Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

M
Matthew

Environmental Services, 51-100 employees

Less than 6 months

3.0

I think good for databases but found overwhelming for daily task use

Pros

I have used Airtable for task management, and its useful because of its wide range of customization options. It is like combining a spreadsheet with a database which is excellent for keeping everything organized.

Cons

I switched to Monday.com because it just worked better for me. Monday.com makes it super easy to see whos doing what and by when, with visual boards and automation features that reduce repetitive tasks. Plus, being able to chat and update tasks directly is incredibly handy. For keeping my tasks and projects on track, Monday.com became my go-to.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

J
Joe

Maritime, 11-50 employees

Less than 6 months

5.0

Slight learning curve but rich featured database tool

Pros

I have not come acorss a database use case that Airtable cannot handle. When we had complex requirements for a custom shift tracking application, we hired an Airtable developer and built out our tool exactly as needed.

Cons

I did like the calendar function to include more built-in features and offer more UI customization options, such as icons and tab colors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R
Robyn

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0

Great organisational tool for self or teams!

Pros

I find it to be a great organizational tool for both individuals and teams!

Cons

There are so many functions that it took me a while to understand how to use them all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y
Yi-Tzu

E-Learning, 500+ employees

Less than a year

5.0

Great tool for general insight

Pros

The survey, data collection and data analysis features have been valuable in providing a snapshot of my personal performance.

Cons

This might be specific to individual organizations but sometimes having too many parameters can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JP
Juan Pablo

Financial Services, 11-50 employees

Less than a year

5.0

Airtable great replacement for Google Sheets

Pros

I am very impressed by Airtables sharing capabilities for data processing. With Airtable, I can always rely on excellent updates and improved functionality. Its formulas and data processing when connecting to code repositories or third party digital assets are top notch.

Cons

Its connectivity when sharing can significantly reduce client implementation in large-scale corporations. The ease of use could improve in terms of UI design and straightforwardness.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

A
Andrina

Biotechnology, 51-100 employees

Less than 6 months

5.0

Good user interface

Pros

I like its decent user interface and the ability to integrate many features.

Cons

It can be confusing at first, especially if I am using it as a CRM.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

K
Krystal

Retail, 1-10 employees

Less than a year

4.0

Great product

Pros

I appreciate how Airtable simplifies event check-ins and question responses with its user-friendly approach.

Cons

I haven't encountered anything unfavorable with Airtable; it's been a positive experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Andrew

Architecture & Planning, 1-10 employees

More than a year

4.0

Good for form data capture

Pros

The standout feature of embedding a form into our website and automating emails adds significant value.

Cons

It didn't possess the adaptability required for our specific needs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

G
Grace

Biotechnology, 11-50 employees

Less than 6 months

4.0

Reliable Product

Pros

It boasts a clear interface allowing the embedding of links and the creation of diverse lists and checklists.

Cons

When dealing with more extended comments visibility can be challenging; an improvement in the interface for such situations would be beneficial.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

O
Onome

Education Management, 1-10 employees

More than a year

5.0

Airtable is My Favorite Digital Asset Management Tool

Pros

Airtable has been instrumental in creating my social media content library offering a user-friendly way to compile organize and share content. The ability to sort edit upload files and seamlessly switch between website and app versions enhances its appeal.

Cons

No major drawbacks to report. Initial navigation might be overwhelming for those unfamiliar with digital asset management and while it provides numerous features even the unused elements offer a robust experience. It's ideally suited for teams but could be overwhelming for solopreneurs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J
joel

Information Technology and Services, 1-10 employees

5.0

Airtable Software Works well

Pros

Airtable's usability shines with an intuitive drag-and-drop interface for effortless database creation field customization varied views and real-time collaboration.

Cons

Customizing databases for extensive projects is somewhat limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

N
Nicholas

Marketing and Advertising, 1-10 employees

More than a year

5.0

Great database for all purposes

Pros

Airtable stands out as a straightforward tool for swiftly establishing a detailed database providing features for grouping filtering and enriching data that would otherwise require extensive spreadsheet knowledge.

Cons

The notable challenge with Airtable lies in its steep learning curve making it challenging to bring colleagues and clients to a basic skill level for database navigation. Additional efforts are needed to set up read-only views for them.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

D
Dylan

Computer Software, 11-50 employees

Less than a year

5.0

Enabled us to get off the ground quickly with no code

Pros

Airtable facilitates a focused approach on essential features integrating directly with data sources without the need for manual connectors.

Cons

Our application's demands eventually surpassed Airtable's capabilities as a database. The need for advanced datatypes and validations beyond Airtable's scope became evident.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

Handy Collaboration Software for Remote Teams

Pros

Exploring diverse features like document management databases and data workflows within a consolidated platform is advantageous for budget considerations.

Cons

Uncertain if it matches up to tools like Monday and Asana for project management. Limited project customization options and potential disorganization with an increasing project count are concerns. More project views and customizations could enhance usability.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

K
khalil

Hospitality, 1-10 employees

Less than a year

4.0

a good excel alternative and onboard you online to link data with your costumers

Pros

The noteworthy capability of transforming a database into an app adds to Airtable's versatility.

Cons

Table limitations arise due to navigator ability.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

T
Travis

Law Practice, 11-50 employees

More than a year

5.0

Great Product!

Pros

Airtable's adaptability and ease of implementation make it a great solution with customizable features.

Cons

While not an all-encompassing solution for my needs Airtable excelled in the tasks I used it for. Expanding its capacity would be a desirable enhancement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Jomasel

Consumer Services, 500+ employees

More than a year

4.0

Extremely flexible Airtable

Pros

The appeal lies in its customization options diverse templates and productivity enhancements in managing workloads.

Cons

The platform inherently comes with limitations and restrictions.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

Airtable Review 3033

Pros

Airtable's user-friendly interface fosters seamless collaboration with teams and third-party applications complemented by comprehensive features in the free plan.

Cons

The paid plan might be considered slightly expensive especially after surpassing the free 1000 entries per database.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

WC
Wei Chun

Information Technology and Services, 101-500 employees

Less than a year

3.0

Good for Project Management but Very Steep learning curve

Pros

Recognized for being feature-packed and effective in project management and database usage Airtable seamlessly integrates with other products.

Cons

A steep learning curve and a complicated UI particularly for beginners and new joiners. An improved user experience for easier navigation is necessary.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

A View for Every Work Preference

Pros

The most notable feature is the software's capacity for personalized adjustments enhancing workflow a rarity that significantly impacts user experience.

Cons

There exists a substantial learning curve due to its diverse aspects so acquiring proficiency may require time particularly if urgency is a factor.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10