Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LB

Laura Brooks

Utilities, 500+ employees

Less than a year

5.0
June 2022

affordable tool

Pros

One thing that really works well with it is how clearly it shows who owns each task which makes everyone more accountable for their work. The reminders are also handled in a really helpful and pleasant way. It does a very good job with task management Overall and sharing the progress of a project or product is easy. On top of that it's user friendly and much more budget-friendly than many competing tools.

Cons

A few features are missing from the free version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

CA

Chirag Ajwaliya

Information Technology and Services, 11-50 employees

Less than 6 months

4.0
June 2022

helpful team task tracking tool

Pros

Asana has been a really amazing tool for scheduling tasks and managing projects. It's especially useful for team leaders who need to coordinate work with team members and it makes it simple to check the progress of tasks for each specific person.

Cons

One thing missing is notifications when someone submits a task report or update. It can also feel a little tricky to get used to when you're using it for the first time.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

SR

Susang Ramesh

Information Technology and Services, 101-500 employees

More than a year

5.0
June 2022

Team planning that clicks

Pros

Across our whole team, Asana has made it really simple to plan projects and stay on top of every task and assignment without things slipping through the cracks.

Cons

Getting everything deployed took a little longer than expected and the setup process was somewhat tricky.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

PD

Paige DiFiore

Writing and Editing, 500+ employees

More than a year

5.0
June 2022

Collaboration across teams shines

Pros

Being able to share boards with so many people across the organization is a huge plus since everyone can search through our ideas and spot any overlap.

Cons

Planning bigger features in the software can be a bit challenging at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DT

Dafne Tsakiris

Management Consulting, 1-10 employees

Less than a year

5.0
June 2022

Visual workflows that click

Pros

The visual layout is one of the best parts of this software especially for teams that prefer task lists or kanban boards to manage their workflows. It fits really well with organizations that like seeing work mapped out clearly.

Cons

That said for my team and me it didn't feel good enough for everything we needed to handle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

GP

Greeshma Pillai

Computer Software, 51-100 employees

Less than 6 months

4.0
June 2022

Reliable task management value

Pros

Its pricing seems fair and the interface is pleasant enough to work in day to day. We've gotten a lot of use out of the task features especially templates, follow-up tasks and the ability to spot duplicate tasks. The boards also come with strong functionality and work well for creating and managing issues.

Cons

Navigation can be a bit confusing at times when moving between projects, teams and boards. It also takes some adjustment if you're coming from a different tool so it seems to work best when adopted from the start. I'd also love to see a timeline view available at the team level instead of only the project level and hourly time tracking would be a useful addition too.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

5

Functionality

9

A

Anonymous

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
June 2022

liked the flexible custom fields

Pros

One of the best parts for me was being able to create custom fields beyond what JIRA let us do. That extra flexibility made a big difference for our setup.

Cons

The admin side seems a bit confusing and it's not always obvious where to find the option or setting you're looking for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AS

Aaron Shirley

Telecommunications, 51-100 employees

Less than a year

4.0
June 2022

Custom boards keep work moving

Pros

Customizing boards, categories, tasks and subtasks along with the scheduling features has been really valuable in helping me stay organized. It keeps both my day to day recurring operational work and the larger projects in front of me as I balance a lot in a new role at a new company. I also like that tasks can automatically shift from one board to another based on the schedule because that helps me stay on top of smaller operational items that are easy to overlook. Project collaboration is simple but still very effective and it has worked well for my team as we coordinate new billing and accounting processes across different geographic service areas. The availability of free accounts with no trial deadline is also a big plus for people in other departments who only need to collaborate occasionally, as well as for anyone who just wants visibility into the progress of certain tasks or projects.

Cons

One thing that would make it better is broader integration with email, calendar and communication tools. Some team members and coworkers do not check it consistently so stronger connections with platforms like Outlook or Slack, along with better reminder options, would help them stay involved and keep up with tasks while working inside the software they already use most often.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

5

CAO

Carroline Achieng Owino

Financial Services, 500+ employees

More than a year

5.0
June 2022

Fantastic task automation tool

Pros

One of the best parts of Asana is how well it handles repetitive work through automation. Building clear, easy-to-follow task timelines is really valuable for the team and the way tasks can be organized and assigned makes prioritizing work much simpler while helping make sure deadlines are met. Tracking progress is also incredibly useful and having a shared space where colleagues can collaborate together makes day to day work much better.

Cons

To get the most out of it, new users usually need some training to understand how to use the product effectively which adds extra time, cost and resources. The notification feature could also use some improvement.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

8

SL

Stacey Larange

Financial Services, 500+ employees

Less than 6 months

5.0
June 2022

Worth recommending

Pros

It is incredibly easy to use and that has mattered more to me than anything else. I hadn't used it at all until a few months ago and now I keep telling my colleagues about it and encouraging them to give it a try.

