Priyanka
E-Learning, 11-50 employees
More than a year
“Airtable is a best tool for database management”
Pros
Airtable offers many options for filtering, saving databases, and correcting erroneous updates.
Cons
For those unfamiliar with it, understanding Airtable's operation can be complicated, but practice helps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Janith
Information Technology and Services, 101-500 employees
Less than a year
“Powerful Tool for Organizing Data”
Pros
The user-friendly interface of Airtable, coupled with easy navigation and a free plan with basic features, enhances its appeal.
Cons
The mobile app functionality is limited compared to the desktop version.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Nirmal
Information Technology and Services, 101-500 employees
Less than a year
“Database and spreadsheet at the same place”
Pros
The range of templates and customization options in Airtable facilitates the creation of databases tailored to specific needs.
Cons
Advanced customization faces limitations on Airtable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
John
Publishing, 1-10 employees
Less than a year
“good tool for organizing data”
Pros
Airtable's various views (Grid, Calendar, Gallery, and Kanban) provide easy visualization of data, catering to diverse preferences. Integration options with apps like Zapier, Slack, and Google Workspace further streamline workflows and enhance overall efficiency.
Cons
While user-friendly for basic use, Airtable's advanced features may pose a steeper learning curve, making it challenging for users to unlock its full potential. The free plan's restrictions on records, attachments, and revision history may fall short for extensive projects or growing teams.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Benjamin
Sports, 1-10 employees
More than a year
“Good but could be better”
Pros
The pricing of Airtable can be quite high for a solopreneur or freelancer like myself.
Cons
Insufficient client support remains an issue, and navigating the invoicing process proves intricate. It's crucial to add company details before considering a plan upgrade, with no possibility of reverting. Relying on support for assistance is not reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Sam
Alternative Dispute Resolution, 1-10 employees
“A little hard to use but totally worth it”
Pros
Some tools or settings are still in the Beta phase, potentially causing confusion. While generally straightforward, a few features have a slight learning curve. The mobile application interface is not overly simple. Initially, we found Airtable expensive for a single solution, but as we expanded its applications, the cost became justified.
Cons
No drawbacks identified; I highly recommend it to everyone.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
ThankGod
Industrial Automation, 2 - 10 employees
“A Versatile Project Management Tool”
Pros
One of the most appealing aspects of Airtable is its flexibility and versatility. The platform offers customizable databases that can be tailored to meet various business needs. Whether its task scheduling, progress tracking, project planning, document management, access controls, notifications, or contact database management, Airtable provides the tools to handle it all.
Cons
While Airtable is a highly functional tool, some users may find it overwhelming initially. It takes time to familiarize oneself with the platforms numerous features and functionalities.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Linda G.
Retail, 51-100 employees
“Airtable is the perfect project management solution for teams of any size”
Pros
I absolutely love using Airtable as our team’s project management solution! The software makes it so easy to stay connected and on top of tasks. Furthermore, I love the automation capabilities and how quickly it helps us organize and share our information. With the success of the product, it looks like we’ll be sticking with Airtable for a while and might even upgrade to the Pro plan.
Cons
My only issue with using Airtable is that I have experienced some performance issues in the past. The software has crashed on me a few times and it was quite frustrating as I had to re-enter all my information into the platform. Hopefully, this issue is rectified soon.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Ibrahim L.
Automotive, 11-50 employees
“It will make you a coder in no time!”
Pros
Airtable has been a great investment for me and my team of small business owners. We needed a way to manage our projects and tasks with ease, and Airtable was there for us. The low-code platform allowed us to customize our applications to fit our needs perfectly - without needing any coding knowledge!
Cons
The only downside is that the subscription fees can be quite expensive for larger teams. So it can be a bit tough to stick with the platform if you dont have the budget. Furthermore, for some reason, my team has been experiencing some technical difficulties recently and it’s caused a bit of frustration.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Prince
Real Estate, 11-50 employees
Less than a year
“Real Estate Operations”
Pros
Despite offering a free version, Airtable's more advanced features and larger storage limits are available with a paid subscription, which might not be cost-effective for some users or organizations.
Cons
Establishing a link to a data source from a different Airtable database requires the creation of a sync table, which must exist in any other database you wish to share. This setup presents challenges when attempting to connect diverse data sources to your database.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jack
Media Production, 1-10 employees
More than a year
“Airtable is the grand central station of our business.”
Pros
The development of new functions in Airtable is slow, and at times, it nudges customers towards third-party solutions instead of accommodating their needs internally.
Cons
Some minor yet impactful features have lingered on our wishlist, and there isn't always alignment with their development priorities.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mehrab
Entertainment, 11-50 employees
“It is a great website of various customizations”
Pros
Recent experiences with Airtable support were frustrating. A restricted workspace hindered our operations for over two weeks, impacting our business tied to Airtable information across websites, daily operations, and payments. Slow responses from the support team exacerbated the situation, making the upgrade process time-consuming and costly.
Cons
There are occasions when it comes with a cost, and it lacks certain features.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Joel
Higher Education, 500+ employees
More than a year
“An Easy and Organized Solution for Non-Techies”
Pros
Understanding how Airtable operates might be a challenge for newcomers. The more sophisticated features can be tricky, especially for those unfamiliar with the software. The free plan has limitations on records, attachments, and revision histories.
Cons
Uncertainty surrounds the process of sharing tables with others, seemingly requiring payment. However, for personal use, this is not a significant concern.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Eladio
E-Learning, 1-10 employees
Less than a year
“The database as they should have always been”
Pros
The limited storage capacity in the free version can be a drawback. While affordable, Airtable may become expensive for larger teams or projects with higher storage needs. Advanced features may require technical knowledge or training.
Cons
Proficiency in databases is essential to fully benefit from the application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Carlo
Medical Devices, 51-100 employees
More than a year
“Spreadsheet on Steroids!”
Pros
Airtable lacks a clear structure and an affordable payment plan, making a cheaper alternative more appealing.
Cons
While still exploring numerous features, frustration may arise due to familiarity with spreadsheets, leading to difficulties using functions not readily available in Airtable. Nevertheless, the advantages outweigh any deficiencies.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Sunil
Information Technology and Services, 500+ employees
More than a year
“Best Tool for Data Management”
Pros
Airtable needs to add features, and the text fields can be limiting, preventing the entry of extended sentences.
Cons
No complaints have arisen thus far; every aspect proves useful and helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shaikat
Marketing and Advertising, 1-10 employees
More than a year
“Best Data Management Tool”
Pros
Flexibility in display options may be lacking in Airtable.
Cons
No grievances expressed; Airtable fulfills my use case effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Shannon
Design, 1-10 employees
More than a year
“Airtable Review”
Pros
Airtable's pricing, especially for larger teams, can be steep, and the learning curve might be challenging for some users.
Cons
A notable drawback is the absence of social media integration, particularly for social calendar use. In contrast, other platforms offer greater ease in social media scheduling.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Jacqueline
Retail, 500+ employees
More than a year
“Airtable review”
Pros
Although primarily a database, Airtable's design leaves little room for note-taking in project management.
Cons
No particular dislikes about Airtable have been identified.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Antoinette
Real Estate, 101-500 employees
Less than a year
“Pros and cons”
Pros
The learning curve in Airtable is steep, and customer support is not highly rated.
Cons
Navigating the platform without instructions can pose a challenge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10