Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

VS

Victoria Sabatini

Legal Services, 1-10 employees

Less than 6 months

5.0
July 2022

Team collaboration that delivers

Pros

It's been a big help for our office when it comes to tracking projects, collaborating and working better together as a team.

Cons

I don't have any complaints about the software. I really appreciated how it kept me organized and felt simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MN

Muhammad Nabeel

Computer Software, 1-10 employees

Less than a year

5.0
July 2022

Task tracking that just works

Pros

Getting assigned 10 tasks in a day feels much more manageable with Asana. One feature I really enjoy is that when I finish a task, I just click the done button and it instantly moves from the undone list to the completed list. It also makes prioritizing my tasks very simple which helps me stay organized throughout the day.

Cons

I think it works extremely well for task management, whether you're using it as an individual or within a company. To me, it feels packed with features and does the job really well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

HK

Henry Kamagy

Construction, 51-100 employees

More than a year

5.0
July 2022

Powerful daily work planning

Pros

Asana lets me plan organize and manage my daily work very efficiently. It also helps me track and monitor progress really well and keeping up with the time spent on projects is simple too.

Cons

I honestly haven't run into any limitations. It works exactly the way I need it to and helps me accomplish all my objectives.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

MM

Maddie Mooney

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2022

Flexible teamwork

Pros

The thing I really like is how customizable Asana is and how well it works for communicating with teammates. It makes organizing our projects and prioritizing tasks much more manageable.

Cons

The Apple Store app can be glitchy At times and it's not as easy to use as the desktop dashboard.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

NR

Nina Ritchie

Marketing and Advertising, 51-100 employees

Less than a year

5.0
July 2022

Clear time tracking wins

Pros

One of the most useful parts is being able to see both the time already spent and the time still needed to reach project goals. The software gives really valuable visibility by totaling the hours the team has invested and comparing them against what was originally planned. It also lays this out clearly across the main tasks and all related subtasks within a project. On top of that our marketing team has been able to create organize and store project files without any trouble.

Cons

At times projects need input from people in other departments which means information has to be shared across teams. That can become a challenge because not everyone is comfortable with that level of visibility between areas of the company. There can be some resistance or mistrust especially since there is not always a clear separation or confidentiality around the progress being made by each part of the team.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

SS

Steve Smith

Entertainment, 11-50 employees

Less than a year

4.0
July 2022

Helpful shared task tracking

Pros

This software lets us organize tasks and connect them together in one place so everyone on the team can access them.

Cons

I still don't know the platform well enough to use it to its full potential though that's probably more on my side than the software itself.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

AU

Aziz Ullah

Biotechnology, 1-10 employees

Less than a year

5.0
July 2022

Project tracking

Pros

Keeping our work organized is where it really helps. It lets us monitor every project we have going, set priorities clearly and make sure tasks actually get completed. Team collaboration is also a big plus since working with other teams and departments is very easy.

Cons

One thing that would make it much better is being able to comment directly on files inside the app. Right now, if someone uploads a PDF or document for review, I have to download it, add my notes and upload it again. Having in-document markup would be a huge improvement. I'd also really appreciate a way to view all the tasks I am following. If you're not the assigned person, the task doesn't show up in your feed so a report or list of followed tasks would be very helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

VP

Vassilis Protonotarios

Information Technology and Services, 51-100 employees

More than a year

5.0
July 2022

Flexible project control powerhouse

Pros

Running a lot of projects in an IT company means we need a tool that can handle planning, management and tracking without becoming messy and it has done that really well for us. The way projects and tasks are structured is clear and organized which is essential for how we work. It's also one of the most flexible platforms we've used so we were able to digitize our project setup the way we wanted without having to make compromises. We can build out projects and task lists with detailed descriptions, milestones, goals, deadlines and reminders, then prioritize and tag tasks as needed. It also helps a lot that we can mention teammates in comments to get their attention, add collaborators instantly and create dependencies between tasks and even across projects. The calendar view is a favorite because it gives us a good overview of everything in progress, while the workflow view is especially useful for team members who are deeply involved in project management. On top of that the reporting export options give us helpful insights whenever we need them.

Cons

The one area that continues to be frustrating is data export. Even though we have developers on staff, pulling out the exact data and fields we need is still difficult. One of our teams uses it to track communication with current and prospective customers and we invested a lot of time in building forms and custom task fields for that process. The problem comes when we try to export that information through the API because we run into several issues that result in poorly formatted or incomplete-looking data.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

10

RC

Rachel Cheyfitz

Computer Software, 101-500 employees

More than a year

2.0
July 2022

Collaboration turns into a nightmare

Pros

The automations it includes are a nice touch.

