Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JE

Jeffrey Elliott

Computer Software, 11-50 employees

Less than a year

4.0
December 2025

organizes our data well

Pros

The forms have been doing a better job than expected at organizing our data intake which means I'm not stuck entering everything manually. Also, having both a timeline view and a board view helps me understand what's happening with our schedule at a glance. I don't have to chase down five different people just to get the current picture of the situation.

Cons

The mobile app feels a bit rigid and links from emails won't open properly inside the app, they just keep loading forever which is honestly frustrating. There's also a sense that the system was over engineered and the result is that it's harder to onboard anyone or get everyone actually comfortable using it. With the sheer number of fields, the workflow ends up being too complex for people to confidently manage.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

CS

Christian Sextl

Translation and Localization, 11-50 employees

Less than a year

5.0
November 2025

amazing data management

Pros

Provides really strong options for organizing and managing data. I've been using it for many months now and I honestly love it. Compared with Google Sheets or Excel, there's much less risk of me accidentally messing up the data.

Cons

One thing I don't like is that it doesn't clearly show who made the most recent changes. I can access version history but I can't quickly tell which person made a specific update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SC

Sean Cooper

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
November 2025

generous CRM and content tools

Pros

Back when it was focused more broadly, it covered a solid mix of needs, things like CRMs, project management and content calendars. The premium offer for accessing all of that felt especially generous which made it practical to actually use across different workflows.

Cons

Dont like how it went from being a collaboration oriented tool to positioning itself as an AI platform. I'm not seeing clearly how the newest offering meaningfully differs from what other competitors are already doing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

HD

Harry Dunn

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
November 2025

Helps keep everyone in the loop

Pros

We use it to manage every one of our experiments across platforms in our agency and it's been working really well. The setup is quick and it makes collaboration across teams easy so everyone can stay aligned on what's being tested.

Cons

It pretty much hits the mark for everything we're using it for. That said, it would be awesome if they expanded beyond the current feature set to support even more ways of running experiments and make the testing workflow better overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

IS

Ignacio Stone

Real Estate, 1-10 employees

More than a year

5.0
October 2025

great collaboration with Kanban

Pros

Its spreadsheet style workspace does a solid job keeping listings, contacts, deals and follow ups neatly organized especially with the calendar and Kanban views for tracking everything. It also supports real time collaboration so agents and assistants can quickly see tasks, deal activity and updates even when the work spans different properties and partner teams.

Cons

The more advanced relational and reporting features take careful setup to get right and at larger scales with lots of users the system can slow down. You may also need extra permission management to keep deal tracking secure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

SW

Stephen Ward

Printing, 11-50 employees

More than a year

5.0
October 2025

Useful automation for business workflows

Pros

Handles automation for more than 85% of my everyday manual business processes, everything from project and task management to content marketing. That level of automation is honestly the biggest reason I'm sticking with it.

Cons

After I started using this to plan, track and manage projects, I haven't run into a problem that stayed unresolved for more than 24 hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CRG

Clara Ramos Gonzalez

Information Technology and Services, 11-50 employees

More than a year

5.0
September 2025

flexible project management for QA

Pros

A flexible, visual tool for managing tasks and projects. In our QA team, it really boosts collaboration and keeps everyone organized without slowing the workflow down.

Cons

Some advanced features are only available on paid plans and the reporting/diagram options can feel a bit limited when projects get more complex.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Entertainment, 1-10 employees

Less than 6 months

5.0
September 2025

powerful automation

Pros

The interface feels modern. There's a lot of flexibility built in, from project management to CRM and content handling. Multiple views make it easier to switch perspectives and the automations plus integrations are genuinely strong. Programs like Slack, Zapier and Make work well with it.

Cons

Advanced features are locked behind a paid subscription. On very large databases, it can get a bit complex to manage and may feel harder to keep organized.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

NB

Norman Bourkas

Information Technology and Services, 500+ employees

Less than 6 months

5.0
September 2025

convenient integrations

Pros

Switching between the table, Kanban, calendar and gallery views made it much simpler to keep up with what was going on in my projects. On top of that the integrations with other applications were a really nice touch and made the whole workflow more convenient.

Cons

No major problems stood out to me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

IM

Inga Moning

Information Technology and Services, 11-50 employees

More than a year

4.0
September 2025

Easy CRM tracking

Pros

Goes beyond just project portfolio management. It also includes customer relationship management features so you can follow your sales pipeline and keep those relationship details in one place.

