Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

The online Swiss Army knife

Pros

The functionality is mind-blowing. I use it for everything from client tracking to pipeline forecasts and it is such a powerful system.

Cons

I need a dedicated team member to fully understand and unlock Airtables potential. Its not something I can benefit from without this investment.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

T
Traci

Online Media, 1-10 employees

Less than a year

5.0

Full of features with lots of customization

Pros

I love how all the cool features are synced together in one software program. Its like a spreadsheet but with so many customizable options, such as attachments, links, text boxes, images, dates and more.

Cons

It has a steep learning curve. Even after two years, I am still trying to figure out all the great features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A
abu

Accounting, 11-50 employees

Less than a year

5.0

Airtable review for work

Pros

I find it easy to use, very reliable and simple to understand.

Cons

I have nothing to complain about as everything is very easy to use and understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sharon

Broadcast Media, 1-10 employees

Less than a year

4.0

Using Airtable

Pros

I like that its like a spreadsheet on steroids. It can do so much more than a typical spreadsheet.

Cons

It can be confusing at first to figure out how it works.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

B
Brendon

Insurance, 500+ employees

Less than a year

5.0

Very good for projects

Pros

If I have a few projects to manage on my own and need to be very detailed, this tool works perfectly for me.

Cons

It works as described, and I do not have any cons at the moment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

O
Ogarekpe

Information Technology and Services, 500+ employees

Less than a year

5.0

All-in-one solution for transforming project and data management

Pros

I find Airtable to be a highly flexible solution that lets me customize our workflows to align with our organizational goals, which improves our project management. I like its dynamic collaboration tools that boost team performance in project and task management.

Cons

I find its analytics and reporting features limited compared to other tools with similar functions, which is not ideal if I need comprehensive insights.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Susan

Information Technology and Services, 51-100 employees

Less than a year

4.0

Why Airtable Is Very Helpful

Pros

I like that Airtable is AI-powered and simplifies workflow management for me.

Cons

I have never regretted using Airtable. It always delivers.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S
shivani

Biotechnology, 500+ employees

More than a year

4.0

Managing projects/tasks with airtable

Pros

I find the workflow tracking and the option to create different project workspaces to be great features. It is handy to create calendars that can be linked to each cell in an Airtable view which allows me to keep multiple events organized, especially when scheduling.

Cons

There are a ton of features and it is a powerful tool. However, I find the ease of use lacking as it is not very user-friendly. It is not intuitive, mainly for someone just starting out. Watching the tutorials becomes essential when setting up workspaces for the first time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M
Marina

Construction, 11-50 employees

Less than a year

5.0

Great Spreadsheet Alternative

Pros

I think the color coding is the best feature by far.

Cons

I have not faced any issues yet as this software is exceeding my expectations so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Lesley

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0

Airtable Feedback

Pros

I find database management to be intuitive and organized.

Cons

I find the pricing to be expensive for small businesses.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

7

TR
Tichaona Redemptor

Information Technology and Services, 1-10 employees

Less than 6 months

5.0

Airtable is a flexible and powerful tool for milestone

Pros

I like many things about Airtable, but if I had to choose one it would be its flexibility. Airtable lets me create and customize my own bases, tables, fields, views and layouts to fit my specific needs and preferences.

Cons

In terms of scalability, Airtable has some limits on the number of records, fields, views and attachments per base, which can impact the performance and functionality of large and complex projects.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

7

Functionality

10

S
Sarah

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0

Makes my job easier!

Pros

I love the tag feature and how I can see all communications in one thread.

Cons

I am very frustrated that I cannot move a section from one date to another.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than a year

4.0

Game changerl

Pros

This product has been a game changer for my company. As an Ecommerce business with inventory and teams, it has made setting up bases, automations and dashboards easy. It has streamlined order management for my team, reduced clutter and offered many features that have helped the business. I love that I can create multiple bases.

Cons

It has evolved over the years with updates, but I think the dashboard could be improved a bit more. They could definitely borrow some features from ClickUp, especially for tracking and notes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

Airtable for Multiple iGames Data

Pros

I like the customizable view and the ability to share multiple view links differently depending on who needs access to the custom view.

Cons

I have not had any issues so far. I have been using Airtable for quite some time now and feel very familiar with how to use it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S
Saviour

Computer Software, 11-50 employees

Less than a year

4.0

Airtable is exactly what you need to start using.

Pros

I find it easy to organize and track information in the way that I need.

Cons

I experienced slow loading and laggy interactions while working with large databases.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

M
Maria

Textiles, 1-10 employees

Less than 6 months

4.0

6 months of user experience in the textile area.

Pros

I am impressed by its ability to integrate with other well-known and important applications. The most key feature for me is being able to access the Airtable database without needing an internet connection.

Cons

Some functions are missing compared to its peers, such as task management. Also, the support area sometimes takes longer than necessary to respond to queries.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

5

Functionality

10

M
muskan

Banking, 500+ employees

Less than a year

5.0

Amazing life saver tool, efficient and convenient

Pros

It prioritizes tasks according to my requirements which makes it easy to focus on the most important tasks quickly. It tracks progress and updates in the workflow. I find it easy to use, having worked with it daily for over 8 months now.

Cons

It gets a bit hectic when I cannot close a task because I need to fill out multiple forms. However, it helps to update tasks in detail so that the next person can easily understand the context. Sometimes it behaves unpredictably.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

P
Pierre-Marc

Telecommunications, 500+ employees

Less than a year

4.0

I had to install/tests Airtable for a customer and I liked what I saw!

Pros

I like the 100+ pre-built templates, real-time collaboration and the user friendly interface.

Cons

I have noted two main issues. Firstly there is no self-hosted option and secondly there are restrictions on attachment space.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S
Stephanie

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

Great for Small Office Management

Pros

I find it very intuitive and can make changes as needed without worrying about ruining the entire system.

Cons

It took me some time to figure out the best way to set up the system to fit my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Vanessa

Program Development, 1-10 employees

More than a year

5.0

Airtable makes it all better

Pros

Airtable has improved my ability to create and maintain high-quality data and use it immediately across various other software applications.

Cons

I have not see any issue is Airtable but it could benefit from more training on designing data systems that can be shared when onboarding new colleagues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10