Cons

Handling complex projects, tasks and workflows is anything but simple. The biggest problem though is collaboration on tasks with lots of subtasks as tracking down messages and discussion threads becomes almost impossible, whether you look in the task itself, the Inbox or anywhere else. It's a nightmare.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

3

Functionality

3

BH

Bethany Hamilton

Oil & Energy, 500+ employees

More than a year

5.0
July 2022

Task visibility that really delivers

Pros

One thing that has been really useful about Asana is how it lets me assign tasks and organize them by priority so the team always knows what to work on next. It also integrates very well with Google Drive and Outlook which makes everything more practical. On top of that it gives a complete overview of the work and helps spot possible issues before they turn into bigger problems.

Cons

I honestly have nothing negative to say about this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PS

Piotr Szalasny

Retail, 500+ employees

More than a year

5.0
July 2022

Easy teamwork for complex projects

Pros

The tool works really well for managing multi-layered projects where several people or even different teams need to coordinate together. It offers a lot of functionality yet it still seems fairly easy to use. Getting started doesn't take much effort and teams can become productive and collaborate effectively without a steep learning curve.

Cons

On bigger projects it can become so broad and detailed that people who aren't involved in the workflow regularly may feel a bit lost or uncomfortable using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

LH

Louise Hopkin

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
July 2022

Flexible workflows for teams

Pros

One thing I really appreciate is being able to choose the workflow layout that fits the way we work. It also does a really nice job of letting you break bigger projects into smaller, manageable tasks and assign each piece to different team members.

Cons

There's a bit of a learning curve At first but honestly that's pretty typical with most software.

Rating Distribution

Ease of use

5

Value for money

9

Customer Support

8

Functionality

7

AH

Alejandro Hidalgo

Entertainment, 1-10 employees

More than a year

4.0
July 2022

Efficient workflow

Pros

It's practical and efficient, offers better features than other apps and is very simple to use.

Cons

One downside is that you cannot filter within a project or change the project type.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

CT

Connor Timmerman

Computer Software, 51-100 employees

Less than a year

5.0
July 2022

Top user friendly workflow

Pros

The interface is extremely user friendly and getting comfortable with the software takes very little training.

Cons

Tasks can start to pile up and feel scattered if they aren't organized and managed properly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JB

Jordan Berkshire

Hospital & Health Care, 101-500 employees

More than a year

5.0
July 2022

Free collaboration

Pros

It's free for small team collaboration and doesn't take much time to get up and running.

Cons

There's no end to end encryption so secure collaboration really isn't possible. It also gets too expensive for me once it's used beyond a small group setting.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

9

MG

Mayank Gupta

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
July 2022

Highly task tracking that delivers

Pros

Keeping up with all my tasks and projects is much more manageable with Asana. It helps me stay on top of everything in one place.

Cons

there's nothing specific to complain about as it actually makes day to day work a lot easier for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN

Susan Nwaobiala

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
July 2022

Strong project management features

Pros

It has been a really amazing tool for project management. The task assignment features work well and being able to assign specific responsibilities to team members and add deadlines makes organizing work much easier.

Cons

That said the interface could be more user friendly and I'd also like to see better options for tracking the progress of assigned tasks.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

JM

Jacob Maestas

Venture Capital & Private Equity, 11-50 employees

Less than a year

5.0
July 2022

Reliable project management hub

Pros

Project management is a core part of how we use it and it handles that really well for our team.

Cons

The part I don't enjoy is the customer support as responses can be delayed and it's difficult to keep track of support tickets.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

10

JR

Jennifer Rankin

Internet, 500+ employees

Less than a year

5.0
July 2022

Powerful workflows for everyone

Pros

Even without a technical background, using it is not a problem at all and setting up automated workflows is surprisingly simple once you get into it.

Cons

Well the huge number of features can feel a bit overwhelming At times and that can make it harder to locate the specific feature you need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

7

AB

Ariel Boone

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
July 2022

Versatile task tracking hub

Pros

Right away it became something I genuinely enjoy using. It's simple to navigate, makes it easy to keep up with both my own tasks and team assignments and we even rely on it as a content calendar for social media and email campaigns. Tasks and subtasks can each have their own due dates, notes and attachments which helps keep everything organized. I end up checking it every single day.

Cons

Its value definitely drops when some people on the team don't actually use it. Also, if a project deadline changes, you have to manually adjust the due dates for all the related tasks as well. Because of that, staying on top of updates takes time and really needs someone to consistently own and maintain it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9