Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

J
Jonathan

Online Media, 1-10 employees

5.0

Airtable The Ultimate Database and Project Management Tool

Pros

Airtables versatility makes it a staple in various business cases from content and social media management to PR outreach and events offering a seamless user experience and diverse integration options.

Cons

Although highly flexible its complexity can pose challenges in task management compared to more specialized platforms like Asana.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M
Manal

Cosmetics, 1-10 employees

4.0

Airtable A Useful Tool for Database and Workflow Management

Pros

The responsive task automations make managing tasks efficient.

Cons

The settings can be initially challenging to set up requiring some time to get used to.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

R
Rebecca

Non-Profit Organization Management, 1-10 employees

5.0

Airtable Easy to Use and Flexible

Pros

Airtables userfriendliness and flexibility allow for diverse use cases and easy data entry and management with continuous updates enhancing the experience.

Cons

The extensive flexibility can lead to increased complexity particularly in task management without outofthebox functionality similar to dedicated task management apps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A
Amalia

Real Estate, 1-10 employees

4.0

Airtable Great Service for Project Management

Pros

Airtables userfriendly nature makes it super useful for project management.

Cons

Personalization options are limited leading to some constraints in designing work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

C
Christina

Consumer Services, 11-50 employees

5.0

Airtable for Effective Lead Generation

Pros

Airtables continuous feature updates and regular communication with the company contribute to a positive user experience.

Cons

While it may take some time to learn the userfriendly interface and reliable undo button mitigate concerns about accidental data deletion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Abe

Writing and Editing, 1-10 employees

4.0

Integrating Contacts with Airtable for Time Savings

Pros

Airtables user interface offers easy setup options including templates and customizable views for efficient use.

Cons

The limitations of the free plan can restrict additional customization and some of its features may be complex for some users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

4.0

Effective for Tracking Large Projects and MultiTeam Tasks

Pros

Airtables capability to allow multiple stakeholders to track projects and tasks sharing workloads and updates seamlessly is highly useful.

Cons

While not the most intuitive investing time in understanding the help guides can unleash the products full potential.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

Airtable is a very versatile task management tool

Pros

The simplicity of Airtable stands out for me, following basic principles akin to Excel but with a superior interface and features. Rapidly segmenting, modifying, and integrating input is a strong point, along with a navigable system where settings are easily accessible.

Cons

The mobile interface has room for improvement, as it currently confines many features to PCs, and mobile functionality is limited to basic editing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Y
Yelle

Marketing and Advertising, 11-50 employees

Less than a year

5.0

Neat AF Content Management for SMM

Pros

In my opinion, Airtable is the paramount tool for team collaboration on social media content preparation. Drawing inspiration from other Social Media Manager setups, we adapted them to our needs. The monthly workflow benefits from setting up columns for text, links, uploads, etc. The precision of comments, especially on videos with timestamp options, and the availability of mobile and desktop apps enhance its utility.

Cons

I wish to receive email notifications for comments, even without the @ mention of a teammate. Additionally, I desire the capability for a project to incorporate a Google Doc-type form.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

R
Ren

Real Estate, 11-50 employees

Less than a year

5.0

What you didnt know you needed!

Pros

Airtable proves to be our primary asset in project management, lauded for its automation, versatile tables, an array of charts, and additional add-ons.

Cons

While there may be a need for specialization in setup and automations, this aspect should not act as a deterrent for users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

T
Taoufiq

Computer Software, 1-10 employees

Less than a year

5.0

limited software but very good compared to other solutions

Pros

The commendable ease of use in Airtable resonates with me. It feels akin to having a personalized data organizer tailored precisely to my needs.

Cons

Airtable is impressive, but I wish for more creative options to display data, especially through innovative charts and reports.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

D
Denis

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

Perfect app; terrible billing

Pros

Every aspect of Airtable's functionality appeals to me. Its versatility allows for diverse uses, from cash flow management and strategic planning progress evaluation to archiving. The logical and intuitive flow, coupled with the ability to submit and witness implemented improvements, suits the efficiency needs of my one-man organization.

Cons

Invoicing and billing complexities arise due to the app's terminology. Understanding charges involves deciphering intricate language, and the differentiation between Workspaces, Interfaces, and Bases adds to the confusion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

RA
Rafael Antonio

Construction, 1-10 employees

More than a year

5.0

The first of its class

Pros

Airtable's interface and ease of use are unparalleled, with competitors attempting to emulate its features. Simultaneously, its remarkable speed and ease of maintenance make it an invaluable tool for handling substantial amounts of data, including filtering and automation.

Cons

The cost for managing a small business is notably high, but the free tier suffices for most tasks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Y
Yolanda

Machinery, 500+ employees

More than a year

5.0

Helps us to improve and streamline workflow

Pros

Airtable is a flexible process management software, facilitating the construction of custom processes. It aids in process implementation, progress tracking, and offers sophisticated reporting functionality. The automatic import of data from other applications while modeling processes is an added advantage.

Cons

Airtable lacks real-time collaboration with certain tools and struggles with document length. Maintenance is not straightforward, and data may appear differently when transferred from Excel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Michelle

Marketing and Advertising, 1-10 employees

More than a year

5.0

A go-to for pretty much everything

Pros

Airtable has been successfully introduced at every company I've worked for. Its incredible versatility allows users to achieve virtually anything. Personally, I appreciate the calendar capabilities, easy-to-use basic features, and the visual appeal of color coding in the calendar view.

Cons

Some features pose a learning curve, although tutorials are available for those with the patience and time to watch.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

O
Omar

Electrical/Electronic Manufacturing, 101-500 employees

5.0

Very good application

Pros

Google Sheets falls short due to its requirement for access to all documents, not just those created by the app. This limitation is not ideal.

Cons

The absence of offline support is a significant flaw. Users must have optimal service at the time of use to avoid loading issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S
Saurabh

Information Technology and Services, 500+ employees

Less than a year

5.0

Most productive tool

Pros

Airtable's customizability, user-friendly interface, collaboration features, integration capabilities, mobile accessibility, and powerful functionality make it a versatile tool suitable for various industries and purposes.

Cons

The pricing of the software is somewhat on the higher side.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

J
Jennifer

Non-Profit Organization Management, 101-500 employees

Less than a year

5.0

Airtable Review

Pros

I appreciate that Airtable allows for a customizable webpage, enabling registrants to make online payments, a valuable feature, especially in the non-profit world.

Cons

Airtable presents challenges, including a less user-friendly interface and a perceived need for modernized updates. Making changes post-publication can be difficult, requiring multiple attempts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

Best database creator

Pros

Airtable serves as an excellent tool for creating databases, offering robust management features, and an easy-to-use backup tool.

Cons

Offline use is not supported; the platform requires a Wi-Fi or data connection.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

The simplest way to organize your data

Pros

Airtable's versatility is remarkable, serving as a Swiss Army knife for tracking anything from customers to projects.

Cons

More flexibility in views is desired, allowing for the creation of additional custom views in Airtable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10