Education Management, 500+ employees
More than a year
“Simple dashboard and quick support”
Pros
For me the user dashboard is refreshingly simple which makes navigating and locating features effortless and I also find it simple to maintain, additionally, the customer support team responds very quickly whenever I reach out.
Cons
So far, things have been excellent, ever since we rolled Asana out across our organization I haven't come across any issues or anything I could call negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
More than a year
“Changed project management”
Pros
Using Asana has truly changed how we manage projects and despite the cost I feel the pricing is justified because the features deliver real value, plus I've found their customer support team to respond quickly and helpfully whenever we've had questions.
Cons
It's been working smoothly for our team and I honestly can't point to any real drawbacks about Asana because I love how it operates and how it supports our workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 101-500 employees
More than a year
“Full control over tracking tools”
Pros
What I really appreciate about Asana is that it lets me monitor every single project in one place while offering full control over rules, custom tags sorting options and all the other essential tracking tools I rely on daily.
Cons
I've noticed that whenever I come across problems with Asana, the support team can be slow and unresponsive which is frustrating because I would much rather have a live chat option for quicker help instead of being forced into filing a support ticket and waiting.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
4
Functionality
8
Hospital & Health Care, 101-500 employees
More than a year
“Simplifies remote work coordination”
Pros
Using Asana, I've found it makes coordinating remote work much simpler allowing me to keep tasks, deadlines and team conversations organized and easy to manage across different locations.
Cons
To be honest, I feel it doesn't justify the price tag because it isn't particularly distinctive compared with other tools so I don't see a ton of added value for the cost.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
7
Information Technology and Services, 101-500 employees
More than a year
“Incredibly user-friendly”
Pros
For me it's incredibly user-friendly, I find it both attractive and highly functional, with an simple interface, intelligent automations and excellent features for working with my team.
Cons
I'm not a fan of the board view, having used similar kanban-style layouts in other tools, I find Asana's implementation feels noticeably different and less simple for my workflow.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Education Management, 500+ employees
More than a year
“Simple with great support”
Pros
One thing I really appreciate is how simple it is to use and maintain and whenever I've needed assistance the customer support team has been genuinely helpful and responsive.
Cons
Overall it has been running smoothly for our team and I don't have any negative feedback to share about Asana right now but if any issues arise I will make sure to provide an update.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Solid tool with great support”
Pros
I've found this to be a solid tool for managing work and projects, offering a powerful set of features and responsive customer support that usually helps me when I run into issues.
Cons
In my experience it doesn't offer the same level of flexibility that some competing platforms do and I often feel the pricing structure isn't as competitive as alternatives on the market.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Design, 1-10 employees
More than a year
“Extensive capabilities in one platform”
Pros
For me Asana brings together an extensive set of capabilities, from assigning and tracking tasks to organizing full projects, coordinating collaborative workflows, overseeing resources and even providing real-time chat, all conveniently housed within a single platform.
Cons
I had been come across ing an annoying auto-logout bug on Asana's iOS app but our internal support team identified and fixed the issue for me early last year, resolving the problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veterinary, 11-50 employees
More than a year
“Excellent for team organization”
Pros
I found Asana to be an excellent platform for keeping our team organized and ensuring everyone stayed on top of shared tasks and it was simple to use with the team reacting positively after we rolled it out.
Cons
Honestly there isn't anything negative that I can come up with regarding Asana, in my experience it was incredibly user-friendly and simple to learn so I had no trouble getting comfortable with it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Marketing and Advertising, 101-500 employees
More than a year
“250 free automations monthly”
Pros
For me and my team, Asana gives us 250 automations each month which significantly simplifies our workflows and frees us from constantly worrying about extra costs for project automation so we can focus more on actual work rather than repetitive setup.
Cons
I do miss the Kanban-style boards that other project management tools I've used tend to include and while that's a noticeable omission for my workflow, apart from this there aren't many other real drawbacks I can point to about Asana.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Biotechnology, 101-500 employees
Less than 6 months
“Variety of view layouts”
Pros
I've found Asana provides a variety of view layouts to pick from which makes it simple to tailor how I look at work and it's also simple for me to organize projects and assign tasks to teammates.
