Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AH

Amir H.

Management Consulting, 1-10 employees

Free Trial

5.0
June 2025

Great for medium-sized company

Pros

When I'm using Asana for a medium-sized company, I find it does the job well, offering many of the advanced functions you'd expect from pricier tools while still feeling simple and comfortable to navigate.

Cons

However I've noticed that a lot of useful capabilities are gated behind higher-tier plans and crucially the AI features aren't part of the free tier which limits what I can do without upgrading.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

MF

Mara F.

Hospital & Health Care, 1-10 employees

More than a year

5.0
June 2025

Packed with useful features

Pros

What I appreciate is that it comes packed with features that let me set up different types of tasks for various groups and I also find the notification panel simple and easy to scan.

Cons

In my opinion, I wish the layout across pages were more visually friendly and structured better because right now it feels a bit cluttered and could benefit from clearer organization.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AM

Athena M.

Leisure, Travel & Tourism, 1-10 employees

Less than a year

4.0
June 2025

Lively customizable interface

Pros

I've found the interface to be incredibly lively and highly customizable for managing projects and the tagging system works well enough for coordinating a small team's collaboration.

Cons

In my experience not many of the companies or clients I work with adopt it since they usually default to using Microsoft Teams or Slack instead.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CM

Colleen M.

Construction, 1-10 employees

Less than a year

4.0
June 2025

Centralized team communication

Pros

I really value that my team members and I can communicate internally, see each of our tasks in one centralized place and monitor progress all within the same platform.

Cons

At times the platform feels somewhat overwhelming to get around because I find myself wading through a maze of features and tabs which can make navigation confusing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HC

Hadi C.

Financial Services, 101-500 employees

More than a year

4.0
June 2025

Great task automation

Pros

Using Asana, I set up simple triggers that automatically assign tasks and establish due dates which eliminated a huge chunk of manual updates, this automation helped our team actually move projects forward and remain consistent even when timelines shifted rapidly.

Cons

Occasionally when I've completed a recurring task well before its scheduled due date, the item behaves oddly by shifting its schedule or failing to reset properly which forces me to manually fix it to keep things accurate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

BS

Bob S.

Education Management, 500+ employees

More than a year

5.0
June 2025

Most capable and affordable

Pros

I've found this to be the most capable project management solution I've used making it surprisingly simple to set up organize and keep things on track and on top of that the subscription options are refreshingly affordable.

Cons

After using Asana for more than three years across different teams and projects, I've never come across anything genuinely negative about the platform, its reliability or its overall performance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Jenifer M.

Events Services, 11-50 employees

More than a year

5.0
June 2025

Manages cross-department initiatives

Pros

I find that it lets me manage large, cross-department initiatives while clearly assigning tasks and maintaining effective communication which makes coordination across teams much more manageable for my projects.

Cons

In my experience the interface feels cluttered with a busy screen, an overloaded task bar and too many tabs which makes the whole appearance and workflow feel overwhelming so I believe users really need formal training to use it effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

SR

Shai R.

Gambling & Casinos, 500+ employees

Less than a year

4.0
June 2025

Excellent for organizing projects

Pros

I've found Asana to be an excellent solution for keeping projects organized and on track, helping me coordinate teams and assign tasks efficiently while offering a wide range of helpful features.

Cons

For me the onboarding process felt overly complex and far from beginner-friendly, I realized that unlocking its full capabilities demands a significant investment of time and persistent effort.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

BL

Brandon L.

Information Technology and Services, 11-50 employees

More than a year

5.0
June 2025

Clean interface with great whiteboards

Pros

Before my team and I gave it a shot, I honestly didn't realize how much we needed Asana and what drew me in right away was the interface: clean, visually appealing and surprisingly simple to pick up. The whiteboards are a particular highlight because they allowed us to lay out everything in minutes and customize each board exactly the way we wanted which made organizing less of a chore. When we switched on automations it fundamentally changed how tasks moved through our workflow, turning processes that used to take hours into things that happen almost automatically. Overall that boosted how connected my colleagues felt and made collaboration more tight-knit so it feels like more than just project software, rather, it behaves like a helpful, proactive assistant that doesn't require any special training to use.

Cons

Although my experience has been great and rarely buggy, I sometimes notice the platform becoming a bit sluggish when we're dealing with particularly large projects that generate numerous real-time updates which can interrupt the otherwise smooth workflow on occasion.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

IP

Io P.

Marketing and Advertising, 1-10 employees

More than a year

4.0
June 2025

Great organizational framework

Pros

I really appreciate the organizational framework it gives to both my own workload and my team's assignments because coordinating numerous shifting elements has become remarkably simple and much less stressful to handle.

Cons

For me it can be somewhat tricky for less tech-savvy colleagues to link external apps and I personally ran into difficulties when trying to wire Asana up with other tools, additionally, despite the useful range of features available, the sheer amount of choices eventually led me to feel paralyzed and unsure which path to take.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

SS

Siyeza S.

Information Technology and Services, 11-50 employees

More than a year

5.0
June 2025

Does more than task management

Pros

I've found that Asana does more than handle project and task management, it also provides essential capabilities like project collaboration and resource management which have become integral to how I organize work.

