Total 2018 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

BS
Brian S.

Education Management, 101-500 employees

More than a year

3.0

glitchy navigation

Pros

I've come to rely on it as an excellent way to keep tasks organized and assign responsibilities across the team and it syncs smoothly with Gmail so I get notified about changes in task status.

Cons

For me Asana can feel somewhat awkward to navigate because the interface is a bit glitchy and I often struggle to quickly locate and properly sort through completed tasks when I need them.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

KS
Katie S.

Entertainment, 11-50 employees

More than a year

4.0

Clean interface and great collaboration

Pros

The interface is clean and really easy to navigate and I picked it up quickly because it's simple and didn't take much time to feel comfortable with. I like that there are multiple project layouts available, I can switch between list, board, calendar or timeline views depending on what best fits the team's needs at the moment. Collaboration is a major plus for me since tasks, comments and updates are all consolidated in one place which cuts down a lot on the back-and-forth emails. The automation tools also help me save time by letting me create simple rules to eliminate repetitive manual tasks.

Cons

It took me a while to get the hang of the more advanced features and honestly things like custom fields and the workflow automation options weren't immediately simple when I first started using them so there is a noticeable learning curve. I've also noticed the workspace can feel cluttered if I don't perform regular cleanups because projects and tasks tend to pile up quickly. Lastly while the free tier covers the basics reasonably well For me several important features, such as timeline views and more detailed reporting, are behind a paywall so I would need to upgrade to access them.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

MC
Marcus C.

Consumer Services, 11-50 employees

Less than 6 months

3.0

Clean interface for smoother workflow

Pros

I really appreciate how clean and simple the interface is because it makes communicating with my teammates and assigning tasks so simple that our workflow feels much smoother overall.

Cons

For me there are several areas of Asana that still need refinement especially when I'm bouncing between my laptop, phone and desktop because the cross-device experience isn't as smooth and some functions act inconsistently.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

5

Functionality

6

SS
Surbhi S.

Marketing and Advertising, 11-50 employees

More than a year

4.0

Clear workload view per person

Pros

Our team has several members handling various tasks and I find that Asana provides a clear workload view for each person which helps us monitor responsibilities while tracking our goals and measuring progress across projects.

Cons

I haven't come across any real problems with Asana during my use though I do feel the pricing is a bit steeper than what competitors are offering which can be a drawback for smaller teams.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

EC
Enzio C.

Marketing and Advertising, 11-50 employees

More than a year

4.0

Most reliable management solution

Pros

In my experience this is the most reliable project, task and workflow management solution since I can view and manage multiple projects at once while collaborating via chats and file sharing smoothly.

Cons

I've come across drawbacks: a long, steep learning curve and a relatively high licence cost overall.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

MP
Monica P.

Non-Profit Organization Management, 1-10 employees

More than a year

4.0

Simple for setting up projects

Pros

I appreciate how simple it is to set up projects, oversee projects, let volunteer team members contribute and access via mobile.

Cons

Using the free version, we run into limits on how many team members can access which sometimes periodically causes problems.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

ED
Erica D.

E-Learning, 1-10 employees

More than a year

5.0

Simple and playful

Pros

I find it simple to use and it genuinely organizes how I organize projects while offering playful features my team actually likes.

Cons

For me there isn't much to complain about, it's excellent software with thoughtful design.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

RJ
Razwon J.

Marketing and Advertising, 1-10 employees

More than a year

4.0

Great workflow tracking

Pros

I've discovered that Asana's ability to hook up timers and a variety of other tools is a fantastic capability making workflow tracking much smoother for me.

Cons

For me quite a few functions feel visually and functionally dated and the application includes an excess of features that I find unnecessary.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MA
Mary A.

Design, 11-50 employees

Less than 6 months

4.0

User-friendly with great collaboration

Pros

What I find most appealing is how simple and user-friendly the platform is Overall Personally the collaboration tools stand out because they allow me to instantly see who is responsible for each task while also encouraging clearer communication among teammates.

Cons

Although my hands-on experience has been with smaller teams only, I've heard from others that it isn't the go-to choice for managing very large teams and in my use the free plan can feel somewhat limiting in terms of capabilities.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

SE
Sean E.

Hospital & Health Care, 1-10 employees

More than a year

4.0

Great visibility for remote teams

Pros

As someone who works remotely across multiple shared projects, I've discovered it offers a lot of visibility into what everyone is doing across those initiatives and it makes it simple for me to assign responsibilities and mark tasks as completed in a way that the rest of the team can openly track and respond to.

Cons

I find the layout can sometimes feel a little overcrowded, with elements and information competing for attention in ways that could be simplified to make the experience smoother and less distracting.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AM
Andrew M.

