Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Michelle

Education Management, 500+ employees

Less than a year

5.0
June 2023

Airtable for use in academic program admissions

Pros

The feature I appreciate is the ability to generate thumbnails for each file or applicant, complete with their photo.

Cons

Navigation can be cumbersome when scrolling through applicants.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

T

Thomas

Information Technology and Services, 1-10 employees

More than a year

5.0
June 2023

All in one tool for versatility and productivity for SMEs

Pros

Airtable excels in seamless data creation with an intuitive, spreadsheet-like interface streamlining complex data management. Its flexibility in accommodating various data types is particularly advantageous, especially when using the API for instant structuring of integrated tools and services.

Cons

The learning curve is steep for new AirTable users, and collaborative work on paid plans can be costly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Rickeya

Broadcast Media, 1-10 employees

5.0
June 2023

Great for Project Management

Pros

Once you grasp it, the software proves to be highly user-friendly.

Cons

Initial setup may take time to align with preferences, a common aspect with most CRM software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Spencer

Media Production, 11-50 employees

Less than 6 months

5.0
June 2023

Airtable gets the job done!

Pros

Airtable facilitated collaborative tasks and workflows for my team, accelerating project completion. It serves as an exciting and innovative platform for managing multiple people and projects simultaneously, even at a distance.

Cons

Airtable, while comparable to other platforms, meets all our needs; pricing is the main drawback.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

I

Ivan

Market Research, 1-10 employees

More than a year

5.0
June 2023

I have all data in airtable

Pros

Having all the necessary views and the ability to categorize each one with desired filters is a notable feature.

Cons

Record limitations can result in quick and costly usage.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

NG

Nicholas G

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
June 2023

Wonderful project management tool, with great capabilities that make collaboration easy.

Pros

Airtable boasts a brilliant client interface, providing clear sections for work activities, charts, and messages. It offers great versatility, effectively managing both groups and individual organization goals and deadlines. The platform's flexibility and multifunctionality are praised, particularly for tasks such as tracking projects, team collaboration, and storing and backing up employee data.

Cons

Airtable is visually and practically impressive; however, automation is somewhat clumsy. A fixed-price version for self-installation would be ideal to avoid potential rising costs with monthly payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Alexandra

Information Technology and Services, 11-50 employees

More than a year

5.0
June 2023

Love AT!!!

Pros

Often referred to as "Excel on steroids," Airtable is essentially a compilation of tables and bases resembling sheets and workbooks, but with unprecedented customization and automation capabilities. The Interface view has revolutionized operational methods, and the forms are extensively used internally and for clients, making it an overall amazing tool.

Cons

The interface could be more feature-rich, and cross-base syncing is anticipated. Some popular community forum features are yet to be implemented, causing frustration.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

H

Heather

Entertainment, 101-500 employees

Less than a year

5.0
June 2023

Wonderful Collaboration Tool

Pros

The customizability and collaboration features of Airtable are lauded, serving various purposes from project tracking to managing partner information and maintaining an internal event calendar.

Cons

The learning curve exists but is not overly challenging, depending on your usage plans for Airtable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Renae

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
June 2023

Airtable a user friendly augment to our metrics

Pros

It's easy to use and delegate to others, making it a user-friendly tool for efficient collaboration.

Cons

Automations may require frequent updates and integration time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K

Kenneth

Education Management, 51-100 employees

More than a year

5.0
June 2023

It's like having a digital executive assistant!

Pros

Airtable's ease of implementation and sharing within our school team significantly aids in managing tasks, projects, and collaborative efforts across various subjects.

Cons

No issues found so far; the software is user-friendly with no cons noted.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Amanda

Professional Training & Coaching, 51-100 employees

Less than 6 months

5.0
June 2023

Easy to Use!

Pros

The favorite feature is the ease of use, effectively laying out invoicing and tracking meetings.

Cons

Still exploring features with no specific concerns identified yet.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
June 2023

Airtable as a Recruitment Sales Pipeline

Pros

Very user-friendly with the ability to tag multiple candidates/clients, creating a highly accurate candidate database. This proves immensely useful in candidate-scarce markets or when specific skill sets are required.

Cons

Few negatives, with no experience in integration. Served the intended purpose well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

FP

Francois Pascal

Internet, 1-10 employees

Less than a year

5.0
May 2023

Airtable is the most complete online collaboration and database management tool I've used to date.

Pros

Suitable for businesses of all sizes, Airtable's easy-to-use nature and an excellent free version make it ideal for initial use.

Cons

In two years of use, no complaints have arisen.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

O

Oriola

Computer Software, 101-500 employees

Less than a year

5.0
May 2023

The most effective tool to keep me organized

Pros

Airtable proves indispensable for staying organized, offering customizable databases and templates for tracking personal and work-related tasks. Accessibility from any device and collaboration features enhance its effectiveness.

Cons

Despite Airtable's versatility, the learning curve can be steep for those unfamiliar with databases or spreadsheets. The interface, with numerous customizable options, might feel overwhelming initially.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
May 2023

My backend for work

Pros

The ease of use, flexibility, API integration, exporting databases to JSON, integration with Make, and the ability to share databases contribute to Airtable's appeal.

Cons

Database record limits and a substantial entry threshold between the free and first paid plan are noted.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

K

Karen

Biotechnology, 11-50 employees

More than a year

5.0
May 2023

Practical App for organizing a business

Pros

Utilized for clients to share digital libraries and transform them into a product.

Cons

The appearance can be perceived as simple and less engaging compared to other tools.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

L

lala

Market Research, 1-10 employees

Less than a year

5.0
May 2023

easy file app

Pros

Noteworthy for the easy editing of files and a variety of tables available for use.

Cons

Format options for saving files are not comprehensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

T

Tania

Retail, 11-50 employees

Less than a year

5.0
May 2023

End user

Pros

Very simple and easy to use, providing an aesthetically pleasing way to link information between individuals or companies.

Cons

Limited knowledge about the product, invited to use for product information.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

SJ

Sorangel Josefina

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
May 2023

Airtable makes project management easy

Pros

Exceptional customer support during email inquiries, quick and helpful responses during a free trial account. Simple setup basics, excellent help videos, and an informative Airtable universe contribute to its positive impression.

Cons

Permissions for tables with restricted access, especially in collaborations with external contractors, pose challenges. Specific permissions and table associations between databases are desired.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

K

Kate

Education Management, 51-100 employees

Less than a year

5.0
May 2023

Airtable Review

Pros

Airtable's intuitive interface allows for creating spreadsheets and tracking customer data linked to other software.

Cons

Reliance on the phone app is minimal, with occasional bugs that are typically addressed with new updates.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10