Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

TP

Tangeka Powell

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
July 2022

Powerful task prioritization

Pros

Project management, task tracking and prioritization have been the most useful parts of Asana for my team.

Cons

There's definitely a small adjustment period if you're coming from other project management platforms. It took me some time to get comfortable with the interface.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

PA

Pedro Aulestia

Market Research, 1-10 employees

More than a year

5.0
July 2022

Team workflow made simple

Pros

Managing a process with it is pretty easy, no matter how many people are on the team. Even without any project management background, everyone can jump in and start working without trouble.

Cons

The way documents are shared still seems like something that could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AMB

Alvaro Manrique Barrenechea

Legal Services, 1-10 employees

Less than a year

5.0
July 2022

Team visibility that delivers

Pros

Asana gives our team a really user friendly place to collaborate and share updates with each other. It makes it simple for everyone to see which tasks are still pending and which ones have already been completed so staying aligned is much easier.

Cons

It's a really strong tool Overall and the one thing I'd still love to see is better compatibility with third-party apps especially calendars and email services from other providers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

DL

Dina Lime

Machinery, 11-50 employees

Less than a year

3.0
July 2022

Remote teamwork but too demanding

Pros

Being able to stay in touch with people while working remotely was a really helpful part of using it.

Cons

Having to stay on it all day just to keep track of updates got tiring so we ended up moving over to Trello.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

5

PK

Pancham Kamdar

Mechanical or Industrial Engineering, 51-100 employees

Less than 6 months

5.0
July 2022

Powerful collaboration hub

Pros

Working across teams is no longer a problem. It comes with a broad set of features and the dashboard style interface puts a lot of useful information in front of you at the same time without feeling limiting. Communication with other project members is also very convenient which helps keep everything aligned.

Cons

For my needs, the feature set covered everything well so I didn't really run into any issues with the tool itself. The only downside for me was the pricing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

LK

Linus Kingston

Information Technology and Services, 101-500 employees

Less than a year

5.0
July 2022

Flexible task tracking win

Pros

It makes it clear who is responsible for each task and the deadline attached to it. The platform feels very flexible and well organized and it does a really good job of letting you break larger projects into smaller, manageable steps.

Cons

there's nothing to complain about here. The UX is very user friendly, it's simple to use and being able to visualize the work makes everything even more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Marine Mirzabekyan

Education Management, 51-100 employees

Less than a year

5.0
July 2022

Powerful gantt tracking

Pros

Running marketing and communications campaigns with lots of small, date specific deliverables makes Asana especially valuable for us. Its built-in Gantt chart is something I really cannot replace because all of our processes connect to each other and if even one post gets missed, the rest of the campaign has to be pushed back. Compared with similar project management tools, it works better for one simple reason that is it's simple to use. The Kanban-style interface also makes it very practical for day to day task management. When team members start procrastinating, spend too much time on low-priority work or stretch their coffee breaks, the progress tracking tools help me keep a close eye on everything and improve productivity through micromanagement. I am often away from the office for off-campus meetings and when I am not physically there some staff tend to relax and delay their work. The mobile app makes a big difference because I can update tasks from anywhere. It also gives detailed fields to fill in, including the person responsible for a task, milestones for larger projects, deadlines and the level of importance.

Cons

One thing that gets frustrating is the email spam especially the marketing-related notifications sent to our inboxes. They take up time, nobody really reads them and it just adds extra work having to delete every useless email that comes in.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MH

Michelle Hall

Religious Institutions, 11-50 employees

More than a year

5.0
July 2022

Powerful task organization

Pros

It is pretty easy to use yet it still offers a very powerful set of features. One thing I really like is being able to assign tasks to multiple projects at once through multi-homing. I also really enjoy how work is organized in My Tasks and the inbox is useful for focusing on today's tasks while also keeping up with any updates.

Cons

The only downside is that the sheer number of features can feel a bit overwhelming at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

EF

Eric Frazier

Retail, 1-10 employees

More than a year

5.0
July 2022

Smooth syncing

Pros

Out of all the task and workload management tools I have used, this one really stands out with some of the best syncing capabilities. Collaboration seems easy throughout and the platform is very simple to use.

Cons

Even though it's an excellent product, the large number of features can make it feel a little crowded at times. A more stripped-down approach could improve the overall experience though it doesn't really take away from usability.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

DV

Daniel Vicente

Marketing and Advertising, 51-100 employees

More than a year

5.0
July 2022

Flexible workflows

Pros

It is modern and pleasant to use. The performance is excellent, the interface looks really good and it's simple to understand. I also like the color scheme and the platform gives teams a lot of flexibility to build custom systems so they can keep the right information visible without stuffing every ticket or task with an overwhelming amount of detail. Overall it's genuinely enjoyable to work in.

