great replacement for Google Sheets

Pros

I am very impressed by Airtables sharing capabilities for data processing. With Airtable, I can always rely on excellent updates and improved functionality. Its formulas and data processing when connecting to code repositories or third party digital assets are top notch.

Cons

Its connectivity when sharing can significantly reduce client implementation in large-scale corporations. The ease of use could improve in terms of UI design and straightforwardness.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

A

Andrina

Healthcare, 51-100 employees

Less than 6 months

5.0
January 2024

Good user interface

Pros

I like its decent user interface and the ability to integrate many features.

Cons

It can be confusing at first, especially if I am using it as a CRM.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

K

Krystal

Retail, 1-10 employees

Less than a year

4.0
December 2023

Great product

Pros

I appreciate how Airtable simplifies event check-ins and question responses with its user-friendly approach.

Cons

I haven't encountered anything unfavorable with Airtable; it's been a positive experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Andrew

Architecture & Planning, 1-10 employees

More than a year

4.0
December 2023

Good for form data capture

Pros

The standout feature of embedding a form into our website and automating emails adds significant value.

Cons

It didn't possess the adaptability required for our specific needs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

G

Grace

Biotechnology, 11-50 employees

Less than 6 months

4.0
December 2023

Reliable Product

Pros

It boasts a clear interface allowing the embedding of links and the creation of diverse lists and checklists.

Cons

When dealing with more extended comments visibility can be challenging; an improvement in the interface for such situations would be beneficial.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

O

Onome

Education Management, 1-10 employees

More than a year

5.0
December 2023

Airtable is My Favorite Digital Asset Management Tool

Pros

Airtable has been instrumental in creating my social media content library offering a user-friendly way to compile organize and share content. The ability to sort edit upload files and seamlessly switch between website and app versions enhances its appeal.

Cons

No major drawbacks to report. Initial navigation might be overwhelming for those unfamiliar with digital asset management and while it provides numerous features even the unused elements offer a robust experience. It's ideally suited for teams but could be overwhelming for solopreneurs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J

joel

Information Technology and Services, 1-10 employees

5.0
December 2023

Airtable Software Works well

Pros

Airtable's usability shines with an intuitive drag-and-drop interface for effortless database creation field customization varied views and real-time collaboration.

Cons

Customizing databases for extensive projects is somewhat limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

N

Nicholas

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

Great database for all purposes

Pros

Airtable stands out as a straightforward tool for swiftly establishing a detailed database providing features for grouping filtering and enriching data that would otherwise require extensive spreadsheet knowledge.

Cons

The notable challenge with Airtable lies in its steep learning curve making it challenging to bring colleagues and clients to a basic skill level for database navigation. Additional efforts are needed to set up read-only views for them.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

D

Dylan

Computer Software, 11-50 employees

Less than a year

5.0
December 2023

Enabled us to get off the ground quickly with no code

Pros

Airtable facilitates a focused approach on essential features integrating directly with data sources without the need for manual connectors.

Cons

Our application's demands eventually surpassed Airtable's capabilities as a database. The need for advanced datatypes and validations beyond Airtable's scope became evident.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
December 2023

Handy Collaboration Software for Remote Teams

Pros

Exploring diverse features like document management databases and data workflows within a consolidated platform is advantageous for budget considerations.

Cons

Uncertain if it matches up to tools like Monday and Asana for project management. Limited project customization options and potential disorganization with an increasing project count are concerns. More project views and customizations could enhance usability.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

K

khalil

Hospitality, 1-10 employees

Less than a year

4.0
December 2023

a good excel alternative and onboard you online to link data with your costumers

Pros

The noteworthy capability of transforming a database into an app adds to Airtable's versatility.

Cons

Table limitations arise due to navigator ability.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10