Michelle
Government Administration, 50-99 employees
“Amazing Features and So Easy to Use”
Pros
The capacity to build, share, and collaborate on "base" is exactly what youll need to operate as a group.
Cons
The end users experience might be improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Research, 11-50 employees
More than a year
“great end to end project management”
Pros
Handles project management from start to finish, covering everything in a top to bottom workflow.
Cons
Wish I had come across it years earlier would've saved me a lot of time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Arjun Escabarte
Information Services, 1-10 employees
Less than a year
“strong integrations”
Pros
My favorite part of this software is how flexible it is when integrating with other apps and websites to collect data, then present that data in a bunch of different views. Everything looks polished and it's simple to get charts or dashboards set up in multiple ways.
Cons
Pricing runs a little higher than other similar options. Also, it can get a bit tricky to manage when you're working with several databases at once or trying to merge everything into one unified, comprehensive dashboard.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Venture Capital & Private Equity, 1-10 employees
Less than a year
“Quick Excel import”
Pros
Importing Excel sheets doesnt take much time and the multi select fields are really useful when you need to capture multiple values in one go. I also like that you can customize fields to fit the way your data actually needs to be organized, instead of forcing everything onto a fixed template.
Cons
There are just too many different "views," which makes it confusing to tell which portion of the dataset you're currently working on. The export data option exists but it's buried in the interface so it's not obvious when you're trying to pull results out. Filtering gets tricky once your setup gets more complex and the system can feel slow when you try to make changes. On top of that the pricing plan puts limits on how many rows you can use which can be a dealbreaker if you're working with larger datasets.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Aisha Duff
Human Resources, 1-10 employees
Less than a year
“project organization made easy”
Pros
Keeping everything organized by project is a big win for me and it's easy to see where each thing stands in terms of progress. I also appreciate that the platform lets me customize things to match how my workflow works.
Cons
More training on the different features and what they actually do would be really helpful. I'd also like a simpler way to share updates with clients without having to give them access to the whole sheet there is a sharing option but clients can't add comments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Mario Tellez
Human Resources, 11-50 employees
Less than a year
“centralized data management”
Pros
One of the features I enjoy most is being able to keep all our data in a single site and manage every piece of information from there for all the other sites we need. The workflow feels smooth and building/constructing databases is pretty easy. Overall, it simplifies everything and keeps the info organized without any trouble.
Cons
The only thing I could mention is that the visuals aren't the most exciting but it doesn't really affect what the tool is meant to do so it's not a dealbreaker.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Human Resources, 11-50 employees
Less than a year
“powerful database”
Pros
It feels spot on for managing data and staying productive. I've been using it on a simple website as a contact form and it works reliably every incoming request shows up in a clean table view. It also fits well for contact management (for agencies and freelancers) plus project follow ups. Overall it behaves a bit like Excel but it's more powerful for makers and marketers.
Cons
Can feel a bit too expensive and while some premium features look genuinely useful, I can't justify paying for them since they aren't a priority right now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Chetan Chouhan
Insurance, 500+ employees
More than a year
“Fantastic support team”
Pros
We're using this platform as our singular database to keep all our data and the way it connects with Webflow and other website platforms makes day to day management much simpler. On top of that the support team has been fantastic whenever we hit a snag or want to test a new workflow or solution, they're quick to help and show up when you need them.
Cons
Getting started took a little longer than expected. The interface can feel complex at first and with so many marketplace apps available, it's easy to get overwhelmed while you're still learning the setup.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Gary Bunn
Higher Education, 1-10 employees
More than a year
“data sharing powerhouse”
Pros
Totally changed how I handle my day to day work. I can automate repetitive tasks, share information with teammates and pull together data quickly without a lot of manual effort. It's become so woven into my workflow that I honestly can't picture operating without it.
Cons
Where it falls short for me is exporting data as it isn't as smooth or functional as I'd like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Cristina Miquel Garrido
Consumer Services, 11-50 employees
More than a year
“cross sheet tagging looks great”
Pros
This tool makes cross sheet tagging and categorizing effortless and the overall visual experience feels stronger than what I've seen in competing options.
Cons
If you're running into it for the first time, it can get a bit complex during setup and day to day use. There's definitely a learning curve to get fully comfortable with it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Staffing and Recruiting, 1-10 employees
More than a year
“non coder friendly database automation”
Pros
Coming from a non coder background, this made it possible for me to handle database management without needing to write code and it supports a ton of different use cases. When we connect it with Zapier, our team can build workflows, automate repetitive tasks, manage records and keep everything under control things that would've required expensive developers before.