Cons

One area that could be better is the help section which can be difficult to navigate at times. The instructions are not always clear to me and it is not always simple to find the information I am looking for.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

YT

Yanick Takeu

Food & Beverages, 1-10 employees

Less than a year

4.0
June 2022

Top flexible teamwork

Pros

Working with my collaborators on several projects at once is much more manageable with this tool. It helps us build a clear, well-structured workflow, assign specific tasks to the right people and follow up on the results. We would definitely recommend it.

Cons

Getting comfortable with all of its tools does take some time and having some basic knowledge beforehand is helpful.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

8

RC

Radu Corlateanu

Outsourcing/Offshoring, 51-100 employees

More than a year

5.0
June 2022

Excellent on mobile

Pros

Using it is not a hassle on both the mobile app and the web version so it works well no matter which device I am on.

Cons

When I just need to jot down a quick note, I usually switch to another tool because it takes a few extra clicks before I can actually start typing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer & Network Security, 1-10 employees

Less than 6 months

5.0
June 2022

Fun visuals make work engaging

Pros

Even though it helps the team keep a close eye on workflow, I really appreciate how it also adds a fun touch through the animations and color. It makes something that could feel very dry or overly serious a lot more exciting to work on.

Cons

At first the mobile app felt a bit limited when I needed instant access to specific details, like columns in a list view for priority, deadlines and similar info. Other than that though, it still has a lot to offer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MJ

Mateusz Jachowicz

Computer Games, 11-50 employees

More than a year

5.0
June 2022

dependable tracking tool

Pros

Using Asana has been easy thanks to how simple it is to work with, how stable it stays and how clearly everything is laid out. The Clockify support is also a big plus and fits nicely into the workflow.

Cons

Every now and then, a random bug shows up unexpectedly. Aside from that, everything else works well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
June 2022

Task tracking that keeps teams aligned

Pros

One thing that really works well with Asana is how it lets you split a project into smaller tasks, assign each one to different team members and then follow the progress of everything in one place. Not many platforms handle that as effectively.

Cons

Getting our whole team fully onboarded took a while and even after that, there was still a learning curve before it felt natural to use. It also works best when everyone on the team is completely committed to using it and that can be difficult to maintain.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Legal Services, 11-50 employees

Less than 6 months

4.0
June 2022

Affordable team collaboration

Pros

It is easy to use and it does an amazing job supporting collaboration across the team.

Cons

It has done exactly what we chose it for. I have used other tools with editing features I preferred but when it comes to pricing, this one is hard to beat.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

8

Functionality

7

ES

Eyal Stavans

Financial Services, 1-10 employees

Less than a year

5.0
June 2022

Easy task management

Pros

Task handling and managing small teams is very easy especially for day to day collaboration.

Cons

As the workload grows, scaling things up seems less user friendly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SM

Shaheer Malik

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
June 2022

Powerful team control

Pros

Asana does a really good job when it comes to team and organization management. Users can create, join and remove teams without much hassle and the admin console makes it convenient to handle team settings as well as billing details. Each team page brings useful collaboration tools together, including conversations, calendars and member lists. It also gives organizations the option to set up separate workspaces so different IT groups can collaborate more effectively. On top of that the advanced admin console adds stronger security controls, letting administrators decide who can invite guests and what permission levels team members should have.

Cons

Even though it's an excellent platform for managing work, it still has a few areas where it falls short. One issue is the limited task assignment setup. Since only one user can be assigned to a task, you often end up creating duplicate or extra tasks for the same piece of work. That can get in the way of collaboration and make project coordination less efficient. Another missing piece is built-in time tracking which can sometimes create confusion when trying to monitor progress or time spent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB

Ronnie Brown

Information Technology and Services, 500+ employees

More than a year

5.0
June 2022

Task assignment that just works

Pros

Creating tasks and assigning them to employees is really effective with this tool.

Cons

I honestly haven't run into any issues with it on my end.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MU

Mariana Ullua

Writing and Editing, 1-10 employees

Less than a year

4.0
June 2022

productive tool for teamwork

Pros

One thing that really helps with Asana is how well it keeps work organized especially since you can start tasks without needing to build out a full project first. It also makes collaboration and workflow better which boosts productivity thanks to features like group chat, comment notifications and project summaries. You're able to create multiple subtasks at the same time and quickly check on what the rest of the team is working on. On top of all those practical features, the free version is a big plus for personal use or small teams.

Cons

Getting started can feel a little confusing at first because there are so many options to look through but it doesn't take very long to get used to it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8