Total 5800 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

ND
Nurbanu Durak

Public Relations and Communications, 500+ employees

Less than a year

5.0

“Clear communication”

Pros

Keeping projects organized and managed on a regular basis is one of the things I enjoy most about it. Communication feels simple and direct and it helps me stay on top of my tasks without much effort. Overall it's a very practical and useful tool for daily work.

Cons

Its interface can feel a bit too colorful At times and the overall design could be more easy to navigate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

LR
Lincoln Rudy

Recreational Facilities and Services, 101-500 employees

More than a year

5.0

“Strategic planning that delivers”

Pros

One thing that really stands out is how well it handles resource and time planning which helps keep projects on schedule. On top of that it provides an amazing structure for tracking every action and task employees carry out across the business.

Cons

Nothing bad to share. It's simple, highly strategic and adds real value to every process within a company. The overall impact seems genuinely positive and useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG
Kevin Goodwin

Internet, 51-100 employees

Less than a year

3.0

“Helpful task tracking but limited depth”

Pros

It did the job for our team when it came to completing tasks and monitoring project progress and the interface was easy to use.

Cons

Compared with other tools I have used like Zendesk, Wrike and Monday it didn't feel as powerful. We couldn't properly track upcoming projects or set up a dashboard that showed only our own tasks. That made it harder to stay organized and get a quick view of what still needed to be done.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

5

WCT
Wei Chun Tan

Computer Software, 11-50 employees

Less than a year

4.0

“Agile-friendly”

Pros

Using it for agile projects has been very easy and moving between different topics and sections is user friendly and simple.

Cons

One thing it's missing is the ability to apply multiple status tags to a single task for better progress tracking. For example, it would help to tag a task with both testing and QA Phase 1 at the same time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

MEY
Mahmut emre Yilmaz

Retail, 500+ employees

Less than 6 months

4.0

“Powerful team collaboration boost”

Pros

As a project management and collaboration platform, Asana really helps teams work together more effectively. It noticeably boosts productivity and feels more capable and feature-rich than many of its competitors.

Cons

When it comes to team use, it offers a lot of strong functionality but for individual use it still feels quite complicated and overly complex.

Rating Distribution

Ease of use

5

Value for money

9

Customer Support

5

Functionality

5

BE
Ben Everin

Design, 51-100 employees

Less than 6 months

5.0

“Feature-packed upgrade”

Pros

Compared with the management software I used before, it gives me far more features for just $25 a month which feels like a really great value.

Cons

It did take some time to get used to the platform and there was definitely a bit of a learning curve at the beginning.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

PM
Phillip Martola

Sports, 101-500 employees

Less than a year

1.0

“Too cluttered to follow”

Pros

It does at least have a sleek, modern look in terms of the layout and overall design.

Cons

the system feels too scattered and all over the place. It really could be much simpler to understand.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

A
Amber

Information Technology and Services, 50-99 employees

5.0

“Good for our team”

Pros

With the help of Asana, we provide reports so that we can keep a better track of the development of certain projects and efforts.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

MRN
Mauricio Rodriguez Novelo

Architecture & Planning, 11-50 employees

Less than 6 months

4.0

“Project teamwork done right”

Pros

Building teams, assigning tasks and managing projects make it an excellent tool for companies focused on project development. Its functionality works really well and the small playful touch when you complete a task makes using it more enjoyable.

Cons

Formatting text within tasks can be a bit tricky. A lot of the time, information comes to us first in apps like Excel or Word so the most practical thing would be to copy and paste it directly into tasks and with this software that process feels somewhat complicated.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

JL
Jyd Leong

Real Estate, 1-10 employees

Less than 6 months

5.0

“Real-time teamwork win”

Pros

The real-time features are what make it stand out for me. Having collaboration and coordination together in one piece of software is incredibly useful.

Cons

I really haven't run into any issues with it. It has worked exactly as I needed and I'd definitely recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS
Aleksandrs Skerba

Broadcast Media, 51-100 employees

More than a year

5.0

“Fantastic client collaboration hub”

Pros

Without a doubt, this is one of the best project management tools I have used. It lets you work closely with clients directly on tasks, cuts down a lot on back-and-forth emails and makes delays very visible along with who is accountable for each task.

