Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Retail, 101-500 employees

More than a year

4.0

“assigning tasks and leaving feedback is simple”

Pros

Assigning tasks to teammates and leaving feedback is very simple so everyone can see updates right away. It's also simple to adjust due dates and reassign responsibility when plans change.

Cons

The number of notifications can be overwhelming and can flood my inbox which makes it difficult to tell which ones actually matter.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

TD
Taylor D.

Consumer Goods, 500+ employees

More than a year

4.0

“Visible progress”

Pros

Keeping projects organized and visible in Asana is very simple. It makes it much easier to track progress and as long as statuses are kept up to date, there's almost no need to check in with direct reports just to ask where something stands.

Cons

It would be even more useful with an API feed or some stronger integration between systems. Although the platform is user-friendly, it still has a few limitations and quirks that can get in the way.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Real Estate, 101-500 employees

Less than a year

4.0

“customizable with cross-department collaboration”

Pros

One thing that really works well with Asana is how customizable it is. Being able to tag tasks makes it much easier to organize work at a broader level and it also does a strong job of supporting collaboration across different departments.

Cons

At times, end users can still miss tasks or tags which can be frustrating. The timeline interface is also a bit confusing and because the platform can get pretty complex, there is definitely a learning curve for anyone who is not very tech-savvy. That said it can be simplified once you get used to it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

RS
Rajiv S.

Textiles, 101-500 employees

Less than a year

5.0

“clean colorful interface with unicorn animation!!”

Pros

Right away, the interface feels clean, colorful and pleasant to work in. Putting together lists of data-cleaning steps is simple and the little unicorn animation that appears when I complete a task genuinely makes the experience more enjoyable.

Cons

A lot of useful features, like the timeline view, are locked behind the paid version. The email notifications can also get excessive at times and it is not the best option for handling complex technical documentation or tracking code.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EH
Erika H.

Arts and Crafts, 1-10 employees

More than a year

3.0

“solid task tracking concept”

Pros

The task-tracking concept behind Asana is really solid but it feels like it only works properly if your team is fully committed to using the platform for everything.

Cons

When we used Asana, it honestly was not that useful for our setup. Since our team is so small, everyone was involved in everything and no matter how we adjusted the notification settings, it still felt overwhelming.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

RG
Reyes G.

Wholesale, 101-500 employees

More than a year

5.0

“automation cuts manual tasks with excellent reporting”

Pros

One thing that really works well in Asana is the automation which helps build efficient workflows and cuts down on manual tasks that usually take too much time and can easily lead to mistakes. The dashboard also feels very simple and the reporting tools are excellent for monitoring workloads and identifying bottlenecks as they happen in real time.

Cons

The pricing does feel a little expensive for smaller organizations when compared with some alternatives although that doesn't take away from how simple and capable the platform is.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Education Management, 11-50 employees

Less than a year

4.0

“improved collaboration and reduced meetings”

Pros

Having everyone in one interactive space made collaboration much better since the whole team could join in and see what was happening. It helped reduce meeting time and cut back on the same discussions being repeated over and over. Assigning tasks to team members was simple and it also made it easier to redirect people whenever questions came up.

Cons

visual layout felt a little buggy at times which could make things confusing especially if you were the one managing it. That became even more noticeable when goals and deadlines started overlapping.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A
Anonymous

Higher Education, 500+ employees

Less than a year

4.0

“good for deliverables”

Pros

Asana has been a really solid project management tool for keeping track of stages, processes and deliverables. The automated emails, reminders and check-ins are especially helpful for making sure things get completed and everyone stays informed.

Cons

The interface feels less powerful and customizable compared with newer platforms like Airtable. It leans more on traditional project management templates and doesn't offer the same level of flexibility that Airtable does.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

M
Michelle

Education Management, 500+ employees

Less than a year

5.0

“SIMPLE tracking tasks deadlines”

Pros

Keeping track of tasks and their deadlines is very simple and adding collaborators is just as simple. It's been really helpful for staying organized and managing work more efficiently.

Cons

Nothing to complain about at this point. The tool has been working well for me and I'm still exploring and getting familiar with the different features it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HK
Harrison K.

Information Technology and Services, 11-50 employees

Less than a year

4.0

“clear resource assignment view”

Pros

It's really simple to see who is working on what and which project phases are assigned to each resource.

