Airtable Software

Airtable Software Reviews

Total 1074 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L
Lisa

Financial Services, 11-50 employees

Less than a year

5.0

“Airtable: Move Over Excel”

Pros

The intuitive and well-designed user interface of Airtable simplifies data sorting, custom field creation, and attachment management.

Cons

Navigating sheets can be confusing initially, and while Airtable offers highly customizable options, fully understanding their benefits may require extra effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NC
Nica Chesca

Marketing and Advertising, 51-100 employees

Less than a year

3.0

“Tool worth trying”

Pros

Airtable impresses with its array of features, including surveys and various project views.

Cons

The software can become messy and difficult to use due to its many functionalities that aren't user-friendly, presenting a steeper learning curve than other alternatives.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anthony

Internet, 1-10 employees

Less than 6 months

5.0

“Airtable is a database application that also functions as an online collaboration platform”

Pros

Airtable surpasses standard spreadsheets with its extensive features and capabilities, allowing for diverse data representations and easy export to Excel.

Cons

The mobile app lacks the aesthetic appeal of the online version and is not very user-friendly. Performing calculations based on filters, such as aggregate functions, is extremely challenging. Additionally, the basic plan has a 5000 record cap on the number of records in the bases.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

JVB
Jessi Van Blarcom

Consumer Goods, 11-50 employees

More than a year

5.0

“simple organizing for tasks”

Pros

Helps keep tasks, projects and budgets organized.

Cons

Sometimes you'll want to enter information in a specific format to avoid issues later on which can be annoyinh.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ANM
Antony Njugi Muikamba

Environmental Services, 1-10 employees

Less than a year

4.0

“user friendly data editor”

Pros

It feels user friendly and I can edit things quickly while keeping all my work neatly organized.

Cons

Using it on a smartphone can be a bit challenging.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

LS
Linda Sunderland

Architecture & Planning, 500+ employees

Less than a year

5.0

“Delivers solid results”

Pros

Delivers solid results thanks to how thorough it is and it feels flexible in day to day use. The application is really on point and everything comes across as useful rather than just "works."

Cons

No real downsides come to mind I haven't run into any negative issues with this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SI
Shahidul Islam

Internet, 500+ employees

More than a year

5.0

“Super easy to navigate”

Pros

I've used this software longer than any other tool and I rely on it heavily. It has a unique set of features especially those that work well for the sales and marketing team which are genuinely outstanding. I also keep coming back to their dashboard since it's super easy to navigate and quickly pull up the exact information I need.

Cons

Customer support response times aren't the quickest though that may just be based on my own experience. It could also be because they're handling a very large client base. Besides that, there's nothing else that really bothers me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

ES
Evelind Schecter

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0

“flexible views for everyone”

Pros

Data can be arranged in a bunch of different views and formats which makes it simple to customize reports for different kinds of users, everything from executives to folks working hands on in the field. It's also integrated well with other tools including data entry forms for use in remote locations.

Cons

Needed a bit of coaching at the beginning from the administrator to track down a few of the more hidden features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

RL
Rania Lang

Investment Management, 1-10 employees

Less than 6 months

5.0

“excellent features”

Pros

Packed with useful features and the documentation is genuinely helpful. Support has also been responsive and reassuring whenever I had questions.

Cons

A few parts take some time to set up since they're a bit involved but the documentation covers what you need well enough to get it sorted.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DGL
Dianne Grace Lachica

Outsourcing/Offshoring, 500+ employees

More than a year

5.0

“efficient task sorting”

Pros

The app can sort a ton of information which genuinely helps a company keep its projects and tasks organized.

Cons

Nothing to change everything feels perfect as it is.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KV
Kalyan Vennety

Accounting, 1-10 employees

More than a year

5.0

“Highly customisable database”

Pros

Automation bases are really customisable so I can set them up and use them in whatever way fits my workflow. That flexibility makes a big difference for how efficiently I can organize things.

Cons

Customising the automations like setting them to send automatic emails does take some technical skill to get right.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Computer Software, 500+ employees

More than a year

5.0

“best data organization tool”

Pros

Made it really simple to organize all the data for the small business I handle part time. On top of that it connects nicely with other tools and services that might cover features it doesn't include or don't do in quite the same way.

Cons

Getting started can feel a bit confusing at first but once you learn the layout and workflow, it's hard to find anything that works better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RC
Robert Canales

Apparel & Fashion, 11-50 employees

Less than a year

4.0

“powerful scheduling for team projects”

Pros

This app packs in a lot of genuinely useful features and it really works well for scheduling and managing team projects. Once you get the hang of it, it's a solid tool for keeping everything organized and on track.

Cons

Interface can feel overwhelming at first and the layout doesn't seem very thoughtfully designed. That makes it a bit stressful for anyone who's new to this kind of software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

CR
Carly Rosenthal

Entertainment, 11-50 employees

Less than 6 months

5.0

“Secure sharing with vendors”

Pros

Creates projects that you share with outside vendors and they're blocked from copying over your data. That setup gives me peace of mind when collaborating with others.

Cons

Not the most user friendly interface and it takes a bit of time to get comfortable with how the project setup works and what you need to do to configure it properly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AFS
Ahmad Farhad Sarwary

Management Consulting, 11-50 employees

Less than a year

5.0

“Helpful features”

Pros

Project scheduling, project progress tracking, project planning, task management and day to day operations management in Airtable keep supporting me every day with my business. The other helpful features included in it also make it easier to stay organized and on top of ongoing work.

Cons

I haven't run into any major gaps or problems so far. The app feels well designed and the interface is very user friendly. That said, I'd still love to see even more improvements in the next updates and future versions.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Media Production, 51-100 employees

More than a year

5.0

“flexible inventory database”

Pros

I use this to manage my inventory database and the flexibility is honestly a big win. Building out categories is easy and dropdown menus make it simple to tag items with one or even multiple categories. I also appreciate that everything lives in the cloud so I can access and update it from anywhere without juggling files.

Cons

One limitation is that when exporting to other spreadsheet friendly formats like CSV, you can't carry over its own formatting features.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

EC
Eduardo Cachucho

Design, 11-50 employees

More than a year

5.0

“versatile data views for everyone”

Pros

There are a bunch of different ways to present information including table, Kanban, gallery, calendar, timeline and even forms. That flexibility makes it pretty easy to adapt the same kind of data for different audiences, whether you're building something for a CEO, marketing or finance teams.

Cons

Only major downside I've noticed is the per seat pricing. When you have several team members, the cost can add up quickly and I'd prefer it to be lower maybe charging full price only for the core team while giving "visitor" access with reduced pricing for people who don't need full access to the document.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

KD
Kate Dulac

Computer Software, 101-500 employees

Less than a year

5.0

“easy setup”

Pros

This platform was the easiest to get the hang of and it really improved how my company works. We used it to plan hundreds of events and staying on top of every contact was simple and consistent. It made the whole process feel organized from start to finish.

Cons

Getting familiar with some of the automatic triggers took a bit of effort at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DY
Deanna Young

Information Technology and Services, 500+ employees

Less than a year

4.0

“Good fit for different workflows”

Pros

Includes more intricate trigger functions for building projects, plus the option to use individual team views. That combination makes it feel like a good fit for different workflows.

Cons

For what it promises, I don't feel like it fully delivers right away. You end up needing extra onboarding and a more nuanced learning curve to really unlock the best value and get the most out of it.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

M
Michelle

Government Administration, 50-99 employees

5.0

“Amazing Features and So Easy to Use”

Pros

The capacity to build, share, and collaborate on "base" is exactly what youll need to operate as a group.

Cons

The end users experience might be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8