Cons

Getting everything configured at the beginning can take a while if you want to make sure all project metrics are tracked properly. That initial setup also matters a lot when it comes to giving external parties access only to the specific projects they should see.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DM
Darshan Mulani

Computer Software, 11-50 employees

Free Trial

5.0

“Clear project flow”

Pros

The best part for me is how clear the project flow is so I can quickly understand what's going on without needing help from anyone. Creating tasks and handling other actions is very easy which makes the tool simple for everyone to use.

Cons

At this point everything has been working well for me. I haven't run into any difficulties or found anything I dislike about the tool.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

CV
Cezar Vilea

Computer Software, 500+ employees

More than a year

3.0

“Strong integrations, support needs work”

Pros

Its integrations with third-party providers are a big plus and the project management tools offer a lot of depth for handling more complex workflows.

Cons

Customer support could definitely be better and having a phone support option would make a noticeable difference.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

4

Functionality

5

MZ
majid zarkesh

Computer Software, 500+ employees

Less than a year

5.0

“Quick board search wins”

Pros

Jumping through different boards is really simple especially with the keyword search. It makes finding what I need fast and keeps everything well organized.

Cons

Getting started could use a bit more guidance or some built-in walkthrough instructions. Other than that, it has been a fantastic experience overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MC
Maureen Caballero

Non-Profit Organization Management, 11-50 employees

Less than 6 months

5.0

“Top flexible task views”

Pros

Being able to view everything at once in either a list layout or a Kanban board is really helpful.

Cons

I just wish adding @mentions were a bit easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

RP
Rachel Pazarbasi

Accounting, 11-50 employees

More than a year

4.0

“Customizable teamwork that keeps us aligned”

Pros

One thing that really works well with Asana is how much you can customize, plus the ability to add extra detail to tasks and projects. It keeps our team much more connected and organized because everyone can clearly see who owns what, the current status and the expected completion date. Since we work remotely, it has become a key part of how we stay on track and work together.

Cons

I'd love to see stronger reporting features especially the ability to view when tasks were actually completed. It would also help if recurring tasks appeared in the calendar view as upcoming scheduled items. Another improvement would be having a dedicated Reviewer role on tasks instead of needing to create separate dependent tasks for that purpose.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

6

Functionality

5

SL
Sebastian Labaca

Internet, 1-10 employees

Less than 6 months

4.0

“Powerful project collaboration hub”

Pros

Asana does a really good job of bringing everyone on a project together while giving you the tools to stay fully in control and keep a specific timeline moving forward. It's especially useful for projects with multiple parts, contributors and ongoing collaboration.

Cons

Getting started with it can feel a bit overwhelming since the interface isn't the most welcoming for first-time users. There are also so many integration options that it's possible to drift off track and lose coherence on larger projects.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

6

HV
Hugo Vivier

E-Learning, 51-100 employees

More than a year

5.0

“Versatile project control”

Pros

Managing multiple projects across different teams works really well here especially with the highly customizable permission settings. The different layouts like List, Board and Timeline make it flexible enough to fit all kinds of projects and workflows. Custom fields are also incredibly useful for tailoring each project, tracking progress and keeping information organized. On top of that the Slack and Gmail integrations make collaboration with teammates much more efficient.

Cons

Over the years, more and more useful features have been added, like managing subtasks, turning subtasks into full tasks or even converting a task into a project when it grows too large. It's also become very simple to share a task across multiple projects or boards. I don't have any real complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR
Matt Robillard

Real Estate, 1-10 employees

Less than a year

4.0

“Quick onboarding”

Pros

It's very easy to use and flexible enough for different workflows. Onboarding a team is pretty easy and you can create projects quickly without much hassle.

Cons

This tool doesn't feel especially strong in any one specific area. Since it's built as a broad, general-purpose product, it ends up doing a lot of things well enough without really excelling at any of them. If you need something more specialized for a particular team, like engineering, its feature set won't really stack up against tools that were designed specifically for engineering project management.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

6

Functionality

7

RJ
Rebecca Jacobs

Information Technology and Services, 500+ employees

Less than a year

5.0

“improves team visibility”

Pros

The tool helps me stay focused sort out my priorities, gives my team clear visibility into my projects and makes collaboration much easier.

Cons

The portfolio and project sections feel a little confusing At times and I also wish the reporting included completed subtasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8