Airtable Software

Airtable Software Reviews

Total 1074 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MS
Melia Sigmon

Media Production, 1-10 employees

Less than a year

5.0

“highly customizable project tracking”

Pros

Lets me build my own project tracking spreadsheet using a form that includes all the onboarding information I need. After that setup, I can create custom views and workflows to track metrics and tags in a way that feels way beyond what I've used before. It honestly feels like I've been hunting for this kind of setup for years and I finally got it. The free plan fits my needs really well and I'm genuinely excited about it.

Cons

There's a small learning curve because the customization options can be difficult to figure out. It took a bit of time to understand how to use this in a practical way for my business.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

10

KH
Kevin Herd

Computer Software, 500+ employees

More than a year

5.0

“versatile UI”

Pros

The UI is genuinely strong, with distinct areas for work exercises, charts and messages. It feels a bit like setting up tasks on a whiteboard except you can do it on the web and it stays updated continuously. Pricing is also pretty reasonable for our estimated usage and it has a lot of flexibility. It's definitely powerful for group work but it also works well solo for staying organized around goals and deadlines.

Cons

I prefer software with a fixed one time price. With monthly billing, the total cost can add up over time. If there were an option to install it on our own servers, that would fit my preference much better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Information Technology and Services, 500+ employees

Less than a year

4.0

“great for research organization and sharing”

Pros

Turned out to be a really useful tool for collecting and organizing research papers/articles for my day to day work, plus it makes it easy to share that information with teammates when needed. The setup and getting started process are pretty simple as well so I didn't get stuck trying to configure everything before I could use it.

Cons

Has a bit of a learning curve but it's manageable either by reaching out for help or by working it out step by step on your own. The bigger thing to watch is making sure you have the right permissions to do what you want with different access levels.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

9

MM
Mary Manning

Retail, 101-500 employees

More than a year

5.0

“Solved our marketing problems”

Pros

We've used this since the early release days and it's genuinely solved a bunch of issues for our Marketing team. Now we can plan, execute and share our strategies with people outside the team without it turning into chaos. What really stands out is how customizable everything is. Users can build exactly what they need either from scratch or by starting from a wide range of templates. Overall, it feels like a powerful and versatile platform.

Cons

The part that frustrates me most is that it's basically self service. There are tons of blogs, tutorials and resources but once you've built something from the ground up (which is what we did) and you're on a smaller team (under 20 users), there doesn't seem to be an option for one on one support. I'm thinking about things like a base audit or help setting up more complex setups especially where automations might be useful but we don't fully know how to configure or leverage them. A lot of it comes down to having an exceptionally proactive, knowledgeable admin for the base and that's tough to rely on. I'd really like to see a mid tier pricing option that includes dedicated customer support.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

A
Anna

Atomica team , 2-9 employees

4.0

“My favourite ”

Pros

The notifications regarding updates are sent regularly.

Cons

Users have to pay extra for some of the features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

B
Blake

Marketing/Strategy , 2-9 employees

5.0

“Too good ”

Pros

The setup of this software is quite straightforward.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

C
Chole

Passare , 2-9 employees

5.0

“No need to look anywhere else ”

Pros

The user guides and tutorials offered to employees are comprehensive. They help in understanding the mechanism of this software.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R
Robert

Arlo , 2-9 employees

5.0

“Just ok ”

Pros

The demo feature is amazing. It helps the user to explore the software functionality and whether it suits the user business requirements or not.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

J
Jared

Young realty, 2-9 employees

4.0

“Average ”

Pros

This software is reasonably priced. The software has premium versions that are monthly billed.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Z
Zeke

Industrial engineering , 10-49 employees

4.0

“Airtable Apps ”

Pros

It has over 50 apps in its marketplace. The Gantt app assists users in managing project dependencies and visualizing progress.

Cons

It must improve its decision making ability.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

W
William

Publisher , 2-9 employees

4.0

“Document storage ”

Pros

The central storage system supports PDF, document, spreadsheet, image files and video.

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

J
Jacob

Finance haed, 2-9 employees

4.0

“Efficient management ”

Pros

The software helps in scheduling the tasks. Managers can assign priority tasks to individuals according to their work performance. They make sure projects are submitted on time. The project workflow is aligned.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

L
Liam

Relationship manager , 2-9 employees

4.0

“Layout options ”

Pros

It display project information in 4 ways. Kanban and gallery include less detailed view of project activities. The grid provides high level overview of activities like priority level etc. Hence, calendars show tasks based upon deadlines.

Cons

The system runs slow at times.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

N
Nick

Technical director , 2-9 employees

4.0

“Integrations ”

Pros

This software can integrate well with third party apps and services like Google Drive, Dropbox.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

J
Julia

HR , 10-49 employees

4.0

“Collaboration across teams ”

Pros

The software has commenting feature for tasks that allows cross departmental collaboration. Every team member can respond to messages and notifications regarding project status.

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

S
Shane

E-Commerce , 10-49 employees

4.0

“Bases ”

Pros

This software has useful features for project management. Each base supports several tables. Tables present information in a various way such as content calendars, product roadmaps, event planning etc.

Cons

None

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

K
Kate

Online learning platform , 10-49 employees

4.0

“Guess what ”

Pros

The system is very easy to use.

Cons

I am unable to write any negative remark about it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

I
Issac

Insurance company , 10-49 employees

4.0

“I like it ”

Pros

This software makes information more accessible to users and team members. The action of adding, updating and expanding content is simplified.

Cons

It is similar to Microsoft Excel and its capabilities are limited to tables.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

H
Henry

Digital Agency , 10-49 employees

4.0

“Functional ”

Pros

It is versatile solution with customization options available for all its features such as tables and spreadsheets. Users can change field type, sizes and colors etc

Cons

There is no automated formatting options for similar items.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Z
Zac

Marketing and advertising , 10-49 employees

4.0

“Great platform ”

Pros

The solution is focused on communication and data organization capabilities.

Cons

It has steep learning curve.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8