Cons

Some integrations weren't introduced or discussed at the beginning even though we later discovered they were incredibly useful.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

MM
Madelynn M.

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“organization tools are great !!”

Pros

The organization tools are really well done and the customization options make it simple to set things up around the way your team works. It feels simple overall and doesn't take much effort to get comfortable using it.

Cons

The notifications are the part I struggle with most. They don't always come through at the right time yet there are still so many of them that it becomes hard to tell which ones actually matter.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Adewale S.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“team organization much easier with reminders”

Pros

Keeping both my work and my team organized is much easier with Asana. The features are immediately useful and the many automated reminders help me stay on top of things which makes my day feel a lot less hectic and disorganized.

Cons

Overall Asana works really well for what I need. One thing that would make it even better is having some visibility into what the wider organization is working on beyond just my team even if it's limited so I can understand how my work and progress line up with the broader direction of the company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR
Sharifa R.

Publishing, 1-10 employees

More than a year

4.0

“first platform used evolved into project management”

Pros

Asana was the first project management platform I ever used so it still holds a special place in my toolkit. Back then, it felt more like a task manager but over time the platform has evolved quite a bit into a broader project management solution with strong options for team and organizational communication.

Cons

One thing I do miss is Asana's personal projects space being discontinued even if I understand why they moved away from it. It really shows the ongoing challenge of trying to use workflow management software for personal life, while also making it clear that Asana is focused more on teams and communication.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

RZ
Renata Z.

Alternative Medicine, 1-10 employees

Less than 6 months

5.0

“simple to use with natural collaboration”

Pros

Right away, Asana stood out for how simple it was to use and how naturally it let me collaborate with my team. It made it easy to keep track of every task, follow the progress other team members were making and stay in communication with everyone in one place.

Cons

There were times when it felt a bit difficult to navigate and I wished the user experience were more simple because the interface sometimes seemed to have too many options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ST
Sue T.

Accounting, 500+ employees

More than a year

5.0

“user-friendly interface”

Pros

I found that the things I appreciated most about Asana were its simple learning curve and the user-friendly interface which made it simple to use, tracking tasks became effortless once I began uploading related links and research documents to each task.

Cons

Honestly I can't think of any negatives to mention about Asana I have no complaints because as a project management solution it helped me to track my projects adequately and without issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Warehousing, 11-50 employees

More than a year

4.0

“Useful for project timelines”

Pros

I've found it really useful for keeping project timelines current and ensuring tasks stay on track and the team's real-time notifications are a major plus for staying coordinated.

Cons

One annoyance I run into is that the site gets updated without any heads-up so I end up having to navigate and relearn the changes myself.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

AE
Ann E.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Lightweight for multiple projects”

Pros

I think Asana is a lightweight platform for coordinating multiple projects, staff and tasks�. and it's easy to pick up.

Cons

I've tried a few project management apps and they all take some getting used to. But Asana's learning curve is pretty gentle and honestly, I've found its features keep getting simpler over time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SM
Sampad M.

Information Technology and Services, 11-50 employees

More than a year

4.0

“Adapts well to agile”

Pros

I appreciate this tool because it adapts so well to agile ways of working, sprint planning, backlog grooming and handing out tasks are far simpler when I use its templates and customizable sections which let my team move faster and stay organized.

Cons

It lacks development-specific tools: I miss burndown charts and velocity tracking and when projects grow large and include many collaborators the interface starts to feel cluttered and harder to manage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

NC
Nathan C.

Education Management, 1-10 employees

More than a year

5.0

“simple for task delegation”

Pros

For me it's simple to track and delegate tasks and it has genuinely helped our team arrange our daily workload so we always know which projects each person is working on.

Cons

I didn't find many flaws with Asana, though one thing did get a bit annoying: I'd get notifications for tasks that belonged to other people just because I was listed on them. It cluttered up my feed and felt unnecessary.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

CK
Christina K.

Sports, 11-50 employees

More than a year

5.0

“Helpful for team tracking!”

Pros

Asana stands out for me because it lets me add numerous teammates and assign them precise tasks and I find it particularly simple for managers to track others' responsibilities while also keeping themselves accountable.

Cons

Sometimes I get overwhelmed by the flood of needless email alerts that the app sends out which could be trimmed down because apart from that nuisance I honestly can't think of any other drawbacks to the program.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9