James P.
Education Management, 500+ employees
More than a year
“Effortless tracking and affordable”
Pros
For me Asana makes tracking projects incredibly effortless and simple, is highly affordable compared to alternatives and their customer support team is consistently very responsive whenever I need help.
Cons
I can't point to any drawbacks from my experience using Asana, in fact, I've found it to be the most effective project management tool we've relied on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea W.
Non-Profit Organization Management, 11-50 employees
More than a year
“Incredibly simple to navigate”
Pros
I've found it incredibly simple to navigate which is a relief for someone like me who isn't naturally strong with administrative tasks and the user interface is approachable and simple to operate, plus its visual design is actually quite attractive.
Cons
From my standpoint, I haven't come across any issues with Asana yet, I don't run into snags and although I don't use it for heavy administrative work as some teammates do, in my sales and fundraising capacity I'm completely satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel A.
Architecture & Planning, 1-10 employees
More than a year
“Helps arrange large workload”
Pros
I rely on this platform because it helps me arrange and structure a large amount of work making it easier to save time and feel more at ease.
Cons
For my part, when the app provides so many different viewing modes it leaves me uncertain which one to pick and I find that each mode requires its own distinct setup and organization.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Zachary T.
Non-Profit Organization Management, 1-10 employees
More than a year
“Many ways to collaborate !”
Pros
I genuinely appreciate the many different ways Asana enables us to collaborate on tasks and projects and it also helps keep things organized across teams and distinct areas of work which makes it much easier for everyone to concentrate on what belongs in their individual work-streams.
Cons
From my perspective, it's largely due to operator error but when projects aren't laid out cleanly and organized right at the start, trying to rearrange and reconfigure a project later becomes a painfully difficult process that wastes time and creates confusion.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Karanja K.
Law Practice, 1-10 employees
More than a year
“Approachable support and simple onboarding”
Pros
I've found Asana's customer support to be very approachable and because it offers a step-by-step onboarding flow it's simple to adopt and get started without friction, coordinating and overseeing projects feels simple, progress tracking is simple to do and when our team collaborates on tasks we save a lot of time while bouncing around ideas more easily.
Cons
For me there's nothing about Asana that makes me mad and I feel more progressed using this platform so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lily D.
Non-Profit Organization Management, 101-500 employees
More than a year
“Helps track deadlines”
Pros
I've found the app really helps me stay on top of my tasks, letting me track deadlines and clearly see who each item is assigned to and when it's due and the option to switch between calendar and list views makes it simple for me to spot what needs attention quickly.
Cons
One improvement I'd like to see is for subtasks and items nested under main tasks to be more visible within the overall list view so I don't have to open each task just to glance at its components.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Susan G.
Writing and Editing, 1-10 employees
Less than 6 months
“Invaluable for startup tasks”
Pros
Having moved completely onto the platform, I've found Asana to be an invaluable tool that has helped me navigate the myriad tasks involved in building my startup.
Cons
That said, I find their customer support to be woefully inadequate for a business-grade tool we depend on every day and in my experience a 24-48 hour response window is far too slow, they urgently need to cut turnaround times significantly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
3
Functionality
8
Laura R.
Mental Health Care, 500+ employees
More than a year
“Powerful for project workflows”
Pros
Our team has found Asana to deliver powerful project management capabilities that let us organize, plan and organize project workflows in ways that make hitting our goals much more realistic because the platform compiles tasks, timelines and responsibilities into a coherent plan. I also rely on the visual project boards and tracking tools which give a clear, at-a-glance view of task status and let us monitor progress for each item throughout the project lifecycle. We benefit from built-in collaboration tools that facilitate efficient communication and coordinated work across the team and the platform's detailed reporting functions provide transparent insights into whether we're exceeding or missing expectations as projects progress.
Cons
We've had a consistently smooth and effective experience with Asana and honestly haven't discovered anything that feels wrong or lacking for our workflows, the feature set maps well to our needs and is simple to use. I haven't come across gaps that force workarounds and the dependable customer support has reinforced that smooth experience by responding helpfully when minor questions pop up which together means the platform fits our team without friction.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Anonymous
Information Technology and Services, 11-50 employees
More than a year
“Clean UI and smooth workflow”
Pros
With its clean, minimal UI and smooth dashboard plus solid multi-app integrations, I've been relying on Asana for nearly three years to coordinate my remote teams and in my experience it consistently delivers a more smooth workflow than competing tools like ClickUp.
Cons
It's not a deal-breaker but I sometimes find the array of keyboard shortcuts a bit intimidating to master and I wish they'd included a few of the more advanced features from their paid tiers in the free version, nonetheless, the no-cost plan still serves small teams quite well.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Christian M.