Cons
Earlier on, we occasionally ran into situations where parts would break and since we rely on it heavily, those incidents could turn into real headaches. That said, it's been happening less and less over time and the quality control around new deployments seems to have improved a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Adriene Machado
Computer Software, 51-100 employees
Less than a year
“flexible workflows”
Pros
I use it to pull together different datasets and combine them with a mix of visualizations which makes it useful for keeping day to day operations running on real data. It's become pretty necessary for supporting data driven decisions within the company.
Cons
The platform could improve how it handles data visualization settings across different regions. For example, when we're working with currencies from various locations, there's no way to switch the format which disrupts daily workflow. To make things work, we end up exporting everything to another tool that follows the local standard and the process gets messy.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rachel Arpin
Hospital & Health Care, 500+ employees
Less than a year
“versatile data organizing with Airtable”
Pros
Quick to pick up and really flexible for the kinds of data I was organizing. I could structure things in a bunch of different ways without feeling boxed in.
Cons
Automation was a bit tricky at times though that seemed more tied to how the connecting apps behaved rather than Airtable itself. When problems came up, the documentation made it much easier to figure out where the issue was coming from and how to fix it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Trey Burmester
Food & Beverages, 500+ employees
Less than 6 months
“Useful templates”
Pros
Lets a product manager put together a solid project architecture that stays consistent and can be reused across lots of different initiatives. After you build a template once, you can copy and paste it for new projects which helps ensure nothing gets skipped in the process. It's also great for producing clear, easy to read executive updates.
Cons
Getting teammates to actually log in and use the system can be tough if they're coming from a workflow built around emails and spreadsheets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Information Technology and Services, 1-10 employees
Less than a year
“Multi purpose powerhouse”
Pros
Makes pretty much any other spreadsheet style tool feel underpowered. It's like taking Google Sheets and adding a whole bunch of extra capabilities especially for capturing sorting and analyzing data. I like the range of options and I would've used it as the central hub for my business if it handled task management and time tracking a bit better. That said, it does everything else extremely well and I still rely on it for managing clients, monitoring sales and sales targets and keeping a clear view of my sales pipeline.
Cons
Pricing gets steep. As soon as I added team members, the cost jumped up pretty quickly. It's still worth it in general but for a smaller business like ours, it was tough to justify everyone needing their own individual account.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Stephanie Noel
Writing and Editing, 1-10 employees
More than a year
“customizable interface”
Pros
Feels like a mix of a spreadsheet, a database and a task/project management tool all in one. You can also customize your interface to fit the way you work, including using a calendar view so you can easily see dates.
Cons
One limitation I've noticed is with date fields: when you enter dates in a table, you can't customize the formatting or settings for just a single field. You typically have to adjust it at the column level instead which is a bit inconvenient.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Bojan Peic Gavran
Marketing and Advertising, 1-10 employees
More than a year
“easy project tracking”
Pros
One of my go to apps especially compared to the other tools I've used. It helps me stay on top of dozens of projects at once, follow my team's performance and handle basic team management too, with plenty of flexibility for different workflows.
Cons
The only area I'd change is customer support getting responses a bit faster would make the experience even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Laura Gilmore
Marketing and Advertising, 51-100 employees
Less than a year
“Solid workflow”
Pros
We use it to map out social calendars that require approval, keep track of active projects and organize work across teams. Getting employees and clients comfortable with the platform is pretty smooth because the setup and interface stay simple.
Cons
It's simple by design so it doesn't really hold up when you need something more complex. There are also limitations around apps and integrations and they aren't very customizable.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Scott Carson
Computer Software, 1-10 employees
Less than a year
“helpful collaboration capabilities”
Pros
Collaboration on data across teams has been really helpful. Setting up data relations visually is simple and you don't need a computer science background to get value from it.
Cons
If your existing system already includes a database feature, this can feel completely irrelevant since it doesn't add much in that case.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Legal Services, 11-50 employees
Less than a year
“strong features”
Pros
Our team switched from Google Sheets to Airtable and it's definitely far more capable than GSheets. The extra functionality really helps especially since we use this as a central database for all our content while keeping task management in a separate Trello board. That said some of its features are harder to wrap your head around and it takes time to fully get the setup working the way we want. Overall, it's powerful but you have to put in effort to squeeze out the best use for your workflows.
Cons
Connecting it with Trello or Notion is a bit difficult so integration takes extra work compared to what you'd expect.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
10