Cons

Having relied on Asana for over five years now, I can honestly say I haven't run into any scenarios that felt overwhelming and in my experience the tool has stayed consistently manageable.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

MG

Mayra G.

Wholesale, 101-500 employees

More than a year

4.0
June 2025

Easier to coordinate timelines

Pros

For our teams, Asana has made it much easier for me to coordinate project timelines and keep tabs on deliverables across different groups, centralizing everything has helped prevent small hold-ups from snowballing into major issues.

Cons

I've found that handling recurring tasks can be tricky because when I change the due date on one occurrence, the subsequent instance doesn't always reflect the new date which causes confusion in scheduling.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

T

Thomas

Information Technology and Services, 101-500 employees

More than a year

4.0
May 2025

Keeps everything organized and clear

Pros

I found It really easy to pick up and get productive with quickly. Instead of a messy menu-after-menu system, I can make cards as simple or as detailed as I need for each project. The Kanban setup is very easy to use and makes it really clear what my team is working on and what we've accomplished. I also love that I can make custom tags for cards, no matter which project they belong to. This makes it easy for me to track a broad category of activities like all changes to user permissions, which comes in handy when I need to show change management for things like a SOC II Type II evaluation.

Cons

One thing that really annoys me is that I can't assign a card to multiple people without having to duplicate it. Also, even though I can create custom fields, I wish there was a native "spent" field on cards, maybe hidden by default like the tags field because that would make tracking way easier.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S

soonhong

Security and Investigations, 51-100 employees

Less than a year

5.0
May 2025

Clear task breakdown with timelines

Pros

Pretty nice how It makes task management really clear. I can break a big project into smaller tasks and assign them to people with timelines which keeps everything organized and on track.

Cons

The free version is pretty generous for small teams, like up to 15 people. But if I want the advanced features like Timeline, advanced reporting or automations, I have to pay which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marty

Management Consulting, 1-10 employees

Free Trial

3.0
May 2025

Simple for task groups but you may need training

Pros

I really like how simple the platform is when it comes to managing different tasks and grouping them into separate areas. It makes handling multiple things at once way easier.

Cons

I didn't really get to use it as much as I wanted because I didn't have proper training. Even though the interface is simple, I still had some trouble figuring things out at first.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

FB

Francesco B.

Management Consulting, 1-10 employees

More than a year

5.0
May 2025

Extremely flexible with great views

Pros

In my experience Asana has proven to be an extremely flexible project management tool and its onboarding process felt simple and simple so I was able to get up to speed quickly, I keep tasks well organized there and it makes tracking progress across multiple projects painless. I also rely on the platform's simple automation features to cut down on repetitive work and reduce manual mistakes while the variety of views, tables, charts, calendars, lists and more, allows me to examine work from different angles, providing transparent visibility so everyone involved can see progress and stay aligned.

Cons

I find Asana is almost a complete solution for managing work but a major limitation for my team is that I cannot assign a single task to two people simultaneously which becomes problematic whenever two individuals need to share responsibility for the same task and complicates our workflow and accountability.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EH

Emily H.

Real Estate, 1-10 employees

More than a year

5.0
May 2025

Relies on recurring tasks

Pros

I rely on Asana for managing tasks and larger projects and I especially appreciate its recurring tasks functionality because it's incredibly helpful in keeping our team on track and ensuring routine work actually gets completed.

Cons

When projects are fluid and requirements shift frequently, I find Asana can become difficult to adapt to since it performs best with standardized or repeatable tasks and doesn't always handle constant change gracefully.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GA

Gianni A.

Information Technology and Services, 101-500 employees

More than a year

5.0
May 2025

Single hub with great visuals

Pros

I rely on Asana as a single hub where I keep track of and coordinate all of our projects and it gives great visuals that let me quickly gauge task statuses which makes following progress simple, its clean, user-friendly interface is easy to navigate, the due date feature helps me keep projects on schedule with reminders for upcoming deadlines, the multiple project views let me tailor how I visualize workflows and uploading and sharing files with the team is simple.

Cons

That said, I find that some of Asana's more advanced capabilities particularly around collaborative features, demand a fairly steep learning curve that requires me to invest a considerable amount of time to master.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

JJ

Jacob J.

Education Management, 500+ employees

More than a year

5.0
May 2025

Simplest effective project software

Pros

For our team, Asana has become one of the simplest and most effective pieces of software for handling projects and task management, helping us systematically organize work and prioritize items according to status, schedule and urgency.

Cons

Since we implemented Asana across the organization, I haven't experienced any noteworthy problems with it, it has been stable, reliable and well-suited to our everyday workflows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GB

George B.

Education Management, 500+ employees

More than a year

4.0
May 2025

Standout choice with powerful features

Pros

After trying so many project managers, I've found Asana to be the standout choice, its interface is clean and the app provides impressively powerful features that make managing work much easier.

Cons

I find the free tier far too limiting because it lacks many of the features I regularly need, aside from that restriction, the tool itself works reliably and performs well.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8