Design, 1-10 employees

More than a year

5.0

Automatic handling since 2018

Pros

Back in 2018 I began using Asana to automatically handle my Graphic Design and Web Development projects and I appreciate that it doesn't just serve as a project management tool but also integrates collaboration and real-time messaging features.

Cons

So far, I find that Asana meets every project and task management requirement I have across the various organizations I currently work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS
Travis S.

Non-Profit Organization Management, 101-500 employees

More than a year

4.0

Feature-rich free plan

Pros

I'm genuinely impressed by how feature-rich and reliable the free plan is since our small team can't justify paying for premium subscriptions right now.

Cons

For our workflow, the interface feels overly corporate and dull and I miss simple drag-and-drop capabilities that platforms like Monday.com provide making some tasks more difficult.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

DK
David K.

Marketing and Advertising, 11-50 employees

More than a year

4.0

Brings clear structure

Pros

Bringing clear structure and better organization to our digital marketing agency across project types.

Cons

I find migrating from other tools to Asana very time-consuming and there is a lead time before I'm fully and comfortably informed about its system.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JR
Jeniffer R.

E-Learning, 1-10 employees

Free Trial

4.0

Excellent for task organization

Pros

I've found Asana to be an excellent project management platform that handles task organization and team workflows really well.

Cons

One thing I can't do is assign a budget or cost to individual tasks which limits how I track expenses at the task level.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AS
Andrew S.

Law Practice, 1-10 employees

More than a year

4.0

Team features smooth

Pros

In my experience the team-oriented features function smoothly across both the free and premium tiers though I personally advise upgrading to the paid plan for the best experience.

Cons

I do feel that the absence of built-in document or centralized data storage significantly restricts how I can use the app because although attaching files to individual tasks is possible, it doesn't replace a proper repository and therefore represents an inherent constraint of a task-focused system like this.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

MB
Melanie B.

Luxury Goods & Jewelry, 11-50 employees

More than a year

4.0

Tasks clearly assigned with great views

Pros

I really appreciate that tasks can be clearly assigned with due dates and nested subtasks which means nothing slips through the cracks and the whole interface looks great since the Timeline, List and Board views each support different workflows and make it easier to approach various project styles, plus I value the ability to connect it to a wide range of other platforms and that there's a free plan available which makes the offering even more attractive.

Cons

When I use it I've noticed it only functions when I have an internet connection and if I want to move to a paid tier there isn't really any middle option, it's basically an all-or-nothing pricing model which feels restrictive, as I've begun exploring automation features I've found they demand more technical skill and the mobile app ends up feeling more confusing than the desktop layout and feature set which is a problem given that most people depend heavily on their phones.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JB
Jake B.

Investment Management, 101-500 employees

Less than 6 months

4.0

Simple to use and share

Pros

I find it really simple to use and to share with my team members which makes bringing coworkers on board and collaborating simple and hassle-free.

Cons

When it comes to boards, I used Trello extensively and genuinely wish Asana's board functionality matched theirs because their setup felt more simple for visual project tracking.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

CTAS
Cornelius Tian Andi S.

Farming, 1-10 employees

Less than 6 months

5.0

Great collaboration for juggling projects

Pros

I really like Asana because it packs a wide array of collaboration features that make coordinating with teammates much smoother especially when juggling multiple projects.

Cons

For me the fact that it's less popular means I often can't easily find comprehensive tutorials or community guidance when I hit a snag.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LE
Luke E.

Marketing and Advertising, 11-50 employees

More than a year

4.0

Ideal interactivity for remote small companies

Pros

Asana's interactivity makes it ideal for a small/mid-size company where most people work remotely and it integrates cleanly with tools such as Gmail, Google Docs and Harvest. It has become central to how we work. My team can arrange tasks, share status updates and pose questions within a space that enhances productivity and I highly recommend Asana which helps us stay aligned across multiple projects every day.

Cons

I find Asana's navigation can be awkward at times and numerous features demand time and effort before they become familiar instead of immediately simple. The available tutorials and learning modules often fall short of helping me in practice. Consequently, I've had trouble grasping certain concepts and haven't been able to fully use every aspect of Asana which is disappointing given that I've relied on it for several years.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

VC
Valentina C.

Market Research, 500+ employees

More than a year

5.0

Flexibility and structure for personal organization

Pros

Being highly organized myself, I tend to prefer Asana for managing tasks because it offers a level of flexibility and structure I haven't found elsewhere, even when my employer relies on a different project management solution, I keep using Asana alongside their system since it helps me stay organized and adapt workflows easily.

Cons

I don't really have any complaints about the app's core features but I do wish that when I create a recurring task I could define a specific date range or window instead of having it repeat indefinitely which would give me greater control over scheduling.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8