Rukmini
Construction, 101-500 employees
“A fantastic tool for almost any project”
Pros
The userfriendliness of AirTable aided by straightforward onboarding color coding and flexibility is appreciated. Used in two jobs it significantly increased team efficiency. Daily reliance on AirTable for overseeing projects from small to complex showcasing its versatility. The filtering feature stands out for quick access to specific data enhancing project assessment and team performance insights.
Cons
Documentation could use improvement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Rebecca
Arts and Crafts, 1-10 employees
“airtable review”
Pros
Primarily used for organizing art inventory and as an art database Airtable is particularly userfriendly even with limited tech knowledge. The ability to color code items adds to its convenience serving as a useful tool for categorizing social media content.
Cons
No dislikes so far all functions operate as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Andres J
E-Learning, 1-10 employees
“The first real improvement for Spreadsheets in years”
Pros
Airtable pioneered an expanded view of spreadsheets possibly the first major innovation in over 20 years. Despite current competitors Airtable continues to impress with new features.
Cons
As the leading brand the free plan has seen a downgrade and the paid options can become pricey. Comparable alternatives offer more even on their free tiers.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Pedro
Financial Services, 51-100 employees
“Personalize pretty much everything inside your tables”
Pros
One of the most versatile tools available Airtable can function as a substantial database with builtin automations. It can also be personalized as an Experimentation Framework cataloging ideas and tasks for the week.
Cons
Onboarding individuals can prove somewhat challenging. People are accustomed to Sheets and Airtable lacks the intuitive nature of Google Sheets or Excel.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Lillian
Hospital & Health Care, 500+ employees
“Airtable is great for data project and inventory management”
Pros
Utilizing Airtable for organizing team activities and materials has proven fantastic. It works seamlessly and is easily shared with coworkers serving as an excellent tool for planning and organizing thoughts.
Cons
The section of the interface where items like Partners and Places are added is the only aspect I'm not thrilled about. There are in my opinion a few too many tabs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Katie
Computer Software, 51-100 employees
“Downhill”
Pros
A longtime Airtable user I've consistently been impressed with its ease of use and the ongoing improvements to the product.
Cons
Airtable has faced challenges with customer support and a higher rate of usability issuesbugs. Recent changes in pricing have removed email support from the lowestpriced tier. Users are now expected to resolve issues through community discussion boards and often outdated selfhelp articles. Exploring an upgrade to a higher tier is considered but attempts to contact a salesperson have proven unsuccessful. Given the reliance on Airtable for critical business operations there's a risk of potential issues without customer support making the possibility of abandoning Airtable a real concern.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
4
Functionality
3
Jordan
Computer Software, 1-10 employees
“Airtable is a 10x product”
Pros
Airtable plays a vital role in our business in two key areas. Firstly for lead management we use it to track leads monitor their status and store relevant information providing easy access for anyone to check a deal's status at any time. Secondly Airtable is integral to data collection and user surveys. Regular communication with users for feedback is streamlined through Airtable allowing easy form creation and efficient management and sorting of responses within the tool. Airtable excels in making the filtering of data as easy as its collection surpassing other tools in this regard.
Cons
Airtable's naming conventions in the product can occasionally be a stumbling point for me. While not a dealbreaker it proves confusing to explain to stakeholders unfamiliar with the product extending the onboarding process more than anticipated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jenn
Food Production, 1-10 employees
“Airtable leaves potential on the table”
Pros
Airtable effectively presents a rich array of diverse data in a concise and easily understandable manner. It securely houses project details shared among multiple participants serving as a central hub for completing and tracking our work.
Cons
Faced with a large dataset the X and Y axis headers become condensed in an entirely impractical manner. Even with an expanded window the data labels become entirely illegible. Finding a solution within Airtable's extensive interface might be possible but who has the time for that? While Excel and Google Sheets might suffice for average users Airtable stands out as the trendy newcomer.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Steve
Health, Wellness and Fitness, 11-50 employees
“An Empowering Platform for Organizing Ideas and Tracking Progress”
Pros
The standout quality of Airtable lies in its exceptional flexibility and customizability. It enables the creation of any necessary workspace be it databases kanban boards calendars galleries and more. Additionally its collaborative features including real time updating and chat capabilities enhance seamless teamwork among colleagues.
Cons
There's undeniably a learning curve. Adapting to the unique workspace concepts in Airtable takes some time. However once you become accustomed to it the tool reveals itself as an incredibly powerful asset.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Mitali
Information Technology and Services, 11-50 employees
“Magical Data Management Tool”
Pros
Airtable proves to be a remarkable data management tool perfectly tailored to our needs encompassing project management content planning and customer relationship management. Its userfriendliness advanced filtering and mobile accessibility significantly enhance our work productivity and data management capabilities.
