Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

G
Gidon

Non-Profit Organization Management, 2-9 employees

4.0

Amazing functionality

Pros

I appreciate that it can be used as a simple spreadsheet, but it also includes database capabilities.

Cons

Its not straightforward to set up, and the team struggled to switch from spreadsheets to Airtable.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S
Shannon

Marketing and Advertising, 1-10 employees

More than a year

5.0

A Strong Option for Organizing Your Business

Pros

Airtable stands out for its robust task management and customization options, serving various purposes from task management to editorial calendar organization with complex data sorting capabilities.

Cons

The tool's extensive capabilities can make it complex and occasionally fiddly to use, with a steep learning curve. Certain tasks, like attaching documents to cells, can be somewhat fiddly. It took a while for me to fully grasp how my company utilized it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

T
Tom

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

Simple table for data storage

Pros

Airtable offers simple, shareable data tables conducive to easy collaboration.

Cons

Occasionally, updates may be delayed when multiple users make changes, though not a major issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

7

O
Onyekachi

Translation and Localization, 500+ employees

Less than a year

4.0

Review of Airtable

Pros

The ability to work on complex projects within a single grid is remarkable, allowing for the consolidation of different tables without the need for separate grids.

Cons

Simplifying the software for first-time users or those unfamiliar with data management could be beneficial, perhaps by incorporating a difficulty level selection feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Margot

Arts and Crafts, 1-10 employees

More than a year

5.0

Indispensable for personal and professional needs

Pros

Airtable simplifies spreadsheet tasks, enabling the use of functions that would be time-consuming to set up in other platforms. Its flexibility extends its utility across various domains, serving as a project management tool, CRM, knowledge base software, content planner, and more.

Cons

While improvements have been made to the Large Area Text function, it still has limitations. Further development to integrate larger blocks of text would be appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

V
Vector

Human Resources, 500+ employees

Less than a year

5.0

I use it for my sales pipeline

Pros

Airtable aids in sales tracking by integrating with Stripe for quick lead follow-up notifications.

Cons

The free trial is easy to deploy and offers numerous integrations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Great team management software.

Pros

The software's ease of use and collaboration features make team collaboration effortless without the need for coding.

Cons

HTML injection, including formatting like bolding or hyperlinking, is not supported.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

M
Mallikarjunarao

Food Production, 101-500 employees

5.0

Best Information sharing

Pros

Airtable's simplicity allows for easy sharing of information via email.

Cons

Email alerts for status changes would be useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C
Claire

Public Relations and Communications, 11-50 employees

More than a year

5.0

Pricey but worth it!

Pros

Airtable serves as a central tool for all business operations, offering easy usability and automation setup.

Cons

Allowing more automations, beyond the current limit of 20 per table, would be a welcome enhancement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

5

O
Oscar

Internet, 1-10 employees

More than a year

5.0

A must for project management and data capture

Pros

Its extensive customization options, templates, and data processing capabilities make Airtable indispensable for project management across sectors.

Cons

Improved management of data export and the ability to generate reports in print format would be valuable additions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

7

V
Valerie

Writing and Editing, 1-10 employees

Less than a year

5.0

So easy to use

Pros

The customizable and intuitive nature of Airtable enhances its appeal.

Cons

Limited integration options compared to other project management tools are a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

5

E
Emiliano

Legal Services, 1-10 employees

5.0

The best on the market.

Pros

Airtable's stability and pioneering role set it apart from cheaper alternatives, making it a solid choice for companies.

Cons

The licensing system, particularly for small companies with occasional collaborators, may pose challenges due to the lack of an intermediate step between employee and client.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shivang

Hospital & Health Care, 51-100 employees

More than a year

5.0

My company uses Airtable for so much.

Pros

Airtable simplifies contact management, facilitating storage, review, and search functionalities essential for various work scenarios.

Cons

There are no standout issues or dislikes about Airtable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

5

J
Joe

Construction, 11-50 employees

Less than a year

4.0

Capterra

Pros

Its suitability for workflows makes Airtable a preferred choice for many users.

Cons

The cost of purchase may not be a significant concern.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

R
Ridwan

Broadcast Media, 51-100 employees

Less than a year

4.0

If you can work with MS Excel then you can operate Airtable

Pros

Airtable's simple tabular format, automation features, and seamless data synchronization across views make it highly attractive. Notably, the ability to transfer filled fields across views sets it apart from competitors like ClickUp.

Cons

Issues with autofill suggestions not working and a lack of exciting and usable templates, like those in ClickUp, were somewhat bothersome.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

2

A
Aimee

Alternative Medicine, 1-10 employees

More than a year

5.0

Data collection powerhouse & beautiful intuitive forms

Pros

Airtable's customizable forms, data organization, automatic notifications, and unlimited form creation capabilities contribute to creating efficient data collection systems.

Cons

While Airtable offers a plethora of features, not all may be relevant or worth using, despite there being no cost associated with them.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

I
Irma

Electrical/Electronic Manufacturing, 51-100 employees

3.0

Airtable

Pros

The ease of Airtable stands out, even for non-coders. It enables users to create tailored applications without requiring coding skills.

Cons

I have no qualms with AirTable; however, some of my colleagues may find it challenging to use or comprehend at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

C
Ching

E-Learning, 1-10 employees

Less than a year

4.0

Spreadsheets on Steroids

Pros

Airtable serves as a versatile tool, blending Kanban, traditional spreadsheets, and gallery views with ample customization options.

Cons

There's a steep learning curve involved, and the spreadsheet interface differs significantly from that of Google Sheets or Excel. More clicking is necessary, which might be less efficient for users. Additionally, the pricing, especially for company use, is relatively high, with each new user incurring substantial extra costs.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

5

O
Oliver

Information Technology and Services, 1-10 employees

Less than a year

3.0

Overload for my needs

Pros

Airtable offers a straightforward start and intuitive usage, presenting itself as a simple online database solution superior to Excel Sheets.

Cons

The software's plethora of features can be overwhelming. We struggle to understand the API for connecting to other applications.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

5

Functionality

2

R
Rashi

Marketing and Advertising, 1-10 employees

Less than a year

5.0

My fav task management tool!

Pros

Airtable impresses with its user-friendly interface and extensive customization options, allowing users to personalize it according to their preferences.

Cons

Overall, I have no complaints about Airtable. It would be beneficial to have more options for color customization and to receive some helpful tips and tricks from the brand.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10