Cons

Free plan is pretty tight on storage especially for attachments (only 1 GB). I ended up upgrading to the Business plan which bumps it up to 100 GB.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

PA

Patrice Aravanis

Design, 11-50 employees

Less than a year

5.0
September 2025

better than Excel

Pros

Has really turned into one of the key tools for our organization. It feels like a better choice than Excel for organizing, tracking and connecting all the moving parts of our operations.

Cons

Getting started was a little confusing at first but once I dug in and spent some time exploring, its real potential clicked. My only issue is with the initial onboarding/learning curve.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

HM

Harsh Maheshwari

Chemicals, 11-50 employees

Less than a year

5.0
September 2025

Highly customizable notifications

Pros

I can customize notifications for messages and tasks the way I want. The summary feature is also super handy as it gives me a quick snapshot of the important events that happened while I was away.

Cons

Nothing really stands out as a downside for me. It fits our project workflow well especially when we're coordinating with multiple people in the same space.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MB

Martha Bryce

Marketing and Advertising, 11-50 employees

More than a year

5.0
September 2025

strong planning capabilties

Pros

As the Business Process Manager at my compnay, I'm responsible for shaping the future of my organization by bringing in as many partners as the workload allows. Airtable's marketing planning tools really support my daily routine and I also appreciate how it handles tasks and projects with automation that removes a lot of manual workflow work.

Cons

Don't have anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JQ

Jason Quey

Retail, 1-10 employees

Less than a year

2.0
September 2025

Great UX

Pros

Does a solid job handling a big database of information and the overall user experience feels well put together. It's also simple to connect and combine related information so building out linked data workflows doesn't feel too frustrating.

Cons

Despite that, the pricing is genuinely rough. When moving from a Team plan up to Business, there's no simple way to step back down and you end up needing to delete nearly the whole base to get back onto a free plan and then re upgrade to the Team tier afterward. Also, monthly usage doesn't reset just because you're paid up for a new month which makes costs feel harder to predict. Support did reach out to apologize for one poor interaction and said they'd make it right but nothing actually changed after that.

Rating Distribution

Ease of use

5

Value for money

1

Customer Support

1

Functionality

4

LG

Laurent Granger

Internet, 1-10 employees

Less than a year

4.0
September 2025

useful for content management

Pros

Using it was a really enjoyable experience even though I'm not using it anymore. When you want to build a content management hub, it provides databases that fit the job really well.

Cons

I wouldn't describe it as difficult but the workflow isn't quite as smooth as what you get with Trello or Notion.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

ED

Emily Dwosh

Construction, 500+ employees

More than a year

5.0
August 2025

highly flexible tool

Pros

Customization options really stand out compared to every other platform I've worked with. You can set up each base to match the exact use case and I've used different bases across a wide range of projects and tasks throughout my career. Sharing is also really simple as you can easily grant access to specific people which makes collaboration a lot smoother for whoever actually needs to be involved.

Cons

The free plan has gotten more restrictive over time. Even so, the per user monthly pricing still feels like a solid deal considering the added benefits especially the advanced features, better interfaces and automation options like email based workflows.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

YC

Ying Cong

Biotechnology, 101-500 employees

More than a year

5.0
August 2025

solid PPM workflow

Pros

This is one of those underrated PPM tools that still turns out to be really solid compared with most options I've tested. The iOS mobile app lets me handle tasks on the go and collaborate with coworkers across every department on shared projects.

Cons

Since we rolled it out, nothing about it has felt difficult and I'm using it every day at work without running into issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

R

Rob

Advertising, 51-100 employees

More than a year

4.0
August 2025

Excellent value for money

Pros

Easily customizable for our use cases, highly automated and great integrations/features

Cons

Some times slow to load and expensive given all the automations and triggers we had to use to run our content production engine.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

10

MM

Michele Mack

Telecommunications, 500+ employees

More than a year

5.0
August 2025

awesome project tracking automation

Pros

Its my go to tool for planning, tracking and managing projects and tasks especially thanks to its automation options. The mobile app is easy to work with as well and overall it honestly feels better than the other alternatives I've tested over time.

Cons

After more than three years of using Airtable and running PPM organizing workflows, I haven't run into even a minor error.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Apparel & Fashion, 11-50 employees

More than a year

5.0
August 2025

Makes collaboration simle

Pros

Lets us collaborate across departments and set up different views that work for both personal use and sharing with others. It's also connected to Slack so when specific cells change status, the team gets notified which makes it simple to pass along tasks or updates to other departments.

Cons

There's not much I'd complain about. If anything, I just wish it had more advanced formula capabilities directly inside it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9