Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Rob

Broadcast Media, 11-50 employees

More than a year

5.0
May 2023

Great product, but too expensive for small-midsize business

Pros

A well-developed product that is easy to use for data management, collaboration, and utilizing automations to track project progress.

Cons

Pricing is a concern for small teams collaborating with outside contractors. Charging the same per seat, regardless of minimal access, led to seeking an alternative when the database reached its limit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lisa

Leisure Travel & Tourism, 1-10 employees

More than a year

5.0
May 2023

I built my own CRM with Airtable!

Pros

The ease of using Airtable, allowing for the custom building of a CRM over the past six years, proves advantageous. It efficiently organizes client information and trip details in a cost-effective manner compared to other CRM systems.

Cons

Desire for inter-table communication is expressed, particularly for improved coordination with agents and their respective tables.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Rio

Computer Networking, 1-10 employees

5.0
May 2023

Manager of your tasks for everyday and everythings

Pros

The notification feature is valuable for keeping track of task deadlines.

Cons

The pricing of Airtable may be too high for a solopreneur or freelancer like myself.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

PM

Patrick M

Mechanical or Industrial Engineering, 500+ employees

More than a year

5.0
May 2023

Powerful software to organize our workflow and manage projects and tasks.

Pros

Airtable's capacity to expedite work, connect data effectively, streamline workflows, and maintain comprehensive activity records enhances collaboration efficiency. Its user-friendly interface, reminiscent of a spreadsheet, simplifies understanding and customization. The simplicity and diverse toolset make creating custom databases and programs without coding a breeze. It proves to be an excellent out-of-the-box solution for managing data sets and workflows, surpassing Excel and Google Docs.

Cons

Some tools or settings are still in the Beta phase, potentially causing confusion. While generally straightforward, specific features present a small learning curve. The mobile application interface is not as straightforward. Initially, using Airtable for a single solution proved to be expensive, but as we expanded its applications, the cost became justified.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anna

Investment Management, 11-50 employees

More than a year

5.0
May 2023

Amazing tool

Pros

Airtable empowers users to construct personalized databases and workflows tailored to their specific requirements.

Cons

Although Airtable offers a free version, advanced features and larger storage limits require a paid subscription, which might not be cost-effective for certain users or organizations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Alvaro

Construction, 101-500 employees

More than a year

5.0
May 2023

Data life changer

Pros

Breaking through data silos at our business for the first time significantly improved efficiency by allowing seamless data flow between departments.

Cons

The development of new functions is slow, and at times, instead of facilitating the development of our needs within Airtable, they push users toward third-party solutions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
May 2023

Good product with bad support

Pros

Airtable, with its ease of use and versatility, proves to be an ideal database for managing business information. Its user-friendly interface facilitates the creation of custom fields and filters for effective data organization and viewing.

Cons

Recent issues with Airtable support, including workspace restrictions for over two weeks, significantly impacted our business tied to Airtable information. The delayed response from the support team exacerbated the situation, making it challenging to upgrade our plan promptly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

L

Laiba

Education Management, 51-100 employees

More than a year

5.0
May 2023

Airtable is my Favourite Project management tool Ever.

Pros

For those on a budget, Airtable offers a fantastic free option with a lovely interface and powerful project management tools. It proves crucial for online teamwork, providing insightful premade templates that showcase its capabilities.

Cons

For those unfamiliar with Airtable, understanding its operation might be challenging. Some advanced features can be difficult to use, especially for newcomers. The limitations on records, attachments, and revision histories on the free plan are noteworthy.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Alvaro

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
May 2023

Flexible and User-Friendly.

Pros

The flexibility and user-friendliness of Airtable stand out, offering templates and customization options for creating unique databases, spreadsheets, and project management tools. The easy collaboration and data sharing across different projects are appreciated features.

Cons

The limited storage capacity in the free version, while affordable, can become expensive for larger teams or projects requiring more storage. The platform's advanced features may necessitate technical knowledge for full utilization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Cyrus

Real Estate, 51-100 employees

Less than a year

5.0
May 2023

Airtable - all in the cloud

Pros

Impressive storage options and the ability to store various types of data contribute to the positive impression of Airtable. The user interface is also noteworthy.

Cons

The lack of a clear structure and a user-friendly payment plan makes us consider cheaper alternatives.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E

Elyes

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
May 2023

Airtable review

Pros

Animated dashboards displaying the entire month's work in one place are a highlight.

Cons

Airtable should add features as the text fields are sometimes limiting, hindering the typing of extended sentences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laiba

Education Management, 51 - 200 employees

5.0
April 2023

Airtable: My Favorite Project Management Tool Ever

Pros

As someone who has been using Airtable for over two years, I can confidently say that it is an exceptional tool for managing and organizing data. The service is incredibly reliable, and it allows me to accomplish fantastic work. Moreover, Airtables user interface is aesthetically pleasing and its project management features are top-notch. It has become an essential tool for online collaboration, and I am constantly amazed by its capabilities.

Cons

While Airtable is a great option, especially for those on a tight budget, it may be slightly challenging for new users to grasp its operations. Some of the more advanced features can be difficult to navigate, especially for individuals who are not familiar with the software. Additionally, the free plan comes with limitations on the number of records, attachments, and revision histories available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

E

Emily

Education Management, 101-500 employees

Less than a year

5.0
April 2023

Great UI

Pros

Airtable's great user interface enhances the user experience.

Cons

Airtable may lack flexibility in the options for display views.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Y

Youngsook

Financial Services, 101-500 employees

More than a year

5.0
April 2023

Versatile Tool for Data Organization

Pros

Airtable's versatility, user-friendly interface, customizable fields, and record linking capabilities make it a powerful tool for organizing data. Integrations with other tools contribute to workflow automation and process streamlining.

Cons

Airtable's pricing, especially for larger teams, can be steep, and some users may find the learning curve challenging.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
April 2023

Airtable connects all our project data together.

Pros

Advanced reporting and tracking capabilities in Airtable, including reporting extensions like base schemas, pivot tables, and bar charts, facilitate easy data extraction and analysis from the dashboard. This feature allows for maintaining a comprehensive record of project modifications.

Cons

Primarily a database, Airtable's design leaves little room for note-taking in project management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Agnes

Computer Software, 1-10 employees

Less than 6 months

5.0
April 2023

A good collaborative tool

Pros

Real-time communication with the team during a project is a valuable aspect of Airtable.

Cons

The learning curve is steep, and customer support is not satisfactory.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
April 2023

Google sheets on steroids

Pros

The filtering and sorting features of Airtable make data manipulation effortless.

Cons

It can be overwhelming visually, taking time to get accustomed to the solution.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J

Joel

Education Management, 1-10 employees

More than a year

5.0
April 2023

Great Software, not for HIPAA or customer accounts

Pros

Easy to use and flexible, particularly in inventory and project management areas.

Cons

Building a sign-in system for members/customers and ensuring HIPAA compliance can be challenging. Integration with other products may also be difficult and inflexible.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Anish

Information Technology and Services, 101-500 employees

More than a year

5.0
April 2023

Airtable review

Pros

Airtable stands out as one of the best spreadsheet tools currently available in the market.

Cons

Some general formulas and shortcuts that work elsewhere won't function on Airtable, requiring adjustment to its interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Susana

Consumer Electronics, 1-10 employees

Less than a year

5.0
April 2023

Perfect for managing tasks

Pros

Highly beneficial for task management and productivity improvement in projects, Airtable is easy and intuitive to use, earning a strong recommendation.

Cons

Certain updates may not work properly on iOS devices.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10