Rob
Broadcast Media, 11-50 employees
More than a year
“Great product, but too expensive for small-midsize business”
Pros
A well-developed product that is easy to use for data management, collaboration, and utilizing automations to track project progress.
Cons
Pricing is a concern for small teams collaborating with outside contractors. Charging the same per seat, regardless of minimal access, led to seeking an alternative when the database reached its limit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Leisure Travel & Tourism, 1-10 employees
More than a year
“I built my own CRM with Airtable!”
Pros
The ease of using Airtable, allowing for the custom building of a CRM over the past six years, proves advantageous. It efficiently organizes client information and trip details in a cost-effective manner compared to other CRM systems.
Cons
Desire for inter-table communication is expressed, particularly for improved coordination with agents and their respective tables.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Rio
Computer Networking, 1-10 employees
“Manager of your tasks for everyday and everythings”
Pros
The notification feature is valuable for keeping track of task deadlines.
Cons
The pricing of Airtable may be too high for a solopreneur or freelancer like myself.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Patrick M
Mechanical or Industrial Engineering, 500+ employees
More than a year
“Powerful software to organize our workflow and manage projects and tasks.”
Pros
Airtable's capacity to expedite work, connect data effectively, streamline workflows, and maintain comprehensive activity records enhances collaboration efficiency. Its user-friendly interface, reminiscent of a spreadsheet, simplifies understanding and customization. The simplicity and diverse toolset make creating custom databases and programs without coding a breeze. It proves to be an excellent out-of-the-box solution for managing data sets and workflows, surpassing Excel and Google Docs.
Cons
Some tools or settings are still in the Beta phase, potentially causing confusion. While generally straightforward, specific features present a small learning curve. The mobile application interface is not as straightforward. Initially, using Airtable for a single solution proved to be expensive, but as we expanded its applications, the cost became justified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anna
Investment Management, 11-50 employees
More than a year
“Amazing tool”
Pros
Airtable empowers users to construct personalized databases and workflows tailored to their specific requirements.
Cons
Although Airtable offers a free version, advanced features and larger storage limits require a paid subscription, which might not be cost-effective for certain users or organizations.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Alvaro
Construction, 101-500 employees
More than a year
“Data life changer”
Pros
Breaking through data silos at our business for the first time significantly improved efficiency by allowing seamless data flow between departments.
Cons
The development of new functions is slow, and at times, instead of facilitating the development of our needs within Airtable, they push users toward third-party solutions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than a year
“Good product with bad support”
Pros
Airtable, with its ease of use and versatility, proves to be an ideal database for managing business information. Its user-friendly interface facilitates the creation of custom fields and filters for effective data organization and viewing.
Cons
Recent issues with Airtable support, including workspace restrictions for over two weeks, significantly impacted our business tied to Airtable information. The delayed response from the support team exacerbated the situation, making it challenging to upgrade our plan promptly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Laiba
Education Management, 51-100 employees
More than a year
“Airtable is my Favourite Project management tool Ever.”
Pros
For those on a budget, Airtable offers a fantastic free option with a lovely interface and powerful project management tools. It proves crucial for online teamwork, providing insightful premade templates that showcase its capabilities.
Cons
For those unfamiliar with Airtable, understanding its operation might be challenging. Some advanced features can be difficult to use, especially for newcomers. The limitations on records, attachments, and revision histories on the free plan are noteworthy.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Alvaro
Transportation/Trucking/Railroad, 500+ employees
Less than a year
“Flexible and User-Friendly.”
Pros
The flexibility and user-friendliness of Airtable stand out, offering templates and customization options for creating unique databases, spreadsheets, and project management tools. The easy collaboration and data sharing across different projects are appreciated features.
Cons
The limited storage capacity in the free version, while affordable, can become expensive for larger teams or projects requiring more storage. The platform's advanced features may necessitate technical knowledge for full utilization.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Cyrus
Real Estate, 51-100 employees
Less than a year
“Airtable - all in the cloud”
Pros
Impressive storage options and the ability to store various types of data contribute to the positive impression of Airtable. The user interface is also noteworthy.
Cons
The lack of a clear structure and a user-friendly payment plan makes us consider cheaper alternatives.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Elyes
Information Technology and Services, 51-100 employees
Less than 6 months
“Airtable review”
Pros
Animated dashboards displaying the entire month's work in one place are a highlight.
Cons
Airtable should add features as the text fields are sometimes limiting, hindering the typing of extended sentences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laiba
Education Management, 51 - 200 employees
“Airtable: My Favorite Project Management Tool Ever”
Pros
As someone who has been using Airtable for over two years, I can confidently say that it is an exceptional tool for managing and organizing data. The service is incredibly reliable, and it allows me to accomplish fantastic work. Moreover, Airtables user interface is aesthetically pleasing and its project management features are top-notch. It has become an essential tool for online collaboration, and I am constantly amazed by its capabilities.
Cons
While Airtable is a great option, especially for those on a tight budget, it may be slightly challenging for new users to grasp its operations. Some of the more advanced features can be difficult to navigate, especially for individuals who are not familiar with the software. Additionally, the free plan comes with limitations on the number of records, attachments, and revision histories available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Emily
Education Management, 101-500 employees
Less than a year
“Great UI”
Pros
Airtable's great user interface enhances the user experience.
Cons
Airtable may lack flexibility in the options for display views.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Youngsook
Financial Services, 101-500 employees
More than a year
“Versatile Tool for Data Organization”
Pros
Airtable's versatility, user-friendly interface, customizable fields, and record linking capabilities make it a powerful tool for organizing data. Integrations with other tools contribute to workflow automation and process streamlining.
Cons
Airtable's pricing, especially for larger teams, can be steep, and some users may find the learning curve challenging.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Airtable connects all our project data together.”
Pros
Advanced reporting and tracking capabilities in Airtable, including reporting extensions like base schemas, pivot tables, and bar charts, facilitate easy data extraction and analysis from the dashboard. This feature allows for maintaining a comprehensive record of project modifications.
Cons
Primarily a database, Airtable's design leaves little room for note-taking in project management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Agnes
Computer Software, 1-10 employees
Less than 6 months
“A good collaborative tool”
Pros
Real-time communication with the team during a project is a valuable aspect of Airtable.
Cons
The learning curve is steep, and customer support is not satisfactory.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“Google sheets on steroids”
Pros
The filtering and sorting features of Airtable make data manipulation effortless.
Cons
It can be overwhelming visually, taking time to get accustomed to the solution.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Joel
Education Management, 1-10 employees
More than a year
“Great Software, not for HIPAA or customer accounts”
Pros
Easy to use and flexible, particularly in inventory and project management areas.
Cons
Building a sign-in system for members/customers and ensuring HIPAA compliance can be challenging. Integration with other products may also be difficult and inflexible.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Anish
Information Technology and Services, 101-500 employees
More than a year
“Airtable review”
Pros
Airtable stands out as one of the best spreadsheet tools currently available in the market.
Cons
Some general formulas and shortcuts that work elsewhere won't function on Airtable, requiring adjustment to its interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Susana
Consumer Electronics, 1-10 employees
Less than a year
“Perfect for managing tasks”
Pros
Highly beneficial for task management and productivity improvement in projects, Airtable is easy and intuitive to use, earning a strong recommendation.
Cons
Certain updates may not work properly on iOS devices.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10