Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SB

Sabre Black

Internet, 1-10 employees

Less than 6 months

5.0
March 2026

useful built in automations

Pros

The automation features built into the site are really useful as they cut down how much I need Zaiper and that directly reduces my costs. Once the workflows are set up, it feels like the platform is doing a lot of the heavy lifting for me.

Cons

Interface can be a bit confusing so it takes time to get used to it. At first, it's also a bit unclear how everything connects together in it. After you spend some time with it and get the hang of the flow though, it becomes much easier to understand and use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

DJ

Dan Jorge

Management Consulting, 1-10 employees

Less than a year

5.0
March 2026

Custom filtered views for teams

Pros

Has multiple ways in which you can view you data so it can match whatever you need at the time. Different teams ended up wanting different pieces of the same dataset and this tool made it simple to set up filtered views for each group when they access the data.

Cons

If you're not very technical, it can feel a bit hard to use. It has a lot of capability so it pays to plan ahead and think through the setup if you want it to work well long term.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CC

C Capdeville

Cosmetics, 51-100 employees

Less than 6 months

5.0
March 2026

easy bulk uploads

Pros

Let us import all our Excel files in one go which I really liked especially since I was hesitant about having to redo everything manually. Its easier to use than a spreadsheet and it's genuinely more comfortable to work with day to day.

Cons

Airtable includes a lot of smart features but depending on the plan, the cost feels really high to me.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

FJ

Francesca Johnson

Music, 11-50 employees

Less than a year

4.0
March 2026

data management made simple

Pros

Gave us many different options for organizing our information. It's like a spreadsheet but it also has the database structure so it's easy to track and manage different types of data all in one place. I also really appreciate the customization options, creating views, applying filters and setting up layouts makes everything more readable and easier to work with.

Cons

The part I like least is that some of the advanced features require a bit of time to get the hang of. The basics feel easy to use but once you start trying to set up more complex workflows or automations, it can be confusing at first. There's definitely a period of trial and error before you feel confident using everything effectively.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

CR

Carlie Rowan

Arts and Crafts, 1-10 employees

Less than a year

5.0
March 2026

user friendly interface

Pros

Interface felt really user friendly and I didn't run into any major snags during setup or day to day use. Customer service was genuinely helpful whenever I reached out and I'd be comfortable recommending the product to others.

Cons

Even though the overall experience was smooth, I did notice some bugs and occasional glitches. The technical support team helped explain things and troubleshoot but the same issues kept coming back.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KG

Katherine Garrett

Non-Profit Organization Management, 1-10 employees

More than a year

4.0
March 2026

Highly customizable for many workflows

Pros

Extremely flexible and can be adapted to a ton of different jobs. We've used it for project tracking, contact databases, inventory management, grant tracking, personal and team to do lists and even communications planning. It basically works like a jack of all trades tool that can cover lots of use cases without forcing you into one rigid format.

Cons

Getting started with this can be a bit difficult. The more tech comfortable folks on my team picked it up quickly but others struggled sometimes even with basic navigation in an existing workspace. It takes dedicated time to onboard teammates so they actually feel comfortable using it, including for people who are only viewing. A few team members also felt it was too complex to learn how to build their own tables from scratch.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Internet, 11-50 employees

Less than a year

5.0
March 2026

solid integrations

Pros

Very easy to integrate and it helps our team improve the product for end users. Users never really see Airtable but it's handling a lot behind the scenes and makes things simpler for both our developers and the people using the product.

Cons

No negative feedback to report right now. Everything's been running really well and the integration process went smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AB

Andy Bauman

Marketing and Advertising, 1-10 employees

More than a year

5.0
February 2026

Very easy to adapt to what you need

Pros

We run a wide range of tasks on this, everything from data management and project tracking to content workflows and CRM use cases. The big win is how customizable it is so we can adapt it to different kinds of teams and processes without needing separate tools for everything.

Cons

Not much to complain about. Every once in a while we try to do a more advanced workflow that this software can't handle out of the box but there are usually workable workarounds. On top of that they keep rolling out new features so those gaps tend to get closed over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

WK

Winnie Kwan

Design, 51-100 employees

More than a year

4.0
February 2026

powerful spreadsheet update

Pros

Makes it much easier to level up my spreadsheets. I can manage input formats neatly, link columns and build filters and views without too much hassle. It also works really well for collaborating with teammates and the whole sharing/workflow side has felt smooth.

Cons

Getting this set up takes some upfront planning and it takes a bit of motivation to get everyone onboard. There's a fairly noticeable learning curve especially for people who haven't used it before.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

MS

Mercedes Santana

Hospitality, 500+ employees

More than a year

5.0
February 2026

great tool for collaboration

Pros

This tool feels simple to use and it really helps with managing projects and collaborating with others. I particularly like the built in tracking and how it handles artifacts, plus the ability to build solid editorial calendars. It also makes content tracking and publishing much more organized, without feeling chaotic across teams.