Cons

The per-user pricing model may be common but it's a poor fit for organizations that want clients to have visibility into project progress. Other tools we use handle this better by offering guest passes.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

9

CG

Christina Galloway

Retail, 1-10 employees

More than a year

5.0
July 2022

Fantastic for team task tracking

Pros

Every day, I rely on it to keep up with all my tasks and projects while staying connected with my team on shared work.

Cons

It does take a bit of time to get comfortable with it and there's definitely a learning curve At first but it's worth the effort.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

AI

Artem Iagudaev

Telecommunications, 500+ employees

Less than a year

5.0
July 2022

Clean dashboards

Pros

The design is very user friendly and it's simple to work with when creating dashboards, assigning tasks and handling day to day project organization.

Cons

Every now and then, it makes you reload the browser or desktop app which can get a bit annoying at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IA

Ingrid Almeida

Education Management, 1-10 employees

Free Trial

5.0
July 2022

Powerful scrum planning tools

Pros

Its scheduling options for projects, resources and tasks really caught my attention. It's a great project management platform especially if you're working with the scrum methodology.

Cons

It would be even better with stronger reporting features and the addition of burndown and burnup charts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AM

Ashley Moelker

Financial Services, 500+ employees

More than a year

4.0
July 2022

Easy project control

Pros

Being able to jump into different projects and manage the tasks I am responsible for is really useful. The interface is user friendly which makes the platform comfortable to use day to day. It also does a good job of helping prioritize the projects that matter most to the company.

Cons

I honestly haven't run into anything I dislike about this platform.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

MS

Mario Sanders

Information Technology and Services, 500+ employees

Less than a year

5.0
July 2022

Collaboration that keeps work aligned

Pros

It is genuinely useful. The interface is attractive and the collaboration and teamwork features make it much easier to stay in sync with the rest of my colleagues. I can create tasks and assign priorities for each employee reporting to me which helps me follow everyone's work closely and keep track of progress in detail.

Cons

At this point there is nothing I dislike about this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RT

Rodrigo Thompson

Information Technology and Services, 500+ employees

Less than a year

5.0
July 2022

Strong teamwork

Pros

Right away the interface seems modern and visually appealing which makes the platform simple to navigate. I can flag high priority projects, assign deadlines and quickly see when a teammate has stepped in on the project I am working on. It also gives me a clear view of how each employee is contributing so tracking collaboration across the team is very easy.

Cons

I cannot think of any complaints about this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JZ

Joseph Zuccaro

Higher Education, 500+ employees

More than a year

5.0
July 2022

Easy reporting

Pros

The interface is very user friendly and we really liked the reporting tools especially advanced search, saved search reports, milestones and workload.

Cons

Getting everything configured was a bit less user friendly At first but once it was set up, I could create new projects quickly. It really just came down to a bit of a learning curve.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

MR

Mary Robinson

Hospitality, 51-100 employees

Less than a year

5.0
July 2022

highly customizable software

Pros

It is user friendly, simple to navigate and highly customizable. It can display the same work in several visual formats At the same time which makes it convenient since each coworker can track tasks, assignments and progress in the way that suits them best.

Cons

One downside is that if I forget to set a timeframe when creating a task, it can be overlooked pretty easily.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

HH

Handel Humphrey

Media Production, 1-10 employees

Less than a year

4.0
July 2022

reliable cloud collaboration

Pros

This is a capable platform with strong functionality, good compatibility and a cloud-based interface that works well for cross-platform sharing. Performance is fast and the pricing feels reasonable for what it offers.

Cons

The biggest weak spots are usability and setup. Getting started isn't as easy as it should be, the interface could be more user friendly and overall efficiency could be better in day to day use.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

PR

Patrick Reiter

Marketing and Advertising, 1-10 employees

Less than a year

4.0
July 2022

Powerful collaboration

Pros

Compared with Trello and most other alternatives it is on another level for project and task management as well as team collaboration. It makes remote teamwork pretty hassle free, integrates with almost everything you'd want to use like Gmail and calendars and gives you plenty of ways to customize the platform. On top of that you can export boards and tasks into Excel which is really useful.

Cons

There really aren't many downsides. If anything, the interface could use a few refinements and it would be nice to see broader support for more third-party apps.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

7