Education Management, 500+ employees
More than a year
“Visually appealing and affordable”
Pros
I find Asana's user interface visually appealing and very simple which makes it simple for our team to navigate and get things done, their pricing is surprisingly affordable given the functionality and I also like that customer support is available around the clock to answer any questions users may have.
Cons
Honestly I can't think of anything negative to say about Asana, it has been a fantastic tool for our workflows and we've now been using it consistently for four years.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jeffrey O.
Accounting, 1-10 employees
More than a year
“Great for organizing client projects”
Pros
What I really like is the ability to organize client projects and place them onto a calendar timeline so I can clearly see when each piece needs to be completed and on top of that I can sort or filter projects by client which makes juggling multiple accounts much more manageable and less chaotic.
Cons
One thing that bugs me is the sheer volume of reminder emails I get although I've found I can remedy that by tweaking my personal notification settings so I'm not constantly being flooded.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
NOREDDINE A.
Higher Education, 500+ employees
More than a year
“Synchronized multiple teams”
Pros
Through Asana, I was able to synchronize our design, development and content teams around common timelines so there was no confusion and it has settled into our everyday workflow, I rely on it every single day for handing off projects and keeping track of campaigns.
Cons
When I need to view tasks across several workspaces filtered by assignee or tag, I'm forced to either export the information or purchase a paid add-on which adds extra steps and complicates the workflow.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Bruce M.
Real Estate, 101-500 employees
More than a year
“Top for breaking down tasks”
Pros
I find it's the top choice when it comes to breaking down tasks into more manageable pieces and maintaining clearer follow-up using table views, lists or even customized layouts, plus I really appreciate that automated reminders are built in and work reliably.
Cons
Nearly every day I use it and to be frank, I struggle to spot any real shortcomings, I even returned just to say that, in my view, it's the best one available.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Michal P.
Accounting, 500+ employees
Less than 6 months
“Go-to for small team”
Pros
For our small team, it's become a go-to tool, it's widely known and highly adaptable which is one of the main reasons I like it.
Cons
I find it can feel somewhat generic at times and there are specific features that other platforms handle more effectively but overall I still think Asana does a solid job.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Marketing and Advertising, 101-500 employees
Free Trial
“Works just the way I liked”
Pros
For what I need as project-management software, it continues to work just the way I liked and relied on and I find it more simple than before to set up and arrange tasks.
Cons
Honestly there are so many paywalls these days that it feels like a lot of the functionality I used to get for free has been tucked behind subscriptions and while I appreciate that the service needs revenue, it seems the free tier offers far less than it once did, presumably to help cover the costs of all those new AI-powered features.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Shamair M.
Information Technology and Services, 500+ employees
More than a year
“Helps keep projects organized”
Pros
I find Asana really helps me keep projects organized and easy to see since it offers flexible perspectives like Kanban boards, list views and timelines and because its simple interface along with clear task assignments and status updates helps the team stay aligned and accountable without a steep learning curve.
Cons
From my experience Asana can become a bit unwieldy when projects are large and multi-phase particularly if you're juggling deep task hierarchies or dependencies across multiple projects and I've noticed its built-in reporting and customization capabilities feel limited unless I bring in third-party add-ons or move up to a pricier tier.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Henry P.
Entertainment, 1-10 employees
Less than a year
“Incredibly handy for collaboration”
Pros
I find it incredibly handy when collaborating with colleagues and I pair it with Retainr.io which has proven to be exceptionally helpful for our workflow.
Cons
From my perspective some of the features are on the pricey side depending on which subscription tier I select and although the native iOS and Android apps work well Overall I think they could benefit from a more refined user experience.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Raymond M.
Education Management, 500+ employees
More than a year
“Simple to navigate with great support”
Pros
I really appreciate how simple Asana is to navigate since the interface feels simple and welcoming and whenever I've needed help the support team has responded promptly which I absolutely love.
Cons
So far, we haven't run into any real issues with Asana and there's nothing negative for me to report because it has been functioning smoothly ever since our team started using it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Fergus C.
Building Materials, 11-50 employees
More than a year
“easy to handle tasks”
Pros
I find it simple to handle tasks because the app lets me organise them into categories, attach notes and set up projects which really helps me keep my workload under control.
Cons
However I often run into problems with date handling when I'm organising lists because dates need to be adjusted by hand, for instance, when I break tasks into monthly groups I have to manually move each task into the proper month which becomes tedious.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Liz H.
Computer Hardware, 500+ employees
More than a year
“Great for assigning distinct tasks”
Pros
One feature I really appreciate is how it facilitates collaboration across various team members and I could assign distinct tasks to specific people so that responsibility for each item was clearly defined and easy to track.
Cons
I found the free tier far too restrictive given our team's requirements at that moment which meant we couldn't access essential features and it hindered our workflow more than I expected.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6