Cons

Onboarding teams can take a bit of time especially getting everyone comfortable with a new workflow. A few people tend to break filters and the coding/views part can be a little tricky for those who don't follow the structure consistently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

MW

Mikey Woodcock

Information Technology and Services, 1-10 employees

Less than a year

5.0
January 2026

free version feels fully packed

Pros

The free version has way more than I expected and it's plenty for what I need. The coloring tools are genuinely enjoyable and the level of customization is really thorough. It also handles different genres well without feeling limited.

Cons

Every now and then it hangs or freezes when I save but after waiting a bit it comes back and nothing ended up being lost. The only thing I'd tweak is that the color palette could use a wider range of options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DV

David Victorine

Information Technology and Services, 11-50 employees

Less than 6 months

4.0
January 2026

Airtable review

Pros

Lets us build custom views and connect related assets across multiple tables is a workflow our team relies on all the time for project management.

Cons

About half the team struggled with the learning curve and that pushed us to switch to other project management tools eventually. A few people also spent extra time maintaining the setup which ended up costing more time than we were aiming for in terms of efficiency.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

9

A

Anonymous

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
January 2026

good option for a relational database

Pros

Works well as a relational database, letting teams keep huge amounts of shifting, real world data organized and dependable. Another big win is that it can function as a no code or low code tool which makes rollout pretty simple across different departments. It's also a genuinely useful collaboration and project management hub.

Cons

Keeps adding new capabilities but there's still more room for improvement in the variety of data views and visualizations available inside the platform. Stronger, more advanced form options like matrix style layouts and more flexible conditional logic would make it easier to use as a full replacement for other survey tools at my organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RG

Rob Green

Wholesale, 1-10 employees

Less than a year

5.0
January 2026

requires little to no training

Pros

Implementation was incredibly fast and fit neatly into our existing workflows right away. Staff didn't need any training either as everything is really user friendly and people could start using it immediately without a learning curve.

Cons

I'd really like to see more built in templates with example use cases. Even though what we're using today already works well, it feels like the tool can do a lot more than we've unlocked so far so extra examples would help us get there faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

CM

Connor Mitchell

Financial Services, 101-500 employees

Less than a year

5.0
January 2026

keeps everything well organized

Pros

It's great at keeping deals organized in a way that not many other tools can match. We use it for a dedicated part of our deals pipeline that's handled by separate teams and it's made day to day communication a lot smoother.

Cons

There aren't any major downsides I can point to. If anything, I just wish the platform offered stronger notification options though it could be that we haven't fully configured or discovered the right settings yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FB

Fabiana Barria

Computer Software, 1-10 employees

Free Trial

4.0
January 2026

Improved my workflow

Pros

Honestly improved my workflow a lot. It feels developer friendly and I was able to build an integration without much difficulty.

Cons

Testing an extension is pretty limiting unless you're on a paid plan subscription. I also wish the trial gave me a bit more time to validate things but once that hurdle was out of the way, the integration results ended up being really strong.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

SS

Scott Schiffer

Human Resources, 500+ employees

Less than a year

5.0
January 2026

clean interface for project tracking

Pros

Interface feels clean and it's easy to work with from the start. Switching between views, using filters and setting up automation options really helps keep project tracking organized. The setup is also flexible so it can bend to match different workflows without feeling locked in.

Cons

A few of the more advanced features are only available on higher tier plans which can be a downside if you're on a tighter budget. New users might take a little time to learn everything the tool can do.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

VK

Vasilis Karantousis

Information Technology and Services, 1-10 employees

More than a year

5.0
December 2025

generous free tier

Pros

I mostly use this as a CMS for my web and mobile projects and it's been genuinely fantastic. The interface feels user friendly and polished and the free tier is surprisingly generous which makes it easy to start building without immediately paying.

Cons

I do wish the API were a bit more developer friendly and that there were a better way to set up proper, performant table joins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JE

Jessica English

E-Learning, 1-10 employees

More than a year

4.0
December 2025

Flexible database building

Pros

Having the flexibility to shape my databases around how I actually work is really helpful. I also like that it connects and interacts well with other platforms so data can flow where it needs to go.

Cons

Wish it was easier to view one person's record at a time instead of looking at everything in a single table view.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

AH

Andrew Hoyer

Information Technology and Services, 1-10 employees

Less than a year

5.0
December 2025

Real time collaboration for teams

Pros

Syncs in real time so I can track my team's progress as we collaborate. It also lets me contribute to a spreadsheet style setup making it easier to manage each entry more effectively.

Cons

Even though there's a free tier, a bunch of useful features are only available on the Pro plan. When I eventually need to upgrade, the pricing becomes a bit of a headache.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8