Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

S
Simon

Computer Software, 1-10 employees

Less than a year

5.0

My thoughts on Airtable

Pros

With a database-like functionality and a spreadsheet-like appearance Airtable is easy to use. It offers diverse fields and views enabling effective data linkage and presentation.

Cons

Grasping Airtable's logic distinct from a spreadsheet emerges as the most challenging aspect. The process of explaining it to coworkers has proven to be time-consuming.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than a year

4.0

Quick & Easy to get started

Pros

Fast setup and simple navigation contribute to Airtable's user-friendly experience.

Cons

The price is somewhat higher than initially anticipated.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

M
Miranda

Food & Beverages, 1-10 employees

Less than 6 months

5.0

Love Airtable!

Pros

Airtable's organization and customization options make managing our social media calendar delightful with a variety of templates available.

Cons

The learning curve with Airtable involves a time investment to feel fully comfortable with its various features which can be overwhelming.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J
Jerome

Telecommunications, 11-50 employees

Less than a year

4.0

Airtable

Pros

It facilitates real-time project tracking and provides updates within our organization effectively.

Cons

Consider the addition of OTP as a login option for enhanced security.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

S
Stacey

Consumer Services, 101-500 employees

More than a year

5.0

Airtable is great for organizing information

Pros

Airtable's interfaces efficiently filter and display necessary information from extensive datasets.

Cons

Initial setup and learning can be challenging for users.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

A
alex

Online Media, 1-10 employees

Less than a year

5.0

Super

Pros

Highly recommended for its excellent organization and workspace.

Cons

The pricing structure could be more accommodating for beginners.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Serge

Media Production, 101-500 employees

More than a year

4.0

Airtable review

Pros

For work organization Airtable stands out as an unparalleled choice.

Cons

The information presented on the home page may seem confusing at first glance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

An acquired product

Pros

Utilized for collaborative projects Airtable proved beneficial especially with multiple contributors tracking tasks seamlessly. However its broader applications remain uncertain.

Cons

Access control challenges exist due to the possibility of too many people having access but changes are tracked to maintain transparency.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B
Ben

Higher Education, 500+ employees

More than a year

5.0

When configured properly a game-changer for productivity

Pros

Airtable excels in seamlessly onboarding team members assigning responsibilities and integrating forms dashboards and other essential elements into team projects.

Cons

Substantial setup is required for Airtable to reach its full potential. While well-built setups run smoothly ongoing maintenance and regular reviews are essential for optimization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mick

Marketing and Advertising, 1-10 employees

More than a year

5.0

Airtable is an extensive effective tool

Pros

Quick and easy setup user-friendly interface and effective updates make Airtable an ideal choice adaptable to user content needs.

Cons

The abundance of viewing options might pose a challenge initially and file uploads may experience occasional delays.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Great tool for content management and tracking

Pros

Airtable's ability to create content and social media calendars viewable in both calendar and list formats streamlines organizational efficiency.

Cons

Convincing management of Airtable's utility for content and social media was necessary as it appeared to be an additional tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

O
Olivia

Computer Software, 500+ employees

Less than a year

5.0

Positive User Experience

Pros

While not a CRM Airtable's basic functionality aids in workflow management as experienced in startup work.

Cons

Tracking emails and communications during workflow processes is manual since Airtable lacks CRM capabilities.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

M
Matt

Staffing and Recruiting, 101-500 employees

More than a year

5.0

Airtable is a game changer!!

Pros

The fantastic UX/UI of Airtable ensures ease of use for non-technical employees resulting in significant time savings.

Cons

The usability of the mobile app could be improved for a more seamless experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Monika

Retail, 51-100 employees

More than a year

5.0

Airtable makes my life as an analyst so much easier!

Pros

Used for locating various events and their definitions.

Cons

Overall Airtable proves to be a straightforward tool with no significant drawbacks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than a year

4.0

Keeping Things Organized

Pros

Airtable's collaborative features shine when managing projects with teams from multiple organizations offering easy customization real-time warnings and intuitive research capabilities.

Cons

Despite Airtable's user-friendly nature adding more visual elements especially for videos and still images would enhance its appeal.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

E
Ellen

Marketing and Advertising, 1-10 employees

More than a year

5.0

Airtable is an Essential Tool

Pros

Airtable's flexibility proves invaluable in managing projects social media website content video production stakeholder lists and more.

Cons

Connecting sheets within bases can be challenging at times potentially due to user error.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Rebecca

Apparel & Fashion, 51-100 employees

More than a year

5.0

Makes my work day more seamless!

Pros

Airtable is a highly efficient and user-friendly software ideal for categorizing tracking and evaluating performance across diverse projects.

Cons

Currently there are no reservations about using Airtable; the overall experience has been highly positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K
karan

Information Technology and Services, 500+ employees

Less than a year

5.0

Powerful Collaboration tool I just love it

Pros

Airtable's user-friendly design flexibility collaboration capabilities security measures and integrations with third-party applications contribute to its usability.

Cons

Limitations encompass customization options the absence of features like reporting and advanced analytics a lack of a mobile interface scalability constraints and higher costs compared to certain alternatives.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P
Parth

Staffing and Recruiting, 51-100 employees

More than a year

4.0

Airtable is an Excel Sheet Upgrade that allows us to manage tasks anyway we see fit.

Pros

The high degree of customization in Airtable allows tailored task execution with views as a standout feature for examining data from various perspectives.

Cons

Locating buttons can be challenging post recent UI modifications. Customizing form view layouts could enhance the form builder's attractiveness. Email notifications for impending tasks are a valuable feature.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

S
Sadie

Higher Education, 500+ employees

Less than a year

4.0

As a user of Airtable I see the benefits

Pros

Airtable's forms and response tables boast a user-friendly GUI facilitating easy grouping of information for effective team communication.

Cons

The ease of use could see improvement and explanatory tags for buttons might provide clarity on their functions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8