Cons
What annoys me the most is the absence of native time-tracking so I have to rely on and stay logged into a separate third-party app to capture hours which interrupts my workflow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Entertainment, 1-10 employees
Less than 6 months
“Switch between board and calendar”
Pros
One thing I really appreciate is being able to switch between board and calendar views which helps me build a more complete understanding of my workload.
Cons
It usually takes me quite a while to get everything organized, set up templates properly and roll the system out to the rest of the team and before long things can get pretty chaotic.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Consumer Goods, 11-50 employees
More than a year
“Excels as task management tool”
Pros
I find Asana really excels as our company's task management tool because it's simple to set up, assign responsibilities to team members and mark work as done for both individual contributors and groups which keeps us organized.
Cons
Personally I'd like to see more frequent UI refreshes since Asana's current appearance is rather minimal and could use some visual enhancements to make the interface feel more lively and engaging.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 11-50 employees
Less than a year
“Easy to identify my tasks”
Pros
I find it extremely simple to identify which tasks are assigned to me, no matter which project they're tied to so I never have to hunt through different sections to figure out what I'm responsible for.
Cons
From my perspective, a truly comprehensive project management platform should bundle a wider range of integrated features that you can use without switching between tools and while Asana is strong at task tracking, to me it feels mainly like a focused task manager rather than a full all-in-one PM suite.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Real Estate, 1-10 employees
More than a year
“Efficient for property projects”
Pros
I love using Asana because it's so efficient for organizing and overseeing projects for each property I manage, I rely on tasks, sections and milestones to monitor every stage and more often than not all projects reach completion before their deadlines. Assigning work to team members, setting due dates and attaching files happens quickly and simplely and I appreciate that I can switch between multiple task views like list, Kanban, Gantt chart and tables. The numerous automations for repetitive work save me a ton of time and make it much easier to handle both many tasks at once and complex workflows.
Cons
As a daily Asana user, I feel it can be overwhelming for newcomers and usually requires some dedicated training because it offers so many different features, views and configuration options that take time to learn.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Retail, 101-500 employees
More than a year
“Incredibly easy to use with workspaces”
Pros
I've found Asana, compared to other options, to be incredibly easy to use, enabling us to quickly set up separate workspaces where tasks are neatly organized and useful productivity cues are generated.
Cons
That said, when our team accumulates a lot of boards, locating one particular board can still consume a noticeable amount of time and I've found the search process a touch slower than I'd like.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 11-50 employees
More than a year
“Highly personalizable”
Pros
Asana has allowed me to personalize nearly every aspect, from changing themes and sidebar colors to fine-tuning notification settings and it even includes built-in keyboard shortcuts that noticeably speed up my workflow.
Cons
I find sharing very large files within Asana difficult so integrating a cloud storage option would be much better for that use case, additionally, search sometimes returns results that seem out of context or irrelevant to what I'm looking for.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Education Management, 500+ employees
More than a year
“Outstanding simple tool”
Pros
I've found this to be one of the most outstanding tools I've used, incredibly simple to operate and to keep organized and I really appreciate its simple user dashboard.
Cons
From the time I began using Asana, everything's run smoothly and I haven't come across any problems yet so there's nothing negative to report.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Construction, 500+ employees
More than a year
“Appreciate overall user experience”
Pros
I've come to really appreciate Asana's overall user experience since it's an approachable, highly simple tool that helps keep our team consistently and thoroughly organized.
Cons
For me Asana's strengths outweigh any flaws and honestly I struggle to list cons beyond the occasional issue where it's surprisingly simple to remove a task accidentally during routine navigation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Retail, 11-50 employees
More than a year
“Works well when integrated”
Pros
When I've properly integrated it into my workplace, it tends to work extremely well and I've seen our team collaboration and workflows become much easier to optimize for higher efficiency.
Cons
Since the cost is calculated per user, I often notice managers limiting who can access it and only permitting people to use the tool when it's truly necessary.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7