Cons
While Airtable has occasional minor issues they are swiftly resolved without causing any significant disruptions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Mitchell
Retail, 1-10 employees
“Great Product. Amazing value.”
Pros
Airtable has been a gamechanger for our business transforming us into a techsavvy company. Its extraordinary functionality despite my lack of coding background is truly astounding especially given its affordability.
Cons
It may require a bit of a learning curve for noncoders but with the wealth of tutorials available the transition is well worth it. A Chrome extension for quick task addition and integration with Outlook or Gmail would be welcome additions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Giles
Marketing and Advertising, 500+ employees
“The best project management tool for the price”
Pros
Airtable is a breath of fresh air when it comes to project management tools. The Kanban board feature and the ability to visualize workflows make it an excellent choice. However the addition of a Chrome extension and OutlookGmail integration would be beneficial for smoother task management.
Cons
While there are a few minor areas for improvement they do not significantly hinder the overall experience. Airtables affordability and ease of compliance review make it a top choice.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Alexandra
Non-Profit Organization Management, 500+ employees
“Incredibly flexible project management content management and more”
Pros
Airtables endless flexibility allows for customization with custom fields views and sorting making it suitable for various use cases from project tasks to granular content management.
Cons
Although there are a plethora of features some may go unused leading to occasional confusion. Nevertheless this does not overshadow the platforms versatility.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
“Spreadsheets on Steroids”
Pros
Airtable combines the simplicity of spreadsheets with the power of a relational database making it versatile for various use cases from project management to content planning. However advanced features can be costly introducing complexity for firsttime users.
Cons
While Airtable offers extensive customization it may be less intuitive for newcomers. The cost factor especially for advanced features needs consideration.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Vishal
Information Technology and Services, 500+ employees
“Great Tool For Data Management and Team Collaboration”
Pros
Airtable is an excellent tool for data management and team collaboration offering advanced features like Advanced Filtering and Sorting that enhance productivity. However it may be considered expensive for larger teams making the free plan ideal for smaller teams.
Cons
No issues or errors were encountered but the softwares cost could be a consideration for larger teams.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Fernando
Electrical/Electronic Manufacturing, 1-10 employees
“Userfriendly database management tool”
Pros
In my view, Airtable combines the simplicity of a spreadsheet with the depth of a database. Its customizable features empower users to create databases tailored precisely to their needs, making it an excellent choice for tasks like project management, content planning, and data tracking.
Cons
While Airtable excels in many areas, users with exceptionally complex database requirements may find it somewhat lacking compared to traditional database systems.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Anonymous
Not Specified, 1-10 employees
“Simple and customizable. A developerfriendly Google Sheets.”
Pros
Airtable offers a user experience and simplicity comparable to leading spreadsheet applications like Sheets and Excel. However, it distinguishes itself with a plethora of customization options and developerfriendly features, setting it apart from the competition and making it a preferred choice.
Cons
One minor drawback is the absence of a default value setting for Single Select fields. While workarounds exist, a straightforward fix for this feature is eagerly anticipated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Mitali
Information Technology and Services, 11-50 employees
“Magical Data Management Tool”
Pros
Airtable is nothing short of a magical data management tool that precisely caters to our requirements, whether its project management, content planning, or customer relationship management. Its ease of use, advanced filtering, and mobile accessibility significantly boost our work productivity and data management capabilities.
Cons
While the software does encounter minor ongoing issues, they are promptly resolved without significant trouble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Mitchell
Retail, 1-10 employees
“Great Product. Amazing value.”
Pros
Airtable has been a gamechanger for our business, transforming us into a techsavvy entity. Its remarkable functionality empowers noncoders, allowing them to achieve impressive results at an affordable price.
Cons
For those without coding experience, there may be a slight learning curve, but once mastered, it becomes an indispensable tool. Abundant tutorials available on platforms like YouTube assist in the learning process.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Giles
Marketing and Advertising, 500+ employees
“The best project management tool for the price”
Pros
Airtable breathes fresh air into project management tools, particularly with its Kanban board feature. Visualizing workflows and sharing them seamlessly with colleagues and managers enhances productivity and collaboration.
Cons
It would be beneficial to have a Chrome extension for quick task additions when time is limited. Additionally, Outlook or Gmail plugins for direct task integration could further elevate the user experience. While minor improvements could be made, overall, the product stands as a great tool with an excellent price point.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8